Average Ratings

2 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

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About Lending360

A loan and new account origination system designed to streamline the entire loan application process and improve member experience.


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Lending360 Features


Lending360 Reviews Recently Reviewed!


Fantasic Consumer Lending Software

Feb 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: CU Direct offered to do all of the leg work or just train me so that I could set it up exactly the way that I wanted to. Easy to use, easy to create automated underwriting rules and easy to map forms. Loved the ability to make the system what we wanted it to be rather than changing our lending operations to fit in with a pre-canned lending system. The support staff were incredible and caring. We turned on the online loan application that came with the system and our loan volume from online tripled overnight.

Cons: Honestly, there are a few strange things that they are working on. The system would only support two borrowers on a loan. Technically you can add more than two borrowers but the system cannot key off of the data about the third and fourth borrowers i.e. you cannot create adverse action letters on anyone but the first two borrowers

Overall: Our loan volume increased dramatically. Staff were shocked and awed about what the system could do and how much easier it was to do a loan. We were able to meet with our internal audit department every two months and find out what mistakes staff were making. We used that info to tweak L360 to prevent or reduce those errors in the future. We kept tweaking the system to save minutes here and there and then, when we had the system dialed in, we kept tweaking to save seconds here and there. Just loved the ability to keep making it better and better and not having to rely on the company to make those changes for us. They bent over backwards to make us happy and make sure we were using the system to it's full capacity.

Simple and straightforward

Apr 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The program is very simple and straightforward to use. It is also easy to learn

Cons: When problems arise it takes a long time to get customer support