# FellaFeeds Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FellaFeeds Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more. Source: https://www.capterra.com/p/180105/Fellafeeds --- # FellaFeeds Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) FellaFeeds ## What is FellaFeeds? FellaFeeds offers a comprehensive customer feedback app and software to collect feedback via various channels including kiosks, iPads, Android tablets, email, SMS, and web surveys. It supports Net Promoter Score (NPS) and Customer Satisfaction Score (CSAT) metrics, provides real-time analytics, and includes features such as negative feedback alerts, customer loyalty programs, referral programs, and social media push. The software is customizable and designed for multiple industries including restaurants, salons, hotels, hospitals, and more. ## What is FellaFeeds used for? [Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FellaFeeds?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://fellafeeds.com&name=FellaFeeds) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FellaFeeds 5.0 (1) VS. [4.3 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting Price $15 Per Month Starting Price $14 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 1.0 (1) Ease Of Use 4.2 (10,462) Value For Money 1.0 (1) Value For Money 4.3 (6,500) Customer Service 5.0 (1) Customer Service 4.1 (5,809) ## FellaFeeds alternatives Highest Rated [4.7 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (971)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about FellaFeeds Overview ### What company size and specific industries is FellaFeeds built for? FellaFeeds is designed for restaurants, salons, hotels, hospitals, and similar service-oriented businesses that need customer feedback management. Its audience appears to include small to mid-sized organizations in customer-facing industries that collect reviews, track feedback, and respond to negative comments across multiple channels. Features and Usability ### What are the key features of FellaFeeds? FellaFeeds offers loyalty program tools, real-time analytics, and social media integration for tracking customer interactions. It also includes trend analysis, customer segmentation, multi-channel data collection, and sentiment analysis, plus negative feedback management, survey and poll management, text analysis, reporting, and a dashboard for viewing results. Getting Started and Support ### What training and onboarding options does FellaFeeds offer? FellaFeeds provides in-person training, live online sessions, and webinars to help teams get started. In-person training supports face-to-face instruction, live online sessions allow guided remote setup, and webinars offer presentation-based learning for groups that want a scheduled overview of the product. Getting Started and Support ### What customer support options does FellaFeeds offer? FellaFeeds provides chat support for users who need help. No reviewer feedback about support experience is available, so response times, helpfulness, and common support frustrations cannot be assessed from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customer Segmentation Process of dividing customers into groups based on common characteristics Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Knowledge Management Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Multi-Channel Data Collection Collect information from multiple sources Negative Feedback Management Identify, track, and respond to negative feedback Predictive Analytics Predict future data based on historical data sets FellaFeeds 13 features Process of dividing customers into groups based on common characteristics Assembly of graphs and charts for visualizing and tracking statistics/metrics Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Collect information from multiple sources Identify, track, and respond to negative feedback Predict future data based on historical data sets Analyze and gain insights into data in real-time View and track pertinent metrics to find patterns and gain insights from data Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Create and administer polls and surveys Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Review data from past periods to reveal recurring tendencies and predict future performance Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 1.0 (1) Free Trial Basic $15.00 Per Month Value for money 1.0 (1) 1.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PS Prashu S. Team Leader Computer Software ### "Review for your App" 5.0 Overall Rating 5.0 5.0 Ease of Use 1.0 1.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 1/10 February 8, 2020 All features is good but not a user friendly. Pros Feedback App I and My staff liked more Cons Not user friendly. Please make it usable easily. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.