# SciSure Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SciSure the right Laboratory Information Management System solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/180309/eLABJournal/reviews

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SciSure

4.3 (100)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 19th, 2026

# Reviews of SciSure

Ease of use

4.2

Customer Service

4.5

## Pros and Cons in Reviews

HC

Hannah C

Research Associate IIBiotechnology, 2 - 10 employeesUsed the software for: More than 2 years.

“What I appreciate most is the seamless integration of inventory items with out experiments and protocols, keeping everything organized and easily accessible.“

February 28, 2025

Mathilde W

Graduate Research AssistantResearch, 2 - 10 employeesUsed the software for: Less than 6 months.

“Can be expensive, especially for smaller labs or projects with limited funding and may feel restrictive for labs with highly customized workflows.“

January 7, 2026

JP

Joseph P

Sample ManagerResearch, 201 - 500 employeesUsed the software for: 1-2 years.

“We are able to quickly locate, identify, and manipulate sample entries using eLabInventory, obtaining the additional details of each sample by easily exporting the data from the software. “

September 20, 2023

MM

Mackenzie M

Clinical Research CoordinatorResearch, 11 - 50 employeesUsed the software for: 6-12 months.

“It is an expensive platform, a small lab may not be able to afford it.“

January 7, 2026

JP

Joseph P

Sample ManagerResearch, 201 - 500 employeesUsed the software for: 1-2 years.

“The add-ons for barcode automation and bulk sample manipulation are extremely useful and make the software more robust on a daily-use basis.“

September 20, 2023

AB

Austin B

Scientist / Team LeadBiotechnology, 51 - 200 employeesUsed the software for: 1-2 years.

“Also the lack of a spell-check function makes 3rd party platforms more effecitive for generating error-free templates.“

October 26, 2023

JP

Joseph P

Sample ManagerResearch, 201 - 500 employeesUsed the software for: 1-2 years.

“eLabInventory allows users to enter, search, locate, relocate, and export data in a simple UI. “

September 20, 2023

AS

Alice S

Research officerResearch, 51 - 200 employeesUsed the software for: 6-12 months.

“Took a while to learn and get used to it because of this I feel like I’m not being able to fully utilize all the services it offers.“

December 4, 2023

## Showing most helpful reviews

Showing 1-25 of 100 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Maura M.  
Business Systems Analyst III  
Higher Education  
Used the software for: 1-2 years

### "Functionality and Superb Customer Support"

October 8, 2021

5.0

Our overall experience with eLab Journal has been exceptional. We are glad we chose to partner with them because they were definitely the right choice! They have helped us immensely and we would not have achieved a successful project outcome without them.

Pros

Working with the team at eLab Journal to implement our LIMS and make enhancements as our laboratory has grown has been a wonderful experience. Everyone we have worked with is responsive and collaborative. The software itself has amazing functionality and provides the features we need to act as an efficient, high throughput testing laboratory.

Cons

When we implemented the software in 2020, some of the menu items and navigation seemed disjointed and not exceptionally intuitive. eLab Journal has evolved since then and we have seen improvements. The team is also open to our feedback as system users.

Review Source

Response from eLabNext

July 12, 2022

Thank you for your review of eLabJournal, Maura happy to hear that you've noticed our improvements, and we always appreciate the great feedback! Since October 2021, we have implemented several new UI updates, reorganized the navigation tools, and taken a more multi-disciplinary approach to the menu items so that chemists, biologists, research techs, and lab directors can easily access their unique day-to-day workflows within the system. Stay tuned for additional major updates by 2023!

HK

Helene K.  
Associate Professor  
Biotechnology  
Used the software for: 1-2 years

### "eLabNext recommendation"

November 1, 2024

5.0

Userfriendly. Very helpful customer support

Pros

Easy to use, modular, everything is tracable

Cons

Takes some time to set it up at first, but then you quickly get a lot of benefits

Alternatives considered

[Benchling](https://www.capterra.com/p/182464/Benchling/)

Reason for choosing SciSure

complete package of eln and inventory, place of server

Review Source

VR

Verified Reviewer  
Core Facilities Laboratory Manager  
Chemicals  
Used the software for: 2+ years

### "Bioraft / SciShield is a Chemical Compliance Software That Fails to Deliver"

December 26, 2024

1.0

Bioraft - Scishield is a very low-quality system with no SDS libraries, no real-time inventory tracking, no automated GSH, haz class reporting, and poor customer technical support. Offering a simple download of an Excel spreadsheet that the user enters with no function defeats the purpose of having software in the first place.

Pros

Lightweight Basic Functionality (very basic) Ability to upload training data

Cons

Bioraft - Scishield is a low-quality system for chemical inventory management required by laboratories, industries, and organizations that deal with hazardous materials and will need to rely on accurate chemical tracking, hazards, and safety. Cons: The software 1) Bioraft - SciShield is one of the lowest-quality chemical inventory management systems on the market. 2) Bioraft - SciShield does not facilitate regulatory compliance due to inability to generate detailed reports, track expiration dates, and ensure proper storage. It lacks integration with other essential systems and safety compliance databases. 3) Bioraft - SciShield has poorly designed menus and unintuitive controls and is outdated and clunky. 4) Bioraft - Scishield has no link to safety data sheets other than a link to Google search, no SDS library management, and offers a simple downloaded CSV of what each lab manually entered. 5) Bioraft - Scishield provides no information in database format to download a list of your chemicals, with corresponding hazard classes, GSH codes, pictograms, proper cabinet container storage, or sortable queries based on any criteria. 6) Bioraft- Scishield, has bugs, fails to save data, often can not add chemicals due some type of error, and it is very clear the developers care very little about delivering a functional product offering insufficient customer support. Cons: Customer Support A frustrating software often comes with poor customer support. Here concerns are not taken seriously, and suggestions are not welcome. The technical representative was dismissive, unhelpful, and he lacked basic knowledge about the issue and its software. To make matters worse, no return phone calls, menu options on call in , etc etc. Universities should invest in systems that are essential for ensuring accuracy, safety, and long-term efficiency. This is not one of them.

Review Source

AR

Angela R.  
Senior Scientist  
Biotechnology  
Used the software for: 2+ years

### "A useful everyday tool."

August 10, 2023

5.0

Would never go back to a paper based system now.

Pros

Easy to use, traceable and auditable. Helps planning, organisation and tracking of work.

Cons

Labelling of images, gel images for example, is tricky and much easier to do in other packages and bring in the images already labelled.

Alternatives considered

[Benchling](https://www.capterra.com/p/182464/Benchling/)

Reason for choosing SciSure

Several others were considered, but eLAbJournal was voted as the easiest to use by the users and met our requirements.

Review Source

Response from eLabNext

September 12, 2023

Thank you for your review, Angela! We truly appreciate your kind words and are thrilled to hear that our platform's easy user usability aligns with your needs. We understand the importance of audit trials and logs for GxP compliance in a lab. By providing this capability, we aim to help our users stay organized and maintain a clear track of their work. It is fantastic that you've found value in this aspect of our platform. We value your feedback and suggestions for improving the labeling of images. We encourage you to share your requests with our dedicated Support Desk at support@elabnext.com. We're grateful for your support and look forward to continuing to serve you and your lab in the best possible way.

AB

Austin B.  
Scientist / Team Lead  
Biotechnology  
Used the software for: 1-2 years

### "eLab Protocols offers a great all-in-one solution to protocol development and refinement"

October 26, 2023

5.0

So far my experience with eLab Protocols has been great and has offered an easy and streamlined means for communicating methologies that have worked well and for iterating on as these methods improve. I am excited to utilize the AI-based protocol generator function in this step of the process as well since it showed some promising outputs on some preliminary demos I performed. It still generates/hallucinates citations and can provide .

Pros

The template generation and easy iteration of commonly used protocols in the lab has and will continue to be invaluable for our operations across our two sites.

Cons

The slow adoption of the protocols function within the eLab protocol may be attributed to some of the clunky nature of generating a protocol from scratch in eLab, which can be challenging from a format perspective. However, generating the outline in a 3rd party platform such as Microsoft Word and then utilizing the import function has been great for generating rapid protocol skeletons that can then be populated/fine-tuned based on the user. Also the lack of a spell-check function makes 3rd party platforms more effecitive for generating error-free templates.

Alternatives considered

[Benchling](https://www.capterra.com/p/182464/Benchling/)

Reason for choosing SciSure

N/A - this was not a decision I was directly involved with

Review Source

Response from eLabNext

December 13, 2023

Austin, thank you for your positive and detailed review! It is incredible to hear that you find our platform an all-in-one solution with easy-to-generate templates and excellent sharing/collaboration capabilities across your two sites. We designed the platform with productivity optimization and seamless collaboration in mind. We greatly appreciate your feedback! We’re working on enhancing the text editor to provide better formatting capabilities. We highly recommend reaching out to our Support Desk (support@elabnext.com) to be added to the feature request ticket and stay updated on its implementation progress.

VR

Verified Reviewer  
Post-doctoral Scientist  
Research  
Used the software for: 6-12 months

### "Keeping Track of the Research"

June 29, 2022

5.0

This has been a great experience. At first had only planned to use for single aspect of research project and now pushing for us to incorporate into other areas. Customer support has been excellent. Always quick to respond when have questions or requests, and so very willing to work with us to customize the system to our needs.

Pros

Although there was a learning process to using the system, it did not take more than a week for us to build the framework that needed for managing samples and recording experimental data. Have multiple users with different levels of comfort with technology and hearing more and more from group that so glad that set this up for this research project. Really appreciate that Microsoft Office integrated into system, not only for editing files but as sections within a entry. This has allowed users that do not have access to office to work with us with ease

Cons

Lacking some options that know are available on other electronic notebook freeware (To Do Lists, Task assignment, Calendar, Messaging center, view only of integrating Microsoft office components, comment tracking, tags for indexing entries). One option that would love to have that seen in other electronic notebook software is the option to share study with outside user so can view (not edit) for defined period of time without using a licensed space. Would be happy if there was a limit on how many of these could exist at a time

Alternatives considered

[Labguru](https://www.capterra.com/p/239487/Labguru/)

Reason for choosing SciSure

The customer service, the rep who set up our demo provided such good information. Was impressed that during the demo period (which was a month), he not only respond well to our questions but took our feedback and entered as requests for modification of the system. Demonstrated to us that would work with us to help us use the system to fit our particular needs

Switched from

[Labfolder](https://www.capterra.com/p/144464/labfolder-Electronic-Lab-Notebook/)

Needed a inventory system that allowed better handling of aliquots and lineage. The permission management system was better for the needs of the group. And that hardly anything is every truly gone, can track history of pretty much everything.

Review Source

Response from eLabNext

July 12, 2022

Thank you for stopping by to review eLabJournal! We are happy to share that we are preparing to release a brand new add-on in Marketplace in the coming weeks for handling Task Assignments/To-Dos; additionally, we now support options for commenting/messaging on other users' experiments/reports, integration with Microsoft Office (Excel, Word, PPT), and labels/tags on projects for easier searching. We also have a few major projects on the horizon, including a full redesign of our Inventory module! Moreover, we confirmed that our team is actively reviewing several of the features you've listed for future development consideration later this year. If you have specific ideas about how you'd like any of these suggestions to be implemented, please consider emailing your Key Account Manager or Support@eLabNext.com. We always appreciate hearing feedback from our users, and we'll do our best to incorporate your comments into our next series of updates!

ET

Elizabeth T.  
Visiting Scholar  
Research  
Used the software for: 2+ years

### "eLab has helped manage a veritable flood of samples"

May 31, 2022

4.0

Overall, I'm very pleased with eLab. It has greatly streamlined the tracking of sample receipt and downstream processing for thousands of samples, allowing me to set up standard procedures that even novice undergraduate students can follow without difficulty. Likewise, the pricing was very competitive and the team at eLab has been very responsive and pleasant to work with.

Pros

This product has greatly facilitated the standardization of sample intake and inventory. Likewise, I really appreciate the ability to set up lab protocols (with version tracking) and standardized experiment templates. These features, in particular, make it easy to bring on new lab helpers in an undergraduate setting. There is no need to manage and track shared files or folders, and when a student leaves, their records and activities are preserved. The interface has generally been quite intuitive and easy to maneuver, and customer support is responsive and helpful if a user runs into problems.

Cons

There are still a few glitchy (largely aesthetic) areas. For example, the "Lineage" button appears to multiply as one clicks on or manipulates successive sample records. This can be resolved by refreshing the page, but it is not guaranteed that you will remain on the same sample record when you refresh. This doesn't seem to impact the integrity of sample records, but can be annoying when working with a lot of sample records. There is not yet a function to create copies of plates of samples (e.g., whole-plate aliquots, series, or downstream product). One can work around this with batch importation, but I do look forward to this feature eventually being incorporated.

Alternatives considered

[Benchling](https://www.capterra.com/p/182464/Benchling/)[SciNote](https://www.capterra.com/p/156310/sciNote-Electronic-Lab-Notebook/)

Reason for choosing SciSure

eLab offered a combined electronic lab journal and inventory tracking/management platform that was both intuitive and economical.

Review Source

Response from eLabNext

July 12, 2022

Thank you for reviewing eLabJournal, Elizabeth! Our team worked hard to design an easy-to-use UI and we're glad to hear that those efforts have paid off for you. The latest version of our Lineage add-on resolved the glitch you mention and is available in the Marketplace please make sure to check and update the Add-On. We're also working on a bulk cloning feature for plates and hope to release it soon. Thanks again for sharing this valuable feedback so that we can improve the eLab experience for our entire user community, and stay tuned for some exciting updates!

BJ

Bastian J.  
Senior Strain Developer  
Biotechnology  
Used the software for: 6-12 months

### "6 month of eLAB and don't want to miss it anymore"

August 18, 2021

5.0

Pros

We're working with several microorganisms and getting them organized into easily trackable collections are a big plus for us. In general we're using the customizable samples a lot, also for tracking individual fermentation batches. Together with the barcoding feature, tracking and identifying samples has become really straight forward. Another great feature is the collaborative approach we can use, when we work on different projects. Everybody in the team can contribute with individual experiments and still everything is organized into the same project/study, which makes tracking the overall progress really easy.

Cons

One of the things that certainly need some improvement is the data-management system. You can store data within experiments and in a dedicated file-storage system, but these are not interconnected (at least not that I know). And to work with the file-storage is also not the most straight forward way to organize your files. A little more database management functionality here could go a long way.

Alternatives considered

[Labfolder](https://www.capterra.com/p/144464/labfolder-Electronic-Lab-Notebook/)

Reason for choosing SciSure

Labfolder has a very bad reputation for being rather slow and most importantly unstable.

Review Source

Response from eLabNext

July 12, 2022

We appreciate this feedback on the data management system, Bastian. Our team has created different options for File Management, i.e the eLabHybrid solution, however, we do realize that these days, the need is very different for large volume data creation, connection, and analysis. Because of this, we are actively considering options for adding new utilities to File Storage, as well as unified file management solutions. Your comment is heard loud and clear! Feel free to reach out to our Support Team if you would like to offer specific recommendations for us to consider - much of our product development is customer-driven, so your input will help us to provide software that improves the experience for the entire eLab community!

HC

Hannah C.  
Research Associate II  
Biotechnology  
Used the software for: 2+ years

### "Effortless and Scalable Inventory Management"

February 28, 2025

5.0

Pros

Handling a large inventory of samples and reagents used to be a challenge--until we implemented eLabNext. The barcode label printing and scanning capabilities have streamlined our workflows and minimized human errors. What I appreciate most is the seamless integration of inventory items with out experiments and protocols, keeping everything organized and easily accessible. The eLabNext team provided outstanding support during onboarding, ensuring a smooth and stress-free transition. This platform has become an essential tool for our lab.

Cons

There was/is never a bad experience with eLabNext and the team.

Review Source

VR

Verified Reviewer  
Graduate Research Assistant  
Research  
Used the software for: Less than 6 months

### "SciSure in Academic Research"

January 7, 2026

5.0

Pros

Helps track and manage training, protocols, and regulatory requirements, reducing compliance gaps and generally intuitive for researchers and lab staff once set up.

Cons

Can be expensive, especially for smaller labs or projects with limited funding and may feel restrictive for labs with highly customized workflows.

Review Source

MZ

Mitchell Z.  
Hilfsassistent  
Veterinary  
Used the software for: 1-2 years

### "2-3 Things that NEED to be implemented into elab"

April 3, 2023

5.0

Pros

I like that you can edit samples easily, and that you have a lot of possibilities with the configuration-map

Cons

you need to implement 3 functions:1. implement "personalised-view" of your samples everywhere! at the moment, we only have personalised view on the "sample-list". We truly need to have a personalised view in "Advanced-Search-Results", as well as in each specific Location.2. Possibilities to change Date-format. = we sort our Dates with this format: DD/MM/YYYY -> elab should register this and when we try sorting by date, it should start with sorting by YYYY. At the moment, it is only Sorting by DD, which is absolutely not usable for us.3. Allow Control-C/Selection of Search-Results in Sample-List (or/and advanced-Search, but only when number 1 has been adapted too) = this would allow us to rapidly export our search-results from sample-list to excel etc.

Reason for choosing SciSure

I cant remember which alternative products we considered. But out of all those, we decided to give elab a shot and are so far happy with our product.

Review Source

Response from eLabNext

August 9, 2023

Hi Mitchell, thank you for your review! We are happy to share that we recently received the 'Ease of Use' Capterra badge. It is fantastic to hear that you find our platform to be user-friendly. Regarding the specific functions you mentioned, the custom views in Advanced Search have already been submitted to our development team, and we would be happy to add you to our list of requestors. We will be sure to keep you updated on the progress of this feature. As for export purposes, we have recently introduced a new add-on, the Sample Export Column Selector, that allows for easy column selection. Furthermore, we're pleased to inform you that the sorting by year and Control-C functions are already available. We would be happy to demonstrate these new add-ons and features. Please get in touch with our Support Desk to schedule a call with one of our dedicated Customer Success Specialists.

DG

David G.  
R and D Lab Manager  
Automotive  
Used the software for: 1-2 years

### "eLab - easy to use and effective"

April 2, 2024

5.0

Pros

quick integration and setting up the zebra printer only took seconds

Cons

I would use same name for experiement, project, and sometimes study.

Review Source

TS

Tania S.  
CEO  
Biotechnology  
Used the software for: 2+ years

### "Product you can grow with"

April 6, 2023

5.0

We leverage this tool to enable our IP documentation and trade secret processes. It is critical in our valuation and assessment of multiple processes across multiple species. It allows researchers to easily move between projects and scales well as our operations grow.

Pros

This product enables us to ensure a secure environment for our IP related data. It is also seamless across our different labs and allows us to easily move between species and topics. The tool has also been easy to accommodate our rapid growth in researchers over the years.

Cons

There are some features like stylus, etc. that would be nice to have. But overall it meets the majority of our needs.

Review Source

Response from eLabNext

August 9, 2023

Thank you so much for your review, Tania! As an ISO 27001-certified company, we place the utmost importance on information security. We are delighted to hear about your positive experience with our platform's security measures. Sometimes 'nice-to-have' features are 'nice' for some but essential for others, so we have submitted them to our development team. If you haven't already, please send your feature requests to our Support Desk so that we can keep you updated on the progress of those features. We value your input and look forward to continuing to provide you with the best possible experience!

LB

Lauren B.  
Research Officer  
Research  
Used the software for: 1-2 years

### "We love eLab!"

December 4, 2023

5.0

Pros

Easy to use and aesthetically appealing interface. Fantastic for inventory management!

Cons

Can take a while to learn and take advantage of all of the features.

Review Source

Response from eLabNext

December 14, 2023

Thank you, Lauren, for your amazing review! It is incredible to hear that you and your team are enjoying our platform. Our goal is to provide a user-friendly and intuitive experience, and we’re delighted that you find the user interface aesthetically appealing! Our development team has put in a lot of effort to create a more streamlined and modern interface with the new Inventory V2 Beta. We truly value your feedback and understand there may be a learning curve when adapting a new platform. However, we want you to know that we’re here to help and support you every step of the way. Our Support Desk or your dedicated account manager are always happy to help you. Please do not hesitate to reach out to them if you have any questions or need any help. Thank you again for your review and for being part of the eLabNext community!

ZB

Zara B.  
Research Assistant  
Research  
Used the software for: 6-12 months

### "eLab Next made my lab book management easier"

December 4, 2023

4.0

i am a fan of it and prefer it over using paper lab books, which were tedious and time consuming

Pros

\- the inventory system has been a game changer for our lab group - the electronic lab book has made it easier to show my data to my supervisor

Cons

it takes a while to understand the system

Review Source

Response from eLabNext

December 21, 2023

Zara, thank you for your amazing review! It is incredible to hear that our eLabInventory has made such a significant impact on you and your team. We are thrilled to know that our eLabJournal has streamlined your data approval workflow. We’re dedicated to delivering a seamless experience to all our users and your positive feedback is a testament to that. We understand that learning and adjusting to a new system can take time, but our team is always here to help you! Whether you have questions or need a demo of any feature, please don’t hesitate to reach out to our Support Desk (support@elabnext.com). They would be happy to lend a helping hand!

JJC

Jowin Jestine C.  
Data Engineer  
Biotechnology  
Used the software for: 6-12 months

### "LIMS: A Blessing in Disguise"

April 19, 2023

4.0

Organise our inventory. We have had great success with inventory managment, and eLab is big part of it. Love the API function, wish it had better documentation, especially using meta fields as many of our samples have meta fields

Pros

I love the templates, bulk uploads, how UI looks. It is easy to use

Cons

Many Features of Reporting are missing, We have to use Third Party Apps, that we pull data using the API

Review Source

Response from eLabNext

August 9, 2023

Thank you, Jowin, for your review! We love our templates, too – it makes the job of anyone in the lab much easier to standardize and optimize the efficiency of any workflow! With regards to reporting, currently, there are many tools to get the reports out, but we agree that within the system, we can have better visualization for the summary of the work being done! We are happy to announce and inform you that it is on our roadmap to have such features very soon! Please check with your Lab Digitization Consultants for the exact ETA on this!

MV

Marie V.  
Lab Manager & Research associate  
Biotechnology  
Used the software for: 6-12 months

### "Replace the paper notebook"

August 27, 2021

4.0

Pros

eLabJournal is an easy and efficient way to replace the paper notebook. It's really user friendly. We use also a lot the inventory and it is convenient to link samples to experiment.

Cons

The most feature that could be improved is the way to add samples in experiment (in used/generated samples section). Indeed, when we search the sample, it's only in the browser, so we need to know the location of the sample and we can only add samples located in a same box at a time. If we could add a sample in experiment by searching a sample in the same way that we can search a sample in the Inventory -> sample list section, it could be really easy to add samples.

Review Source

Response from eLabNext

July 12, 2022

Thank you for reviewing eLabJournal Marie! We absolutely agree that this can be improved, and our team is working on it - stay tuned for more updates on this topic! In the meantime, have you tried the Scan to ELN add-on available for free in our Marketplace? This feature lets you scan barcoded samples directly into your experiment sections and can really help streamline the input process. Our development team is also working on a full redesign of our Inventory module that will optimize your sample management workflows with a host of new features and improvements! - - - - -

SV

Stefano V.  
Head of Immunology  
Biotechnology  
Used the software for: 1-2 years

### "eLabJournal review"

April 3, 2023

5.0

Love it

Pros

Easy of use, interaction with biobanking

Cons

Cost of having it on our server, but everything else is perfect

Reason for choosing SciSure

I was already familiar with it from previous company

Review Source

Response from eLabNext

August 9, 2023

Thank you for your amazing review! We're thrilled to hear that you are having such a positive experience with eLabJournal and our super-packed biobanking features! We're excited to share that we have recently been awarded the 'Ease of Use' Capterra badge, and you're an integral part of the testimony that showcases just how user-friendly our platform truly is. Furthermore, our biobanking add-ons are great for providing features to track and access your data and improve your overall workflow. Your feedback means a lot to us, and we sincerely appreciate your support!

JD

John D.  
Lab Safety Compliance Coordinator  
Facilities Services  
Used the software for: 1-2 years

### "University of Arkansas Lab Auditor Review"

October 10, 2019

2.0

Overall BioRAFT has been more trouble than helpful. It only works if the professors and students use it and many have been very frustrated with it so they do not use it until we tell them to. I have many emails from professors complaining about multiple aspects of the software that I would be happy to share.

Pros

I like the tracking of lab members and their training. That s about it. But that only works if the professors do their part. Many professors have complained about the inability to temporarily suspend a member who has left the lab and will return at a later date. they do not like the fact that they have to remove the member and reenter them to stop the harassing emails regarding overdue training.

Cons

Everything else. 1. I especially do not like the software bugs and the enormous amount of time it takes to use. Being logged out or loosing entered information after saving has been the biggest problem among many. I have multiple emails regarding lost time and data. I have to copy and paste everything I key into BioRAFT into a word document in anticipation that what I entered could be lost. 2. Exporting the chemical inventory where it is readable and printable has been a real disappointment. 3. The Labs vs Spaces disconnect is absolutely ridiculous and does not seem very well thought out.

Review Source

EA

Erin A.  
Research Assistant  
Research  
Used the software for: 6-12 months

### "eLab Inventory Review"

January 31, 2024

5.0

Pros

The different options for manipulating samples

Cons

You can't move a sample series over if samples in the series that is being moved is in the spaces that you are trying to move to.

Review Source

Response from eLabNext

February 15, 2024

Thank you, Erin, for your review! We are delighted to hear that you are enjoying our platform and all the amazing features it offers. We always strive to meet our customers' needs when it comes to manipulating samples in various ways. We have designed eLabInventory with this in mind and it is truly incredible to know that you can personally attest to this. In terms of moving sample series over in a box, we encourage you to reach out to the Support Desk (support@elabnext.com) regarding this feature. Our dedicated Customer Success team member will be happy to assist you in submitting your feature request. Thanks again for your feedback and for being part of the eLabNext community!

AB

Alisson B.  
Research Scientist  
Biotechnology  
Used the software for: 6-12 months

### "Good lab journal"

August 16, 2023

5.0

Pros

I like that eLabJournal was really easy to implement in the regular lab work

Cons

It could be a bit more personalized on how the experiments can be viewed on list mode

Review Source

Response from eLabNext

September 12, 2023

Thank you, Alisson, for your positive review! We're delighted to hear that you find our platform to be easy to implement and that it has optimized your lab work! We're committed to providing a seamless experience for all our users. We appreciate your feedback regarding the personalization of experiments, and we encourage you to share your feature requests regarding the experiment list with our Support Desk at support@elabnext.com. They will be more than happy to assist you and ensure that your requests are properly documented for our development team to consider.

JB

Jessie B.  
Research Associate  
Biotechnology  
Used the software for: 1-2 years

### "ELN experiments"

October 19, 2023

5.0

Pros

I really like how it is easy to modify and add sections in an entry.

Cons

I don't like filling out a table. It's hard to move down a column since the only way to do it is by clicking into each box.

Review Source

Response from eLabNext

October 27, 2023

Thank you for your review, Jessie! We're thrilled to hear that you're enjoying our platform and find value in the features/functionalities it offers. We have created our Journal module to be user-friendly, so it is great to hear that you find it easy to use and modify. Regarding the table section, our team is working on improving the table section for better formatting and adjustability. We encourage you to contact our Support Desk (support@elabnext.com) so they can add you to the list of requestors for this feature request and update you when the new editor has been implemented.

IG

Isaac G.  
Laboratory Support Assistant  
Research  
Used the software for: 6-12 months

### "Easy to manage inventory "

December 4, 2023

5.0

Pros

Stock quantity and location is easily visible to create experiments

Cons

Can sometimes be confusing to navigate.

Review Source

Response from eLabNext

December 13, 2023

Thank you, Isaac, for your positive review! We’re glad to hear that you are finding our platform user-friendly and that it is helping you effectively manage your inventory. We understand that there can be a learning curve when using a new platform but rest assured that we are here to assist you every step of the way. We would be happy to provide demos/training and answer any questions to ensure you can navigate the platform easily. Please reach out to your dedicated account manager or our Support Desk (support@elabnext.com) and we are happy to assist you. Thank you again for your review and your support!

KH

Karen H.  
Lab Safety Program Manager  
Education Management  
Used the software for: 2+ years

### "A Game Changer!"

October 3, 2019

5.0

I have greatly enjoyed the implementation and usage of BioRAFT. Representative and her team have been excellent in walking us through the process. I love how it streamlines not only the processes on the EHS end, but also lessens the burden on researcher end.

Pros

I love that this is one place where you have all laboratory information right at your fingertips. It's user-friendly, has a fast response time, and automates many of the processes that I used to have to do manually.

Cons

It doesn't have every little bell and whistle that we might ideally want, but they are constantly receiving feedback from users and working to improve the product.

Review Source

SS

Sakshi S.  
PhD Candidate  
Biotechnology  
Used the software for: 6-12 months

### "Easy to work "

September 25, 2020

4.0

Pros

I like this software because it is easy to work with and keeps things very organized and clean. It is also easy to share with others.

Cons

I would like to hand-write directly on the document to have it like paper notebook. There are some differences in mobile app and the website. I would like to have similar features for mobile and desktop app.

Review Source

Response from eLabNext

July 12, 2022

Hi Sakashi, thank you for sharing your experience with the platform! While the Mobile App isn't intended to match the browser's functionality 1-for-1, there are a few unique features that make it a great companion piece to the desktop version of eLab when you're "on-the-fly" and away from your computer (ex. the voice transcription functionality allows you to dictate notes hand-free!). That said, our new UI has a mobile-friendly design that will allow you to use the full version of eLabJournal on your tablet or phone's browser! If you're looking to handwrite text and have it translated into a digital format, there are app extension on both iOS and Android that can be installed for use as a secondary keyboard. There's an app called Handrwiring, that is mostly used by our customers, consider trying that! In the meantime, we've recently allocated a number of resources into optimizing the Mobile App, so stay tuned for more details!

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