---
title: "Bookly Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Bookly Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more."
source_url: "https://www.capterra.com/p/180137/Bookly/"
page_type: "product"
language: "en"
publication_date: "2026-09-29"
---

# 

 Bookly Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Bookly

## What is Bookly?

Appointment scheduling software for WordPress with fully customizable booking form and online payments, reminders, CRM and more. Bookly is designed to grow your online sales and simplify appointment. This is a one-stop shop for any businesses from hair salons or photography to wealth management and transportation. You can start with the free version of Bookly and once your business scales you can upgrade to ultimate scheduling software with the paid Bookly Pro add-on.

## What is Bookly used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)

Top alternative

Featured

Overall rating

Based on 70 user reviews

Reviews sentiment

Positive

79%

Neutral

6%

Negative

16%

Starting price

$89

Flat Rate, One Time

Free trial  
not available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Bookly?[Manage this product listing](https://www.g2.com/products/bookly-wp-plugin/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Bookly

4.0 (70)

VS.

[4.8 (1,173)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting Price

$89

Flat Rate, One Time

Starting Price

$19.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (70)

Ease Of Use

4.8 (4,150)

Value For Money

3.7 (64)

Value For Money

4.6 (2,805)

Customer Service

3.7 (62)

Customer Service

4.7 (2,368)

## Bookly alternatives

[4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (3,692)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.8 (351)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$24.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (356)](https://www.capterra.com/p/187593/Mangomint/reviews/)

Starting price

$130.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/180137/Bookly/alternatives/)

## FAQs about Bookly

Overview

### What problems does Bookly solve?

Bookly solves manual appointment coordination, fragmented payment collection, and missed customer follow-up by placing online scheduling, rescheduling, confirmations, reminders, payments, and calendar synchronization in a WordPress site. Service businesses, photographers, salons, agencies, and small-business managers benefit from reducing administrative booking work while giving clients anytime reservation access.

Answer based on 29 reviews

Overview

### Which roles and teams benefit most from Bookly?

Bookly is most used by business owners, founders, and managers who manage client appointments and daily service operations. Marketing and sales teams use it to convert booking inquiries and coordinate campaigns, while independent professionals such as therapists and photographers schedule sessions, send reminders, and reduce administrative scheduling work.

Answer based on 70 reviews

Overview

### What company size and industries is Bookly built for?

Bookly is built for small and medium service providers, with small businesses representing 94% of reviewers and Health, Wellness and Fitness and Marketing and Advertising each at 13%. It also serves computer software firms (9%) and supports massage, cleaning, consulting, medical, dental, and legal appointment scheduling.

Answer based on 70 reviews

Features and Usability

### What are the key features of Bookly?

Bookly includes core appointment management with online booking, availability management, and automated scheduling. Frequently discussed features include calendar sync, payment processing, and third-party integrations. It also supports confirmation and reminder messages, recurring appointments, customizable booking forms, and client database records for managing customer bookings and appointment history.

Answer based on 29 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Bookly offers a free version and Bookly PRO for $89 as a one-time flat fee with a lifetime license, future updates, and six months of support. Reviewers value the non-subscription model, but some report paying separately for multiple add-ons and renewed support, plus staging-domain licensing and booking reliability concerns.

Answer based on 13 reviews

Integrations

### Which third-party tools and platforms does Bookly integrate with?

Bookly integrates with eight third-party tools: Google Calendar and Microsoft Outlook for scheduling, Google Maps for location services, PayPal, Stripe, and Authorize.net for payments, WooCommerce for ecommerce, and Zapier for connecting additional apps and automating booking-related workflows.

Answer based on 26 reviews

Getting Started and Support

### What training and onboarding options does Bookly offer?

Bookly provides documentation and videos to help teams get started. Documentation gives written reference material for setup and feature guidance, while videos offer visual walkthroughs that users can follow at their own pace.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does Bookly offer, and how do users rate the experience?

Bookly offers email/help desk, an FAQ/forum, a knowledge base, and 24/7 live representative support. User experiences are mixed: some report responsive, persistent assistance that resolves technical issues, while others describe delayed or unanswered requests, limited help for complex problems, and support access tied to purchased packages.

Answer based on 16 reviews

Booking

### How well does Bookly handle online appointment booking?

Bookly handles online appointment booking well for small businesses that need website-based scheduling, payments, confirmations, and calendar connections in one place. Small business teams often value its flexible setup and rescheduling tools. However, complex resource rules, multiple add-ons, and occasional reliability or email-confirmation issues can require extra configuration and support.

Answer based on 29 reviews

## Features

AI summary

Based on 14,228 Appointment Scheduling reviews

Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities:

-   **Appointment Management** (**58%** of reviewers rated this feature as critical)
-   **Calendar Management** (**54%**)
-   **Online Booking** (**60%**)

Bookly supports all three of the features reviewers value most: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses organize bookings, keep schedules up to date, and let customers reserve time online, allowing teams to manage appointments more efficiently and deliver a smoother booking experience.

Appointment Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Online Booking

3.6 (16)

43.75% of 16 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Confirmations/Reminders

3.7 (15)

60.00% of 15 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Mobile Access

2.9 (14)

42.86% of 14 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Client Database

2.7 (7)

14.29% of 7 reviewers that rated this feature as important or highly important

Electronic storage of stakeholder contact information

Online Payments

3.1 (13)

38.46% of 13 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

Bookly 21 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Client Database: Electronic storage of stakeholder contact information
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- Mobile Access: Access software remotely via mobile devices
- Multi-Location: Manage and support multiple locations
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Payments: Accept and process online payment transactions
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- SMS Messaging: Send messages via SMS

---

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Features

3.9 (70)

3.9

Based on 70 reviews

## Pricing

Value for money

3.7 (64)

Free Version

[View pricing plan details](https://www.capterra.com/p/180137/Bookly/pricing/)

Bookly PRO

$89.00

Flat Rate,One Time

It includes:

-   50k Active Installs Proven Quality
-   6 Months Support Included
-   Customizations
-   Future Updates
-   Knowledge Base

Value for money

3.7 (64)

3.7

Based on 64 reviews

## Integrations

[

PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.7 (62)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (62)

3.7

Based on 62 reviews

## User reviews

Overall rating

4.0

Based on 70 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(40)

4(15)

3(4)

2(0)

1(11)

Mentioned topic

Recent reviews first, then most helpful

OW

Owner

Owner

Used the software for: Less than 1 year

### "Doesnt work smoothly at all. Nightmare"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 12, 2026

Complicated, rough and not coming back. I was so excited to get a better solution for my problem and i ended up having more issues and becoming unreliable business because my booking became unreliable.

Pros

The Idea of it working, sounded great. But it never worked correctly. It had bugs since day one, not doing it again.

Cons

Comlex to set rooms for use and rental, there help is slow, very slow, its always bugged customers couldnt book at all the free times, if the picked 1 hr they would only be shown on hour slots instead of all the free slots so the customer couldnt book 11:30-12:30 only 11-12. in 10 months i think i had 2 months were people didnt claim they couldnt book. Expensive, too many moving parts, needs a lot of polishing.

MT

Massage Therapist

Massage Therapist

Used the software for: 1-3 years

### "A Strong All-in-One Booking Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 9, 2026

Overall, my experience with Bookly has been very good. It’s a powerful and reliable booking system that works well for day-to-day business use. Once set up correctly, it runs smoothly, saves time, and makes managing bookings and payments much easier. The support team was helpful when needed, and the Business features add real value.

Pros

What I like most about Bookly is how powerful and flexible the system is once it’s set up properly. It handles online bookings, payments, calendar sync and client communication in one place, which saves a lot of time day to day. The Business add-ons add real value, especially features like locations, repeated bookings and improved checkout flow. I also really appreciated the support from the Bookly team, who were responsive and helpful in resolving issues and getting everything running smoothly again.

Cons

Some parts of the setup, especially during upgrades, could be clearer and more intuitive. Once everything is configured, it works well.

F-

Fondateur - Photographe

Fondateur - Photographe

Used the software for: I used a free trial

### "Evaluation Bookly"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 11, 2025

Je débute encore, et je ne suis pas encore suffisamment familiarisé avec Bookly pour pouvoir tirer pleinement parti de ses fonctionnalités. Le faible trafic sur mon site web ne me permet pas encore de le tester réellement.

Pros

Ce que j'apprécie le plus de Bookly, c'est la possibilité de mettre en avant ses disponibilités ainsi que l'opportunité de rentabiliser ces services.

Cons

L'inconvénient est dans le fait que toutes les fonctionnalités attrayantes ne sont disponibles qu'en obtenant le statut premium via un paiement.

FA

Fahrschule

Fahrschule

Used the software for: 1-3 years

### "Absolut empfehlenswert"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 26, 2025

Wie zuvor gesagt ist das addon ein muss für jeden der buchungen selbst vom kunden zu verfügung stellen will

Pros

Sämtliche buchungen verlaufen reibungslos und absolut unkopliziert. Das team selnst reagiert immer sehr schnell

Cons

Eigentlich gar nichts. Die ein oder andere app könnte ein oder zwei funktionen mehr haben. Aber die sind nicht unbedingt notwenidig

FD

Frontend Developer

Frontend Developer

Used the software for: Less than 1 year

### "A Rare Plugin"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

December 18, 2018

Overall, the experience has been decent. Our team implemented the plugin in a unique way and were able to get about 80% of the way there. Some questions remain that we tried to address with the customer support but couldn't get a response many times. Sometimes they were very responsive. So it was hit or miss. Another important thing to point out is that they do not have a way to use the plugin on a staging server unless your site uses the same domain. This isn't explicitly an issue but our sites are set up on WP Engine often times. When you spin off a staging server with WP Engine, you get a different domain so the plugin won't work anymore. We were forced to create local installation and run the stating server there when setting up or testing out new implementations of the Bookly plugin. They claim that this is something that simply can not be helped because of the rules of the Marketplace they sell on (Envato) but of the dozens of plugins I've used that I've purchased from Envato, Bookly has been the only one to have rules so strict, it was impossible to use the plugin even on a staging site.

Pros

The best part of Bookly is that if you're using it for putting together a site that books people for services, very much like the plugin is intended for, it works really well. The way the plugin allows you to change so much of the functionality through their WYSIWYG editors, the reports provided in calendar form and list form, the relative ease of connecting the plugin with payment processing... It really does almost always just work the way you need it to which is rare. One really nice feature is the ability to pretty seamlessly change the Booking Form from the backend. I'm no stranger to needing to change these things as needed through code but when you have the option to make the changes directly through the plugin, that's a bonus.

Cons

The way the pricing structure is set up. We purchased the plugin about 10 months ago and within a month, there were changes to the plugin. Features we'd purchased had been removed from the plugin into separate plugins. Due to a mistake on the end of the developers, our plugin's purchase code wasn't grandfathered in so we would make updates to the plugin and then lose functionality we'd implemented in the installation. This was eventually resolved but then again, couldn't it have been avoided in the first place? On one hand, it can be a benefit to purchase plugins for the functionality you want. A lot of developers do that and it makes sense. On the other hand, some of the plugins offer very limited and seemingly basic functionality that were once part of the plugin.

DM

Digital Marketing Manager

Digital Marketing Manager

Used the software for: 1-3 years

### "Good product backed by poor support model"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

July 9, 2021

Great product when it works but as mentioned above, plugin updates which break existing functionality should not be the customers cost to fix. I would rather an annual charge for using the plugin which includes support rather than this after purchase support at twice the price annually.

Pros

Ease of use, ease of setting up. Nice interface. Good workflow. Fit for purpose.

Cons

The worst part of this business model is having to pay for support to fix bugs in the software. Updates are regularly released which break the product but Envato expects you to pay over $100 AUD for them to fix their bugs. I don't mind paying for support regarding customisations or lack of user knowledge but to charge a support fee to fix the bugs they introduce in plugin updates just stinks. We wont be buying this product again or recommending it to our clients.

HO

Head of IT and Online Marketing

Head of IT and Online Marketing

Used the software for: Less than 1 year

### "Best option for online booking service on WP"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 16, 2020

We've installed it on a subdomain. Required to install WP first. Ease to set up for a WP user. May be complicated for those unfamiliar with Wordpress.

Pros

If you run Wordpress website - this plugin is the best option. Bookly offers one time purchace for the pro version which is rare these days (everyone uses subscription plans).

Cons

There is no option to book several time slots a a time. You have to push book more button each time, which is not that user friendly.

Saha R.

Web designer

Used the software for: 3-5 years

### "Bookly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 6, 2022

Bookly Pro helps my business to professionally communicate our services and keep in touch with our clients, every time, every day.

Pros

An online booking option is part of our web design proposal. This works best for most contracts because 60% of our clients find it extremely useful to include an on-site appointment booking option for their customers. The bookly online appointment plugin is the only plugin we use, trust, and can recommend so far.It's unique in design, and functionality and meets all our requirements. From the form design layouts to HTML & CSS light-weightiness, the bookly plugin for WordPress is good. The features are quite simple to understand (it's pretty much like a survey builder) with nice fonts and beautiful textures.Appointment scheduling or re-scheduling is pretty straightforward and very effective when setup is done properly.Bookly PRO helps to minimize client loss in many ways, for example, the SMS notification feature directly sends an SMS reminder about the appointment I'd scheduled with a customer. This keeps me in line with important events.The tool is affordable (With a low fee lift-time payment).

Cons

There is nothing to criticize with Bookly Pro, It's over two years now that I've been using it for both personal and client projects and It works well.

HC

Head Coach and Owner

Head Coach and Owner

Used the software for: Less than 1 year

### "Avoid Bookly Unless You're Highly Technical"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

May 25, 2021

Exceptionally poor. After several weeks of use, we realized that Bookly was not going to work. After purchasing the Pro version and several add-ons (all of which cost $39 or $49, Envato, the parent company, refused to refund my purchase. I disputed the decision, and after many weeks of arguing back and forth, Envato agreed to repay the original Pro purchase but refused to refund the add-ons. They gave me a credit. They were simply difficult to work with, obstinate, and have terrible management service. How is it that we can use a product for three weeks, realize it doesn't work, then refuse a refund when the project DOESN't WORK! The management hid behind a very restrictive return policy that can be interpreted in many ways on their end. The bottom line is that Bookly and Envato may have a product that works for many people. However, it did not work for me, and I simply want my money refunded.

Pros

The only thing that was helpful with Bookly was one customer service person who tried valiantly to help me make the plugin work.

Cons

I purchased Bookly to schedule clients for my coaching and personal training business. I purchased it because of the reviews. I get along pretty well with WordPress and using plugins, but I am not a coder or developer. Despite help from the tech person, we could not make Bookly work with WordPress. It was complicated, the directions left out giant chunks of information, making assumptions about my understanding.

David A.

Graduate Architect

Used the software for: Less than 1 year

### "The reading app that pushes you to read harder"

5.0

July 5, 2021

The Bookly app has helped me to solved my issue of not being consistent in reading, since I started using the application, I have been reading at least one book in two weeks and that is a big improvement from where I used to be.

Pros

After setting your daily , weekly and/or monthly goals as the case may be, the timer countdown helps you to stick to reading alone. Another beautiful feature about the application is the choice of sounds to be played while you read - the sounds ranges from a running stream to a rainy day, it is so soothing.

Cons

A gentle reminder by the application when my phone is idle can really help me in achieving my goals as the app is really lifeless if the user doesn't open it.

[View all Reviews](https://www.capterra.com/p/180137/Bookly/reviews/)

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