--- title: "MirrorFly Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MirrorFly Software - reviews, pricing plans, popular comparisons to other Collaboration products and more." source_url: "https://www.capterra.com/p/180308/Mirrorfly/" page_type: "product" language: "en" --- # MirrorFly Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MirrorFly ## What is MirrorFly? MirrorFly is a comprehensive AI CPaaS Solution empowering businesses to create engaging communication experiences. MirrorFly provides robust functionalities including voice & video calling, chat and live streaming APIs and SDKs. It is world #1 white label self hosted and SaaS CPaaS provider with extensive customization options, allowing businesses across multiple industries including healthcare, telecommunication, finance, social apps, e-commerce, logistics & more 15+ Reasons Why Developers Choose MirrorFly ✅ Host on Your Own Server ✅ Unlimited Customization ✅ Complete Data in Your Hand ✅ White-Label Capabilities ✅ Full Source Code Access ✅ 1000+ Conversational AI Features ✅ Custom Security (Gmail, Phone, BioMetric, etc) ✅ Upload Enlarged Files (3+ GB) ✅ Mulit-tenant Server ✅ 100+ 3rd Party Integrations ✅ AI-Powered Features ✅ AI Voice Agent ✅ AI Chatbot ✅ Enterprise-Grade Architecture ✅ Free Migration & Integration ✅ Hire Your Own Dedicated Team ## What is MirrorFly used for? [Collaboration](https://www.capterra.com/collaboration-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Application Development](https://www.capterra.com/application-development-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $299 Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MirrorFly?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mirrorfly.com/&name=MirrorFly) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MirrorFly 5.0 (1) VS. [4.2 (1,003)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $299 Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.0 (971) Value For Money 4.0 (1) Value For Money 4.2 (794) Customer Service 5.0 (1) Customer Service 4.0 (766) ## MirrorFly alternatives Highest Rated [4.7 (24,196)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (1,901)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (3,039)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars ## FAQs about MirrorFly Overview ### What company size and specific industries is MirrorFly built for? MirrorFly targets businesses of any size that build web or mobile apps and need a self-hosted CPaaS solution. It is suited to software teams across industries such as technology, communications, healthcare, finance, and other app-based sectors that require in-app messaging, voice, or video features. Features and Usability ### What are the key features of MirrorFly? MirrorFly offers real-time chat, audio and video conferencing, screen sharing, file sharing, and private chat for communication. It also includes call routing, call recording, call monitoring, notifications, role-based permissions, API access, and customizable branding for multi-channel communication and workflow management. Integrations ### Which third-party tools and platforms does MirrorFly integrate with? MirrorFly connects natively to AI Agent Builder, giving teams a direct integration for building and managing AI-driven conversational workflows. The catalog currently lists this single third-party platform, so no broader integration count is stated. Getting Started and Support ### What training and onboarding options does MirrorFly offer? MirrorFly provides in person training, live online sessions, documentation, and videos to help teams get started. In person training supports direct instruction, live online sessions allow guided setup remotely, documentation offers written reference material, and videos provide visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does MirrorFly offer? MirrorFly offers email/help desk, phone support, 24/7 live rep, and chat. No reviewer feedback on support is available here, so support experience details such as response speed or helpfulness cannot be assessed from the provided data. ## Features AI summary Based on 21,489 Collaboration reviews Capterra reviewers highlight these as the features buyers care about most when choosing collaboration software: - **Secure Data Storage** (**65%** of reviewers rated this feature as critical) - **Collaboration Tools** (**54%**) - **Document Storage** (**57%**) MirrorFly supports **Secure Data Storage** and **Collaboration Tools**, giving teams a secure way to communicate and work together in real time. However, it does not include **Document Storage**. Instead, it offers other highly rated features such as **Access Controls/Permissions** (**53%**), **Task Management** (**51%**), and **File Sharing** (**50%**), which help businesses manage user access, keep work organized, and distribute files efficiently, allowing teams to collaborate with more control and clarity. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity/News Feed Continuous profile-based stream of news and activity Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Application Security Identify and respond to security threats to developed applications MirrorFly 72 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Security: Identify and respond to security threats to developed applications - Audio Calls: Ability to make voice calls within the system - Audio/Video Conferencing: Audio/Video Conferencing - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Queues: Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Transfer: Transfers live calls to other agents - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Management: Manage, organize, and store contact information - Custom Development: Development of custom software, web apps, mobile apps, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Mobile: Allows employees to view pay stub and W-2 information via a smartphone app or mobile optimized website. - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Development: Development of applications for mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Multiple Programming Languages Supported: Run stored procedures and queries in multiple programming languages, such as JSON, Java, Python, Ruby, Perl, and SQL - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Private Chat: Send messages to selected individual(s) from the entire audience - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recording: Record live video calls to play later - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Screen Sharing: Digitally share screen view with others - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Source Control: Tracks every modification made to source code - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two Way Audio & Video: Presenter can see and hear participants and vice versa. - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration - User Profiles: Profiles of users providing basic information - Video Call Recording: Record and playback video calls - Video Conferencing: Connect with meeting participants remotely over video - Video Streaming: Allows users to view videos without downloading media files - Web App Development: Development of applications that are delivered over the internet through a browser - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Free Trial Free Version Basic $299.00 Per Month Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DG Dwayne G. Founder Design ### "Got Our App Functional with Chat Real Quick and their Engineering Support was Commendable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2022 We’ve had a pleasant integration experience with the suite right from the beginning. As a robust communication service, the solution offers user-friendly chat APIs & SDKs to aid the growing in-app needs of businesses regardless of the size and scale. I was also extremely impressed by their tech support right from the start. From finding the right tier fit to troubleshooting bugs, the engineering and customer service teams have been very receptive and helpful. Besides, these messaging implementations had also helped elevate our engagement opportunities in view of better revenue prospects. Hands down, it was one of the easiest decisions we’ve ever made for our business. Pros \*User-friendliness \*Proactive engineering support \*Caters to all in-app needs of businesses Cons There is room for improvement in documentation, however their team was quick on their feet to fill any gaps in the process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.