# Vinchin Backup & Recovery Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Vinchin Backup & Recovery the right Server Backup solution for you? Explore 168 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/reviews/ --- Vinchin Backup & Recovery 4.6 (168) [View alternatives](https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Vinchin Backup & Recovery Ease of use 4.7 Customer Service 4.5 ## Pros and Cons in Reviews Vinsensius A supportArchitecture & Planning, Self-employedUsed the software for: I used a free trial. “The backup and restore processes are straightforward, and the system provides useful features like incremental backup, instant VM recovery, and centralized management.“ March 10, 2026 M Daris M manager oprasionalApparel & Fashion, 2 - 10 employeesUsed the software for: I used a free trial. “The Microsoft 365 integration feels a bit half-baked compared to its solid on-prem performance, and it's annoying that physical server backups still require OS-level agents.“ March 18, 2026 M Daris M manager oprasionalApparel & Fashion, 2 - 10 employeesUsed the software for: I used a free trial. “It saves me from the headache of managing agents across different platforms, and the Instant VM Recovery actually works as advertised, I can get a failed VM back online directly from the backup storage in under two minutes when things go sideways.“ March 18, 2026 Ratul D Assistant Manager ITE-Learning, 201 - 500 employeesUsed the software for: More than 2 years. “MYSQL Backup for multiple version e.g. Mysql 8.1 with Ubuntu 24 is not available.“ May 8, 2026 PP Peter P OwnerReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “The centralized console simplifies day-to-day operations, and recovery processes are efficient when needed. While there is room for improvement in areas such as interface design and advanced reporting, the product delivers strong value for organizations looking for dependable data protection and disaster recovery capabilities.“ June 4, 2026 M Daris M manager oprasionalApparel & Fashion, 2 - 10 employeesUsed the software for: I used a free trial. “Also, the API documentation isn't quite there yet, which makes custom DevOps automation more of a chore than it should be.“ March 18, 2026 PP Peter P OwnerReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “The centralized management console makes backup and recovery operations straightforward, while features such as agentless VM backup, flexible recovery options, and reliable disaster recovery capabilities help reduce administrative effort.“ June 4, 2026 Vinsensius A supportArchitecture & Planning, Self-employedUsed the software for: I used a free trial. “In certain situations, error messages are not very detailed, which may require contacting technical support to fully understand the issue.“ March 10, 2026 ## Showing most helpful reviews Showing 1-25 of 168 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Muhammad Ivan C. System Engineer Information Technology and Services Used the software for: 1-2 years ### "Solusi Backup yang Andal dan Mudah Digunakan untuk Lingkungan Virtual." June 28, 2026 5.0 Overall, Vinchin Backup & Recovery has been a reliable solution for protecting our virtual infrastructure. It covers our backup and disaster recovery needs efficiently with minimal administrative overhead. The product continues to improve with each update, and we are satisfied with its performance in our production environment. Pros Vinchin Backup & Recovery offers an intuitive dashboard that makes it easy to manage backup jobs across multiple virtual environments including VMware, Proxmox, Openstack and Hyper-V. The setup process is straightforward, and the learning curve is minimal even for new users. Backup scheduling is flexible, and the restore process - including instant VM recovery - works reliably and fast. Value for money is excellent compared to other enterprise backup solutions. Cons Documentation could be more comprehensive, especially for advanced configurations and integration with third-party storage. Customer support response time could be improved for non-critical issues. The monitoring dashboard, while functional, could benefit from more detailed reporting and alerting customization options. Alternatives considered [Cohesity](https://www.capterra.com/p/166007/Cohesity/) Reason for choosing Vinchin Backup & Recovery Because Cohesity is cost effective and low budget. Review Source MZ Muhammad Z. Product Specialist Computer Software Used the software for: I used a free trial ### "Review by New User" June 9, 2026 4.0 Quite interesting for a new emerging backup solution. Supports many platforms, and quite-long trial period (60 days if i'm not mistaken). Might be explore more to try more features And. do you have "try on" license for resellers? For testing and promotional use (test, review and published on company website) Pros Supports many platforms for backing up. such as vmware, proxmox ve, xcp-ng, hyper-v (hypervisors) and physical server/device like windows desktop, windows server, Most Linux also supported. Cons Some platform needs agent installation for the backup. Might be confusing for new user. I have tried backing up once and failed, turned out i had to install an agent to be able to back up Alternatives considered [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/) Reason for choosing Vinchin Backup & Recovery Trying out new backup solution, and also as an alternative for my company to sell backup solutions Review Source cA clint A. Lawyer Law Practice Used the software for: I used a free trial ### "comet: take us now" April 3, 2025 1.0 nearly identical to 100 other products with equally forgettable names Pros nothing really differentiates this product from any other. it's like how every bank offers the same exact 'features' and every home insurance and car insurance and health insurance and everything else in your life is identical. does backup program things, box checked, lets move on Cons the price. i just cant bring myself to pay actual money for something that is essentially an elaborate gui for rsync. i actually, and i'm not making this up, used Claude AI to write a python script that just maps the datastores off the host server via sshfs and tar/zstandard's them. saved me like $20,000 which of course i don't actually get but -- neither do you. Review Source Response from Vinchin April 7, 2025 Hi Clint, Fair points—we appreciate the candid (and creative!) feedback. While we do aim to make backups simpler and more reliable than a DIY script (especially at scale), we totally get that not everyone needs a polished solution when rsync + some clever scripting does the trick. That said, if you ever find yourself wanting enterprise-grade support, deduplication, or hands-off automation, we’d love another shot. Either way, kudos on the Claude-powered setup—sounds like a fun project! Best, Emily Ratul D. Assistant Manager IT E-Learning Used the software for: 2+ years ### "Feature Rich Solution and with Good Support" May 8, 2026 5.0 Both the product i.e. VM Backup and MYSQL backup is good and support service is also good. Both product has a lot of features related to VM backup and is also easy to configure. VM backup restore is also very fast, we are using for XCP-NG hypervisor. Pros We have been using this Vinchin Backup Software for the last two years for both VM backup and MYSQL backup. No major issues yet, all working well. Cons MYSQL Backup for multiple version e.g. Mysql 8.1 with Ubuntu 24 is not available. We have asked Vinchin team to make it available. Alternatives considered [Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/) Reason for choosing Vinchin Backup & Recovery Veeam support was not there for XCP-NG, also cost is on higher side. Also it has not support for MYSQL Hot backup. Review Source Response from Vinchin May 12, 2026 Thank you very much for your positive feedback on Capterra and for sharing your genuine experience with Vinchin. We’re pleased to let you know that your request for support for multiple MySQL versions, including MySQL 8.1 on Ubuntu 24, has been accepted by our development team and is now available. If you would like to learn more about this feature or need any assistance, please feel free to contact the Vinchin team for further details. Thank you again for your valuable feedback and continued support. AI Ahmad I. Lead Engineer Information Technology and Services Used the software for: I used a free trial ### "Vinchin Makes Virtualization Backups Easy Across Proxmox, XCP NG, and VMware" May 25, 2026 4.0 Overall the backup and restore is easy. I am using XCP-NG, backup the VM on XCP-NG and restore the backup to Proxmox VE. and vice versa. All is good. VM can start and running Pros Vinchin can backup most of virtualization server like Proxmox, XCP NG, VMware. Easy integration and operation Cons The log information isn’t very informative. When an error occurs during backup or restore, I can’t debug the issue or find a solution because the logs don’t provide enough detail. Alternatives considered [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/) Reason for choosing Vinchin Backup & Recovery Vinchin can backup from one platform and restore it on another platform (cross platform) Review Source AT Angga T. Presales Engineer Information Technology and Services Used the software for: I used a free trial ### "Reliable Data Protection Across Multiple Virtualization Platforms" June 23, 2026 5.0 my experience with Vinchin Backup & Recovery has been positive. The solution is easy to deploy, simple to manage, and provides reliable backup and recovery capabilities across multiple virtualization platforms. Its straightforward interface helps reduce operational complexity and allows administrators to manage data protection tasks efficiently. While the product performs well and meets core backup and recovery requirements, there is potential to further strengthen its enterprise capabilities through enhanced reporting, automation, security features, and broader ecosystem integrations. Overall, Vinchin offers a solid and dependable backup solution with a good balance of functionality and ease of use Pros What I liked most about Vinchin Backup & Recovery is its simplicity and ease of use. The interface is straightforward, making backup and recovery tasks easy to manage even in complex virtualized environments. I also appreciate its reliable recovery capabilities and support for multiple virtualization platforms, which helps reduce operational complexity Cons Overall, the product performs well. As a potential area for improvement, Vinchin could further enhance its enterprise feature set, particularly in advanced reporting, automation, security capabilities, and ecosystem integrations, to better address the needs of larger organizations Review Source Kun W. Poduct Solution Information Technology and Services Used the software for: 1-2 years ### "vinchin backup with ease of use and compatibility" May 18, 2026 5.0 i used vinchin for backup VMs from cloud provider to onprem cloud, with tight project schedule full product trial period was so helpful at performing this migration process while procuring still in progress Pros ease of installation, informative dashboard, sufficient trial period, compatibility, value for money and good sales support Cons knowledge base for troubleshoot, the other basic feature i need from a backup tools already included in vinchin Review Source PP Peter P. Owner Real Estate Used the software for: 6-12 months ### "Dependable Data Protection with Flexible Recovery Options" June 4, 2026 5.0 Overall, my experience with Vinchin Backup & Recovery has been positive. The solution provides reliable backup and recovery capabilities, supports a wide range of virtualized environments, and is relatively easy to deploy and manage. The centralized console simplifies day-to-day operations, and recovery processes are efficient when needed. While there is room for improvement in areas such as interface design and advanced reporting, the product delivers strong value for organizations looking for dependable data protection and disaster recovery capabilities. Pros What I liked most about Vinchin Backup & Recovery was its ease of use and broad virtualization support. The centralized management console makes backup and recovery operations straightforward, while features such as agentless VM backup, flexible recovery options, and reliable disaster recovery capabilities help reduce administrative effort. The deployment process was smooth, and the interface made it easy to monitor backup jobs and restore data when needed. Cons One drawback is that the user interface, while functional, can feel somewhat dated compared to newer backup solutions. Some advanced configuration options have a learning curve for first-time users, and reporting/customization features could be more flexible. Documentation for certain advanced scenarios could also be more detailed. Review Source JT Jesus T. presale engineer Computer Networking Used the software for: 6-12 months ### "easy to use and deploy!" June 2, 2026 4.0 I think is a good product to do your backups. You can add your external storage devices to do your backups Pros easy installation and webui. if you want a backup product, this is a good option do not worry about the admin, is very easy Cons we need more support in Mexico we need technicians at Mexico we need a good procedure to proceed with product update Review Source KKS Kishan Kumar S. System Administrator Renewables & Environment Used the software for: 1-2 years ### "Efficient and Reliable Backup Solution with Fast Recovery" June 3, 2026 4.0 Vinchin Backup & Recovery offers a good balance between functionality, performance, and cost. The platform is generally user-friendly and easy to configure for standard use cases, with centralized management making it efficient to handle multiple environments. Pros Simplifies deployment and reduces operational overhead by avoiding installation on individual VMs. Easy to manage backups across different platforms from a single interface, improving operational efficiency. Cons Unlike VM backups, physical workloads may need OS-level agents, adding management overhead. Troubleshooting sometimes requires vendor support due to limited clarity in alerts/logs. Review Source GW Gary W. Projects and Technologies Manager Telecommunications Used the software for: Less than 6 months ### "A good Backup Product!" February 24, 2025 5.0 So far my experience has been positive and I am looking forward to seeing the roadmap for this product. Pros I found the platform very easy to use and intuitive. Cons Nothing specific other than the UI look, would be good if this was brandable. Alternatives considered [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/) Reason for choosing Vinchin Backup & Recovery This is still under evaluation to confirm best price offering and feature set. Review Source LD Lucas D. backup Telecommunications Used the software for: 1-2 years ### "Validation Vinchin" March 10, 2026 5.0 Overall a reliable backup solution with easy setup and solid VM recovery features. Good experience so far. Stable backups and straightforward management. Efficient and reliable backup platform with simple deployment. Positive experience with stable performance and easy recovery process. Great for virtual environment backups with simple administration. A dependable backup solution with good performance and usability. Pros Easy setup, reliable backups, and good support for virtual environments. Simple interface and fast recovery process. Very stable solution. Good VM backup performance and easy management dashboard. Reliable backups with quick recovery and straightforward configuration. Efficient VM protection and simple deployment. Works very well. User-friendly interface and strong virtualization backup features. Fast backup speeds and dependable disaster recovery tools. Easy to configure and manage with solid backup reliability. Cons Documentation could be more detailed for advanced configurations. Interface could be more modern and intuitive in some sections. Limited integrations compared to some larger backup platforms. Reporting features could offer more customization options. Initial configuration may require some learning for new users. Web interface performance could be improved slightly. More detailed alerts and notifications would be helpful. Some advanced features require better documentation. Review Source SC Sang C. Senior Manager - Services Delivery Information Technology and Services Used the software for: 6-12 months ### "Reliable and Easy-to-Use Backup Solution for Virtual Environments" October 28, 2025 5.0 We've been using Vinchin Backup & Recovery for several months, and it has proven to be a reliable, efficient, and user-friendly solution for our backup needs. The installation was straightforward, and the web-based interface is clean and intuitive, making it easy to configure backup strategies and monitor job status. One of the features we appreciate most is the agentless backup for virtual machines, which significantly reduces system overhead and simplifies deployment. Vinchin supports a wide range of virtualization platforms, which gave us the flexibility to protect our heterogeneous environment without needing multiple tools. The deduplication and compression features help us save storage space, and the instant VM recovery has been a lifesaver during critical downtimes. We also appreciate the responsive and knowledgeable support team — whenever we had questions, they provided quick and helpful assistance. Overall, Vinchin has exceeded our expectations. It’s a solid choice for any organization looking for a cost-effective and powerful backup and disaster recovery solution. Cons we are still waiting for support HPE Morpheus VM Essentials virtualization platform. planning migration from VMware to HPE-VME. Review Source Utsman A. Technical Consultant Information Technology and Services Used the software for: I used a free trial ### "Flexible Backup with Object Storage Support" March 12, 2026 4.0 I tested Vinchin mainly for Microsoft 365 Exchange backup. Deployment was straightforward and backup jobs were easy to configure. One of the useful features is the ability to send backups to different object storage providers. From a technical perspective it works reliably, but reporting and the UI could still be improved. Pros Supports multiple backup targets including object storage Easy to deploy and configure backup jobs Agentless backup for virtual machines Works well for Microsoft 365 Exchange backup Cons Reporting features are still limited UI is functional but could be improved Some advanced configuration options are not very detailed Review Source HMA Hossain Mohammad A. Head Of Sales Information Technology and Services Used the software for: I used a free trial ### "It's now Vinchin time to back up & recovery. " October 29, 2025 5.0 Vinchin Backup & Recovery is generally seen as a reliable, cost-effective, and easy-to-use solution, particularly for virtual environments and multi-hypervisor infrastructures. Pros Vinchin Backup & Recovery often centers around the combination of Ease of Use and Value for Money, supported by the centralized Dashboard. Cons It is highly praising the product for its ease of use, reliability, fast backup/recovery, and excellent customer support, so experiences can vary. Review Source MO Marco O. administrator Computer Networking Used the software for: I used a free trial ### "Vinchin Backup & Recovery Easy-to-Use Backup Solution " November 25, 2025 5.0 We use it for backup hyper-v and it's very easy to use and it's fast in backup , over the nas it is equal to other products on the market Pros Vinchin Backup & Recovery is easy to install, and easy-to-use solution, for hyper-v is the best, and the solution of offsite is very pratical Review Source JC Juan C. Senior Consultant Information Technology and Services Used the software for: I used a free trial ### "Reliable and Easy-to-Use Backup Solution" September 22, 2025 5.0 Works well across many hypervisors, virtual environments, physical systems in many cases. That makes it appealing in heterogeneous environments. Pros Easy to use, simple web interface Supports many virtualization platforms Agentless backups (less complexity) Fast backup and quick recovery options Storage savings with deduplication & compression Flexible restore: full VM, files, or across platforms Secure with encryption and immutability Affordable pricing Helpful customer support Cons The interface sometimes lacks clarity for certain advanced configurations (for example, setting up replication is not always straightforward). Review Source RM Raymond M. ICTO Database Analyst and Systems Security Government Relations Used the software for: I used a free trial ### "Appreciation Review" July 16, 2025 5.0 Pros Its easy usability interface and other functionalities and easy step by step implementation. And the support from Vinchin is super good. Cons All is good however, i need to have a more interactions, with the system to get to know the cons about the system Review Source İA İsmail A. İsmail Alkurt Computer & Network Security Used the software for: 6-12 months ### "Secure data" March 18, 2025 5.0 Moving big data when moving a factory Pentest passed successfully. Pros Storage protection and instant backup... Cons Archive Back-Up Two-factor authentication can be added. Review Source rT roberto T. System administrator Internet Used the software for: 6-12 months ### "A very good backup system" April 30, 2025 4.0 i can backup with more restore point respect the old solution and vinchin is fast Pros Very fast backup, save nas size but simple restore (from one file to entire vm) Cons some feature is only for the high version and is not so modular Review Source DK David K. Manager Computer & Network Security Used the software for: I used a free trial ### "worst experience ever "waiting for help that never arrived" " March 10, 2025 1.0 Bad very bad Pros Tech Support; they never respond many emails and request no response Cons could not get it to work, could not resolve my issue, could not get any help, no tech support Review Source Response from Vinchin March 12, 2025 Dear David, Thank you for your feedback. We sincerely apologize for the delayed response and any inconvenience caused. At Vinchin, we strive to provide timely support, and we regret falling short this time. To ensure faster assistance, please submit a ticket via our VIP system: https://vip.vinchin.com/#/login. We’re also improving our processes to reduce response times. For immediate help, contact us at technical.support@vinchin.com. We value your patience and are committed to better service. Best regards, Technical Support Team Vinchin iK ibrahim K. System Chief Specialist Writing and Editing Used the software for: I used a free trial ### "System Cheif Specialist" March 4, 2025 5.0 It is really a very good product with great capabilities and usability. Pros Support for multiple virtualization infrastructures. Ease of transition from Redhat virtualization to vcenter virtualization Cons We did not get the results we wanted in PostgreSQL backup and recovery. Review Source MFM Mohamad Fadzli M. IT Manager Government Administration Used the software for: Less than 6 months ### "Vinchin : Nice and suitable platform for Disaster Recovery" May 5, 2025 5.0 Setup and installation process run smoothly and it doesn't take long time.. easy to use, easy to manage and easy to monitor. Pros Nice platform and very good devices with meaningful dashboard and system. cheap and affordable for the complete system.. Cons System look nice but it takes time to learn and understand overall especially for new user like us. Review Source ÖFA Ömer Faruk A. Backup Administrator Telecommunications Used the software for: I used a free trial ### "Reliable and User-Friendly for Data Protection" December 9, 2024 5.0 Absolutely delighted with Vinchin Backup & Recovery! The interface is user-friendly and intuitive, making setup a breeze. I've experienced seamless backups and quick recovery times, which significantly enhances my workflow. Customer support has been responsive and very helpful whenever I had questions. Overall, it has exceeded my expectations and has proven to be a reliable solution that I highly recommend to others! Pros I appreciate Vinchin's intuitive interface and reliable backup options. It simplifies data management and ensures peace of mind. Cons The interface could be more intuitive, but functionality shines! Review Source BM Batmunkh M. CEO Computer Networking Used the software for: 2+ years ### "Vinchin review" October 17, 2024 5.0 I was using cronjobs to automate backup before Vinchin. But now fully automated and saves so much time. Also I can restore OS level. very cool. Pros Deduplication and compress features together save so much space. Cons Not much popular as veeam. But it is ok. 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