# MirrorFly Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MirrorFly Software - reviews, pricing plans, popular comparisons to other Collaboration products and more. Source: https://www.capterra.com/p/180308/Mirrorfly --- # MirrorFly Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MirrorFly ## What is MirrorFly? MirrorFly is a comprehensive AI CPaaS Solution empowering businesses to create engaging communication experiences. MirrorFly provides robust functionalities including voice & video calling, chat and live streaming APIs and SDKs. It is world #1 white label self hosted and SaaS CPaaS provider with extensive customization options, allowing businesses across multiple industries including healthcare, telecommunication, finance, social apps, e-commerce, logistics & more 15+ Reasons Why Developers Choose MirrorFly ✅ Host on Your Own Server ✅ Unlimited Customization ✅ Complete Data in Your Hand ✅ White-Label Capabilities ✅ Full Source Code Access ✅ 1000+ Conversational AI Features ✅ Custom Security (Gmail, Phone, BioMetric, etc) ✅ Upload Enlarged Files (3+ GB) ✅ Mulit-tenant Server ✅ 100+ 3rd Party Integrations ✅ AI-Powered Features ✅ AI Voice Agent ✅ AI Chatbot ✅ Enterprise-Grade Architecture ✅ Free Migration & Integration ✅ Hire Your Own Dedicated Team ## What is MirrorFly used for? [Collaboration](https://www.capterra.com/collaboration-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Application Development](https://www.capterra.com/application-development-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $299 Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MirrorFly?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mirrorfly.com&name=MirrorFly) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MirrorFly 5.0 (1) VS. [4.7 (1,896)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) Starting Price $299 Per Month Starting Price $30 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (1,882) Value For Money 4.0 (1) Value For Money 4.6 (1,672) Customer Service 5.0 (1) Customer Service 4.4 (1,519) ## MirrorFly alternatives [4.2 (995)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.4 (466)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.7 (24,129)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (3,016)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars ## FAQs about MirrorFly Overview ### What company size and specific industries is MirrorFly built for? MirrorFly is designed for businesses of any size that build web or mobile apps and need a self-hosted CPaaS solution. It fits software teams across industries that require app-based voice, video, chat, or messaging features, including companies developing customer-facing digital products. Features and Usability ### What are the key features of MirrorFly? MirrorFly offers chat/messaging, real-time chat, audio calls, video conferencing, and screen sharing for communication. It also includes call routing, call recording, queue management, and call monitoring for contact center workflows, plus access controls/permissions, role-based permissions, data security, third-party integrations, and API support. Integrations ### Which third-party tools and platforms does MirrorFly integrate with? MirrorFly connects natively to AI Agent Builder. Getting Started and Support ### What training and onboarding options does MirrorFly offer? MirrorFly provides in-person training, live online sessions, documentation, and videos. In-person and live online formats support guided setup and direct instruction, while documentation and videos provide written and visual reference materials for self-paced learning and feature review. Getting Started and Support ### What customer support options does MirrorFly offer? MirrorFly provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available here, so the support experience cannot be described beyond these listed channels. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity/News Feed Continuous profile-based stream of news and activity Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Application Security Identify and respond to security threats to developed applications MirrorFly 70 features An @mention is a way to tag or notify a specific person about a message/post Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Continuous profile-based stream of news and activity Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Identify and respond to security threats to developed applications Ability to make voice calls within the system Audio/Video Conferencing Create backups and provide methods to recover deleted/lost data Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Facilitate virtual conferences that connect multiple people remotely Listen to live phone conversations for the purpose of training and assessing agent performance Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Transfers live calls to other agents Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Configure existing workflows to meet your organization's needs Manage, organize, and store contact information Development of custom software, web apps, mobile apps, etc. Add customized logos and colors to align with company branding Alter the layout and content of reports Import and export data to and from software applications Protect sensitive data for digital privacy Online forums/groups where users can ask questions, share ideas, best practices, etc. Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Access software remotely via mobile devices Notifications via mobile devices Development of applications for mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Run stored procedures and queries in multiple programming languages, such as JSON, Java, Python, Ruby, Perl, and SQL Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Send messages to selected individual(s) from the entire audience Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Engage in direct, instant messaging with customers, users, etc. Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Record live video calls to play later Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Digitally share screen view with others Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Tracks every modification made to source code Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa. Presenter can see and hear participants and vice versa Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Profiles of users providing basic information Record and playback video calls Connect with meeting participants remotely over video Allows users to view videos without downloading media files Development of applications that are delivered over the internet through a browser Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Free Trial Free Version Basic $299.00 Per Month Value for money 4.0 (1) 4.0 Based on 1 reviews ## Integrations [ AI Agent Builder](https://www.capterra.com/p/10029569/AI-Agent-Builder/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DG Dwayne G. Founder Design ### "Got Our App Functional with Chat Real Quick and their Engineering Support was Commendable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2022 We’ve had a pleasant integration experience with the suite right from the beginning. As a robust communication service, the solution offers user-friendly chat APIs & SDKs to aid the growing in-app needs of businesses regardless of the size and scale. I was also extremely impressed by their tech support right from the start. From finding the right tier fit to troubleshooting bugs, the engineering and customer service teams have been very receptive and helpful. Besides, these messaging implementations had also helped elevate our engagement opportunities in view of better revenue prospects. Hands down, it was one of the easiest decisions we’ve ever made for our business. Pros \*User-friendliness \*Proactive engineering support \*Caters to all in-app needs of businesses Cons There is room for improvement in documentation, however their team was quick on their feet to fill any gaps in the process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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