Growave

Pros: There is a lot of use case from this software.

It adds much better review feature to Shopify, but not only that, adds questions, points, instagram and more. Providing automated coupons based on reviews has been a great feature for me to increase the numbers of reviews.

The CS has been very active to solve any problems I had, and have been greatly helpful on my day to day job. Keep in mind that they are based in Australia, so there will be huge time zone difference if you are in US.

Also, I love the fact that it has capability to do bilingual language! Although this is a pretty large task considering the depth of this software's feature :-)

Cons: I don't think I have found any flaws so far.

One thing mention is that because of the depth of the product, there is a lot of customization you could do, which could be complicated for some people depending on your literacy.

Wish there was a bulletin board style feature to increase customer engagement.

Overall: Just great.

More reviews, happier customers! You should really test this software first, if you are looking for a good REVIEW feature for shopify.

Pros: SocialShopWave (SSW) app is the best solution available in Shopify for social proof, customer conversion, and retention. As an all-in-one app package, SSW includes best Shopify apps for Rewards, Reviews & Questions, Comments, Notification Pop-ups, Social Share, Social Login, Instagram Shop, Community feed, and pages. These individual apps can compete easily with the top apps in their respective fields. This makes SSW one of the best offers available in the Shopify for conversion and customer loyalty. Not to mention this app package provide also an excellent price-quality ratio among the all available alternatives. But the most important advantage of this app is the support team. They are simply one of the best in Shopify. They are not only extremely competent but also infinitely user-friendly. They were always available for our endless requests and ensured the most possible customized support to us.

Cons: Thanks to the amazing support, we don't have any cons to mention!

Overall: We strongly recommend this app package to all Shopify stores.

Pros: The perfect app for creating viral engagement, collecting leads and driving sales. shoppers love to play with their social profiles and community feed.

Cons: Everything has been perfect so far! So it's really good!

Overall: Socialshopwave is the best app to socialize an e-commerce store.

Pros: The app looks very beautiful BUT what i like most is any adjustment, any change that I need, the support team is right there and makes the adjustments within 24hours.

I can't stress how important that is! Plus the app works amazingly well!

Cons: I would like to see more integrations with other page builders and tools etc..

Overall: We have captured over 1000 reviews now utilizing there tool and this is really SOO valuable you can not put a price on it.

Pros: I have been with socialshopwave for about 6-7 months. They are always helpful and attentive. They have gone above and beyond anything, I have asked. I thought I was just lucky getting someone who worked there that was helpful, but it doesn't matter who helps you on your account. You ask them to do something and wake up the next morning and it is done. Highly recommend.

Cons: I really do not have any cons. I have been very happy

Overall: Connecting with customers. Answering their questions. Looking professional even though we are just starting out.

Pros: The software takes the hassle out of managing multiple apps and dealing with multiple people. It is as simple as that. I wish I had found these guys at the start. My favourite part about the software is the Social Proof and review functionality.

Cons: I can't fault the software. It does everything it is designed to do.

Overall: The customer service is exceptional. The team at SocialShopWave are extremely patient and helpful as I continue to optimise my store. Best customer service on Shopify.

Pros: Support has been amazing. They get back to all our requests within a few hours. We have been able to remove a few other apps and consolidate them into one, which helps in many ways. Would definitely recommend!

Cons: Nothing so far. We've been happy and any issues have been fixed quickly by the team.