--- title: "Growave Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Growave Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more." source_url: "https://www.capterra.com/p/180203/SocialShopWave/" page_type: "product" language: "en" --- # Growave Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Growave ## What is Growave? Growave - an all-in-one Shopify marketing app with powerful tools for reviews, wishlists, loyalty programs, gift cards, referrals, rewards, and UGC. Growave replaces several apps with 1 solid app for 1 low fee. It lets you boost on-site conversion and grow your brand. Improved admin UX & UI and compatibility with Online Store 2.0 make it easy to set up. Multi-language for cross-border selling and 24/7 live support. Power your store with essential tools to boost repeat sales, CLV & retention. ## What is Growave used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/) Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $9 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Growave?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://growave.io/&name=Growave) ## Growave Overview Updated August 2026 AI summary Growave is a cloud-based customer engagement solution for businesses of all sizes seeking to manage customer interactions and loyalty initiatives. Covering features like activity tracking, content management, engagement tracking, segmentation, and campaign management, it supports multi-channel communication and real-time analytics. Growave integrates with third-party platforms and offers customizable branding, making it adaptable to varied engagement strategies. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Growave 4.9 (32) VS. [4.8 (531)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price $9 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (32) Ease Of Use 4.9 (4,063) Value For Money 4.9 (31) Value For Money 4.8 (2,864) Customer Service 5.0 (32) Customer Service 4.7 (2,797) ## Growave alternatives [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (6,994)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Viber](https://www.capterra.com/p/180348/Viber/) [4.4 (4,063)](https://www.capterra.com/p/180348/Viber/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180348/Viber/) [Text Request](https://www.capterra.com/p/167015/Text-Request/) [4.6 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) Starting price $47.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167015/Text-Request/) [View all alternatives](https://www.capterra.com/p/180203/SocialShopWave/alternatives/) ## FAQs about Growave Overview ### Which roles and teams benefit most from Growave? Growave is most used by ecommerce owners, founders, and C-suite leaders who want to grow customer loyalty, reviews, and repeat purchases without managing multiple apps. Marketing and operations teams use it to run rewards programs, referrals, and engagement campaigns, while technical and design roles support storefront integration and customer experience improvements. Answer based on 31 reviews Overview ### What company size and industries is Growave built for? Growave is built for Shopify merchants, primarily small businesses, which make up 100% of reviewers, with the strongest fit in Retail at 29%, followed by Apparel & Fashion at 19% and Consumer Goods at 16%. It is most commonly used for customer engagement, representing 100% of reported use cases. Answer based on 31 reviews Features and Usability ### What are the key features of Growave? Growave offers customer segmentation, customer database, and customer history for organizing customer data, plus campaign management and communication management for outreach. It also includes gamification, surveys and feedback, live chat, activity tracking, real-time analytics, customizable branding, access controls/permissions, and third-party integrations. Integrations ### Which third-party tools and platforms does Growave integrate with? Growave integrates with Shopify, Shopify Plus, Shopify POS, Klaviyo, Omnisend, Recharge, Postscript, GemPages, PageFly, and Searchanise. It also connects with email marketing, subscriptions, storefront page builders, and search tools, giving Shopify merchants a set of 10 catalog integrations. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does Growave offer? Growave provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation offers written reference material and videos provide self-paced walkthroughs for learning features and setup steps. Getting Started and Support ### What customer support options does Growave offer, and how do users rate the experience? Growave offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as fast, courteous, and helpful, with replies often arriving within hours or by the next day. Many also mention patient assistance with customization, setup, and ongoing questions. Answer based on 12 reviews ## Features AI summary Based on 3,697 Customer Engagement reviews Capterra data shows that buyers of customer engagement software rank the following features as their top priorities: - **Content Management** (**53%** of reviewers rated this feature as critical) - **Engagement Tracking** (**44%**) - **Activity Tracking** (**40%**) Growave supports all three features that reviewers rate most highly: **Content Management**, **Engagement Tracking**, and **Activity Tracking**. Together, these capabilities help businesses manage customer-facing content, monitor how users interact with campaigns and experiences, and keep track of ongoing customer actions, allowing teams to improve communication, respond faster to customer behavior, and build stronger relationships over time. Content Management 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Activity Tracking 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Reporting/Analytics 4.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Customer Experience Management 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Real-Time Reporting 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Active reporting of data and metrics Surveys & Feedback 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Growave 38 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Churn Management: Identify customers at risk of migration and activate strategies to retain them - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Creation: The ability to create unique content - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Email Management: Manage, store and organize emails within the system or via third-party apps - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Gamification: Games or game-like elements to track progress and reward accomplishments - Live Chat: Ability to chat online in real time - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. Features 4.9 (32) 4.9 Based on 32 reviews ## Pricing Value for money 4.9 (31) Free Trial Basic $9.00 Flat Rate,Per Month Value for money 4.9 (31) 4.9 Based on 31 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Omnisend](https://www.capterra.com/p/153508/Omnisend/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[ Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[ Searchanise](https://www.capterra.com/p/300371/Searchanise/)[ Recharge](https://www.capterra.com/p/206617/ReCharge-Payments/)[ Postscript](https://www.capterra.com/p/199013/Postscript/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (32) 5.0 Based on 32 reviews ## User reviews Overall rating 4.9 Based on 32 reviews Filter by rating 5(31) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent CT Colin T. Owner Retail ### "Happy with it." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 13, 2026 Pros It works well; nice to have a few systems in one. They will make sure it works for you. I have been useing it for 4 year now Cons IT might slow down the site or take time to load. Can't really get away from that, as anything like this will do that. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andy F. owner Apparel & Fashion ### "Great Value For Money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 27, 2026 We made the switch from Stamped primarily due to pricing differences. We're glad we did. Growave has a rich feature set, great customer support, and is easy to use. Pros Great customer support, very good pricing compared to alternatives, and a fairly rich feature set. Combining reviews, loyalty and wishlist in one app is helpful. Cons It does lack certain features that other platforms have (native full integration with Google for example) but makes up for it in other areas and with significantly more reasonable pricing. Switched from [Stamped.io](https://www.capterra.com/p/215605/Stamped-io/) price was the primary factor for us in switching Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Issi L. Fullstack Engineer Retail ### "Great app, Fantastic team! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2026 Pros The features are so easy to implement, and our customers already love them after two months of implementation. Any issue, the support team is outstanding and I know I can email on a sunday night, and recieve a response in a matter of hours. You are stars!! Thank you for everything :) Cons I haven't had too many issues with Growave, other than usual teething issues and learning the ropes! Best money we have invested as a company in our digital presence Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ER Elanda R. Operations Manager Consumer Goods ### "Best Loyalty App on the Market!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2024 From start to finish, they are amazing. The interface is easy to use, customisable to match your brand and support is second to none! I've spoken to many support agents, \[sensitive content hidden\] to name a few and they have all been friendly, professional and most helpful! Pros Their customer support is outstanding! From the onboarding to post-launch support, they have been ready to assist at a moments notice with any enquiries. Cons No cons that I can think of at the moment Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Jerome G. CEO-CTO Marketing and Advertising ### "Great extension, great support, great people !!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2024 Pros Great extension, great support, great people !!! Cons I liked everything - nothing to declare Mr Officer ! ;) Alternatives considered [Judge.me](https://www.capterra.com/p/215990/Judge-me/) Reasons for choosing Growave Easy to use and UX/UI have been the point ! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Seymour B. IT management Luxury Goods & Jewelry ### "the best of the best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2024 Every time I ask them something I'm afraid it will be the last time I will talk to them. If only all the apps on Shopify could have this level of professionalism and humanity. Pros I just love them, from the services to the customer service Cons No app is perfect, but they are the closest it can be for now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BW Bethany W. Founder Cosmetics ### "Great all in one customer engagement app for ecommerce stores" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2024 Excellent experience, any time I need help with something I get assisted immediately. It has reviews, wishlists and loyalty rewards all in one which is exactly what I needed. Pros Amazing support - they will respond to any request within an hour and often have it fixed just as quickly, they are friendly and helpful every time. Cons It's a little expensive (the price has doubled since I started using it) but considering the support they offer and the improvements they make overall it's worth it Alternatives considered [Smile.io](https://www.capterra.com/p/169446/Smile-io/) Reasons for choosing Growave Price and reviews - for the three major components they provide it works out cheaper than the others, and the reviews on shopify convinced me they would be a good option (and they were!). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Mason P. Founder CEO Retail ### "Growave is Great!! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2024 Great! The overall product is really great with lots of cool bells & whistles. Lots of options. Pros The great customer service! Thank you all for all you have done to help me! Cons In the beginning I have had to reach out to customer service a lot. They did not mind though at all. Switched from [Smile.io](https://www.capterra.com/p/169446/Smile-io/) Customer service issues with old provider. It just could not handle what I wanted it to do & that seemed to annoy them? They were nice & I left on good terms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Sydney K. Senior Marketing Manager Design ### "Best experience ever!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2023 It's been great. I love working with this team! Pros Growave is amazing - our rep, \[sensitive content hidden\], is so responsive, and if it's off-hours, their chat feature is always available to connect with a customer service representative. The platform is easy to understand we were able to save so much money switching to Growave for loyalty, wishlist, and reviews. Cons Nothing -- they are amazing. I love working with their team. Switched from [Wishlist Rewards](https://www.capterra.com/p/163800/Wishlist-Rewards/) [Yotpo](https://www.capterra.com/p/144389/Yotpo/) Cheaper and better reviews! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RL Robert L. Owner Health, Wellness and Fitness ### "Growave is the best option for our online store" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2022 Pros With my sites design, we wanted to go with the cleanest possible mobile look. Anything with a pop up widget was out of the question. This left me with Loyalty Lion, or Growave for options in terms of a loyalty points app that can be embedded in its own dedicated page or menu. The app runs completely off site, and doesn't install any code. I had many design changes that needed to be done, including the color change of almost every bit of text and background in the program. I could have done this myself, if it had been on the Shopify side. However I was able to reached out to the team and they promptly made all of the required changes, pretty much the same day. They absolutely didn't have to do any of that, based on the low price the app. For a fraction of the price of the other major loyalty point apps, you get an awesome, rewards, reviews, wishlist, and social login app, all baked into one, for a very low monthly fee (based on order volume). For the price, the quality of the app and the team backing it are unbeatable. Highly recommended, and I will be a customer for life as our store grows. Thanks so much Growave! Cons None that I can find, Growave has solved our problems and then some! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/180203/SocialShopWave/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Viber vs Growave](https://www.capterra.com/compare/180203-180348/SocialShopWave-vs-Viber)