--- title: "We Love Customers Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about We Love Customers Software - reviews, pricing plans, popular comparisons to other Referral products and more." source_url: "https://www.capterra.com/p/180202/We-Love-Customers/" page_type: "product" language: "en" --- # We Love Customers Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) We Love Customers ## What is We Love Customers? We Love Customers is a platform that turns your customers' friends into customers with an automated system of welcome offers and rewards for sponsors. Our solution allows companies to identify their advocates (NPS), to analyze their experience (satisfaction survey) and to motivate recommendations (refer-a-friend programs) ## What is We Love Customers used for? [Referral](https://www.capterra.com/referral-software/)[Customer Advocacy](https://www.capterra.com/customer-advocacy-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €90 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for We Love Customers?[Manage this product listing](https://www.g2.com/products/we-love-customers/claim_requests/new?auto=true) ## We Love Customers Overview Updated August 2026 AI summary We Love Customers is a cloud-based solution for businesses of all sizes seeking to manage referral and customer advocacy programs. It enables campaign creation, referral tracking, rewards management, and detailed reporting, with optional features like loyalty programs, discount management, and gamification. API access and employee referral tools offer flexibility, supporting organizations aiming to grow through customer-driven engagement. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### We Love Customers 5.0 (1) VS. [4.6 (101)](https://www.capterra.com/p/139089/Referral-Rock-Software/reviews/) Starting Price €90 Per Feature, Per Month Starting Price $250 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.4 (137) Value For Money 0.0 (0) Value For Money 4.6 (129) Customer Service 0.0 (0) Customer Service 4.8 (130) ## We Love Customers alternatives [4.7 (703)](https://www.capterra.com/p/147442/Post-Affiliate-Pro/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [4.9 (236)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/) [4.6 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/150927/Viral-Loops/) ## FAQs about We Love Customers Overview ### What company size and specific industries is We Love Customers built for? We Love Customers is designed for physical retailers, e-commerce sites, and businesses operating multiple locations. It fits companies that sell directly to customers across in-store and online channels, especially retail-focused organizations that need to manage customer relationships across single or multi-location setups. Features and Usability ### What are the key features of We Love Customers? We Love Customers includes customer engagement and loyalty program features, plus campaign management and communication management for running outreach. It also offers contact management, referral tracking, rewards management, discount management, gift card management, reporting and analytics, API access, and social engagement tools. Integrations ### Which third-party tools and platforms does We Love Customers integrate with? We Love Customers integrates with Adobe Commerce, Ecwid, PrestaShop, Shopify, Stripe, WiziShop, WooCommerce, WordPress, and Zapier. The catalog covers eCommerce platforms, payments, and website tools, giving the product a mix of native connections and broader app access through Zapier. Getting Started and Support ### What training and onboarding options does We Love Customers offer? We Love Customers provides in person training, live online sessions, and documentation. In person training supports direct guidance, live online sessions allow remote instruction, and documentation gives teams written reference material for self-paced learning and feature review. Getting Started and Support ### What customer support options does We Love Customers offer? We Love Customers provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. No reviewer feedback about support is available in the catalog data, so user experience details such as response time, helpfulness, or common frustrations cannot be described here. ## Features AI summary Based on 1,040 Referral reviews Capterra data shows that buyers of referral software rank the following features as their top priorities: - **Incentive Management** (**46%** of reviewers rated this feature as critical) - **Conversion Tracking** (**53%**) - **Referral Tracking** (**55%**) We Love Customers supports **Referral Tracking**, which helps businesses monitor referral activity and see which advocates are driving results. However, it does not include **Incentive Management** or **Conversion Tracking**. Instead, it offers **Loyalty Program** (**50%**), a related feature that can help businesses encourage repeat participation and keep customers involved over time, providing teams with more ways to build retention and grow customer-driven revenue. API Application programming interface that allows for integration with other systems/databases Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Community Management Enable students, customers or employees to engage with each other in a particular space online or offline Contact Management Manage, organize, and store contact information Customer Engagement Initiate interactions with customers by proactively starting conversations or providing informational content We Love Customers 17 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Community Management: Enable students, customers or employees to engage with each other in a particular space online or offline - Contact Management: Manage, organize, and store contact information - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Employee Referral Management: Manage and track employee referrals for open job positions - Gamification: Games or game-like elements to track progress and reward accomplishments - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Referral Tracking: Log and store the source of contacts/leads - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Rewards Program: Point or incentive based programs loyalty programs designed to increase customer engagement - Social Engagement: Process of communicating with an online community and measuring the effectiveness of activity --- Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Basic €90.00 Per Feature,Per Month ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ Ecwid](https://www.capterra.com/p/143648/Ecwid/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CN Chris N. Graphic Designer Design ### "What attracted me to love customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 19, 2022 I really like this app Pros The app is nice and anyone who can read and write can use it Cons Nothing for now maybe in the future it is good Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.