SteadyPoint

SteadyPoint Office 365 Help desk


Who Uses This Software?

Small to Medium enterprises that uses Office 365 and SharePoint 2016+


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • SteadyPoint
  • www.steadypoint.net
  • Founded 2011
  • Palestinian Territory, Occupied

About SteadyPoint Office 365 Help desk

Office 365 SharePoint add-in to support customer/employees trouble tickets and fulfill their service requests.


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SteadyPoint Office 365 Help desk Features

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

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