# Growave Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Growave Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more.

Source: https://www.capterra.com/p/180203/SocialShopWave

---

# 

 Growave Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Growave

## What is Growave?

Growave - an all-in-one Shopify marketing app with powerful tools for reviews, wishlists, loyalty programs, gift cards, referrals, rewards, and UGC. Growave replaces several apps with 1 solid app for 1 low fee. It lets you boost on-site conversion and grow your brand. Improved admin UX & UI and compatibility with Online Store 2.0 make it easy to set up. Multi-language for cross-border selling and 24/7 live support. Power your store with essential tools to boost repeat sales, CLV & retention.

## What is Growave used for?

[Customer Engagement](https://www.capterra.com/customer-engagement-software/)

Top alternative

Featured

Overall rating

Based on 29 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$9

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Growave?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://growave.io/&name=Growave)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Growave

4.9 (29)

VS.

[4.7 (24,100)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$9

Flat Rate, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (29)

Ease Of Use

4.6 (4,059)

Value For Money

4.9 (28)

Value For Money

4.5 (2,861)

Customer Service

5.0 (29)

Customer Service

4.4 (2,793)

## Growave alternatives

Highest Rated

[4.8 (475)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (1,780)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (245)](https://www.capterra.com/p/145848/Ez-Texting/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.3 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/180203/SocialShopWave/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Communication Management

5.0 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Content Management

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Customer Experience Management

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Surveys & Feedback

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Gauge satisfaction and receive information for improvement and success

Activity Tracking

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Customer Database

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

Growave 38 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Identify customers at risk of migration and activate strategies to retain them

Manage and track all internal and external communication conducted via calls, email, text, or chat

The ability to create unique content

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Access previous interactions or concerns to maintain customer relationships

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Manage, store and organize emails within the system or via third-party apps

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Games or game-like elements to track progress and reward accomplishments

Ability to chat online in real time

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

View and track pertinent metrics to find patterns and gain insights from data

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

An extended application or connector that enables users to perform additional services with their current set of tools

Get Advice

We can help you find the software with the features you need.

Features

4.9 (29)

4.9

Based on 29 reviews

## Pricing

Value for money

4.9 (28)

Free Trial

Basic

$9.00

Flat Rate,Per Month

Value for money

4.9 (28)

4.9

Based on 28 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Omnisend](https://www.capterra.com/p/153508/Omnisend/)[

Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[

Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[

Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[

Searchanise](https://www.capterra.com/p/300371/Searchanise/)[

Recharge](https://www.capterra.com/p/206617/ReCharge-Payments/)[

Postscript](https://www.capterra.com/p/199013/Postscript/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (29)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (29)

5.0

Based on 29 reviews

## User reviews

Overall rating

4.9

Based on 29 reviews

Filter by rating

5(28)

4(0)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

ER

Elanda R.

Operations Manager

Consumer Goods

### "Best Loyalty App on the Market!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2024

From start to finish, they are amazing. The interface is easy to use, customisable to match your brand and support is second to none! I've spoken to many support agents, \[sensitive content hidden\] to name a few and they have all been friendly, professional and most helpful!

Pros

Their customer support is outstanding! From the onboarding to post-launch support, they have been ready to assist at a moments notice with any enquiries.

Cons

No cons that I can think of at the moment

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JG

Jerome G.

CEO-CTO

Marketing and Advertising

### "Great extension, great support, great people !!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 5, 2024

Pros

Great extension, great support, great people !!!

Cons

I liked everything - nothing to declare Mr Officer ! ;)

Alternatives considered

[Judge.me](https://www.capterra.com/p/215990/Judge-me/)

Reasons for choosing Growave

Easy to use and UX/UI have been the point !

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Seymour B.

IT management

Luxury Goods & Jewelry

### "the best of the best"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2024

Every time I ask them something I'm afraid it will be the last time I will talk to them. If only all the apps on Shopify could have this level of professionalism and humanity.

Pros

I just love them, from the services to the customer service

Cons

No app is perfect, but they are the closest it can be for now.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BW

Bethany W.

Founder

Cosmetics

### "Great all in one customer engagement app for ecommerce stores"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 5, 2024

Excellent experience, any time I need help with something I get assisted immediately. It has reviews, wishlists and loyalty rewards all in one which is exactly what I needed.

Pros

Amazing support - they will respond to any request within an hour and often have it fixed just as quickly, they are friendly and helpful every time.

Cons

It's a little expensive (the price has doubled since I started using it) but considering the support they offer and the improvements they make overall it's worth it

Alternatives considered

[Smile.io](https://www.capterra.com/p/169446/Smile-io/)

Reasons for choosing Growave

Price and reviews - for the three major components they provide it works out cheaper than the others, and the reviews on shopify convinced me they would be a good option (and they were!).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MP

Mason P.

Founder CEO

Retail

### "Growave is Great!! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 6, 2024

Great! The overall product is really great with lots of cool bells & whistles. Lots of options.

Pros

The great customer service! Thank you all for all you have done to help me!

Cons

In the beginning I have had to reach out to customer service a lot. They did not mind though at all.

Switched from

[Smile.io](https://www.capterra.com/p/169446/Smile-io/)

Customer service issues with old provider. It just could not handle what I wanted it to do & that seemed to annoy them? They were nice & I left on good terms.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Sydney K.

Senior Marketing Manager

Design

### "Best experience ever!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 19, 2023

It's been great. I love working with this team!

Pros

Growave is amazing - our rep, \[sensitive content hidden\], is so responsive, and if it's off-hours, their chat feature is always available to connect with a customer service representative. The platform is easy to understand we were able to save so much money switching to Growave for loyalty, wishlist, and reviews.

Cons

Nothing -- they are amazing. I love working with their team.

Switched from

[Wishlist Rewards](https://www.capterra.com/p/163800/Wishlist-Rewards/)

[Yotpo](https://www.capterra.com/p/144389/Yotpo/)

Cheaper and better reviews!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RL

Robert L.

Owner

Health, Wellness and Fitness

### "Growave is the best option for our online store"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2022

Pros

With my sites design, we wanted to go with the cleanest possible mobile look. Anything with a pop up widget was out of the question. This left me with Loyalty Lion, or Growave for options in terms of a loyalty points app that can be embedded in its own dedicated page or menu. The app runs completely off site, and doesn't install any code. I had many design changes that needed to be done, including the color change of almost every bit of text and background in the program. I could have done this myself, if it had been on the Shopify side. However I was able to reached out to the team and they promptly made all of the required changes, pretty much the same day. They absolutely didn't have to do any of that, based on the low price the app. For a fraction of the price of the other major loyalty point apps, you get an awesome, rewards, reviews, wishlist, and social login app, all baked into one, for a very low monthly fee (based on order volume). For the price, the quality of the app and the team backing it are unbeatable. Highly recommended, and I will be a customer for life as our store grows. Thanks so much Growave!

Cons

None that I can find, Growave has solved our problems and then some!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Joseph (JJ) R.

Co-Founder

Consumer Goods

### "Growave is keeping SWIFF fresh"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 19, 2022

Pros

The combination of 5 different apps into 1 is pretty incredible. SWIFF only uses 4 of these (rewards, referrals, instagram, and reviews), but we have found value in all 4. This let us integrate a few aspects of our business into 1, especially as referrals and word-of-mouth are valuable for our product. So being able to reward people for these things incentivizes everyone.

Cons

Some integration with shopify 2.0 needs customization, but the growave team is very quick to implement this (generally 12 h to 48 h)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AH

Asaf H.

Owner

Design

### "Great App and Great Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2021

Love it. Super responsive and always ready to listen and evolve.

Pros

I like the features set. It's very well-rounded and quite complete. The service is also wonderful.

Cons

Nothing really. There is a bit more room for improvements but on marginal stuff which I am sure will be done at one point anyway.

Switched from

[Stamped.io](https://www.capterra.com/p/215605/Stamped-io/)

Service is more complete and I like to have the min amount of apps possible.

Reasons for choosing Growave

More complete service - more features that might make the difference.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JZ

Jennie Z.

worker

Textiles

### "Great！"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 9, 2021

Pros

They reply and fix my issues very quickly and efficiently. Very good.

Cons

There's nothing I want to complain about.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/180203/SocialShopWave/reviews/)

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Popular comparisons

[Viber vs Growave](https://www.capterra.com/compare/180203-180348/SocialShopWave-vs-Viber) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)