Who Uses This Software?

Companies, small and large, that insist on a delightful and personalized customer experience.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
  • Pricing Details
    3 agents 1 mailbox 1 - $29 unlimited agents 1 mailbox - $49
  • Free Version
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
  • Support
    Business Hours

Vendor Details

  • Helpninja
  • helpninja.com
  • Founded 2018
  • India

About Helpninja

A traditional email can be overwhelming when you have multiple mailboxes and a team to manage your customer queries. With HelpNinja its as simple as using email but with the capability to manage it with your team. It helps you to categorise and consolidate different concerns of your customer. And for your customers, its the same email and they wouldnt even know you are using a system to email them.

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Helpninja Features

  • Alerts / Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket Management

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