# Growave Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Growave Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more. Source: https://www.capterra.com/p/180203/SocialShopWave --- # Growave Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Growave ## What is Growave? Growave - an all-in-one Shopify marketing app with powerful tools for reviews, wishlists, loyalty programs, gift cards, referrals, rewards, and UGC. Growave replaces several apps with 1 solid app for 1 low fee. It lets you boost on-site conversion and grow your brand. Improved admin UX & UI and compatibility with Online Store 2.0 make it easy to set up. Multi-language for cross-border selling and 24/7 live support. Power your store with essential tools to boost repeat sales, CLV & retention. ## What is Growave used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/) Top alternative Featured Overall rating Based on 31 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $9 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Growave?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://growave.io/&name=Growave) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Growave 4.9 (31) VS. [4.8 (501)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price $9 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (31) Ease Of Use 4.9 (501) Value For Money 4.9 (30) Value For Money 4.8 (444) Customer Service 5.0 (31) Customer Service 4.7 (433) ## Growave alternatives [4.5 (1,134)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (825)](https://www.capterra.com/p/136189/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.3 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/180203/SocialShopWave/alternatives/) ## FAQs about Growave Overview ### Which roles and teams benefit most from Growave? Growave is most used by ecommerce owners, founders, and C-suite leaders who want to increase customer retention, loyalty, and repeat purchases without adding complex tools. Marketing teams use it to run reviews, wishlists, and rewards programs, while operations and technical roles support implementation, storefront integration, and ongoing optimization. Answer based on 31 reviews Overview ### What company size and industries is Growave built for? Growave is built for Shopify merchants, especially small businesses, which make up 100% of reviewers, with the strongest presence in Retail at 29%, followed by Apparel & Fashion at 19% and Consumer Goods at 16%. It is commonly used for customer engagement, which accounts for 100% of reported use cases. Answer based on 31 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Growave? Growave includes customer engagement tools such as gamification, surveys and feedback, live chat, and alerts and notifications. It also offers CRM functions, customer segmentation, customer history, campaign management, and content management, plus reporting and analytics features like real-time reporting, visual analytics, activity tracking, and customizable reports. Integrations ### Which third-party tools and platforms does Growave integrate with? Growave integrates with 10 third-party tools and platforms, including Klaviyo, Recharge, Omnisend, Postscript, Shopify, Shopify POS, Shopify Plus, GemPages, PageFly, and Searchanise. These connections cover email, subscriptions, storefront builders, search, and the Shopify ecosystem. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does Growave offer? Growave provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars allow guided instruction, documentation offers written reference material, and videos support self-paced learning and feature walkthroughs. Getting Started and Support ### What customer support options does Growave offer, and how do users rate the experience? Growave offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as fast, courteous, and highly responsive, with off-hours chat access and quick help on customization requests. Several note helpful guidance during setup and ongoing adjustments, often handled within a day. Answer based on 10 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Content Management 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Customer Experience Management 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Real-Time Reporting 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Active reporting of data and metrics Reporting/Analytics 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Surveys & Feedback 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Communication Management 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Growave 38 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Identify customers at risk of migration and activate strategies to retain them Manage and track all internal and external communication conducted via calls, email, text, or chat The ability to create unique content Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Access previous interactions or concerns to maintain customer relationships Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Manage, store and organize emails within the system or via third-party apps Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Games or game-like elements to track progress and reward accomplishments Ability to chat online in real time Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics View and track pertinent metrics to find patterns and gain insights from data Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data An extended application or connector that enables users to perform additional services with their current set of tools Get Advice We can help you find the software with the features you need. Features 4.9 (31) 4.9 Based on 31 reviews ## Pricing Value for money 4.9 (30) Free Trial Basic $9.00 Flat Rate,Per Month Value for money 4.9 (30) 4.9 Based on 30 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Omnisend](https://www.capterra.com/p/153508/Omnisend/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[ Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[ Searchanise](https://www.capterra.com/p/300371/Searchanise/)[ Recharge](https://www.capterra.com/p/206617/ReCharge-Payments/)[ Postscript](https://www.capterra.com/p/199013/Postscript/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (31) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (31) 5.0 Based on 31 reviews ## User reviews Overall rating 4.9 Based on 31 reviews Filter by rating 5(30) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Andy F. owner Apparel & Fashion ### "Great Value For Money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 27, 2026 We made the switch from Stamped primarily due to pricing differences. We're glad we did. Growave has a rich feature set, great customer support, and is easy to use. Pros Great customer support, very good pricing compared to alternatives, and a fairly rich feature set. Combining reviews, loyalty and wishlist in one app is helpful. Cons It does lack certain features that other platforms have (native full integration with Google for example) but makes up for it in other areas and with significantly more reasonable pricing. Switched from [Stamped.io](https://www.capterra.com/p/215605/Stamped-io/) price was the primary factor for us in switching Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Issi L. Fullstack Engineer Retail ### "Great app, Fantastic team! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2026 Pros The features are so easy to implement, and our customers already love them after two months of implementation. Any issue, the support team is outstanding and I know I can email on a sunday night, and recieve a response in a matter of hours. You are stars!! Thank you for everything :) Cons I haven't had too many issues with Growave, other than usual teething issues and learning the ropes! Best money we have invested as a company in our digital presence Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ER Elanda R. Operations Manager Consumer Goods ### "Best Loyalty App on the Market!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2024 From start to finish, they are amazing. The interface is easy to use, customisable to match your brand and support is second to none! I've spoken to many support agents, \[sensitive content hidden\] to name a few and they have all been friendly, professional and most helpful! Pros Their customer support is outstanding! From the onboarding to post-launch support, they have been ready to assist at a moments notice with any enquiries. Cons No cons that I can think of at the moment Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Jerome G. CEO-CTO Marketing and Advertising ### "Great extension, great support, great people !!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2024 Pros Great extension, great support, great people !!! Cons I liked everything - nothing to declare Mr Officer ! ;) Alternatives considered [Judge.me](https://www.capterra.com/p/215990/Judge-me/) Reasons for choosing Growave Easy to use and UX/UI have been the point ! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Seymour B. IT management Luxury Goods & Jewelry ### "the best of the best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2024 Every time I ask them something I'm afraid it will be the last time I will talk to them. If only all the apps on Shopify could have this level of professionalism and humanity. Pros I just love them, from the services to the customer service Cons No app is perfect, but they are the closest it can be for now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BW Bethany W. Founder Cosmetics ### "Great all in one customer engagement app for ecommerce stores" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2024 Excellent experience, any time I need help with something I get assisted immediately. It has reviews, wishlists and loyalty rewards all in one which is exactly what I needed. Pros Amazing support - they will respond to any request within an hour and often have it fixed just as quickly, they are friendly and helpful every time. Cons It's a little expensive (the price has doubled since I started using it) but considering the support they offer and the improvements they make overall it's worth it Alternatives considered [Smile.io](https://www.capterra.com/p/169446/Smile-io/) Reasons for choosing Growave Price and reviews - for the three major components they provide it works out cheaper than the others, and the reviews on shopify convinced me they would be a good option (and they were!). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Mason P. Founder CEO Retail ### "Growave is Great!! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2024 Great! The overall product is really great with lots of cool bells & whistles. Lots of options. Pros The great customer service! Thank you all for all you have done to help me! Cons In the beginning I have had to reach out to customer service a lot. They did not mind though at all. Switched from [Smile.io](https://www.capterra.com/p/169446/Smile-io/) Customer service issues with old provider. It just could not handle what I wanted it to do & that seemed to annoy them? They were nice & I left on good terms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Sydney K. Senior Marketing Manager Design ### "Best experience ever!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2023 It's been great. I love working with this team! Pros Growave is amazing - our rep, \[sensitive content hidden\], is so responsive, and if it's off-hours, their chat feature is always available to connect with a customer service representative. The platform is easy to understand we were able to save so much money switching to Growave for loyalty, wishlist, and reviews. Cons Nothing -- they are amazing. I love working with their team. Switched from [Wishlist Rewards](https://www.capterra.com/p/163800/Wishlist-Rewards/) [Yotpo](https://www.capterra.com/p/144389/Yotpo/) Cheaper and better reviews! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RL Robert L. Owner Health, Wellness and Fitness ### "Growave is the best option for our online store" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2022 Pros With my sites design, we wanted to go with the cleanest possible mobile look. Anything with a pop up widget was out of the question. This left me with Loyalty Lion, or Growave for options in terms of a loyalty points app that can be embedded in its own dedicated page or menu. The app runs completely off site, and doesn't install any code. I had many design changes that needed to be done, including the color change of almost every bit of text and background in the program. I could have done this myself, if it had been on the Shopify side. However I was able to reached out to the team and they promptly made all of the required changes, pretty much the same day. They absolutely didn't have to do any of that, based on the low price the app. For a fraction of the price of the other major loyalty point apps, you get an awesome, rewards, reviews, wishlist, and social login app, all baked into one, for a very low monthly fee (based on order volume). For the price, the quality of the app and the team backing it are unbeatable. Highly recommended, and I will be a customer for life as our store grows. Thanks so much Growave! Cons None that I can find, Growave has solved our problems and then some! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Joseph (JJ) R. Co-Founder Consumer Goods ### "Growave is keeping SWIFF fresh" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2022 Pros The combination of 5 different apps into 1 is pretty incredible. SWIFF only uses 4 of these (rewards, referrals, instagram, and reviews), but we have found value in all 4. This let us integrate a few aspects of our business into 1, especially as referrals and word-of-mouth are valuable for our product. So being able to reward people for these things incentivizes everyone. Cons Some integration with shopify 2.0 needs customization, but the growave team is very quick to implement this (generally 12 h to 48 h) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/180203/SocialShopWave/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Viber vs Growave](https://www.capterra.com/compare/180203-180348/SocialShopWave-vs-Viber)