--- title: "Re:lation Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Re:lation Software - reviews, pricing plans, popular comparisons to other Customer Communications Management products and more." source_url: "https://www.capterra.com/p/180331/Re-lation/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Re:lation Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Re:lation ## What is Re:lation? It is a groundbreaking customer correspondence tool that can conduct operator education, aggregation and analysis. ## What is Re:lation used for? [Collaboration](https://www.capterra.com/collaboration-software/)[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ¥39.21 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Re:lation 5.0 (1) VS. [### WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,484)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting Price ¥39.21 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.8 (16,484) Value For Money 5.0 (1) Value For Money 4.7 (11,534) Customer Service 5.0 (1) Customer Service 4.3 (10,747) ## Re:lation alternatives [Viber](https://www.capterra.com/p/180348/Viber/) [4.4 (4,064)](https://www.capterra.com/p/180348/Viber/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180348/Viber/) [Telegram](https://www.capterra.com/p/180347/Telegram/) [4.7 (6,440)](https://www.capterra.com/p/180347/Telegram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180347/Telegram/) [Text Request](https://www.capterra.com/p/167015/Text-Request/) [4.6 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) Starting price $47.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167015/Text-Request/) Highest Rated [Missive](https://www.capterra.com/p/152884/Missive/) [4.9 (184)](https://www.capterra.com/p/152884/Missive/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152884/Missive/) ## Features AI summary Based on 21,823 Customer Communications Management reviews According to Capterra reviewers, these are the collaboration features buyers prioritize most when evaluating a solution: - **Secure Data Storage** (**65%** of reviewers rated this feature as critical) - **Collaboration Tools** (**54%**) - **Document Storage** (**57%**) Re:lation is positioned around other collaboration capabilities rather than these reviewer-prioritized features. Its available functionality is geared toward supporting team communication and coordination in day-to-day work, helping businesses keep conversations organized and giving teams a central place to manage ongoing interactions. Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Interaction Tracking Track interaction history by documenting conversations for contacts Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Re:lation 4 features Manage and track all internal and external communication conducted via calls, email, text, or chat Public or private sharing of digital files such as documents, audio/video, images, and more Track interaction history by documenting conversations for contacts Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Version Basic ¥39.21 Flat Rate,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User 会社員 Marketing and Advertising ### "顧客対応が一元管理できる！" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 4, 2023 社内にはリテラシーの低い人もいるので、新しいシステムの導入にはどうしても慎重になりますが、その心配は全くありませんでした。それぐらいわかりやすく、使いやすいです。 Pros インターフェイスがわかりやすく、導入時にテスト期間を設けましたが、その必要も無かったと感じるぐらい、すぐに皆が使いこなせるようになりました。各人の対応状況が一元管理でき、社内の情報共有も容易になりました。 Cons 初期設定時、アドレス帳の一括登録の際、うまく情報が反映されないことがありましたが、すぐに対応して頂けたので、満足しています。 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.