# Page 2 | Platformly Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Platformly the right Email Marketing solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/180095/Platformly/reviews

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Platformly

4.8 (87)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Platformly

## Showing most helpful reviews

Showing 26-50 of 87 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

rV

reinoud V.  
founder-ceo  
Computer Software  
Used the software for: 6-12 months

### "Just use it"

November 7, 2019

5.0

For our SAAS (emergency) notification business we needed a solution that could help us catch , manage and identify users while on our website and in our APP. SO that we could start a relation with the help of email marketing based on the user actions... As add on we got integrated options like the business dashboard. We are very happy with Ply!

Pros

There where mulltiple things that stood out for us. One of them the possibilty to, easily manage the marketing process of multiple products/ brands from within 1 user interface/experience. Really good. Furthermore you can see/feel that the team at Platformly know their stuff. Good email segmentation options. Be able to build different "funnels" based on user events on your website or in your APP. Together with the CRM options... those where the most important features for me.

Cons

At first, when we started >12 months ago...the integrated forms to catch userinfo and events on your website, where not the best. However, the Platformly team promissed and delivered a good new version. Together with the options that you can also use external tools like ConvertFul ( they jave full integration now as well) you have more than enough options.

Review Source

Yevhen S.  
Marketing Manager  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "Solid service with great features"

April 23, 2019

5.0

We are increasing retention. Platformly helps us to be closer to our customers and improve their loyalty and lifetime value by nurturing them daily. Also, we are using the software for collecting email addresses, send newsletters, and create custom workflows for automatic interactions with customers.

Pros

The simplicity of the interface. It's intuitive and powerful - you can do so much you can't imagine. I currently use autoresponders, business dashboards, link tracking, reports and CRM. This is very helpful to manage everything in one place.

Cons

Difficult UX of the landing page builder, slow to load pages.

Review Source

Response from Platformly

April 26, 2019

Thank you very much Yevhen for the great review. As for the page builder, our v2 is in progress as we speak, slated to launch in less than 6 weeks :) So excited to roll it out as it really will take our landing pages to the next level :)

Alex K.  
Marketing Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Great product that is saving me a bunch of money"

July 17, 2019

5.0

We are keeping in touch with a large number of clients. Platformly allows us to deal with this problem easily and quickly.

Pros

It is easy to use and extremely affordable. I like that Platformly combines powerful marketing automation, CRM, business dashboards, landing page and optin builders, advanced reports and many other tools in one place. Moreover, it's good to have all audiences organized in one place, correctly tagged, which allows communicating with them effectively depending on their behavior.

Cons

At the point I haven't found too much. I believe that navigation is a bit clunky for automations but that is about it.

Review Source

Maryna N.  
SMM Specialist  
Computer Software  
Used the software for: 6-12 months

### "Platformly has been life changing for our business"

August 22, 2019

5.0

Platformly has helped us automate our email follow-up and keep in touch with our clients. It's been a huge win to quickly and easily setup automations with complex lead scoring and other rules. We have seen a huge increase in sales because of the power of email marketing with Platformly.

Pros

We had about 10K contacts, but we struggled to communicate with them in a meaningful way because they were in random lists that never got updated. We had no simple way to identify if individual contacts were engaged. With Platfomly, we are using tags and segments to reach the right people and using automation to identify and segment those that are engaged and disengaged.

Cons

There is not much to dislike but room for improvements would be there CRM. I miss sales pipeline too much. But overalll very good CRM for its price.

Review Source

Valeria T.  
PR Manager  
Computer Software  
Used the software for: 1-2 years

### "Flexible Automation Tool"

April 8, 2019

5.0

I would highly recommend Platformly to any of my colleagues and friends. It has been a positive change for me in the right direction of my business.

Pros

The best thing about Platformly is the people behind the software. They listen and take action. The guys do a great job in terms of development and support. It seems that they are rolling out new features every month (I receive emails from them and read their blog). The most important thing for me is that they are adding features based on customer request.

Cons

Make some improvement in reporting and add more helpful reports for different types of businesses.

Review Source

Paul L.  
Partner  
Design  
Used the software for: 6-12 months

### "PLATFORM.ly is shaking things up in this space!"

January 7, 2019

4.0

Fantastic experience so far, I'm very happy to be on board with this product for 2019. I was close to signing up to one of the market leaders, but then this came along and ticked more boxes for the right price.

Pros

PLATFORM.ly provides serious power to the website oener / marketer. There are some big names in this space, and PLATFORM.ly is going to be making them a bit nervous. What I like about PLATFORM.ly the most is the seamless combination of CRM with email marketing and automation tools. It can be used as a broadcast system, and onboarding system alike - the segmentation, tagging and scoring for users is super powerful. I'm quite new to these kinds of tools, yet I find this so simple and intuitive - it makes creating campaigns fun. The reporting possibilities (which I haven't even leveraged yet) look super awesome.

Cons

There are a few user interface gripes, however the team are very responsive to suggestions. When manually adding a contact (who does that anyway right lol?) it would be nice to have the name field simply with the same fields as all the other meta data.

Review Source

Sofiia B.  
PR-manager  
Public Relations and Communications  
Used the software for: 1-2 years

### "Platformly completely exceeded my expectations"

July 9, 2019

5.0

Platformly helps me a lot to automate business processes. We already automated customer onboarding and our promotional campaigns.

Pros

One of my favorite things at Platformly is automations. You can do almost everything you can think with this feature using a simple drag-and-drop builder. Also, I love their tagging - this makes segmenting your list a breeze, making every marketing campaign powerful. The price of Platformly is unbeatable. The relation between quality and price is one of the best in the market."

Cons

I'd like to see more out of the box integrations.

Review Source

AC

Alicia C.  
Digital Communication Consultant  
Marketing and Advertising  
Used the software for: 6-12 months

### "Cool Features, Decently Priced, Friendly Support Team"

March 20, 2019

5.0

Overall I'm very satisfied with this platform. It comes with all the features I need, it's affordable and relatively easy to use. I tried a few other platforms but Platformly is the one that best answers my needs. Thanks for Platformly I was able to save several hours of work per week, which I can now dedicate to other important areas of my business.

Pros

What I like the most about Platformly is that it comes with plenty of features, under a single roof. I can store my subscribers, email them whenever I want, build optin forms and landing pages... I even started using the automation builder and got my first automation up and running. First I was reluctant to use this feature because I thought it was too advanced for me but in the end I was able to get set up very quickly. Platformly is decently priced, unlike many other platforms out there... Their support team is friendly.

Cons

There are not enough landing page templates. I encountered a few usability issues in the past, but they have become very rare now.

Review Source

Andrew A.  
Project Manager  
Information Technology and Services  
Used the software for: 6-12 months

### " Finally the ease of automation I've been looking for"

August 27, 2019

5.0

We build out subscriber list with ease and are able to automatically drop new subscribers into a drip funnel, depending on where they came from.

Pros

What I like most about Platformly is its simplicity, how easy it is to create a campaign and, of course, its deliverability. It is a tool in which email managers trust so you make sure that all your campaigns reach the inbox.

Cons

No cons found yet. We are still learning the system and looking forward to working with it more.

Review Source

João A.  
Digital Strategist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Marketing automation made simple (even for the likes of me)"

October 29, 2019

5.0

I only started using it for a few days and already see the potential of what can be done in Platformly, to the point I get a little intimitaded with the possibilities. When people think in marketing automation tools, they think about having to hire expensive developers or plucking their hair out trying to use the platform. I know, I feel overwhelmed myself. But once you login, you are gently onboarded, as the chat window asks you to "add contacts", etc, so you're learning by doing. The way they do this is very seamless, and makes what is usually a complicated product - easy to learn.

Pros

It’s true that many users get put off by complicated software. It’s a fine line to being able to have a powerful set of features and present it in an intuitive and clear manner. With Plaformly you get both.

Cons

I'd like the email delivery rate to be better.

Reason for choosing Platformly

Ease of use, customer support, constantly improving.

Review Source

Jacky C.  
Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "Awesome Marketing Automation Tool!!!!"

November 8, 2019

5.0

I am running email automation campaign for my clients by using platformly and it work great. I highly recommend this tool if you are looking CRM and EDM system. reply

Pros

The email automation system is awesome! Also the user interface is clean and beautiful.

Cons

EDM builder is not user friendly enough. Also they don't have enough edm template.

Alternatives considered

[Customerly](https://www.capterra.com/p/173977/Customerly/)

Review Source

Carlos R.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Platformly a very promising tool"

October 28, 2019

4.0

I'm happy but waiting for the improves, I know the team is growing and working to deliver a great tool, so I keep on waiting and have big expectations in the future.

Pros

I like the fact of having all in one place, from email marketing, to CRM, link tracking, landing pages...

Cons

Some features need to be improved, CRM contacts not banned by detecting what the tool think is a not correct email. Email sequence stopped by email opening needs to be added. Email automation needs to be instant and not coming with a delay.

Alternatives considered

[Moosend](https://www.capterra.com/p/147042/Moosend/)

Reason for choosing Platformly

Because PLY was more complete than Moosend.

Review Source

Michal M.  
Marketing manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "My reason to leave Mailchimp"

January 7, 2019

4.0

I was trying to find an alternative to Mailchimp. Platform.ly has so far exceeded my expectation and I am porting my whole business. When all the planned features will be delivered, Platform.ly will be THE killer marketing tool. For now, it is a great mailer/autoresponder that I am more than happy with.

Pros

\- customer support and responsiveness - flawless integration with Amazon SES - marketing automation - logical layout of the platform

Cons

Note: the product is evolving fast and the issues might be not applicable in a short time - integrations with other marketing tools - the functionality of the landing page designer - no detailed text knowledge base, only video tutorials - not possible to search for answers

Review Source

Kahlil W.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Our new email automation marketing tool"

November 11, 2019

5.0

We have been looking for an alternative tool that could give us a simple easy to use automation sequence and found platformly to be the software that fulfilled this need. Wish we found this a few years ago.

Pros

Ease of use we like the robust automation and prebuilt dashboard templates

Cons

On first glance the dashboard was a bit daunting but after going through tutorials we found it easier to understand

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

more value and feature

Review Source

Fred V.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Email Automation On The Level Of Active Campaign"

November 10, 2019

5.0

I'm really looking forward to the potential of this platform. Their roadmap looks promising and if they can add a pipeline to their platform it would make this hard to resist for alot of marketing and business owners.

Pros

I love that I'm able to track the amount of sales each customer has made from me. It also integrates with alot of marketing tools that I use such as Upviral and Convertbox and a few others.

Cons

The UI can use some improvements. Other than that there's not much to not like about this platform.

Review Source

Jorge Edel A.  
CEO Veeme Media  
Marketing and Advertising  
Used the software for: 6-12 months

### "Powerful marketing app"

October 30, 2019

5.0

Pros

First, let's start with it being so complete. I haven't seen other email marketing app with so many tools in one. You have tracking, automation, forms, url shortener and mucho more!

Cons

It's kinda hard to get around at first with so many tools available

Review Source

Daniel R.  
CEO  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "It's everything you need for your small business"

November 9, 2019

5.0

Pros

It has everything we need to run our business, set up sales lead systems and manage the sales process. I don't need any other platform, so that makes it super simple to access one site, one platform and manage everything in one place. Support is top notch.

Cons

There is always a learning curve, but the videos are helpful and the support is prompt and direct. Super appreciate that compared to other systems I've used.

Review Source

Alban T.  
General Manager  
Computer & Network Security  
Used the software for: Less than 6 months

### "A complete marketing automation solution"

November 1, 2019

5.0

We use platform.ly to collect and follow-up on leads, acquired from the opt-in forms and landing pages or other tools that integrate with it (such as ConvertBox).

Pros

Platform.ly has just about all you need for marketing automation in a simple package. Mail automation, opt-in forms, landing page builder... All is integrated, including the different stats, so you can see the results of your efforts across the different modules.

Cons

There is a slight learning curve, and you need to put some effort to get all started. It pays in the long run to take the time to do that.

Alternatives considered

[Moosend](https://www.capterra.com/p/147042/Moosend/)

Reason for choosing Platformly

More integrated solution

Review Source

Jeff B.  
Maintenance Technician II  
Food & Beverages  
Used the software for: 6-12 months

### "Great Automated Marketing Tool"

November 5, 2019

5.0

Overall I have found Platformly to be a solid, well function SaaS. I'm glad I found them when I did.

Pros

Platformly allows you to easily set up automated flows based on your needs and the interactions of those you're communicating with. Although they aren't quite at the same level, they are easily giving Infusionsoft/Keap a run for their money with all the features they have. Platformly has a great team behind it and will only get better as time goes by.

Cons

Initial setup is a little tricky if you're not familiar with this type of software.

Review Source

VR

Verified Reviewer  
Investor  
Internet  
Used the software for: 1-2 years

### "Great for a small startup in the digital/ecommerce space"

October 28, 2019

5.0

Pros

Easy to setup, not expensive, very reasonable pricing.

Cons

3rd Party sender emails (like SES) have issues somtimes but platform.ly's support was always great so far to help.

Review Source

dan I.  
owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "perfect automation solution for a CRM"

October 29, 2019

5.0

excellent

Pros

ease of use, intuitive UI, rich integrations

Cons

complicated offer with many options to choose from

Alternatives considered

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

Reason for choosing Platformly

ease of use

Review Source

Tusa M.  
Consultants  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great Marketing Automation"

November 1, 2019

5.0

I love that I dont need anything else to run my online business.

Pros

It’s a one stop shop it has all your key business functions under one roof crm email automations landing pages tags & segments key integrations its a top tier platform,

Cons

Needs more templates, and also more case studies

Review Source

Leon F.  
Senior Ecommerce Integration Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Great email marketing solution"

November 11, 2019

5.0

Pros

As someone who was looking to start with email marketing I like that this tool is not overwhelming but have enough functionality. The team is also great with updates and rolling out integrations

Cons

can't say there is nothing to dislike, maybe more integrations with other CRMs and lead tools

Review Source

RS

Ricky S.  
Manager  
Real Estate  
Used the software for: 6-12 months

### "Simple CRM with automation "

November 10, 2019

5.0

Overall my experience was great their support has been very responsive and helpful should I need help

Pros

I like how simple this is and how it fits well for my real estate business - I don’t need something complicated and it has all features that I needed

Cons

The UI can have some more love to look more modern

Review Source

Thomas K.  
Owner  
Retail  
Used the software for: 6-12 months

### "One Stop Shop Tool for Marketing Automation"

November 7, 2019

4.0

Pros

What I like most is that it offers most tool you would need as a business for your marketing under one hat. No need to switch between tools to create links, emails... This tools has it all. On top of that if offers many native integrations which is also great as you won't necessarly need other tool such as Zapier to connect.

Cons

The UI/UX are definitely their weak spot in my opinion. I have nothing agains a minimalist design but here it's too minimalist. Some functions could be enhanced and are not as good as feature specific companies. Their email builder could definitely be improved

Review Source

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