# Best Zendesk QA Alternatives 2026 | Capterra > Looking for alternatives to Zendesk QA? Find out how Zendesk QA stacks up against its competitors with real user reviews, pricing information, and what features they offer. Source: https://www.capterra.com/p/180104/Klaus/alternatives --- # Alternatives to Zendesk QA [4.9 (23)](https://www.capterra.com/p/180104/Klaus/reviews/) Write a Review! Tabset anchor ## Top Zendesk QA Alternatives Zendesk QA * * * Starting from: Not provided by vendor Pricing Model: Per User * * * Overall Rating: [4.9 (23)](https://www.capterra.com/p/180104/Klaus/reviews/) Ease of Use 4.9 Customer Service 4.8 Features 4.6 Value for Money 4.8 * * * Starting from: $39/Per Month Pricing Model: Per User * * * Overall Rating: [4.4 (4079)](https://www.capterra.com/p/164283/Zendesk/reviews/) Ease of Use 4.3 Customer Service 4.3 Features 4.4 Value for Money 4.2 * * * Starting from: $25/Per Month Pricing Model: Per User * * * Overall Rating: [4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/) Ease of Use 4.1 Customer Service 4.3 Features 4.4 Value for Money 4.2 * * * Starting from: $39/Per Month Pricing Model: Per User * * * Overall Rating: [4.5 (1133)](https://www.capterra.com/p/134347/Intercom/reviews/) Ease of Use 4.4 Customer Service 4.3 Features 4.4 Value for Money 4.0 Tabset anchor All Zendesk QA Alternatives At a Glance Top Alternatives for Zendesk QA - [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f) - [Salesforce Service Cloud](#product_008cf187-8246-4661-af4c-a6d200b654f5) - [Intercom](#product_f9409c84-4f61-4fde-af2d-a6d200b49f49) - [Freshdesk](#product_7ab9772e-1e92-48c9-bfbb-a6d200b42fbe) - [Salesforce Sales Cloud](#product_8c7f8bf5-dbf6-47ee-9df7-a6d200b64092) Tabset anchor by Freshworks [4.5 (3415)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) Compare Tabset anchor by Salesforce [4.4 (18781)](https://www.capterra.com/p/61368/Salesforce/reviews/) Drive growth with Sales Cloud 360, the best-in-class sales solution that drives rep productivity on the world's #1 CRM platform. [Learn more about Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Compare Tabset anchor by Zoho [4.5 (2212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Zoho Desk is a cloud-based omnichannel customer service software equipped with advanced contact center quality assurance capabilities. [Learn more about Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) Compare Tabset anchor by QualityUnit [4.7 (1780)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) Compare Tabset anchor by Zoho [4.7 (1400)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe. [Learn more about Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) Compare Tabset anchor by Text [4.6 (180)](https://www.capterra.com/p/185973/HelpDesk/reviews/) HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly. [Learn more about HelpDesk](https://www.capterra.com/p/185973/HelpDesk/) Compare Tabset anchor ## [LiveChat](https://www.capterra.com/p/62194/LiveChat/) by Text [4.6 (1721)](https://www.capterra.com/p/62194/LiveChat/reviews/) LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time [Learn more about LiveChat](https://www.capterra.com/p/62194/LiveChat/) Compare Tabset anchor ## [Milvus](https://www.capterra.com/p/202528/Milvus/) by Milvus [4.8 (298)](https://www.capterra.com/p/202528/Milvus/reviews/) Intelligent helpdesk and IT management system. [Learn more about Milvus](https://www.capterra.com/p/202528/Milvus/) Compare Tabset anchor ## [NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) by NiCE [4.2 (581)](https://www.capterra.com/p/134775/inContact-Call-Center-Software/reviews/) Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX. [Learn more about NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) Compare Tabset anchor ## [Superchat](https://www.capterra.com/p/210968/Superchat/) by SuperX [4.8 (282)](https://www.capterra.com/p/210968/Superchat/reviews/) Superchat gives businesses an easy way to communicate with customers and to create unique customer experiences. [Learn more about Superchat](https://www.capterra.com/p/210968/Superchat/) Compare Tabset anchor ## [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) by Tidio [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Tidio is customer support software with live chat, help desk, chatbot, and AI agent options designed to streamline support. [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) Compare Tabset anchor ## [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) by Microsoft [4.4 (5819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes. [Learn more about Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Compare Software Found In - [Customer Service Software](https://www.capterra.com/customer-service-software/) - [Contact Center Quality Assurance Software](https://www.capterra.com/contact-center-quality-assurance-software/)