Who Uses This Software?

Small, medium and large businesses.


Average Ratings

48 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.01/month/user
  • Pricing Details
    Pricing depends upon number of users. See site for pricing.
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • Milum
  • www.milum.com

About Office Tracker

Office Tracker provides you with a total office management solution that simplifies scheduling, customer management, time management, and group communications. Your entire office saves time, eliminates mistakes and improves productivity. Automate your entire scheduling process and schedule and share information for people, rooms, resources.


Office Tracker Features

  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-time Scheduling
  • Resource Scheduling
  • Room Booking Management

Office Tracker Reviews Recently Reviewed!


Scheduling is a breeze

Mar 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our company has workers that are mobile and do not have the schedule before they leave the shop. The schedule gets adjusted daily and sometimes changes are made real time. It is imperative to have my employees get these changes on their mobile device as soon as it occurs. The labeling allows for customization which through color coding my employees can know quickly urgent appointments or other types of appointments. They can also easily update the appointment thus allowing me to know when it has been completed. The old days of making 100 phone calls a day are gone. So impressed by Office Tracker which is why I have been using this for over 10 years.

Cons: The only downside is you have to have a server or a dedicated machine that acts as the server machine. Most of the time it is no issue if the server reboots or I lose power because I am near the server to get it back up and running however if I am also away from the server and it goes down we are down until I can get someone over to get it back up or I can get there myself. There may be a better way but I just have not explored that yet with their service team which by the way are excellent at responding quickly to my issues.

Eay to use and great visualisation

Mar 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and easy to categorise jobs via label colour makes it such an effective tool to manage the Engineers and their jobs.

Cons: Start-up time while it processes names and events seems to take a long time.

Licences being used and allocated over a 24 hr period rather than by connected users.

Not so much a 'least like' but as we use it to schedule UK wide Engineers it would be nice to have functionality to be able to group them via, maybe, another column we could use for 'Region', colour-code the names field (not just the leading edge of the entries) so we can quickly see who's in what group and also be able to select them by group (rather than having to use the name pallet and un-tick all the others).

Overall: Utilising Office Tracker for scheduling Engineers and their jobs it is easy to see their availability and downtime simply by looking at the available 'white-space' (ie time during the day that hasn't been allocated) so that rescheduling/reorganising of jobs can be made to produce the most cost effective solution.

Functional

Jan 03, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: I can easily identify who the event is for, and have all our "employees" listed so that they are easy to select. There is quite a bit of information that can be listed for each event, which is helpful.

Cons: We rely on event reminders, and the reminder system seems to break often, and then doesn't send reminders properly.

Overall: We use the program daily. Events are easy to schedule, and the ability to list information is abundant. However, it seems that every month or so something breaks, glitches, has to be updated/fixed and it is frustrating. In addition, while the support team is quick to respond, their answers are always short and seem incomplete. I have to ask one or several follow up questions just get my initial query answered - when I feel like they could have anticipated this and been more thorough in their initial response.

Scheduling People and Science Materials

Apr 08, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The web based access so that our instructors can see the details of their assignment at any time is invaluable. We also really like the email notification for additions and changes. Many instructors utilize the vcal attachment so that they can integrate our assignments with the rest of their lives. The client software provides easy viewing of many schedules simultaneously for quick decision making when re-assignments need to happen.

Cons: We would like to have more customize-able fields so that we can track materials with specific entries in the database rather than narrative in the agenda field.

Overall: We are happy with Office Tracker and have been using it for about 10 years.

Office Tracker organized our business!

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: With the latest upgrades, we are now able to see schedules on personal devices like phones. This has made communication and planning so much more efficient!

Cons: We would like a more robust client management system within OT. We have to use another system, so it seems like we duplicate information which requires more time.

Overall: We have many staff with varying schedules and clients. With OT we can see where staff has openings to see new clients. We can also let staff know of any changes in schedule right away. it has made coordinating and communicating about schedules and meetings SO efficient!

Overnight lost all future event entries with no explanation why.

Apr 04, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Nothing at all... This product is not user friendly and offers no technical support. I also understand the annual fees will be increasing before ou next renewal. I am immediately moving platforms.

Cons: Bottom line to me, the Office Tracker system failed! I see little to no use restoring the existing backed-up version since because when the back-up system was established (on our end) it was not set to overwrite (and, no other software application had any problems with lost data requiring restoration); therefore, any reasonably recent version is non-existent (that part is our fault, I understand). That said, it was our believe that this data was stored in your system. The only reliable option I see is to install Google Calendar and start from fresh since I have lost faith in Office Tracker due to whatever happened to forwardly stored events (past events were not effected)(and the problem occurred over a weekend of non-use). I am extremely disappointed with the product itself and the lack of direct support in place for me as a client. Your product has put our business in serious jeopardy and caused many internal problems. I manage another Lodge as well for which we use Google Calendar and that information is secure. Product support via e-mail and "how to" articles is not a viable option for non-IT individuals. I see no advantage to your product and no effort has been made to point any out. I cannot understand the product capabilities that enticed my predecessor, who paid amount per year, to license this product.

Office and Operating Room Scheduler

Oct 03, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Software is very easy to understand and use. We have not had a major problem or lost a schedule. There is no need to call for service.

Cons: It is difficult to remove medical providers who are no longer with the practice. Administrative function is time consuming and could be made easier.

Overall: Our office likes using Office Tracker. It is easy and problem free. Tracker is used to communicate with each other in the office and with our telecommuting staff.

Review

Nov 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It is easy to maneuver around to check dates quickly. It is easy to print out a report of the meetings for the week also.

Cons: I don't like that if I schedule a reoccurring meeting that if one date is not available that I can't just exclude that date and schedule the rest; or I wish it would give me the option to move that meeting to another meeting room. Right now if this happens, I have to schedule the meetings up to that date, then schedule the rest after the unavailable date. It would just be easier to have the option to move that meeting to another room or to exclude that date so the rest of the meetings could be scheduled.

Overall: Overall I am pleased. Just some little changes, like the one mentioned above, would make it even better

Office Tracker and our business

Jan 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: That you can link the consumers with the staff members and can make changes very easily!

Cons: I wish that it had a mobile app that could be used. This would be helpful for many of our individuals who are out in the field to access the program.

Overall: Overall, it has worked very efficiently with our business needs, the support is always willing to help out and walk you through any issues that may arise.

Great Progam for Scheduling

Jan 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Office Tracker has mad scheduling at our business a breeze. What we like most is that we can color code rentals and lessons on the schedule, making it less confusing. We also enjoy the recurring feature because it saves time on scheduling.

Cons: Overall we enjoy Office Tracker and have nothing we least like from the program

Capterra loader

Easy to use, great customer support

Feb 01, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: -You can schedule a large number of offices

-There is both a web and a local version, and flexibility in pricing

-Instructions on how to use the program are clear

Cons: The full web version is a bit pricey, although there are a number of options that are more affordable.

Overall: This has helped us over many years now with our complex scheduling needs.

Ease of use

Dec 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have used this software for more than 10 years. It is very easy to use. Office Tracker Customer Service is always available and very knowledgeable.

Cons: Can't think of anything at this point. The software is extremly easy to use.

Overall: Overall we are very pleased with Office Tracker and look forward to investigating other uses for the product.

Long-time user - Still love it!

Mar 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It works! Pretty simple and uses our SQL for integration into our existing CRM

Cons: A few glitches here and there and upgrading has been a challenge.

Overall: We use OT to schedule our contractors around the world for Live Captioning and Transcription work. It does a nice job of ensuring consistency and timezone adjustments.

Making it Work!

Oct 16, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: OfficeTracker is very flexible an easy to use. Training is quick and simple. Changing appointments, updating capacity and making revisions are effortless.

Cons: We wish this integrated with software more.

Overall: Overall it does a nice job of keeping track of our daily agenda for multiple operations.

Office Tracker

Jan 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: We have enjoyed the ease of access in scheduling the meetings we need to and keep track of them. It's accessible and able to recall past information easily which is very important to us.

Cons: There hasn't been too much that we haven't enjoyed about this software.

Scheduling Software

Feb 15, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is fairly easy to use. We appreciate the ability to color-code information.

Cons: It does not integrate with Google calendar.

Overall: We use Office Tracker to schedule student sessions with various tutors in our tutoring center. The ability to color-code tutors, students and timeframes is most helpful.

Review of Office tracker

Nov 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: You can use colours to denote types of appointments

Cons: It has a flaw in it where if you log in remotely you can get someone else's schedule and even though we have applied their fix - it is still happening and no resolution - so you have to reset your schedul.e

Overall: Great

Happy Customer

Mar 28, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. The ability to color code appointments.

Cons: There really isn't anything that I dislike about this software.

Overall: Office Tracker gives us the ease to block slots of time so our customer service can set up appointment. We use the Recurring Option to create these slots. Very useful tool.

Helpful Tool!

Oct 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's great being able to keep client notes all in one place for consistency.

Cons: We're happy with this product, any suggestions we have address the aesthetics of it as opposed to the function.

Overall: It's a great way to track appointments and updates with our clients.

Office Tracker

Nov 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a company we are running two separate system incorporated into the one office tracker programme and it is so easy to use and meets our requirements perfectly

Cons: Been experiencing issues with the programme closing after each alteration

Office Tracker

Feb 12, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Easy to use. It gives me access to all the rooms in our hospital.

Cons: The application sometimes crashes and their is not a reason why. The application can use some improvement.

Overall: Great application and easy to use. The application makes my job a lot easier..

Excellent Product

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly, great for multiple users with several areas.

Cons: There really aren't any cons we have multiple users, it enables non event staff to check availability when the office is closed.

Overall: Double booking overbooking, is a thing of the past.

Office Tracker for Education Department

Nov 05, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: You can use this product online and track whether or not you have room availability from anywhere.

Cons: When you make changes it can affect multiple areas in the program and you might not know that you made changes to the other areas.

Office Tracker

Apr 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like that only some people can edit and everyone else can view. Easy to search and use.

Cons: The view from the administrator and the user are different and print different. Wish the view for everyone looked like the admin user.

Data/Fiscal Specialist

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Ease of use, The reporting is very straight forward.

Cons: The way to save different names with the programs can be hard to understand at first but once you get past that it becomes really easy to use.

Overall: It does it's job

HCB DIstribution

Oct 29, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The way you can customize to your company's needs

Cons: When ever I do have an issue. The costumer service is tough to communicate with unless you pay to talk to someone.

Overall: I really like it for keeping track of my schedule

functional for our company

Nov 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: easy to figure out and user friendly, allows many users

Cons: not able to customize as much as we would like and not compatible with other programs (ie QuickBooks)

Overall: provides the daily schedule for all contractors to use

Great basic product

Nov 29, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, customer support, basic features

Cons: Cost, annual subscription versus purchase outright, lack of substantial upgraded features.

Overall: Scheduling the events of our rental facility church

Office Tracker Review

Mar 18, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is fairly easy to use. It accomplishes our basic goals as an organization.

Cons: Would like more control over the functionality.

Overall: We use office tracker to publish our daily room schedules.

Liking Office tracker

Dec 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Ease of use and design and use. Being able to use colors for scheduling

Cons: I need to look in to the mobility of office tracker

Overall: We use it everyday , and like it very much

Rentals/Install Company

Feb 08, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We have not found a better way to schedule people and vehicles. Easy to view and add on desktop!

Cons: Doesn't consistently work on mobile applications.

OT Review

Oct 15, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the color coated events and ability to see the events.

Cons: The display is too rigid. I would like to be able to see more presentations for times

Office Tracker Customer Feedback

Feb 20, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Have used this software for many years. Ease of use is a positive

Cons: Number of options available to compromise

Overall: We use as scheduling system

Efficient.

Apr 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to use, navigate and highly customizable.

Cons: The exorbitant extra charge to be able to access the schedule remotely.

Love it!

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use and flexibility is great.

Cons: Nothing I can think of really stands out.

Overall: Great scheduling that's easy to use for multiple users

Capterra loader

Love it!

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and the scheduling is so simple.

Cons: If anything...the price being cheaper be nice.

Overall: We use this daily and it works great!

Great product for Title Companies

Jan 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of use and color coding features.

Cons: Nothing, it has worked great for us for almost a decade.

Office Tracker is Awesome

Mar 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It helps us schedule without double booking.

Cons: It works. Seriously. What's not to like?

Overall: Huzzah!

Patient Scheduling

Jan 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Very compatible program for our office needs.

Cons: When trying to contact someone by email a reply time seems delayed. And have a difficult time changing our color coding in drop down box.

Overall: Overall experience is great.

Best Scheduling Software

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -Ease of booking work into a busy shop.

-Scheduling jobs for 10 technicians is managable and easy to understand

Cons: like all aspects of the software. We are not using to its full potential yet but we like everything its doing for us.

Overall: Used this software years ago and got away from it.......not sure how we managed but have the software again and love it!

Great Fast & VERY HELPFUL

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: how convenient it is to route calls for the next client

Cons: Sometimes it says there are more than the amount of users selected so it wont log on

Overall: pleased!

Gets the job done!

Jan 16, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: the program is easy to use, not overly complicated.

Cons: Wish there was an easier way to merge items from two names if one of the names was deleted.

Office Tracker

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use, the reoccurring event is very helpful.

Cons: setting up is a little difficult but once you figure it out goes very easy

Overall: very positive

Office Tracker so easy to use!

Nov 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of use for all users and that it has mobile access

Cons: the mobile app lags when trying to enlarge to read on a mobile device.

Great product for simple scheduling

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of setting up areas for reservations

Cons: Wish that it saved my last report format

Overall: Easily able to reserve park pavilions and sports fields with little effort. Set-up is simple and I can quickly search for a date someone is looking for to check availability.

Great software but not exactly what we need

Oct 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: visibility through out our company and communication

Cons: We are looking for something that does a better job tracking labor hours

it gets the job done

Aug 22, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: it allows us to easily manage about 40 people, a few rooms, and a few pieces of equipment

Cons: needs more flexibility - we'd like to add more custom fields, but the limit is 2;

interface is old-fashioned, clunky

unable to upgrade everyone at once via group policy

Overall: a few schedulers can manage 40 employees who can get a weekly view of activity

Only if you can figure it out!

Mar 10, 2016
3/5
Overall

1 / 5
Ease of Use

1 / 5
Customer Support

Comments: When I first ordered, they where sooo nice and supportive. Only to find our later that I was basically on my own to try to figure out how to install correctly or if I had questions. The program is very delicate. If instructions are not followed correctly there will always be lingering problems. I bought a 3 user contract. But when our third user turns on Office Tracker the program fails. And if I call to ask ONE question, I have to pay over $100.00 to get it answered. And do not dare to deviate from that question...it will cost you! I've tried looking for someone locally to help me with it. No one knows about this program. It works well, if you are VERY computer savvy. For those of us that are not and do not have time to figure it out, might as well look elsewhere.