Who Uses This Software?
Small to Medium enterprises that uses Office 365 and SharePoint 2016+
Average Ratings
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Overall
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Ease of Use
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Customer Service
Product Details
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Starting PriceNot provided by vendor
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Free TrialYes
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DeploymentCloud, SaaS, Web
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TrainingDocumentation
Live Online
In Person
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SupportOnline
24/7 (Live Rep)
Vendor Details
- SteadyPoint
- www.steadypoint.net
- Founded 2011
- Palestinian Territory, Occupied
About SteadyPoint Office 365 Help desk
Office 365 SharePoint add-in to support customer/employees trouble tickets and fulfill their service requests.

SteadyPoint Office 365 Help desk Features
- Alerts/Escalation
- Automated Routing
- Customizable Branding
- Document Storage
- Email Integration
- Interaction Tracking
- IT Asset Management
- Knowledge Base Management
- Multi-Channel Communication
- Network Monitoring
- Real-time Chat
- Self Service Portal
- Service Level Agreement (SLA) Management
- Ticket/Issue Tracking