# Rainbow Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Rainbow Software - reviews, pricing plans, popular comparisons to other Collaboration products and more.

Source: https://www.capterra.com/p/180324/Rainbow

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# 

 Rainbow Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Rainbow

## What is Rainbow?

Rainbow Cloud-based solution designed for Enterprise communications to help users manage telephony, chat, visio conferencing, team discussions and much more.

## What is Rainbow used for?

[Collaboration](https://www.capterra.com/collaboration-software/)[Unified Communications](https://www.capterra.com/unified-communications-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Rainbow

4.5 (6)

VS.

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

Contact vendor

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (6)

Ease Of Use

4.6 (10,908)

Value For Money

4.6 (5)

Value For Money

4.5 (6,658)

Customer Service

4.0 (5)

Customer Service

4.4 (6,409)

## Rainbow alternatives

[4.6 (14,520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting price

$14.99

Per User, Per Month

[4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[4.5 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting price

$4.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,470)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[View all alternatives](https://www.capterra.com/p/180324/Rainbow/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Chat/Messaging

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Communicate using direct chat or messages within the system

Alerts/Notifications

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

File Sharing

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Mobile Access

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Video Conferencing

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Connect with meeting participants remotely over video

Activity Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Rainbow 34 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Transfers live calls to other agents

Identify the number and contact information of a caller before answering the phone

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Manage, organize, and store contact information

Alter the layout and content of reports

Public or private sharing of digital files such as documents, audio/video, images, and more

Group messaging lets multiple people carry on a group conversation

Track interaction history by documenting conversations for contacts

Manage the process of planning and scheduling meetings, including agenda creation

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Two-way actions and communication between multiple users in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Digitally share screen view with others

Allow users to access multiple services after entering their login credentials once

Send messages via SMS

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Presenter can see and hear participants and vice versa

Record and playback video calls

Connect with meeting participants remotely over video

Upload or use pre-set virtual backgrounds during video meetings

Computer-based system that allows users to send and receive voice messages

Get Advice

We can help you find the software with the features you need.

Features

4.0 (6)

4.0

Based on 6 reviews

## Pricing

Value for money

4.6 (5)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.6 (5)

4.6

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (5)

4.0

Based on 5 reviews

## User reviews

Overall rating

4.5

Based on 6 reviews

Filter by rating

5(4)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AS

Ashley S.

Social Worker

Hospital & Health Care

### "Easy to Make Calls"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 26, 2026

My company moved from using Cisco Jabber to Rainbow and its been an easy transition. I love the ability to make calls from my computer while working.

Pros

It's another option to talk to patients when you are working remotely. Instead of calling from your desk phone or a cell phone, I love how you can use the computer app to do outgoing calls but also can receive incoming as well.

Cons

You can't answer calls unless you are contacted to WIFI or have internet access. So really, you cannot do it from anywhere.

Switched from

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)

It was my companies decision. I had no control over it, but was told it would be more reliable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NT

NUICA T.

ACCOUNT PAYABLE

Accounting

### "Great connectivity "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 10, 2025

I like the sound from the video calls and the fact that i can share my screen easily

Pros

great connectivity for each employee; sociability

Cons

Sometimes, I can't send friend request easily.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PD

Paul D.

IT

Health, Wellness and Fitness

### "Simple SECURE communications"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 12, 2024

Simple - easy and very powerful app, was deployed easily and it is now just another part of our day

Pros

Rainbow is VERY simple to configure and customize, a number of different user profiles were required. The application itself is very easy - this was important to ensure it was adopted

Cons

The name isn't well known, I had to explain who the company was first - but once the users starting to work on the app, that wasn't an issue

Alternatives considered

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)

Reasons for choosing Rainbow

Price, ease of use and the number of platforms it ran on

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Philippe R.

Consultant developpeur

Telecommunications

### "Outil professionnel et ouvert"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 19, 2023

Étant en mobilité forte L'accès à Rainbow depuis n'importe quel terminal ayant accès à internet est un vrai +L'ouverture de la plate-forme CPaaS peu connu mais pratique et également ouverte

Pros

Outre les fonctionnalités UCaaS qui sont maintenant bien abouties et richeCette solution RAINBOW offre plein de possibilités d'intégration dans les différentes applications métiers des entreprises via sa plate-forme CPaaSComme Connectivite avec les environnements IoTLes systèmes de supervision et alerte L'interconnexion avec de nombreux CRM Et ceci sans gros développement

Cons

Quelques petites fonctionnalités de confort manquent encore mais elles sont Mineures et non essentielles pour ma part

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CS

Cory S.

Technical Analyst

Retail

### "Not Very Liberating"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

April 13, 2021

Not very liberating. You can't transfer a call or conference. You can't record your voicemail message. You can't setup shortcuts or a personal directory. You can't pickup a group call. You can't even tell who's calling YOU!

Pros

That we could integrate it with our current infrastructure without much effort and get our users homeworking readily. It's simple to use, for the basics.

Cons

It's bugginess and lack of features. Rainbow seems like an acquisition by Alcatel of a suite that was not developed natively for Alcatel systems.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Vitaliy B.

Communication Expert

Information Technology and Services

### "Good Corporative Cloud Messenger"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2018

Very simple to use this messenger, you can invite your contacts from office 365 or Gmail, and start collaborate with your family, friends and сolleagues. Windows,MAC,IOS,Android,Web - i use this messenger in any platform. Most of functionality is free! No Ads! 1 gb of cloud storage in free version. Connected with our OmniPCX Enterpise, click-to-call,presense, and call log of my deskphone, it's very useful!

Pros

Very simple to use this messenger, you can invite your contacts from office 365 or Gmail, and start collaborate with your family, friends and сolleagues. Windows,MAC,IOS,Android,Web - i use this messenger in any platform. Most of functionality is free! No Ads! 1 gb of cloud storage in free version. Connected with our OmniPCX Enterpise, click-to-call,presense, and call log of my deskphone, it's very useful!

Cons

No translation to my native language (Russian) I can't buy a bussines version because my country not in sales list, it's very bad! In collaboration with OXE or OXO, i can't connect SIP phones, only Analog,TDM or NOE IP phone. Small bugs, but software is growing up

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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