# EmailLabs Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about EmailLabs Software - reviews, pricing plans, popular comparisons to other Transactional Email products and more. Source: https://www.capterra.com/p/180205/EmailLabs --- # EmailLabs Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) EmailLabs ## What is EmailLabs? Email Delivery Service - Made Easy. Enhance your results with a powerful email API, empowering you to track, send, and receive emails across the web. Power your email intelligence SMARTER - we separate marketing from transactional emails to avoid throttling. Improve your email speed FASTER - implement a fully scalable cloud-based infrastructure and deliver e-mails in 0,16 seconds. Secure your reputation SAFER - rely on a robust system built on a backbone of deliverability. ## What is EmailLabs used for? [Transactional Email](https://www.capterra.com/transactional-email-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price PLN26.2 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for EmailLabs?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://vercom.pl/&name=EmailLabs) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EmailLabs 4.9 (18) VS. [4.6 (3,413)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price PLN26.2 Per User, Per Month Starting Price $9 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (18) Ease Of Use 4.6 (13,273) Value For Money 4.3 (15) Value For Money 4.5 (10,041) Customer Service 5.0 (18) Customer Service 4.5 (9,835) ## EmailLabs alternatives [4.5 (6,221)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month [4.8 (1,367)](https://www.capterra.com/p/168452/GMass/reviews/) Starting price $25.00 Per User, Per Month [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Highest Rated [Gmail](https://www.capterra.com/p/202338/Gmail/) [4.8 (13,337)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/202338/Gmail/) [View all alternatives](https://www.capterra.com/p/180205/EmailLabs/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. List Management 5.0 (7) 0.00% of 7 reviewers that rated this feature as important or highly important Manage contacts across multiple mailing lists Reporting/Analytics 5.0 (7) 28.57% of 7 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Email Campaign Management 5.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Template Management 5.0 (5) 0.00% of 5 reviewers that rated this feature as important or highly important Create, save, and re-purpose templates for emails, forms, etc. A/B Testing 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Contact Database 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. EmailLabs 9 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Application programming interface that allows for integration with other systems/databases Centralized database of stakeholders and their contact information such as names, address, phone number etc. Plan, execute, and analyze email marketing campaigns Ability to oversee and optimize the operations of a mail server Manage contacts across multiple mailing lists View and track pertinent metrics to find patterns and gain insights from data Add or remove subscribers from mailing lists Create, save, and re-purpose templates for emails, forms, etc. Get Advice We can help you find the software with the features you need. Features 4.9 (18) 4.9 Based on 18 reviews ## Pricing Value for money 4.3 (15) Free Trial Free Version Basic PLN26.20 Per User,Per Month Value for money 4.3 (15) 4.3 Based on 15 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (18) 5.0 Based on 18 reviews ## User reviews Overall rating 4.9 Based on 18 reviews Filter by rating 5(17) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PS Pawel S. Business Owner Architecture & Planning ### "Efficient and reliable email delivery service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 4, 2024 My overall experience with EmailLabs has been positive. The platform is reliable, offers great deliverability, and provides detailed insights to improve email campaigns. While the cost may be a hurdle for smaller businesses, the value it brings to larger campaigns is well worth it. Pros What I liked most about EmailLabs was its robust email delivery system. The platform provides excellent deliverability rates, ensuring that emails consistently reach the inbox rather than the spam folder. I also appreciated the detailed analytics, which offer insightful metrics such as open rates, click-through rates, and bounce tracking. This level of transparency helps optimize campaigns. Moreover, EmailLabs has an intuitive interface, making it easy to set up and manage campaigns even for non-technical users. Cons One aspect to consider with EmailLabs is that it offers a lot of advanced features, which might take a bit of time to fully explore and utilize. For smaller businesses, some of the more sophisticated options may not be necessary right away, but they are valuable as your needs grow. Additionally, the pricing reflects the high-quality service and deliverability, so it's something to keep in mind as you budget for your email campaigns. However, the investment can be justified by the platform's performance and reliability. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TN Tomasz N. IT Manager Computer Software ### "Stable and maintenance-free solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 9, 2023 Pros We have been using EmailLabs for more than 4 years. During that time, we have not experienced any problems that would force us to switch to other providers. The level of message delivery is very high. Cons The user panel could be slightly refreshed, but in its current form it is still functional. Switched from [Postmark](https://www.capterra.com/p/254711/Postmark/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User owner Textiles ### "all fine" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 11, 2023 Pros excellent customer service, reliability, all e-mails reached their intended recipients Cons I dont know, finds no such thing, I am satisfied Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Product Manager Education Management ### "Great service for transactional emails" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2022 From the very first contact with EmailLabs we have had great, quick communication. They listened to our business needs and offered a perfect solution for us. Every contact with everyone from sales to technical support has been a great expedience. Awesome customer service! Pros We needed a transactional email service hosted in the EU for our platform. We're using EmailLabs to send email to the users of our platform, not for marketing purposes, so we need maximum delivery rate. Having a dedicated IP means we are in control of our own reputation and do not risk getting downrated due to other customers using the same IP for marketing emails so this was one main reason why we picked Email labs. Cons Nothing really. Sometimes you click on something and somehow end up in a page in Polish which may be confusing when you only know English but it's easy to find your way back to the English version of the interface. Switched from [Postmark](https://www.capterra.com/p/254711/Postmark/) [Mailjet](https://www.capterra.com/p/130105/Mailjet/) For privacy reasons we needed a service fully hosted in the EU and we wanted better control of the deliverability of our transactional emails. Reasons for choosing EmailLabs EmailLabs offered everything we needed, including non throttled email quotas per day. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Andrzej K. Board Member Publishing ### "Recommended" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 22, 2022 Pros Easy to use, quick config, good support. Cons I don't see anything in particular. Good soft. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TH Tomasz H. Owner E-Learning ### "EmailLabs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 8, 2022 I have a positive experience with this service. Pros The program is easy to use, technical support works efficiently. Cons The price was quite high for the domestic market (Polish). On the other hand, quite affordable for the global market. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MZ Marek Z. CEO Internet ### "Fast company in communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 18, 2022 A good and friendly company Pros I like the fact that once configured it works and I don't have to deal with it too much. Well-functioning software and my peace of mind. Cons Sometimes I don't know if I'm using them optimally :) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AZ Arkadiusz Z. IT Specialist Civic & Social Organization ### "Opinia FRDL" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 31, 2022 Professional tool with a clear and intuitive interface. Pros Possibility to use API, friendly interface, generated reports. Cons There are no elements that I would like to change in the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG Dorota G. CEO E-Learning ### "Positive Feedback " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2022 Pros The product is easy to use and understandable Cons Everything was correct and easy to improve Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Karol J. CEO Marketing and Advertising ### "Good product and support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 9, 2022 Everything works well and there is quick support when needed. Pros Good contact with support. The tool is convenient to use. Cons The report filtering method could be refined a bit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/180205/EmailLabs/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)