# Vinchin Backup & Recovery Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Vinchin Backup & Recovery the right Server Backup solution for you? Explore 162 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/reviews

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Vinchin Backup & Recovery

4.7 (162)

[View alternatives](https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of Vinchin Backup & Recovery

Ease of use

4.7

Customer Service

4.5

## Pros and Cons in Reviews

Vinsensius A

supportArchitecture & Planning, Self-employedUsed the software for: I used a free trial.

“The backup and restore processes are straightforward, and the system provides useful features like incremental backup, instant VM recovery, and centralized management.“

March 10, 2026

M Daris M

manager oprasionalApparel & Fashion, 2 - 10 employeesUsed the software for: I used a free trial.

“The Microsoft 365 integration feels a bit half-baked compared to its solid on-prem performance, and it's annoying that physical server backups still require OS-level agents.“

March 18, 2026

M Daris M

manager oprasionalApparel & Fashion, 2 - 10 employeesUsed the software for: I used a free trial.

“It saves me from the headache of managing agents across different platforms, and the Instant VM Recovery actually works as advertised, I can get a failed VM back online directly from the backup storage in under two minutes when things go sideways.“

March 18, 2026

Ratul D

Assistant Manager ITE-Learning, 201 - 500 employeesUsed the software for: More than 2 years.

“MYSQL Backup for multiple version e.g. Mysql 8.1 with Ubuntu 24 is not available.“

May 8, 2026

IS

ITMan S

IT AdministratorHospitality, 201 - 500 employeesUsed the software for: 6-12 months.

“Our servers are running in different virtualization platforms in a hybrid environments and having this backup and restore solution makes as easy to manage everything.“

March 12, 2026

M Daris M

manager oprasionalApparel & Fashion, 2 - 10 employeesUsed the software for: I used a free trial.

“Also, the API documentation isn't quite there yet, which makes custom DevOps automation more of a chore than it should be.“

March 18, 2026

M Daris M

manager oprasionalApparel & Fashion, 2 - 10 employeesUsed the software for: I used a free trial.

“It’s reliable and the 'Instant VM Recovery' is a massive stress-reliever during outages, though it still feels like a work in progress when it comes to Microsoft 365 and deep API automation.“

March 18, 2026

Vinsensius A

supportArchitecture & Planning, Self-employedUsed the software for: I used a free trial.

“In certain situations, error messages are not very detailed, which may require contacting technical support to fully understand the issue.“

March 10, 2026

## Showing most helpful reviews

Showing 1-25 of 162 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ratul D.  
Assistant Manager IT  
E-Learning  
Used the software for: 2+ years

### "Feature Rich Solution and with Good Support"

May 8, 2026

5.0

Both the product i.e. VM Backup and MYSQL backup is good and support service is also good. Both product has a lot of features related to VM backup and is also easy to configure. VM backup restore is also very fast, we are using for XCP-NG hypervisor.

Pros

We have been using this Vinchin Backup Software for the last two years for both VM backup and MYSQL backup. No major issues yet, all working well.

Cons

MYSQL Backup for multiple version e.g. Mysql 8.1 with Ubuntu 24 is not available. We have asked Vinchin team to make it available.

Alternatives considered

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Reason for choosing Vinchin Backup & Recovery

Veeam support was not there for XCP-NG, also cost is on higher side. Also it has not support for MYSQL Hot backup.

Review Source

Response from Vinchin

May 12, 2026

Thank you very much for your positive feedback on Capterra and for sharing your genuine experience with Vinchin. We’re pleased to let you know that your request for support for multiple MySQL versions, including MySQL 8.1 on Ubuntu 24, has been accepted by our development team and is now available. If you would like to learn more about this feature or need any assistance, please feel free to contact the Vinchin team for further details. Thank you again for your valuable feedback and continued support.

VR

Verified Reviewer  
IT Administrator  
Hospitality  
Used the software for: 6-12 months

### "Native CDP Policy that can automatically take over in less than a minute."

March 12, 2026

4.0

Our servers are running in different virtualization platforms in a hybrid environments and having this backup and restore solution makes as easy to manage everything.

Pros

One of the feature that we like about the product is the CDP backup job that automatically take over, allowing the standby machine to take over operations within 30 seconds.

Cons

We haven't found any that we dislike about the product so far. All the features that we think a product must have are in this product

Switched from

[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)

Due to its limited features and functionality.

Review Source

cA

clint A.  
Lawyer  
Law Practice  
Used the software for: I used a free trial

### "comet: take us now"

April 3, 2025

1.0

nearly identical to 100 other products with equally forgettable names

Pros

nothing really differentiates this product from any other. it's like how every bank offers the same exact 'features' and every home insurance and car insurance and health insurance and everything else in your life is identical. does backup program things, box checked, lets move on

Cons

the price. i just cant bring myself to pay actual money for something that is essentially an elaborate gui for rsync. i actually, and i'm not making this up, used Claude AI to write a python script that just maps the datastores off the host server via sshfs and tar/zstandard's them. saved me like $20,000 which of course i don't actually get but -- neither do you.

Review Source

Response from Vinchin

April 7, 2025

Hi Clint, Fair points—we appreciate the candid (and creative!) feedback. While we do aim to make backups simpler and more reliable than a DIY script (especially at scale), we totally get that not everyone needs a polished solution when rsync + some clever scripting does the trick. That said, if you ever find yourself wanting enterprise-grade support, deduplication, or hands-off automation, we’d love another shot. Either way, kudos on the Claude-powered setup—sounds like a fun project! Best, Emily

PPM

Pyae Phyo M.  
Director  
Information Technology and Services  
Used the software for: I used a free trial

### "Powerful Multi-Hypervisor Support and Reliable Performance for Enterprise Servers"

May 6, 2026

5.0

My overall experience with Vinchin has been excellent. Managing backups across a mixed virtualization environment used to be complex, but Vinchin centralized everything into one intuitive console. The backup speeds are impressive, especially on our high-end server hardware, and recovery operations have been flawless during our POC testing. The technical support team has also been responsive and helpful. It is a solid, enterprise-grade solution that I highly recommend for any organization looking to modernize their data protection.

Pros

What I like most is the Anti-Ransomware protection and the Immutable Backup feature. In today's threat landscape, having the peace of mind that my backup data cannot be modified or deleted by malicious actors is crucial. The 'Vinchin Storage Protection' provides a solid layer of defense that is essential for mission-critical government and enterprise environments.

Cons

The official documentation covers the basics well, but the online user community and knowledge base could be larger. Finding specific troubleshooting guides for complex or niche hypervisor configurations sometimes takes a bit more time compared to other legacy vendors.

Switched from

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

We were looking for a more flexible and predictable licensing model. Veeam's subscription changes and overall costs became a concern for our long-term budget. Vinchin offers an excellent balance of enterprise-grade features and cost-effectiveness, particularly with their perpetual licensing options, which suits our organization's financial planning better.

Review Source

AK

Amila K.  
IT Specialist  
Information Technology and Services  
Used the software for: I used a free trial

### "From a technical standpoint, Vinchin Backup & Recovery is a mature solution for any business line"

May 7, 2026

4.0

Overall all the backup, replication and related functions are excellent and Vinchin’s greatest technical achievement is its native, agentless integration across a massive range of hypervisors (Proxmox, XCP-ng, OLVM, RHV, VMware, and Hyper-V). Vinchin provides high-performance, image-level backups with their native CBT system that we can emphasis to customers across the board

Pros

The backup setup is straightforward and 60 days trial license is beneficial for demonstration for customers

Cons

The reporting tool should be enhanced and third-party integration. I encountered saas backup limitation like vinchin doesn’t have SAAS native backup platform to protect could platforms

Alternatives considered

[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)

Reason for choosing Vinchin Backup & Recovery

Cost/ easy to deploy and use and license terms are beneficial

Review Source

AI

Ahmad I.  
Lead Engineer  
Information Technology and Services  
Used the software for: I used a free trial

### "Vinchin Makes Virtualization Backups Easy Across Proxmox, XCP NG, and VMware"

May 25, 2026

4.0

Overall the backup and restore is easy. I am using XCP-NG, backup the VM on XCP-NG and restore the backup to Proxmox VE. and vice versa. All is good. VM can start and running

Pros

Vinchin can backup most of virtualization server like Proxmox, XCP NG, VMware. Easy integration and operation

Cons

The log information isn’t very informative. When an error occurs during backup or restore, I can’t debug the issue or find a solution because the logs don’t provide enough detail.

Alternatives considered

[NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/)

Reason for choosing Vinchin Backup & Recovery

Vinchin can backup from one platform and restore it on another platform (cross platform)

Review Source

Kun W.  
Poduct Solution  
Information Technology and Services  
Used the software for: 1-2 years

### "vinchin backup with ease of use and compatibility"

May 18, 2026

5.0

i used vinchin for backup VMs from cloud provider to onprem cloud, with tight project schedule full product trial period was so helpful at performing this migration process while procuring still in progress

Pros

ease of installation, informative dashboard, sufficient trial period, compatibility, value for money and good sales support

Cons

knowledge base for troubleshoot, the other basic feature i need from a backup tools already included in vinchin

Review Source

Alptekin Ş.  
It Management  
Computer & Network Security  
Used the software for: 1-2 years

### "successful"

May 7, 2026

5.0

Easy and fast to use , We are able to receive faster responses from institutions. It features a better interface and offers greater convenience.

Pros

This is a highly successful piece of work. I look forward to seeing you achieve even greater success. Ease of Use , Dashboard , Bugs and Issues , Cloud Services , Backup

Cons

There is nothing about it that I dislike; it is a successful effort. Its only shortcoming is that Veam isn't utilized more extensively.

Review Source

Marko S.  
System Engineer  
Information Technology and Services  
Used the software for: I used a free trial

### "Vinchin review"

May 7, 2026

4.0

I like the single, clean web console of Vinchin Backup & Recovery for efficiently managing diverse backup needs, its very pleasant

Pros

Value for the price, functionallity, options to do,ease of integration, excellent support for the software.

Cons

Backup issues due to resource-heavy tasks and limited advanced features across editions and missing features in Vinchin Backup & Recovery limit its effectiveness compared to competitors.

Review Source

cS

chris S.  
Director  
Arts and Crafts  
Used the software for: Less than 6 months

### "good simple piece of software"

May 6, 2026

4.0

Vinchin does what it says and works well ideal for all business sizes, imutablity works once configured

Pros

simple ease of use, simple pricing works well, vinchiin works well with linux, windows both physical and VM /LXC containers tested on proxmox 9 and a few other hypervisors

Cons

interface a bit outdatde, needs a simple revamp as most end users would struggle with initial setup and config

Review Source

FR

Falk R.  
IT-Consultant  
Computer Networking  
Used the software for: I used a free trial

### "Not yet for productive use"

December 16, 2024

3.0

I had a warning message with the M365 backup and wanted to know what was affected, but each time I got the message, report has expired. Also, sometimes the repository disables itself, which prevents backups, but there is no way to understand why this happens.

Pros

Clear and easy to use GUI. Favorable prices for licenses.

Cons

Errors cannot be traced and no SQL backup possible.

Alternatives considered

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Reason for choosing Vinchin Backup & Recovery

I've tested it, but I'm not entirely convinced

Review Source

Response from Vinchin

December 17, 2024

Hi Falk, Thanks for taking the time to leave a review. We appreciate your feedback. We understand that you're experiencing issues with the repository disabling. We'd like to invite you to try running the test again, as this may resolve the issue. If you continue to experience problems, please check our Help Center for troubleshooting tips. It's possible that the issue is related to your specific settings. You can also reach out to our technical support team at technical.support@vinchin.com for further assistance. We're committed to providing you with the best possible experience and we'll do our best to resolve this issue as quickly as possible. Best regards, Emily

DB

Dyta B.  
Technical Architect  
Information Technology and Services  
Used the software for: Less than 6 months

### "Vinchin - Enterprise Class Backup Software"

July 15, 2025

4.0

It is a functional product. Backup and restore works fine across virtualization platform. Essential features are on par with other backup software. It is catching up with other major player.

Pros

Does all the essential backup and recovery operation such as VM backup, application aware backup, instant restore and normal restore. Major features that are available in other software backup is available with or without work around. We have tested several backup and recovery scenarios and found that Vinchin is able to perform well. Even Vinchin has other solution such as business continuity plan. The license is economical if you only need backup and recovery solution. If you have China-based virtualization software, most likely Vinchin is the only software capable of backup via hypervisor level. Vinchin can be used as a migration tools as well. We got it for free. If you purchase Vinchin Backup & Recovery, migration is free once per license.

Cons

In my experience, in some hypervisor and for some operation Vinchin requires agent to be run. I wanted them to run without any agent, but it's okay as long as it works.

Review Source

PG

Pablo G.  
IT Leader  
Financial Services  
Used the software for: 1-2 years

### "The best option to migrate vms between virtualizers"

September 24, 2025

5.0

Overall the experience is very good, as it more than fulfills its purpose, the learning curve is very short and the issues are mostly resolved.

Pros

I consider it a great option for the use case we gave it. The migration from RHEV to VMware was very simple, using only backup and restore. The learning curve was very short, and in less than a year, we had migrated all the equipment with zero impact.

Cons

I consider it a support and troubleshooting to be quite cumbersome, not due to a lack of attention but more related to time differences and the information that is lost in the translation and interpretation of the issue.

Review Source

WS

Wawan S.  
Technical Manager  
Information Technology and Services  
Used the software for: I used a free trial

### "Vinchin backup is not like a backup in general"

October 28, 2025

5.0

Good GUI, Easy to integrated, Good for Recovery Times and can backup outside of other backups that can't be done

Pros

Simple but pleasing GUI, can backup outside of other backups that can't be done.. this is very interesting.

Cons

Hmmm... not yet till now, so far i have tried and it is very enjoyable from the process add source, backup and recovery.

Review Source

MA

MOHAMED A.  
Group IT manager  
Hospitality  
Used the software for: 6-12 months

### "Satisfied customer"

April 3, 2025

5.0

Very happy with the product and support from local and vinchin support

Pros

Worry free installtion and operation plus the exellent support

Cons

Not yet found any issue we are very happy

Review Source

İA

İsmail A.  
İsmail Alkurt  
Computer & Network Security  
Used the software for: 6-12 months

### "Secure data"

March 18, 2025

5.0

Moving big data when moving a factory Pentest passed successfully.

Pros

Storage protection and instant backup...

Cons

Archive Back-Up Two-factor authentication can be added.

Review Source

MFM

Muhammad Faizan M.  
System Administrator  
Education Management  
Used the software for: Less than 6 months

### "Almost best backup solution"

May 29, 2025

5.0

Overall very good almost everything i tried it worked so far that's the only reason i recommend this.

Pros

it works especially cross hypervisor environment if you want to migrate things across its the best option.

Cons

licensing options almost every little thing is linked to license which is bad for mass adoption and pricing should be much more comparable to other backup solutions.

Review Source

US

Ulisses S.  
Virtualization Specialist  
Computer & Network Security  
Used the software for: 1-2 years

### "Backup made simple"

March 17, 2025

5.0

Surprisingly ease to install, set up and use. The support team is always available in case of need. One of the easiest peace of software I ever used.

Pros

The ease of use. The web interface is simple to understand and creating backup, or replication jobs is a brease.

Cons

Vinchin is so easy that I cannot recall any negative thing for the moment.

Review Source

DS

Dhanushka S.  
Senior Analyst  
Textiles  
Used the software for: 2+ years

### "Good product and easy to use it."

March 3, 2025

3.0

Very fast for both backup and recovery options.

Pros

its user-friendly interface and efficient backup and restore processes are quite impressive, making it accessible for both IT professionals and less experienced users

Cons

Vinchin Backup & Recovery's user interface complex and unintuitive, with slow support response times. It can also be resource-heavy during backup tasks and has a pricing structure that some consider high. Additionally, it may not offer as deep integration with certain platforms as other solutions

Review Source

PK

Patrick K.  
Consultant  
Computer & Network Security  
Used the software for: 6-12 months

### "Reliable and User-Friendly Backup Solution"

November 8, 2024

5.0

Overall, Vinchin offers solid, friendly backup solutions. It supports multiple environments (physical, virtual, cloud) and provides efficient features. There are some drawbacks such as ransomware detection. Despite these, it is a reliable and flexible option for most data protection needs.

Pros

What I like most about Vinchin is its combination of ease of use, flexibility, and costs. The product supports physical, virtual, and cloud environments, and offers efficient backup options like incremental backups and compression.

Cons

Unlike some other backup platforms, Vinchin doesn't include ransomware detection or immutable backup, which are becoming more critical in today's cybersecurity solutions.

Review Source

ÖFA

Ömer Faruk A.  
Backup Administrator  
Telecommunications  
Used the software for: I used a free trial

### "Reliable and User-Friendly for Data Protection"

December 9, 2024

5.0

Absolutely delighted with Vinchin Backup & Recovery! The interface is user-friendly and intuitive, making setup a breeze. I've experienced seamless backups and quick recovery times, which significantly enhances my workflow. Customer support has been responsive and very helpful whenever I had questions. Overall, it has exceeded my expectations and has proven to be a reliable solution that I highly recommend to others!

Pros

I appreciate Vinchin's intuitive interface and reliable backup options. It simplifies data management and ensures peace of mind.

Cons

The interface could be more intuitive, but functionality shines!

Review Source

MFM

Mohamad Fadzli M.  
IT Manager  
Government Administration  
Used the software for: Less than 6 months

### "Vinchin : Nice and suitable platform for Disaster Recovery"

May 5, 2025

5.0

Setup and installation process run smoothly and it doesn't take long time.. easy to use, easy to manage and easy to monitor.

Pros

Nice platform and very good devices with meaningful dashboard and system. cheap and affordable for the complete system..

Cons

System look nice but it takes time to learn and understand overall especially for new user like us.

Review Source

VD

Vito D.  
CEO  
Computer & Network Security  
Used the software for: I used a free trial

### "Good Product"

November 15, 2024

5.0

Veri good product, installation veri simple

Pros

Veri High Speed for backup, Sure Backup, Compatribility with Sangfor HCI

Cons

Nothing all are good, vewri good product

Switched from

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

cost to high e i search a product to simple

Review Source

FP

Francisco P.  
Mrs.  
Information Technology and Services  
Used the software for: Less than 6 months

### "Vinchin a great product"

November 27, 2024

5.0

100 % positive I recommend this product as a backup solution

Pros

Easy of use User friendly While as advanced features you always know what to do

Cons

nothing to point till the moment, the product does what's its supposed to

Review Source

SS

Sakher S.  
Wintel Administrator  
Information Technology and Services  
Used the software for: I used a free trial

### "Reliable and Easy-to-Use Backup Solution"

September 8, 2025

4.0

Pros

Overall, Vinchin Backup & Recovery is reliable and easy to use. It works well for backing up and restoring data quickly.

Cons

The initial setup is a bit confusing, and the documentation could be easier to follow. Sometimes, small bugs occur.

Review Source

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