# LimeTray Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about LimeTray Software - reviews, pricing plans, popular comparisons to other Food Service Management products and more.

Source: https://www.capterra.com/p/180145/Online-Ordering-for-Restaurants-Ace

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# 

 LimeTray Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

LimeTray

## What is LimeTray?

Let your customers order directly from your website: With your own branded online ordering platform, your customers can place orders directly on your website instead of third-party aggregators and you don't have to pay any commission on every order. Ace also supports seamless integrations with your CRM systems & Loyalty Management to allow better management of your data and customers.

## What is LimeTray used for?

[Food Delivery](https://www.capterra.com/food-delivery-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/)[Food Service Management](https://www.capterra.com/food-service-management-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$35

Per Feature, Per Month

Free trial  
not available

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Do you work for LimeTray?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://limetray.com/&name=LimeTray)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### LimeTray

4.1 (9)

VS.

[4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting Price

$35

Per Feature, Per Month

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (9)

Ease Of Use

4.2 (546)

Value For Money

4.0 (9)

Value For Money

3.8 (461)

Customer Service

4.1 (9)

Customer Service

3.7 (513)

## LimeTray alternatives

[3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

[3.8 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/)

Starting price

$69.00

Per User, Per Month

[4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[Gofrugal](https://www.capterra.com/p/71693/GoFrugal-POS-Software/)

[4.4 (198)](https://www.capterra.com/p/71693/GoFrugal-POS-Software/reviews/)

Starting price

$7.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/71693/GoFrugal-POS-Software/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Credit Card Processing

Accept and process credit card transactions

Customizable Branding

Add customized logos and colors to align with company branding

Delivery Tracking

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Discount Management

Track products that are for sale at a reduced price or part of coupon promotions

LimeTray 31 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Accept and process credit card transactions

Add customized logos and colors to align with company branding

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Track products that are for sale at a reduced price or part of coupon promotions

Manage sending personnel and resources to a site as needed

Dispatch food deliveries

Serves restaurants

Track and manage inventory levels to maintain proper supply

Allows users to view inventory and build a menu that's appropriate

Allow customers to track their order and keep them updated when the status changes.

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

List of food items to serve in any type of meal including main dishes, side dishes, and desserts.

Tracks and processes online orders

Accept and process online payment transactions

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

View and track pertinent metrics to find patterns and gain insights from data

Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants

Track and facilitate returns of products sold

Send messages via SMS

Manage special order requested by a customer

Track the status over time for a request, process, asset, or transaction

Get Advice

We can help you find the software with the features you need.

Features

4.0 (9)

4.0

Based on 9 reviews

## Pricing

Value for money

4.0 (9)

Basic

$35.00

Per Feature,Per Month

Value for money

4.0 (9)

4.0

Based on 9 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.1 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (9)

4.1

Based on 9 reviews

## User reviews

Overall rating

4.1

Based on 9 reviews

Filter by rating

5(5)

4(2)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AU

Anonymous User

President

Information Technology and Services

### "Limetray unable to deliver on project, after payment was issued"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

October 26, 2020

Pros

What I liked about the product was the integration of the loyalty module and the CRM. It would have provided us with the opportunity to provide additional services to our clients.

Cons

As the Administrator of the software, you are not able to add/edit your own address/location. In addition, there was a request to install software locally on the computer of the person using the software. As a SaaS, web base product, that should not be the case. That goes against the concept of using the software on any device at any time.

Reasons for choosing LimeTray

I liked the integration of the loyalty and CRM features within the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Head - Delivery and Strategic Alliances

Restaurants

### "Limited capabilities, good for single unit / small chains - challenging for multi unit chains"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

February 28, 2020

1 - Quick go - live 2 - Okay support mechanism and account handling

Pros

The initial support and account management, the contract signing to go-live process was smooth and fast.

Cons

Support and customization - lack of business understanding. Trial and error pedagogy - which may lead to challenges in operational hours.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Alonso A.

Manager

Restaurants

### "Really great online ordering software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2019

Pros

Easy to use, easy to customize, with accurate reports for business control

Cons

So far we dont have any complains about the tool

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 26, 2019

Thank you for your feedback!

EK

Eshan K.

Director

Food & Beverages

### "Best Online Ordering Solution to create your own identity online"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 12, 2018

I am able to provide a channel to my customers where I have complete control with regards to changing menu, running offers, changing the look n feel. Best part is that I am not bound to pay any commissions on any order that I get from my website.

Pros

The overall experience of the customer is seamless. We have never got an escalation from any customer regarding the usability of the ordering site.

Cons

There is nothing that I not like. It covers almost all features and the version keeps getting updated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 27, 2018

Thank you for your feedback!

AU

Anonymous User

Director

Hospitality

### "The Bombaykery "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2018

Pros

The simplicity of Deisgn and ease of using the site

Cons

The lag sometimes from the servers end - which can be quite irritating

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 24, 2018

Thank you for your feedback!

DA

Divya A.

Marketing & Operations Head

Food & Beverages

### "Good to go with Limetray "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 16, 2018

Pros

This Software has helped with our modifications. It's easy to learn for Staff and Back end team. Quick service/response on issues at stores. The Modified Features makes it easier for our use, Calculations and Understand the business generated.

Cons

None of the software's are perfect. Drawbacks and issues will always be there. The Customer Support sometimes takes quite a long to solve a ticket issued, a bit slow back end. Some errors come up but they are solved timely.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 28, 2018

Thank you for your feedback!

DL

Deepika L.

Training Head

Food & Beverages

### "Training Head - Deepika"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

November 16, 2018

Pros

The detailed reports that it generates help us to study the business

Cons

It is slow. And sometimes doesnt give the segregation properly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 27, 2018

Thank you for your feedback!

CS

Chirag S.

Restaurant supervisor

Food & Beverages

### "The best"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 14, 2018

Pros

User-friendly very easy backend services and configuration

Cons

Slow but can be fixed overall it's good

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 20, 2018

Thank you for your feedback!

AE

ahmed e.

Marketing Manager

Food & Beverages

### "Doner Deli"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 25, 2018

Pros

It's very easy to use and simple. The integration and automation of SMS​, online ordering and feedback helps speed daily tasks

Cons

that it couldn't be customized because its a template

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 30, 2018

Thanks for your feedback!

[View all Reviews](https://www.capterra.com/p/180145/Online-Ordering-for-Restaurants-Ace/reviews/)

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