CIO Technologies

CartRover


4.5 / 5
11 reviews

Who Uses This Software?

eCommerce Retailers, 3PL Fulfillment Centers


Average Ratings

11 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $30.00/month
  • Pricing Details
    Merchant plans start at $30/mo. Add additional order sources for $15/mo.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • CIO Technologies
  • www.ciotech.com
  • Founded 1987
  • United States

About CartRover

Simple integrations from all the popular shopping carts and marketplaces, to order or warehouse management systems. Use CartRover to connect all your order sources to a single backend system for orders, tracking, and inventory. CartRover can also be plugged into a software provider's system so you can offer your customer all the same connections CartRover already has pre-built.


CartRover Features

  • Dashboard
  • ETL - Extract / Transfer / Load
  • Metadata Management
  • Multiple Data Sources
  • Web Services
  • Abandoned Cart Saver
  • Catalog Management
  • Credit Card Processing
  • Discount / Coupon Management
  • Inventory Control
  • Product Configurator
  • Product Ratings / Reviews
  • Refund Management
  • Returns Management
  • Shipping Management
  • Tax Management

CartRover Reviews Recently Reviewed!


Great App

Nov 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Fairly easy to use and understand. Errors provide notifications so it's hard to miss mistakes or incorrectly entered addresses. Overall, a great tool for fulfillment.

Cons: Sometimes errors would create multiple email notifications which would be redundant. A helpful function would be if Cart Rover could assist when re-entering a shipping address. For example, when a shipping address is too long, it would be helpful for the app to tell you how many characters have been entered into the address field in real time, as they are entered, so you know exactly what characters must be left out or changed around.

Overall: CartRover has been a great link between our older fulfillment system (Moulton Logistics) and our Shopify store.

CartRover is a necessary addition to our business

Oct 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Connects shopping carts to warehouses for a reasonable price to transmit orders and sync inventory. Has shipping code mapping capabilities. Relatively simple setup for many common WMS/Shopping Cart platforms.

Cons: In order to connect to multiple warehouses, need to have multiple accounts. Would be much better if everything could be managed from one account (and not have to pay for multiple).

Overall: Overall, we need cartrover for our business and they can be very responsive, accommodating and flexible. These guys are techy and not sales people so you get what you pay for - in a good way. They're not over promising and under delivering.

However we've had a couple instances where the support was delayed or ineffective but overall we're happy with the service.

Definitely wish we didn't have to pay for multiple accounts.

CartRover Software Integration Solution

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very nice to hand over your integration needs to CartRover and they ensure it all works as needed.

Cons: If they do not have an existing integration they are willing to build it but at times those integrations can be expensive as you are paying for the integration development at CartRover to connect to your desired software to the CartRover platform.

Overall: Overall CartRover has been really good to work with. They are very responsive to any questions or concerns that arise. If any concerns arise related to an integration their team of developers quickly tackle the challenge at hand and come back with root causes and the solution.

Fantastic Overall

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy setting up ship methods, editing orders, getting into and editing carts, whitelisting, and blacklisting products. Too many pro's to list.

Cons: I have NOT yet come across anything negative about using CartRover!

Overall: It is a great software program for us. I am very happy with how straight forward and user friendly it is!

Capterra loader

Great Software and Excellent Support

Nov 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of Use, Efficient and Immediate Support, Diversity in Options.

Cons: Customization projects can sometimes be scheduled far out, even paid projects.

Overall: We are utilizing CartRover as a 3PL. I have no complaints.

Customer service must be improved

Nov 04, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Easy interface, quick project implementation

Cons: Customer service is unresponsive... takes a lot of time and I have to keep messaging them so I am prioritized... implementation information is lost along the time and I am feeling very insecure about the sustainability of the product/midware

Review on Cart Rover

Nov 02, 2018
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: integration with trade gecko saves time

Cons: clunky user interface

old

slow sync

customer support could be better

Overall: Its okay

could so with an overhaul

This Review form doesn't function well

Cart Rover user-friendly

Nov 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the instant alerts emailed to me so I know if I need to check on a problem with an order.

Cons: The look of the dashboard could be improved and updated.

Overall: This system saves me from a lot of potential order hassles.

Cartover review

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: the ease of connecting to our shopping carts

Cons: there is nothing that about the software that I do not like

VERY useful for what we're doing. Helps us sell across many sales channels easily

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: VERY useful for what we're doing. Helps us sell across many sales channels easily. Integrates well into our existing softwares.

Cons: At first it was a little difficult to understand how to get set up.

Shopify - Anchanto

Oct 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to configure. Flexibility to add in custom features / field

Cons: Do not see much issues with it. Works as it should