Milum

Office Tracker

3.5 / 5 6 reviews

Who Uses This Software?

Small, medium and large businesses.


Average Ratings

6 Reviews
  • 3.5 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.01/month/user
  • Pricing Details
    Pricing depends upon number of users. See site for pricing.
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • Milum
  • www.milum.com

About Office Tracker

Office Tracker provides you with a total office management solution that simplifies scheduling, customer management, time management, and group communications. Your entire office saves time, eliminates mistakes and improves productivity. Automate your entire scheduling process and schedule and share information for people, rooms, resources.


Office Tracker Features

  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-time Scheduling
  • Resource Scheduling
  • Room Booking Management

Office Tracker Reviews Recently Reviewed!


Overnight lost all future event entries with no explanation why.

Apr 04, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Nothing at all... This product is not user friendly and offers no technical support. I also understand the annual fees will be increasing before ou next renewal. I am immediately moving platforms.

Cons: Bottom line to me, the Office Tracker system failed! I see little to no use restoring the existing backed-up version since because when the back-up system was established (on our end) it was not set to overwrite (and, no other software application had any problems with lost data requiring restoration); therefore, any reasonably recent version is non-existent (that part is our fault, I understand). That said, it was our believe that this data was stored in your system. The only reliable option I see is to install Google Calendar and start from fresh since I have lost faith in Office Tracker due to whatever happened to forwardly stored events (past events were not effected)(and the problem occurred over a weekend of non-use). I am extremely disappointed with the product itself and the lack of direct support in place for me as a client. Your product has put our business in serious jeopardy and caused many internal problems. I manage another Lodge as well for which we use Google Calendar and that information is secure. Product support via e-mail and "how to" articles is not a viable option for non-IT individuals. I see no advantage to your product and no effort has been made to point any out. I cannot understand the product capabilities that enticed my predecessor, who paid amount per year, to license this product.

Office Tracker organized our business!

Aug 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: With the latest upgrades, we are now able to see schedules on personal devices like phones. This has made communication and planning so much more efficient!

Cons: We would like a more robust client management system within OT. We have to use another system, so it seems like we duplicate information which requires more time.

Overall: We have many staff with varying schedules and clients. With OT we can see where staff has openings to see new clients. We can also let staff know of any changes in schedule right away. it has made coordinating and communicating about schedules and meetings SO efficient!

it gets the job done

Aug 22, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: it allows us to easily manage about 40 people, a few rooms, and a few pieces of equipment

Cons: needs more flexibility - we'd like to add more custom fields, but the limit is 2;

interface is old-fashioned, clunky

unable to upgrade everyone at once via group policy

Overall: a few schedulers can manage 40 employees who can get a weekly view of activity

Love it!

Sep 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use and flexibility is great.

Cons: Nothing I can think of really stands out.

Overall: Great scheduling that's easy to use for multiple users

Office Tracker

Sep 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is easy to use, the reoccurring event is very helpful.

Cons: setting up is a little difficult but once you figure it out goes very easy

Overall: very positive

Only if you can figure it out!

Mar 10, 2016
3/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: When I first ordered, they where sooo nice and supportive. Only to find our later that I was basically on my own to try to figure out how to install correctly or if I had questions. The program is very delicate. If instructions are not followed correctly there will always be lingering problems. I bought a 3 user contract. But when our third user turns on Office Tracker the program fails. And if I call to ask ONE question, I have to pay over $100.00 to get it answered. And do not dare to deviate from that question...it will cost you! I've tried looking for someone locally to help me with it. No one knows about this program. It works well, if you are VERY computer savvy. For those of us that are not and do not have time to figure it out, might as well look elsewhere.