--- title: "LimeTray Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LimeTray Software - reviews, pricing plans, popular comparisons to other Food Service Management products and more." source_url: "https://www.capterra.com/p/180145/Online-Ordering-for-Restaurants-Ace/" page_type: "product" language: "en" --- # LimeTray Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) LimeTray ## What is LimeTray? Let your customers order directly from your website: With your own branded online ordering platform, your customers can place orders directly on your website instead of third-party aggregators and you don't have to pay any commission on every order. Ace also supports seamless integrations with your CRM systems & Loyalty Management to allow better management of your data and customers. ## What is LimeTray used for? [Food Delivery](https://www.capterra.com/food-delivery-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/)[Food Service Management](https://www.capterra.com/food-service-management-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $35 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LimeTray?[Manage this product listing](https://www.g2.com/products/triocommerce/claim_requests/new?auto=true) ## LimeTray Overview Updated September 2026 AI summary LimeTray offers food service businesses an integrated platform covering inventory management, menu planning, point of sale, and purchasing, with added features like real-time updates, order management, and customizable branding. Deployed via cloud and multiple devices, it helps small to enterprise organizations coordinate ordering, payments, and daily operations across locations in the food delivery and service space. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LimeTray 4.1 (9) VS. [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price $35 Per Feature, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (9) Ease Of Use 4.2 (551) Value For Money 4.0 (9) Value For Money 3.8 (466) Customer Service 4.1 (9) Customer Service 3.7 (518) ## LimeTray alternatives [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars Highest Rated [Gofrugal](https://www.capterra.com/p/71693/GoFrugal-POS-Software/) [4.4 (199)](https://www.capterra.com/p/71693/GoFrugal-POS-Software/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/71693/GoFrugal-POS-Software/) [Simphony POS](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/) [4.2 (26)](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202814/Oracle-MICROS-Simphony/) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/) [3.8 (414)](https://www.capterra.com/p/140677/TouchBistro/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 72% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140677/TouchBistro/) ## FAQs about LimeTray Overview ### What company size and specific industries is LimeTray built for? LimeTray is designed for restaurants, bars, pubs, dine-ins, cloud kitchens, QSRs, and other food and beverage businesses of any size. It fits companies operating in hospitality and food service, including venues that need support for ordering, menu management, and customer-facing operations. Features and Usability ### What are the key features of LimeTray? LimeTray offers online ordering, order management, order processing, and order tracking for restaurant operations. It also includes point of sale (POS), payment processing, credit card processing, and online payments, plus inventory management, kitchen/menu management, reporting/analytics, delivery tracking, dispatch management, and real-time notifications. Getting Started and Support ### What training and onboarding options does LimeTray offer? LimeTray provides in person training, live online sessions, and documentation. In person training supports direct guidance, live online sessions allow remote instruction, and documentation offers written reference material for self-paced review and setup support. Getting Started and Support ### What customer support options does LimeTray offer? LimeTray provides Email/Help Desk, Phone Support, and 24/7 Live Rep. Support coverage is listed in the catalog, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 220 Food Service Management reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating food service management software: - **Recipe Management** (**62%** of reviewers rated this feature as critical) - **Purchase Order Management** (**59%**) - **Sales Reports** (**57%**) LimeTray provides food service businesses with a different set of operational capabilities within its platform. Its included tools can support day-to-day restaurant and food service workflows, helping businesses manage core activities in one system and giving teams a more organized way to handle routine operations across locations. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Credit Card Processing Accept and process credit card transactions Customizable Branding Add customized logos and colors to align with company branding Delivery Tracking Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Discount Management Track products that are for sale at a reduced price or part of coupon promotions LimeTray 31 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Credit Card Processing: Accept and process credit card transactions - Customizable Branding: Add customized logos and colors to align with company branding - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dispatch Management: Manage sending personnel and resources to a site as needed - Food Delivery Dispatching: Dispatch food deliveries - For Restaurants: Serves restaurants - Inventory Management: Track and manage inventory levels to maintain proper supply - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Live Tracking: Allow customers to track their order and keep them updated when the status changes. - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Menu Planning: List of food items to serve in any type of meal including main dishes, side dishes, and desserts. - Online Ordering: Tracks and processes online orders - Online Payments: Accept and process online payment transactions - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Returns Management: Track and facilitate returns of products sold - SMS Messaging: Send messages via SMS - Special Order Management: Manage special order requested by a customer - Status Tracking: Track the status over time for a request, process, asset, or transaction --- Get Advice We can help you find the software with the features you need. Features 4.0 (9) 4.0 Based on 9 reviews ## Pricing Value for money 4.0 (9) Basic $35.00 Per Feature,Per Month Value for money 4.0 (9) 4.0 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (9) 4.1 Based on 9 reviews ## User reviews Overall rating 4.1 Based on 9 reviews Filter by rating 5(5) 4(2) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent AN Anonymous User President Information Technology and Services ### "Limetray unable to deliver on project, after payment was issued" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 October 26, 2020 Pros What I liked about the product was the integration of the loyalty module and the CRM. It would have provided us with the opportunity to provide additional services to our clients. Cons As the Administrator of the software, you are not able to add/edit your own address/location. In addition, there was a request to install software locally on the computer of the person using the software. As a SaaS, web base product, that should not be the case. That goes against the concept of using the software on any device at any time. Reasons for choosing LimeTray I liked the integration of the loyalty and CRM features within the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Head - Delivery and Strategic Alliances Restaurants ### "Limited capabilities, good for single unit / small chains - challenging for multi unit chains" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 February 28, 2020 1 - Quick go - live 2 - Okay support mechanism and account handling Pros The initial support and account management, the contract signing to go-live process was smooth and fast. Cons Support and customization - lack of business understanding. Trial and error pedagogy - which may lead to challenges in operational hours. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Alonso A. Manager Restaurants ### "Really great online ordering software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 18, 2019 Pros Easy to use, easy to customize, with accurate reports for business control Cons So far we dont have any complains about the tool Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 26, 2019 Thank you for your feedback! EK Eshan K. Director Food & Beverages ### "Best Online Ordering Solution to create your own identity online" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2018 I am able to provide a channel to my customers where I have complete control with regards to changing menu, running offers, changing the look n feel. Best part is that I am not bound to pay any commissions on any order that I get from my website. Pros The overall experience of the customer is seamless. We have never got an escalation from any customer regarding the usability of the ordering site. Cons There is nothing that I not like. It covers almost all features and the version keeps getting updated. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 27, 2018 Thank you for your feedback! AN Anonymous User Director Hospitality ### "The Bombaykery " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2018 Pros The simplicity of Deisgn and ease of using the site Cons The lag sometimes from the servers end - which can be quite irritating Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 24, 2018 Thank you for your feedback! DA Divya A. Marketing & Operations Head Food & Beverages ### "Good to go with Limetray " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 16, 2018 Pros This Software has helped with our modifications. It's easy to learn for Staff and Back end team. Quick service/response on issues at stores. The Modified Features makes it easier for our use, Calculations and Understand the business generated. Cons None of the software's are perfect. Drawbacks and issues will always be there. The Customer Support sometimes takes quite a long to solve a ticket issued, a bit slow back end. Some errors come up but they are solved timely. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 28, 2018 Thank you for your feedback! DL Deepika L. Training Head Food & Beverages ### "Training Head - Deepika" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 November 16, 2018 Pros The detailed reports that it generates help us to study the business Cons It is slow. And sometimes doesnt give the segregation properly Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 27, 2018 Thank you for your feedback! CS Chirag S. Restaurant supervisor Food & Beverages ### "The best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2018 Pros User-friendly very easy backend services and configuration Cons Slow but can be fixed overall it's good Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 20, 2018 Thank you for your feedback! AE ahmed E. Marketing Manager Food & Beverages ### "Doner Deli" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 25, 2018 Pros It's very easy to use and simple. The integration and automation of SMS​, online ordering and feedback helps speed daily tasks Cons that it couldn't be customized because its a template Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 30, 2018 Thanks for your feedback! [View all Reviews](https://www.capterra.com/p/180145/Online-Ordering-for-Restaurants-Ace/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.