--- title: "TigerConnect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TigerConnect Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more." source_url: "https://www.capterra.com/p/180133/TigerConnect/" page_type: "product" language: "en" publication_date: "2026-10-27" --- # TigerConnect Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TigerConnect ## What is TigerConnect? TigerConnect is the healthcare industry's most widely adopted communication solution for care collaboration and patient engagement. TigerConnect offers provider-and patient-friendly texting, video, and voice communication while adhering to HIPAA-compliance and HITRUST standards for security and privacy. Improve care and outcomes by easily reaching patients and families for follow-up, virtual care, and plan adherence. Enable patients to reach you for virtual visits through a digital front door. ## What is TigerConnect used for? [Telemedicine](https://www.capterra.com/telemedicine-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Retail Execution](https://www.capterra.com/retail-execution-software/) Top alternative Featured Overall rating Based on 48 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TigerConnect?[Manage this product listing](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TigerConnect 4.6 (48) VS. [4.5 (568)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (48) Ease Of Use 4.6 (568) Value For Money 4.5 (34) Value For Money 4.3 (449) Customer Service 4.5 (37) Customer Service 4.3 (557) ## TigerConnect alternatives [4.1 (1,134)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting price $329.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars Highest Rated [4.5 (685)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (340)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) [4.4 (457)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122278/EpicCare-EMR/) [View all alternatives](https://www.capterra.com/p/180133/TigerConnect/alternatives/) ## FAQs about TigerConnect Overview ### Which roles and teams benefit most from TigerConnect? TigerConnect is most used by clinical care teams, including physicians, physician assistants, nurses, residents, and occupational health staff, for secure patient communication and care coordination. Operations, practice, office, and staffing managers use it to organize intake, scheduling, departmental updates, and staff coverage. IT directors and administrators manage access and support organization-wide communication. Answer based on 48 reviews Overview ### What company size and specific industries is TigerConnect built for? TigerConnect is designed for healthcare organizations of all sizes, including health systems and IDNs, as well as acute and post-acute care facilities, SNFs, ambulatory care practices, private practices, dialysis centers, surgical centers, home health and hospice providers, and behavioral health organizations. Features and Usability ### What are the key features of TigerConnect? TigerConnect offers HIPAA compliant communication management with one-to-one messaging, SMS messaging, live chat, video conferencing, and mobile alerts. It also includes appointment scheduling, reminders, patient portal access, care plan management, patient records management, reporting and analytics, access controls, and third-party integrations for clinical workflows. Integrations ### Which third-party tools and platforms does TigerConnect integrate with? TigerConnect integrates with 4 third-party platforms: Box and Dropbox for file storage, plus Ivanti Neurons for MDM and myUnity for device and clinical workflow connections. These catalog integrations show support for document access, mobile device management, and healthcare operations. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does TigerConnect offer? TigerConnect provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide on-demand walkthroughs for teams getting started. Answer based on 2 reviews Getting Started and Support ### What customer support options does TigerConnect offer? TigerConnect provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Reviewers describe customer service as responsive and knowledgeable when solving issues quickly, though one user reported difficulty canceling a contract and reaching a live representative. Answer based on 2 reviews Security ### How does TigerConnect handle data security and access control? TigerConnect uses secure, encrypted messaging for text, audio, video, pictures, documents, and patient information, with reviewers citing HIPAA compliance. Access can include separate app PIN protection and user onboarding or removal. Reviewers note broad Broadcast and Archive permissions, plus fixed timeout settings, can require strict administrative limits. Answer based on 13 reviews Ease of use ### Is TigerConnect easy for healthcare teams to use? TigerConnect makes secure clinical messaging easy for many healthcare teams, with a straightforward setup, familiar mobile controls, and minimal training needs. Users value keeping work communications, photos, and contacts in one protected app. Some users find group search, archive search, availability visibility, notifications, and cross-facility integration less intuitive. Answer based on 11 reviews ## Features AI summary Based on 1,263 Patient Engagement reviews Capterra data shows that buyers of Patient Engagement software rank the following features as their top priorities: - **HIPAA Compliant** (**70%** of reviewers rated this feature as critical) - **Charting** (**69%**) - **Appointment Management** (**52%**) TigerConnect includes **HIPAA Compliant** and **Appointment Management**, giving healthcare teams a secure way to communicate patient information while also managing scheduling and visit coordination. However, it does not include **Charting**. Support for **HIPAA Compliant** and **Appointment Management** helps businesses protect sensitive data, reduce scheduling friction, and keep patient interactions organized across the care process. HIPAA Compliant 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Appointment Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Video Conferencing 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Connect with meeting participants remotely over video Appointment Scheduling 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Messaging 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Communicate using messages within the system Multi-Provider Practice 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important For practices with multiple providers TigerConnect 28 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Branding: Add customized logos and colors to align with company branding - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Live Chat: Ability to chat online in real time - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Provider Practice: For practices with multiple providers - One-to-One Messaging: Send personal messages to clients or attendees - Patient Education: Educational and medical resources that are delivered to patients online - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Softphone: Use your computer as a phone device to make calls over the internet - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Conferencing: Connect with meeting participants remotely over video - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (48) 4.5 Based on 48 reviews ## Pricing Value for money 4.5 (34) ### Starting price Free trial not available Value for money 4.5 (34) 4.5 Based on 34 reviews ## Integrations [ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Box](https://www.capterra.com/p/148766/Box/)[ myUnity](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (37) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (37) 4.5 Based on 37 reviews ## User reviews Overall rating 4.6 Based on 48 reviews Filter by rating Counts reflect reviews available in this feed. 5(35) 4(10) 3(2) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful SC Staffing Coordinator Staffing Coordinator Used the software for: 1-3 years ### "TigerText/Tiger Connect - would recommend" 4.0 January 16, 2020 Pros It's easy to be able to communicate (via text) with multiple people in groups, or individually. Cons There were a lot of glitches. Would have multiple "updates" that could sometimes take an entire day to complete. Also it could be difficult to find specific groups since groups titled with the same thing could be duplicated, I wish that wasn't an option. MA MA MA Used the software for: Less than 1 year ### "Tigerconnect is the way to go " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2025 it was a great app to use to communicate with coworkers. to be able to send a message and get a quick response. Pros How easy it is to communicate with a group of people. how safe it was for HIPPA info. Cons honestly there is really nothing about tigerconnect that i did not like. OM Operations Manger Operations Manger Used the software for: 3-5 years ### "Customer Feedback" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 May 20, 2019 Pros Sending messages is simple and clean. There is nothing mind blowing about the product. Cons the integration with other facilities is difficult to maneuver. Tech support is not very friendly or helpful. AL Angela L. Vice President Patient Care Services Used the software for: 3-5 years ### "Best communication investment we've made" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2019 I highly, highly recommend this product for home healthcare workers and healthcare in general. It has literally changed so much of how we communicate important patient information, scheduling, agency updates and coordination. Customer service has always been responsive and knowledgeable and has always fixed any issue we were having or answered any questions we had in a matter of minutes. In my opinion and experience, no other similar platform can do what Tiger Connect can do. Pros It is super easy to use and onboard new users. You can easily see if messages were received and read. You can create group messages or broadcast lists to reach multiple people at once. It is HIPAA secure and we can discuss patient information and PHI. Priority messages can be sent, do not disturb and mute functions, messages can be forwarded. We can also use it form a PC and attach documents or pictures if needed. It has changed how we communicate in my home care agency and increased efficiencies and workflows. Cons Honestly, really hard to find something we do not like about Tiger Connect. Hallie V. Office Manager Used the software for: 1-3 years ### "Does the job and not much else" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 30, 2021 A great HIPAA secure app. Very basic of the basic for communication. Threads like texting and not much else. Pros Its very secure which is great in case I leave behind my phone somewhere. Pin to get into my phone and pin to get into the app are different. Cons There is no way to mention a specific person in a chat. Sometimes a task is delegated but not to anyone. In Google systems and Microsoft teams, you can "tag" the person so they receive an extra notification. This features seems to solve a lot of communication lags in other companies versus Tiger Connect using companies. While it can rely on the person typing the message to direct the statement, the app being in used in the capacity I use it in will not work. I receive close to 200 messages a day. It is very easy miss a message intended for me trying to keep up. OC Office Coordinator Office Coordinator Used the software for: 3-5 years ### "Great HIPPA compliant Chat Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 22, 2020 Documentation of communication between clinicians. Pros This program has been a great addition to our office. We work in home care and have several staff out in the field seeing patients in their homes. This product has allowed seemless communication between all clinical staff, via the cell phone app, including our hospice medical director. Also, due to an integration with our electronic medical record system, we are able to upload these communications right to each patient chart. Cons Occasionally there a little issues but the IT team seems to get them fixed pretty quickly and this has only happened a few times over the 3+ years we've been using it. AO Assistant Office Manager Assistant Office Manager Used the software for: 3-5 years ### "Extremely satified with Tiger Connect software and customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2019 no comment Pros The software is of vital importance for the use by our doctors who work both at the clinic and at several hospitals when communicating back and forth with each other and staff. We are very pleased with the software because it is user friendly. Our staff also communicates hospital phone call information with our doctors on a daily basis. It is extremely important our doctors work with Critical Care patients to communicate with our staff immediately. We recommend this product highly. Cons We have no cons regarding this product. We like all the features. TM Talent Management Consultant Talent Management Consultant Used the software for: Less than 1 year ### "Secured Messaging" 5.0 April 30, 2020 Overall, TigerConnect, is an amazing product and I am thankful for our system's investment in it Pros I'm a newer user to TigerConnect but the system I work for has been using it for many years. I really love the functionality of the secured text messaging platform. I use the desktop app and the phone application. It is easy to get a hold of our co-workers who are not always at their computer. It automatically pings them via the app and text message letting them know someone is trying to reach them. Cons No real dislikes. I have found the software, TigerConnect, useful especially during the COVID 19 pandemic when we have staff working in Tents and more CC Communications Coordinator Communications Coordinator Used the software for: 3-5 years ### "Best Messaging Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 21, 2019 We are solving the problem of users and physicians using their own phone texting service to communicate. Pros Very good mobile apps that are easy to use and intuitive. Cons The Windows version is not as refined and can be be harder to use than mobile versions. DO Director of Sales Director of Sales Used the software for: Less than 1 year ### "A must have tool for the healthcare" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 21, 2020 Pros It's the perfect way to communicate and share info within the medical field. It makes communicating with others so easy while still abiding by the HIPAA rules. Cons NOTHING. It's so easy and convenient and does an amazing job . [View all Reviews](https://www.capterra.com/p/180133/TigerConnect/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ModMed vs TigerConnect](https://www.capterra.com/compare/124590-180133/EMA-vs-TigerConnect)