--- title: "Connected Health Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Connected Health Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more." source_url: "https://www.capterra.com/p/180156/Connected-Health/" page_type: "product" language: "en" --- # Connected Health Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Connected Health ## What is Connected Health? Connected Health is a fully reimbursable solution ($177 per month) for healthcare providers combining remote patient monitoring with patient surveys, smart notifications and telemedicine. Medical-grade remote vital sign monitoring of a patient's blood pressure, pulse rate, spO2, temperature. Alerts clinicians to changes in a patient's condition and provides high quality continuum of care. Ideal for for hospital-to-home monitoring of acute care patients, COVID-19 or chronic illness (COPD). ## What is Connected Health used for? [Telemedicine](https://www.capterra.com/telemedicine-software/)[Remote Patient Monitoring](https://www.capterra.com/remote-patient-monitoring-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $58 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Connected Health?[Manage this product listing](https://www.g2.com/products/clouddx-clinic-vitals/claim_requests/new?auto=true) ## Connected Health Overview Updated September 2026 AI summary Connected Health supports organizations of all sizes seeking telemedicine and remote patient monitoring solutions. It offers appointment scheduling, HIPAA-compliant video conferencing, online forms, remote treatment planning, and a virtual waiting room, with optional features like file sharing and surveys. The platform is accessible on web and mobile devices, making it adaptable for diverse healthcare workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Connected Health 5.0 (2) VS. [4.4 (673)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting Price $58 Per Month Starting Price $160 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.2 (91) Value For Money 5.0 (1) Value For Money 4.3 (76) Customer Service 4.0 (2) Customer Service 4.5 (75) ## Connected Health alternatives [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Teladoc Health](https://www.capterra.com/p/190055/Teladoc/) [2.5 (91)](https://www.capterra.com/p/190055/Teladoc/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 37% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190055/Teladoc/) [aTouchAway](https://www.capterra.com/p/173202/aTouchAway/) [0.0](https://www.capterra.com/p/173202/aTouchAway/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/173202/aTouchAway/) [inClinic](https://www.capterra.com/p/253721/inClinic/) [0.0](https://www.capterra.com/p/253721/inClinic/#reviews) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/253721/inClinic/) ## FAQs about Connected Health Overview ### What company size and specific industries is Connected Health built for? Connected Health is designed for healthcare providers in the United States and Canada that offer virtual care and remote patient monitoring. It fits organizations across different sizes within the healthcare sector, including providers focused on improving patient outcomes through digital care delivery and ongoing patient oversight. Features and Usability ### What are the key features of Connected Health? Connected Health offers a dashboard, patient engagement, and virtual visits as core features. It also includes appointment management and scheduling, calendar management, patient communications through chat and messaging, video conferencing, a virtual waiting room, remote monitoring, care plan management, HIPAA compliance, and third-party integrations. Getting Started and Support ### What training and onboarding options does Connected Health offer? Connected Health provides webinars and documentation to help teams get started. Webinars support live, guided training sessions, while documentation offers written reference material for self-paced learning and step-by-step review of product features and setup details. Getting Started and Support ### What customer support options does Connected Health offer? Connected Health provides Email/Help Desk, Phone Support, and Chat. Support quality cannot be summarized from reviewer feedback here, so users should rely on the listed channels for assistance and evaluate response speed and helpfulness through direct contact. ## Features AI summary Based on 1,618 Telemedicine reviews Capterra data shows that buyers of telemedicine software rank the following features as their top priorities: - **Two-Way Audio & Video** (**68%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**78%**) - **Charting** (**64%**) Connected Health includes **HIPAA Compliant**, which is a core requirement for protecting patient information and supporting secure virtual care. However, it does not include **Two-Way Audio & Video** or **Charting**. Instead, it offers other features that reviewers also rate as important, including **Video Conferencing** (**57%**), **Appointment Management** (**54%**), and **Appointment Scheduling** (**51%**). These features help providers coordinate visits, manage calendars, and conduct remote consultations more efficiently, giving teams a practical way to organize telehealth workflows and patient interactions. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar Calendar Management Track and manage schedules and meetings via an integrated calendar Connected Health 33 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Provider Practice: For practices with multiple providers - One-to-One Messaging: Send personal messages to clients or attendees - Online Forms: Create new forms and/or use ready-made online form templates - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Predictive Analytics: Predict future data based on historical data sets - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Records Management: Ability to record, store, update, and retrieve information - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Scheduling: Plan availability and assign specific time slots for tasks and resources - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Conferencing: Connect with meeting participants remotely over video - Virtual Visits: Allows medical providers to monitor and visit their patients virtually. - Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed --- Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 5.0 (1) Basic $58.00 Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (2) 4.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Owner Health, Wellness and Fitness ### "Cloud DX -huge assest" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2019 Using this software adds to the overall experience for my patients. Pros The visual report makes it real for the patient. Cons I need to sign on using a US accout though I am from Canada Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 15, 2019 So glad to hear that you and your patients are making the most of our products and services. If you contact our customer service, we can address the US/CA account issue. Rachel N. CEO Venture Capital & Private Equity ### "Good product to try. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 January 28, 2019 Pros Links to the cloud and provides realtime monitoring. Cons Lots of competition out there. Will need to keep releasing new features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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