# Page 2 | TigerConnect Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is TigerConnect the right Patient Engagement solution for you? Explore 48 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180133/TigerConnect/reviews --- TigerConnect 4.6 (48) [View alternatives](https://www.capterra.com/p/180133/TigerConnect/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of TigerConnect ## Showing most helpful reviews Showing 26-48 of 48 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DA Deborah A. Operations Manager Telecommunications Used the software for: 2+ years ### "Great Secure Messaging Platform/HIPAA Complaint " April 8, 2019 5.0 This platform allows our business to be in compliance with HIPAA, protecting patient information over a secure and encrypted connection from the answering service to our providers. This is peace of mind for everyone (us, our clients, and their patients). I love this product! Pros For my medical answering service, this platform allows us to provide a solution to the physicians that we service a solution that will allow encrypted messages to be sent and received while protecting PHI. Cons I have nothing bad to say about this software Review Source SO Scotty O. MD Hospital & Health Care Used the software for: 2+ years ### "great communication tool" May 22, 2019 5.0 it works well and i like the time and date stamp of each message. It is a great tracking communication and we can monitor easily how long it takes for orders to be completed on each end. Pros it is a great communication tool between our office and outside facilities. It is HIPPA compliant so we feel secure of transmitting patient information between clinical staff and providers. Cons i wish i could get a price break to add more staff from outside facilities to help us be more efficient. Review Source CJ Cecilia J. Assistant Administrator Medical Practice Used the software for: 2+ years ### "Elevating Patient Care" May 23, 2019 5.0 Pros Ease of Use, Reliability, Efficiency. It allows staff to bridge the gap of patient care when our physicians are not physically present in clinic. Cons Honestly, no cons - The product is Simple and straight forward. It accomplishes what we need when we need it. And with the existing complexities of the medical industry, simplicity is a breath of fresh air. Review Source AC Ann C. Operations Manager Telecommunications Used the software for: 2+ years ### "Greatest Product Out There" May 17, 2019 5.0 Tiger Connect is by far an excellent product and one of the best out there. They support their products and are always looking for ways to improve it. I highly recommend it to all of my clients. Pros It is easy to use, HIPAA compliant, Minimal to NO downtime. Their customer support team is one of the best I have ever dealt with, Cons I have nothing bad to say, it is a superb product Review Source AD Amy D. HR/Director of Education Mental Health Care Used the software for: 2+ years ### "Fantastic!" May 17, 2019 5.0 Pros I like that it is secure and HIPAA compliant. I like the ease of adding members to the team as well as deleting them when necessary. It is very convenient to have a platform where anyone in the company can reach anyone else, including upper management and owners. Cons Access and information in the reports could be more detailed. Review Source kT kavitha T. Off Mgr/ Intake Hospital & Health Care Used the software for: 6-12 months ### "TigerConnect review" May 17, 2019 5.0 As long the clinicians are able to login and connect without issues, we are fine and happy with over all performance Pros easy to communicate as a group ,get updates soon , privacy, also as team able to help the clinicians in need of emergency situations. Cons all agencies linked, as clinicians work in different agencies give the same email to all, having issues to login if they r registered to Devero, few clinicians having trouble to connect all agencies in one app, we have to ask for different email address add them to see our agency patients. unable to view Images if its big attachments by App in the phone , takes time to view Documents also. Review Source MW Meghan W. Director of Nursing Medical Practice Used the software for: 2+ years ### "Excellent clinical tool" May 18, 2019 5.0 Pros This software has been instrumental in establishing better communication between our Healthcare staff. Cons With communicating using a lot of medical terminology, the auto-correct can be frustrating. Review Source AV Alba V. Occupational Health Specialits Mental Health Care Used the software for: 1-2 years ### "TigerConnect Work" March 25, 2022 4.0 Overall experience its been good, I still need to get used to the software to feel more comfortable navigating Pros I like how you can create groups to send messages to that specific group Cons Cons would be that I can't see the job title of the person below their name Review Source Nam N. Physician Assistant Hospital & Health Care Used the software for: 2+ years ### "Effective way to consult with other health care providers" July 24, 2019 5.0 Pros I like how easy it was to set up this software on my phone Cons Changing phones and reinstalling the software was a bit of a hassle Review Source TH Tehmina H. Executive Director Hospital & Health Care Used the software for: 2+ years ### "Improves communication among healthcare providers" May 27, 2019 5.0 It improved communication among our team! Pros User-friendly​, affordable, and HIPPA compliant Cons 1\. Messages only stay for 30 days 2. Messaging with patients is not very easy to use Review Source CJ Conrad J. Alt Administrator/ Gen Manager Hospital & Health Care Used the software for: 6-12 months ### "A good ethical company" May 20, 2019 5.0 Still in it's beta, it seems to be helping our productivity and assigning accountability across the healthcare spectrum. Pros We can communicate our patient's care faster, and more accurately. When our caregivers can report on site and update the Care plans at the same time it makes for all-round better services for our patient's while easing the load on our therapist and nurses Cons The tiger archive seems like it could be a bit user friendly or just easier and more obvious search tools Review Source BG Brian G. Director of Nursing Hospital & Health Care Used the software for: 6-12 months ### "TigerConnect review" May 17, 2019 5.0 Tiger Text allows us to freely communicate HIPPA information regarding clients sharing photos, labs and clinical information easily for our staff eliminating the need for faxes or paper documents. Pros The ease in which to use it and that it is HIPPA compliant. We have created groups that allow our staff to communicate easily regarding the clients we care for. Cons Being able to easily look for old communication streams. Review Source WF William F. pediatrician Medical Practice Used the software for: 2+ years ### "Tiger Text offers us secure communication with an ease of service" May 20, 2019 5.0 great Pros works quickly and efficiently. Cons Nothing negative to say. Review Source KS Kim S. Manager Medical Practice Used the software for: 1-2 years ### "Efficient and dependable " May 17, 2019 5.0 Pros Pretty much glitch free and dependable. Easy to use and virtually no training needed. Cons I would like to be able to adjust the loudness of the alert more so that we can now. Review Source MC Matthew C. Outreach Counselor Health, Wellness and Fitness Used the software for: 6-12 months ### "HIPAA Compliant and easy" December 14, 2019 5.0 It’s an easy and efficient way for us to communicate within our office and with healthcare providers. Pros After Lua shut down, we were able to migrate to Tiger very quickly and easily. It has a smooth mobile app, too! Excellent. Cons No real complaints, it does everything we need it to efficiently. Reason for choosing TigerConnect More cost effective Review Source RO Rene O. Medical Staff Department Manager Health, Wellness and Fitness Used the software for: 2+ years ### "It is cumbersome" February 6, 2020 3.0 I can securely send information in the health care industry without worrying about HIPPA but I find it combersome Pros I can securely send information in the health care industry without worrying about HIPPA but that is the only positive thing I have to say Cons I find it cumbersome, it doesn't flow well with my work, I don't get notifications well. the only thing I like is that I don't have to worry about HIPPA Review Source SR SHELLY R. RN Medical Practice Used the software for: 6-12 months ### "Positive review" May 30, 2019 5.0 Haven't had to communicate to anyone other than our own IT person Pros Easy to learn system; allows quick and efficient communication with our field staff while being HIPPA compliant Cons Use system on desk top computer more than on smart phone, however, cannot hear alerts on desk top- only via phone Review Source AH Amber H. Home health aide Hospital & Health Care Used the software for: 6-12 months ### "Great app" October 18, 2018 5.0 Pros We use this app for work and its so easy to use. I love that when people see our messages it shows who and that they read it. Cons I haven’t found anything I don’t like with this app yet. Review Source SM Stephanie M. CNA Hospital & Health Care Used the software for: 6-12 months ### "Brilliant Platform" August 14, 2019 5.0 Pros Ease of use, great platform, ability to save photos on the app but not the phone. Cons I cant think of one thing i dislike, honestly! Review Source sJ sarah J. Clinical Informatics Hospital & Health Care Used the software for: Less than 6 months ### "Good product for simple use" May 22, 2019 4.0 Pros It is easy to use and implement. There wasn't much training needed for staff. Cons There isn't a way for someone to know who is available and logged in. It could use an availability icon. Also, integrating with another facility was a little clunky and has room for risk. There needs to be a way to audit messages sent outside through contacts. Review Source DM Donna M. Director Hospice Hospital & Health Care Used the software for: Less than 6 months ### "First Month with Tiger" May 17, 2019 4.0 The confidentiality brings peace of mind, ease of use and the notification system have made a big difference in productivity. Pros The ease of use, the speed and the options for the organization and also contacts from the phone. Cons I would like to have an option to delete or remove group messages that are no longer needed by me. Review Source CC Casey C. Therapist Hospital & Health Care Used the software for: Less than 6 months ### "Excellent product!" August 20, 2019 5.0 I work with patients in the field, which meant that in order to communicate with the hospital staff, I would have to catch them by phone as text was not secure. This was inefficient and often quite frustrating. TigerConnect has made communication so much easier and is simple to use. I like that you can easily contact anyone in the company or text to groups. Using it has led to better service and improved patient care. Pros The software is easy to use, secure, and HIPAA compliant. It has led to more efficient communication and a smoother patient care experience. Cons I really don't have anything negative to say about this software. Just wish we had started using it sooner! Review Source JB Jennifer B. Associate Administrator Hospital & Health Care Used the software for: Less than 6 months ### "TigerConnect Review" May 23, 2019 4.0 Pros extremely easy to set up and install on both desktops and mobile devices Cons logs you out of the app on your phone multiple times Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.