WhatsApp

WhatsApp


4.5 / 5
671 reviews

Who Uses This Software?

Android app for small businesses who wish to quickly and ealily commuicate with their customers.


Average Ratings

671 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Installed - Windows
    Mobile - Android Native
  • Training
    No
  • Support
    Online

Vendor Details

  • WhatsApp
  • www.whatsapp.com
  • United States

About WhatsApp

Messaging app that enables real time customer communications for small businesses.


WhatsApp Features

  • Batch Communications
  • Chat / Messaging
  • Content Management
  • Email Distribution
  • Interactive Content
  • Multi-Channel Communications
  • On-Demand Communications
  • Personalization
  • Print Management
  • Template Management
  • Video Content

WhatsApp Reviews Recently Reviewed!


World easy communication app

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to download; the file is only 6.4 MB. You can download this app on Androids, iPhones, BlackBerry, Windows, and other modern Smartphones.

The app identifies your contacts who have WhatsApp automatically. You can start texting messages and sharing multimedia files instantly. Phone and video calls are free anywhere in the world. You don't need to register for the app; it uses your phone number for identification. So, you don't need to disclose any personal information.

There are varieties of customization tools available. There are group chat features. You can create custom groups of maximum 100 people. So, this app is very useful for sharing files among groups or group discussions. It provides extra features like emoticons, message pop-up boxes, pushes notifications, shares maps and location information, etc. You can back up the conversations to Google Drive or the internal memory storage of your phone. In case you delete the messages accidentally, you can get everything back by re-installing the app.

Cons: You can only communicate with people who have also downloaded the app. That is, you need to convince your friends and others to download it. Message encryption is only limited to certain versions of the app.

Overall: WhatsApp is a very popular instant messaging app today. People of all backgrounds are using it. Whether you want to chat with your friends or connect with your coworkers, this app is used for both casual communication and professional work. More than a billion people are now connected to this app. Using this app people can share instant messages, files, pictures, and videos for free. The app is compatible with all the Smartphone models and it also works on 3G, 4G and Wi-Fi networks. WhatsApp has some amazing features that allow you to communicate in any form with your friends and colleagues for free. You can easily create groups and chat. The interface is simple and easy to use. It supports almost every platform. Overall, it's a great app and you must download it today.

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Best user friendly and free messaging app

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: There are many awesome features i like the most. They are as follows:-

1. Secure your privacy:

- Delete last message if not delivered.

- Enable/Disable the last seen message.

- Restrict your profile photo to everyone/others/your whatsapp contacts.

- Restrict your About caption and Status too everyone/others/your whatsapp contacts.

- Turn off the read receipts message in chats

- Secured end-to-end chat encryption done by whatsapp for individual as well as group chats.

2. Share photos/video in My Status Option and can view those people who see your status.

3. Easy video call and phone which do not lags even for 1 sec if phone has good internet bandwidth.

4. Group Video calls are also done without lagging .

5. It can share document(pdf, jpg, png, docx etc) very quickly.

6. The most demanding feature is sharing live location (for 15minutes, 1hr, and 8hrs) to individual and

in group chats with additional comments. Moreover it also suggest surrounding location while

accurate/permanent location.

7. It allows sharing audio from file manager and also individual voice.

8. Can share upto 30 images/videos at a time and view in grid form so user should have to scroll to check

the images/video has been delivered or not.

9. It maintains the history of audio/video calls done by individual or in a group chats.

10. User can link there whatsapp chat to PC browser using whatsapp web features.

Cons: There few features which i like the least about whatsapp. They are as follows:

1. Whatsapp Payment feature which is still in beta version for some users.

2. Limited amount transferred upto 5000 in payment feature.

3. Battery consumption is more in video calls for the phones ranging below 10000.

4. Very Less filter options for images and video than other chat application.

Overall: Its the best messaging application which i can recommend. Guiding other whatsapp users with sharing location is real problem solving for me which is infact easy to track and share.

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Whatsapp has became a new way to sell

Feb 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I love most about WhatsApp is the mere fact that opened a new form to sell. WhatsApp is now a great service to connect with possible clients, and be closer to them. That's what big companies do, they have a presence in the clients life.

Talking about my personal life. Whatsapp also helps me to connect with my friends & family.

The group function is what I most use, you can add your team, your classmates and your slumber party friends.

If you're in the educational online sector, it is very recommendable to create communities, and give them value everyday. You will win them and they gonna buy you.

I think WhatsApp, has become almost the default app on every smartphone to send messages. Because it is entertaining, easy to use, and offers a lot of functions to the world, for free.

Cons: Well, it should connect with facebook and suggest contacts, it would make easier the way we found people.

Also, some day I had a problem to transfer my content from an iPhone to Android.

This is a tip:

It should have a tool to make marketing in WhatsApp. You know, sending promotions to a big

Overall: There is a lot of great things WhatsApp offer for free, so I'm really glad with this service.

You can use the normal app for your personal life, but there is WhatsApp for business, and I think that's the key to become a better seller and connect with clients in a way that few do.

I hope to see my expectations became a reality in the future, because having a lot of users means having a lot of potential...

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One Of The Best Chat Apps You Can Use

Feb 07, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: This is a really nice chat app to use to keep in touch with people. You can make groups or just chat one on one. It runs through your cell phone number. You can also receive phone calls and video chat within the app as well. You can save pictures to your phone within the app so you never lose any of the memories. You can update your status as well as have ringtones for special people that call or message you on it. It has a feature you can star voice clips, text or pictures. This way you can click your profile simply click starred and see all that you saved easily without having to scroll back through all your old messages.

Cons: Downfall at least for the iphone not sure about android based phones, but you can not use some ringtones mainly the ones that came with the phone not custom ones you make. However that doesn't effect the calls just the text part of the chats ringtone. The camera is a little off as well like when you take pictures sometimes it shifts it sideways when it shouldn't. I thought this was just me but had others tell me the same. This being said if you take the picture out of whatsapp and send it through whats app it works good.

Overall: This is become one of my favorite app. Its easy to use and its not over done. It has voice clip, calls, video chat, pictures and all in one place. It makes it easy to keep in touch with saving my text messages and helps me talk overseas to people I know.

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My whatsapp review

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Whatsapp as a software is hands down one of the best texting and messaging soft wares out there in the market. I have used this software as way back as 2013 and I can confidently say whatsapp software is a very rigid software. Its user verification feature ensures that the account is well protected. It also has other interesting features such as Group creation (as many as you like) to enable easier connection to a large number of people, Free video and voice calls for single or group use, file transfer in PDF, music, picture and video formats. It's end to end encryption is also a brilliant addition which ensures that your data doesn't fall into the wrong hands of third parties. It's beautiful user interface is also something to add, and the recently included status function brings friends closer making the software more aesthetic and multi-purpose. I could go on and on about the pros of this software. It is a really good software.

Cons: The web version of whatsapp lags a lot sometimes. It sometimes encounters some difficulties while syncing contacts thereby skipping some contacts. It also has a low limit of the video file size you can send.

Overall: The whatsapp software has really been a very important factor in my business and personal life, enabling me to reach out to business partners, clients and family members.

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WhatsApp - Review

Feb 19, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I really like about this software is his design as opposed to other social media apps. Theirs tradition is now on very high level, which Is amazing. He is available on every language, which most people find interesting and easy to use. I really like theirs scrolling type sorted alphabetic order, it makes it simpler to find your contacts. I also like when I am video chatting with my friends, the camera is crystal clear , and there is no connection problems at all, but what I find the most interesting is chats with stars , you just hold your finger on any conversation, and later you can find it more easier than before. The groups can be created very easy, and I use it very often.

Cons: What I like least about this software is that they can be often be very simply in some ways, they have maybe 15-20 options while other apps have more than 50, also they often fall behind. My suggestion is that they need to be improved more often, and also they should change their logo, which look very old to me and don't describe themselves as what they are.

Overall: With WhatsApp I am solving problems like communication with people who aren't in this country, and chatting and meeting people from whole world, thanks to WhatsApp, now I am more like open person ready to chat with people all over the world.

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Best Texting App

Feb 07, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: WhatsApp is the best instant messaging app I have ever used. some of the things that makes it indispensable and unique is the fact that it is only meant to send and receive text in a real time, send files like "doc, videos, audios, images/pictures". infact, it makes communication easy by making audio and video calls to your contacts anytime and anywhere, they also made it possible to create group chat to communicate with people not on your contact list. WhatsApp as over the years create bonds and improve friendships there bringing people together closely to themselves.

WhatsApp have two types to suite two categories of people. The Personal WhatsApp and Business WhatsApp.

The Personal WhatsApp is for personal use which enhances communication between you and familly/friends whose contacts are in your phone. Business WhatsApp is for Businesses of all sizes to communicate with customers/clients across the globe.

Lastly, WhatsApp is secure with end-to-end encryption mode.

WhatsApp is seamlessly Useful for everybody

Cons: Sometimes, making voice or video calls internationally is a big issue because it takes 3 seconds for the receiver to hear whatever you say. Doesn't happen all the time though.

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Whatsapp Is Just the Best

Dec 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that whatsapp is a free application for all makes it outstanding. I started using whatsapp in 2014 and ever since then, the developers have drastically improved on its functionality for better.

You can keep in touch with anyone in the world by simply chatting, voice or video calling so long he/she is registered on whatsapp. It is also a great tool for staying in touch with customers and clients.

It doesn't even use much of one's Internet data nor take up much space in your device. Once a contact number is saved, you can communicate with the person so long he/she is registered on whatsapp. You can also block numbers you do not want to chat you up on whatsapp.

Your security is taken seriously as you can decide to hide your details from non contacts or your contacts as the case may be.

Statuses are also there to keep you entertained and even keep your business active. you could advertise your products and services through whatsapp statuses. There is so much to love about whatsapp I must say.

Recently the developers rolled out whatsapp business for businesses and I love it!

Cons: No issues so far with whatsapp. The app is amazing.

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WhatsApp is my favorite

Feb 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about WhatsApp is that I can use it easily on multiple devices. The QR code is fast and easy to use if I ever change the computer I am on, and adds a level of security that makes me more comfortable with using the messenger.

I love that I can easily access all of the photos I have in a conversation. My best friend and I both work from home and use WhatsApp all day every day on our phones and computers. We can search for things we said anywhere in the whole conversation, and the search doesn't just turn up with "this message contains that key word" but jumps the conversation to that location so you can also view context.

Cons: Lag. I have no idea why there is lag. I have a wired connection, and there is lag. I am on fast WiFi, and I have lag. It is intermittent and unpredictable. What's frustrating is that you can see someone typing and then you end up having messages build up and get stuck and the conversation gets all out of order.

Overall: Like I said, I love WhatsApp. It's my favorite messenger and I use 4 different ones on a daily basis for work or personal reasons. The ease of use across devices and archiving and searching of messages and pictures are top notch.

Fast and secure messaging app

Jan 27, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Whatsapp provides an easy way to send messages, videos, pictures and documents securely. It allows you to choose who sees your profile photo, status and last seen details. You can also see if the recipient is online and if they have read your message. You can also call, video call, create a workmates groups or discussion forums. They recently introduced a feature to allow you to delete a message that you send to the wrong person or group. You can use the mobile app or Whatsapp web.

Cons: It is dependent of the internet. If your internet connection is not stable, you may experience delays when sending or receiving messages. It is kind of addictive because of its conversational nature. People in the workplace may spend time chatting other things apart from work-related issues.

Overall: Communication is very important in the workplace. Whatsapp helps us keep in touch, update each other and discuss any matters conveniently without having to arrange meetings. It is easy to use and everyone has installed an app on their phone. It is simple and straightforward. you are always certain that the person you sent a message has read it or not. It also comes with advanced security features to ensure information doesn't get to the wrong hands.

Whats App Review

Feb 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: WhatsApp is a free mobile calling software which as long as you have a valid phone number you can user it for free without any charges. I use WhatsApp daily to make phone call internationally to call my family members and its a great app, I can communicate, send messages, share pics, and docs within the app. WhatsApp is also helpful in my workplace as well my department has created a group chat that we chat about anything after hours, share pics and get to know each other. WhatsApp give me the option to get things resolved quickly such as if I need to ask for get information from someone I can dial in or send a message right away. moreover, WhatsApp messages have a blue checkmark that let me know that the other person has read the message, if it is a 2 grey checkmarks that means the message has been received but not yet read by the person.

Cons: Whatsapp, connection can be slow at times especially if the other person I am talking to I have no idea how good the connection is via internet, I hope WhatsApp in the future implements a feature to let the users know the strength of the connection.

Send instant messages to the other side of the world

Dec 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the fact that WhatsApp allows you to create and maintain connections through messages and video calls with people from all over the world. In fact, with WhatsApp all you need is to download the app and insert your phone number, and then you are all set to start your conversations. I also love the fact you can download the WhatsApp app and use it to share instant messages and calls with your computer/laptop (apple in my case). I also think it is great the fact you can register to the app, by simply using your phone number!

Cons: I don't like the fact that sometimes it is difficult to find a new contact from the phone in the list of contacts of WhatsApp itself. I don't have anything else to say about WhatsApp, in fact I am very happy and satisfied with this app.

Overall: I am now able to easily communicate with a lot of people from all over the world, by simple logging in into my WhatsApp app, form both my phone and my computer. I believe this is one of the best apps for instant messaging offered today on the market, and I definitely suggest everybody to give it a try! You'll be amazed by how easy communicating and keeping your contacts can be.

Connect with Anyone, Anywhere

Feb 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This program is amazing in the fact that all you need is a connection to the internet and you can connect with anyone, anywhere. Our family uses it because people have had to move on with their lives and families. We can stay connected and have had over 8 people face timing with each other at once. I have used this for work because staff have international cell phones. Sending and receiving messages used the data and the individual users had their cell plans for that, much cheaper than sending text messages at international rates.

Cons: The software does have a tracking element to it. It will tell users when you are on the program chatting with others and when the last time you were active. You can choose to ghost that tracker but will be unable to see others. You must be visible to see the activity of others. It also automatically syncs your contacts and others will be able to see if you are using the program.

Overall: For the ability to face time and send pictures and videos to people anywhere in the world is totally worth it. First I ask people who want to share is, do you have WhatsApp?

One of Best messnger software for connect with your friends.

Jan 07, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: There are many options in whatsapp to protect our privacy.That's the best thing in whatsapp.As a example if we don't like to expose our profile picture for strangers,We can select "visible only for contacts" option for it.Likewise limiting visibility of status for people,online status visibility and many other things we can customize using privacy

Cons: Any whatsapp user that have our contact can add us into group chats without our permissions.That's the thing that I don't like in whatsapp.Because anyone can add us into any type of group chats.Sometimes that chats contains inappropriate things that we don't like to see even.Also we can see contact number of any person in that group.Then by adding us to a unknown group chat our personal contact number canbe expose to strangers.

Overall: When connecting with customers or friends by calling or messaging, whatsapp save my money by allowing me to get free calls and free chatting options.Also I can easily share my thoughts with friends by uploading statuses.Because of status disappearing after 24 hours it helps to save my privacy and avoid strangers stealing my informations also.

WhatsApp: Excellent Free International Phone Service

Nov 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how if WiFi is present, I can very easily phone or video call any of my loved ones in any country. The texting, phone calls, and audio recordings are all extremely organized and separated, eliminating the need for inconvenience and annoying tasks such as listening to voicemail.

Cons: I don't like how WhatsApp is difficult to transfer to different phones. I recently had a phone malfunction and found out that I had to use my phone number and undertake a tedious procedure in a failed quest to retrieve the data from my previous phone. I was not able to access chat history before my phone's date of damage.

Overall: WhatsApp is a wonderful app, easily connecting people internationally for free. No matter what country I'm in, regardless of time or time zones, I am able to communicate to any of my loved ones across the globe. I also like how organized the system is. I can text, voice record, and phone and video call all in a user friendly and organized manner. My issue with it comes not in what it provides, but in its extreme difficulty in transferring its data to a new device. My phone malfunctioned and I was not able to retrieve any of my old chat history.

Want to have a faster communication?

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like everything of this feature. I downloaded the app as soon as I heard of it.

What i like the most of this app is that is very useful in our life, It is a very easier way to communicate with people around the world, we can make some phone calls, we can also get some video calls, we can send voice notes whenever we want and we can also send texts immediately to another person. This feature has been developing new features that we can use, like for example, now ,we can share some status with our contacts, like photos or some quotes also videos if we want.

Cons: Sometimes, it is on maintenance but this is very rare to happen.

Overall: I use this app daily, at work , at college and also i give a proper use of it in my personal life.

It is very useful for me, because with this app, I can communicate with my family, friends around the world. We can talk via phone call or video call if we like and we do not have to pay for it, you just have to download the app on your phone and enjoy of this fantastic app.

Also, it has been useful for me at work since we can communicate very easily with my partners.

Messaging app with nothing but just messeging

Feb 03, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It doesn't have bulky features like the timeline for posting images etc as some other messaging apps have. It does its job, that is transferring messages.

Very simple to use and the best alternative for a messaging app on your phone.

Video calling quality is very good.

A lot of features have been added in the last couple of months like limiting the number of people you can forward a message and if you forward any message to someone, it will have a label as "Forwarded" so that you can know that the sender is not the actual person to send that particular message.

Cons: It has introduced the featture of adding stories that innoyed me most. To be honest, Whatsapp should not try to make this app just like a social networking site where people are trying to look into someone life always.This should be a simple messaging app; its foremost job.

Overall: Overall it is a great app and best alternative of system's messging app. sharing location, video calling and some of the other feature have made it a complete app to connect with your dear and near ones.

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WhatsApp for Free Communication

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: WhatsApp is my favorite app for free communication with my international friends/family. Here's why.

Pros:

- It's free to call and text other users who have WhatsApp.

- The interface is simple and intuitive; easy to navigate.

- I can send voice messages in chats when I don't have time to type everything out.

- Helpful features that I use frequently are: the ability to name chats, star messages I want to come back to, see when users were last "seen" in the app

- Supports group video calling up to 4 people

- Free of advertisements

Cons: I only have a few dislikes about WhatsApp:

- You cannot contact another WhatsApp user if you don't have their phone number.

- WhatsApp does not provide photo/video filters like Instagram, Snapchat, etc.

- File size limit is pretty small.

Overall: WhatsApp is the easiest and free way for me to communicate with my friends and family around the world. The fact that it's free and does not show ads it's a major plus, as well as all its super useful features. For me, it beats FaceTime, Viber, and all the other leading communication apps.

Whatsapp offers different methods of communicating

Jan 30, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that you can send a message or access messages sent to you at your convenient time. You can call or send a message, video, documents etc. If the recipient is not online, they will receive the content you sent when they get online. You can create a group and add members who share interests. It is easy to install and gives you many communication options.

Cons: The fact that it is versatile and widely accepted also means that it can draw your attention from the core business. We tend to check it regularly and share interesting content that is not related to our job. When it comes to functioning, altering the dates on your device may make the app fail to open. You also have to update it from time to time.

Overall: We use Whatsapp to share personal and group messages fast and conveniently. If anyone needs help, we can guide him or her using this app. We also share research papers, videos, photos, pdfs and other materials that we need in the workplace. The good news is that you are sure whether the other participant has read your message or not. The design and UI is great.

Easily chat with all your contacts

Feb 10, 2019
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: There isn't much that's easier than WhatsApp when it comes to instant messaging, particularly group messaging. It's so common that most people are bound to have an account already. While iMessage is an in-built replacement, when you're trying to communicate with people using a variety of devices (iOS, Android, Windows, etc), WhatsApp ensures that everyone can get the message.

The best feature is the 'Mute Notifications' option, especially when part of lots of groups, though it would be helpful if you could determine your own length of time.

Cons: It's kind of annoying that you can't have more than one active account installed on a phone device. When upgrading from one phone to a new phone, you have to remove the connection from one device before your account and messages can be access on the new device. Realistically it shouldn't matter because you're getting a new device so you shouldn't need to go back to the old one, but having to do this every 12-18 months just seems unnecessary.

From a security perspective, it's disconcerting that anyone that has my number can automatically see that I have a WhatsApp account.

Overall: As a communication tool, and a free tool at that, its simplicity and prevalence make it a no-brainer to use. From a business perspective, it's not something that I personally want to use regularly but it does come in handy from time to time.

Best messaging app in a while

Feb 17, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The biggest pro of this app is just the ease of use and download. The app is only 6.4 MB, it is available on iPhone, Android, WIndows, and many other devices. Sharing media is really smooth you can send a collection of videos and pictures through good internet pretty easily. This app is widely used among people so I can use Whatsapp as my primary messaging app. WhatsApp also has group chat feature which allows you to make group chat with a max of 254 people.

Cons: I have never really had any major problems with WhatsApp except for outages. However, I do wish that they allowed more people to join a group chat because I have college classes that contain around 300 students and we cannot use WhatsApp since there is a limit.

Overall: WhatsApp is probably one of the best apps I have ever used for messaging. It is widely used and accepted everywhere, so most of the type you do not even have to worry about asking your friend or co-worker to download the app. WhatsApp also has video calls and normal calls which also comes in handy.

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An advanced communication app

Jan 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I like Whatsapp because it is fast and secure. with a stable internet connection, your message is delivered fast. You can call, send a message or video call. The voice and image quality is fairly good especially when the internet connection is good. You can send different types of content including photos, videos, voice recordings and docs.

Cons: It requires regular updates. It will not work if you don't update it within the set time. Due to its versatility and user-friendliness, users may end up taking too much time chatting and sharing videos, images etc in the workplace. Its functioning is as good as your internet connection.

Overall: We needed an app that will offer a chat option that is easy follow. While we could use email, you can never be sure if your email was delivered and read on time. Whatsapp lets you know when the message is received. You get instant answers to your concerns. Unlike emails, everybody keeps checking Whatsapp regularly. You can create a group, add members and share relevant content, which is accessible by all the members.

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The only Messaging App you'll ever need!

Feb 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like the most about WhatsApp messenger is the easy with which Video Calling is able to be carried out. The whole flow to get from adding a contact to video calling them is simple and extremely easy to understand. I also like the fact that you are able to get detailed information about your account usage, for instance, how many messages you have sent to specific people, and what they have sent you in return.

Cons: I like the least that the software is owned by Facebook. Even though all messages are end-to-end encrypted, I am still concerned that all will not always be that way and that security may become an issue. There has also been talk recently of adding advertising on WhatsApp.

Overall: I have been using WhatsApp for about 9 years now and am still very satisfied with the product. I am able to interact directly with customers and clients any time of the day without worrying about being a nuisance. I am able to keep track of who I sent what messages to, and what the responses were.

Best Communication App Ever

Feb 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Beautiful clear voice.

Easily embeded in your phone. Your username is your phone number so its easy for your contacts to find you and you to find others who have whatsapp in your contacts

Recently added video feature provides a cross platform app to be able to make video calls etc

The most users compared to its biggest rivals.

Easy to share your files from your PDF documents to images to video clips

Clear information provided when the call is going through or if the opposite side battery is low or call is about to be dropped off because of service. These little features are very neat

Cons: I have not encountered anything bad about it. It has satisfies all my needs.

Overall: It has become the best and most useful app on the phone ever since facebook bought it.

Our company have a group for all managers to keep communications strong among team members and hotel operations have got much much smoother.

It has been a life saver of communicating with family overseas

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Best easy to use, free messaging app in the market

Feb 04, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Available in both mobile and desktop versions. desktop version has been useful as we can send PDFs, JPEGs to other users.

Can also share live location in the mobile version. Can also send voice messages as well.

Recenly, there has been an update increasing the security as you can now allow access to the app with finger print or faceID.

It backup every message. The voice and video calling is clear and up to standard.

Cons: Sometimes it eats up the phones memory as it saves everything. However, you can change the settings to not save images to the phones gallery.

Also, when you send an image from the desktop version, eventhough you open the samething in the phone you cannot save it to your phones gallery.

Sometimes if the internet connection is not good, it disconnects from the PC.

Overall: Overall, both the desktop and mobile versions of WhatsApp has been very useful for me for almost every communication need in my day to day work.

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A Free Message and User Friendly Software

Jan 12, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The software has interesting features that makes the conversation to be amazing .It is a software that enables sending of free messages.There is an option of group chats that facilitate chatting among the team members.It has an option of enabling and disabling the last seen message.The software has an option of sending photos, videos,and audios.It is a software that enables people to connect around the world.The app has a feature of status that ensures that it's users are entertained.Recently,there is Whatsapp version primarily for Business.It is an app that supports advertising of products and services.The app also enables video calling helps saves money.

Cons: One of the disadvantage I have experienced with this app is that it is not possible to contact someone if you do not have their number.

Overall: It is just an amazing app as it one of the best software to connect with friends and customers.

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You must use this to communicate

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Great price (free)

- conversation encryption

- group chats

- multi platform

- desktop tie-in

Cons: - Tough to get people to try something different

Overall: So, I have a tight group of scout dads who were all in on using Apple Messages on our iPhones. Then, I went and jumped ship to Android. Threw a wrench in the works really. I'm never going back BTW.

Therefore I was tasked with finding a replacement. Tried Allo by Google for awhile. It was pretty great. Comparable to Apple Messages for the most part. Then, Google pulled the damned plug on it. I'm not sure they'll ever come up with something like Apple Messages to be honest.

WhatsApp was something I'd used prior to this, but not much. I understood the idea of encrypted conversations in it, but GIFs are a big thing among this group, so that wasn't there at first. No biggie as it came along within the year and it's available now. In addition, a few of us are on computers all day at work, so the ability to use WhatsApp Web to tie into the phone is invaluable. Chatting via a keyboard is pretty great.

I use this app every single day hundreds of times a day.

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Better than any other messaging App

Feb 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I honestly love WhatsApp because it's pretty easy to use. A teenager can use it. They can make voice or video calls with it as long as they have wifi or mobile data. WhatsApp also lets you share documents, videos, images, contacts etc and finally, you can connect it to PC and send messages from your Macbook, laptop or desktop.

You can even send messages or make notes to yourself on WhatsApp. I made a Youtube video on this.

Cons: Backward compatibility. If you switch from WhatsApp for business to the normal Whatsapp App, you will not be able to restore your backed-up chats. Don't switch to WhatsApp for business at all... Unless you really really have to. Else you won't be able to go back in one piece

Overall: WhatsApp has been amazing. You can install it for your kids, turn on the location option to be able to know where they are... in case they get lost. You can also make video and audio calls with them as well, And group calls too

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Ideal app for communication

Feb 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Best way to stay connected with anyone interested and has all the features it needs for a good communication

Facilitates group chats

Send and receive images documents videos while saving your data usage to a great extent

Privacy option to reveal your personal info such as phone number profile pic status only with those whom you want to share them.

Have video chats individually or participate in group chats

Most highlighted feature is the ability to share the real time location and recommend for nearby locations as well

Cons: Can be added to groups without our consent and that can expose our contact number to unknown parties which can bring in personal issues. Group chat capacity being limited is also a major concern .

Overall: Easiest and the most cost saving way of communication. Contact distant relations and be in the company of your family members even if you live far from them and share your special moments.

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it's easy to use

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a messaging app that is very easy to use. You can make free voice call and video calls with no international charges.

The status feature is very great, makes you post videos, pics, texts that lasts for 24 hours, I like that its only contacts saved in your phone and if they as well save your number can view your statuses. This status is an easy way to advertise products. You can choose those to view your statuses. You can mute unwanted statuses. The voice note is an amazing feature too, the emoticons add more life to the conversations. And it's a good means of sharing documents and multimedia.

You can block and unblock contacts, you can send broadcast messages which is an effective means of passing information. It's free and can save money.

Cons: The major thing I don't like about it is that the group chat capacity is too small

Best Messaging App Ever!

Feb 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I think its been 9 years since I have been using Whatsapp and I have seen it evolve into a messaging app which can do so much more than just send messages. Some of the best features I found apart from instant messaging are groups, sharing photos, files, location, audio and video calling and in more recent years message delivery and seen info. It also provides end-to-end encryption which makes it very secure. Since almost everyone uses Whatsapp it helps you connect with your friends and family in real time. And the best part - its Free!!!

Cons: One drawback which I recently found is that you cannot retrieve your chat backups if you are switching from Android to iOS or vice versa. It really was upsetting loosing years of chat history for switching phones.

Overall: Overall I am extremely pleased with the service I have received and I don't see myself not using Whatsapp any time soon!

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Whatsapp means global connection. One of the best apps ever.

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Whatsapp has been a very cool app from its launch. It offers fast chatting and fast multimedia sharing. It is more than an app to connect with your friends and relatives, now the people is using whatsapp to connect with workmates to communicate work information. Whatsapp offer some features like location and live location, and they make you life easier in order to share where are you (Just to communicate or to alert somebody). At last, but no less important, this apps has a lot of funny stuff to show feelings and to make some jokes while you are chatting.

Cons: Finding issues about this app it is not easy. Whatsapp is always trying to improve and to solve any concern. However I need more than three pinned chats. Also, I think it is necessary a folder with undesired chats, where you can group all the people or chats that you block.

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highly recommended

Feb 20, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: WhatsApp is a very low data usage.that is the most important.

we can share the location with the friend when we need.

the other most important thing is WhatsApp does not have any adds.

Cons: can share limited size of documents and videos

when we share photos it reduces the quality.

we shared the photos through WhatsApp then we delete those from our internal photo gallery in the phone. we cannot see that photos in WhatsApp chat also.

Once we download the imaged that someone sends us through then we delete it our internal gallery in the phone. again we cannot download it from WhatsApp chat.

Overall: we can keep in touch always using WhatsApp by creating an office groups chat. through this, we can update all members anytime.we can share documents using this app it is very useful.

another thing is can access this app if we have the low connection of a network it is a very useful thing because we can update other members at any time.

An App for Everyone

Jan 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This product has a lot of pros & even i can say that this product is just awesome. I can simple connect to my clients all over the world without any extra charges using this app. Now they have also come up with the idea of Whatsapp Business so that small business owners can connect with their customers. Most upcoming feature is that its going to give facility to cross application chats that will connect Facebook, Instagram & whatsapp users to send messages to each others.

Cons: Though right now it don't has any major disadvantage expect the one which will be coming soon which is of displaying ads. As Whatsapp slogan was always that they will not gonna use Ads in their app but from the time Facebook bought it, there's been rumors about their changed business policy.

Overall: Its speed, its adaptability, its updates, its features everything is just perfect.

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All-in-one messaging

Dec 28, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: WhatsApp is the most popular instant messaging platform. It has advantages in terms of security and encryption of messages. It has been updated constantly incorporating new functionality, such as gifts, stikers and live stories. It allows a great experience and is a tremendous communication tool that incorporates video calls, calls and messaging, all in one place.

Cons: WhatsApp is the most popular instant messaging platform. It has advantages in terms of security and encryption of messages. It has been updated constantly incorporating new functionality, such as gifts, stikers and live stories. It allows a great experience and is a tremendous communication tool that incorporates video calls, calls and messaging, all in one place.

Overall: I constantly use this app to communicate with my friends and family. I use it daily to spread information about my business to my contacts.

Easy communication which replaced SMS and wait time

Dec 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly

Easy to add people on whatsapp and communicate with them

Also has features like display picture, add status, add video or images as status, choose to filter your list of who can see your status

Delivery message information which can be disabled

Emoji's and stickers are enabled

Easy to share files, images, audio or video

Voice messages is a very good feature

Group chats, admin rights to add and remove users from a group

Cons: Can share limited number of video and images at once

Quality reduces when images, videos & audio is shared

If you are online, all your contacts will know you are online

Overall: Good for personal use. Has some amazing features. This could also be used as a quick main topic discussion for business. However, to many users may clutter this chat group. Not really ideal for business. However, you can buy a business account for Whatsapp.

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A Lifesaver In Terms of Business Messaging

Feb 15, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: WhatsApp removes so much of the bloat and annoyance in terms of messenger services. There are no ads, and plenty of great features, such as: starring messages, conversation searches and message quoting - these are especially important for highlighting replies in an important discussion. Best of all, it's free! All you need is the app, and someone's phone number, and you can begin messaging immediately.

Cons: There is one big thing that irks me about WhatsApp, and it's that there is no standalone web client. The browser version of WhatsApp requires you to have your phone nearby, and on the network for it to operate, and often disconnects if your phone has been sleeping for too long.

Overall: In summary, WhatsApp provides such a seamless messaging experience, that even with the lack of a dedicated web client, still provides a platform that trumps the rest.

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When having a lot of features is not what you want

Jan 04, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the integration with other apps (For sharing purposes) and having calls, chats, images, video, groups in the same place.

This is a replacement for normal telephony/instant messaging apps.

Cons: You can't turn features off. Let me explain:

This means that if you have a whatsapp account, then you have to accept the fact that people can audio/video call you.

They impose some limits which are not logical: You can't forward a messsage to more than 5 chats at the same time.

The quality of the calls in low coverage areas is not very good. Can't figure an easy way to do a video conference.

Overall: Group communications that are simpler than using Slack or Microsoft teams.

I can have my team on the phone wherever they are located in the world without having to pay a per min tariff or a 3rd party service (Like Skype). The program also is lightweight compared to Skype/Teams/Slack.

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A quick tool to stay connected with all of my contacts.

Feb 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: WhatsApp has been in my usage for quite a time.I can stay connected with all of my contacts through this platform. I can also easily make audio and video calls. Additionally, I can also check their online status which shows whether they're offline or online. Every number saved shows the picture of other contacts in WhatsApp which lets me easily distinguish between them all. Files can also be shared at high speed which shows its high working efficiency.

Cons: The only thing that I dislike is its working online. Although it consumes very less data but it has to be stay connected with the internet to keep functioning. People also sometimes adds me in the groups which I don't want to. WhatsApp works for me and most of the people in the our community and we haven't faced much of the problems with it.

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Almost perfect implementation of mobile app

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: - Identical user experience than mobile devices

- Quick and efficient login and sync

Cons: - A bit late development of last updated features (like stickers)

- Can't be used if master device is offline

Overall: WhatsApp for desktop frees your hands and boosts your productivity during your working day. It allows you to focus on your main device (desktop/laptop) and keep an eye on instant messages reaching your mobile phone, with no device swap or distracting tones. With the use of your full keyboard you can write/reply quicker and more efficiently. Another key feature is the capability to drag any file from your pc folder on WhatsApp main window, and send it to your recipient(s). Unlike some good competitors, WhatsApp cannot be used without mobile phone continuous link. That aspect has advantages and disadvantages: none can login to your account without possession of your mobile device (enhanced security), but if you are running out of battery in your mobile, you can't access desktop app too.

User Friendly and Free

Jan 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used WhatsApp for the past 5 years and it is by far the best communication app for texting and messaging out there. The voice functionality is great - I think its much more easier and reliable than the iOS messaging functionally to be honest.

Creating different groups within the messaging app is one of the reasons why I stick with this software.

The Web App functionality is also very nice and I have not had any issues with it in the years I have been using it.

Cons: Adding a contact, especially a new contact can be a little bit hard. You'll need to have their actual phone number to use it. However, it is not entirely known that it's the requirement for adding in a new contact.

Overall: I use this app every day- contact people around the world for both work and personal use. I highly recommend using it.

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New Era of Communication

Feb 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Free for use is the best thing about whatsapp. This application improving themself every day and night, they catch trends very well. Their video and call features are amazing and very great for distant relationships. Sometimes they keep families together in same groups, and also work groups are very effective for keep in touch with pals. I like whatsapp a lot in any other ways but I don't want to take your time :)

Cons: There is nothing really much about against Whatsapp. Web whatsapp could improve for new messages to number just added to contact list. I also don't like privacy issues of Whatsapp that they use our privacy data for advertisement purposes. I want to keep my tracks in private, not to share with 3rd party companies.

Overall: I like this application too much, I recommend everyone to use this product.

Best Instant messaging application for personal chats/calls/conferencing.

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Extremely simple interface and intuitive to use for everyone.

2. Allows us to make one on one as well as group chats with all your friends. Contacts list is updated automatically on the basis of mobile numbers. Also allows us to make individual/conference voice and video calls.

3. There is no need to create usernames and passwords to login/use the app

4. Pdfs, excels, word documents and videos can be shared and forwarded to multiple people simultaneously.

5. Its advertisement free and available across all platforms and devices.

Cons: 1. Internet access is mandatory to send/receive messages.

2. App needs to be installed in the devices of others to facilitate interactions. This is not available by default in the mobile operating systems.

Overall: Great application to send unlimited messages!

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The App that changed the world!

Jan 30, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: WhatsApp has changed our Lives! It has made the world a smaller place by making us connect to each other in less than a Second. I love how I can share media, location, emoticons, contacts, Documents over a single App. Video call and Voice calls for free, Sharing Live Location, WhatsApp conference calls just add to the List. Despite all these features, this app hard occupies any space.

Cons: Firstly I am quite unsure of how secure this software it. Also, the ease of knowing when someone is online or if someone has come online kind of invades personal privacy. The web application has several bugs in it too.

Overall: WhatsApp helps us office colleagues to connect when we are offline as well. Also As I work with a US client while in India- WhatsApp has really helped me connect to them when skype and other apps have failed!

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Whatsapp

Jan 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For communicating casually and also professionally it is a great tool, Whatsapp groups are very useful for big and remote teams because sharing files and communication its easy and very smooth. The connection is great and also the app is very stable, the automatic backup done by the app is useful. Adding contacts is easy, the video is amazing and very stable, with a decent internet connection works great.

Cons: Cons is that nearly everybody can have access to your WhatsApp, everyone can reach you when they have your contact number. Blocking contacts is easy, however, people can still reach you from other numbers.

Overall: Overall experience its been great, I have no complaints at all about this app, It is light and also you can use it in your PC which is a big plus when you are at work and do not have access to your phone.

Free Voice and Video calls and chat over WiFi and mobile internet

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: WhatsApp allows create user account user account using, user mobile number. Then it shows all the WhatsApp users in the saved contact list. WhatsApp allows create user account user account using, user mobile number. Then it shows all the WhatsApp users in the saved contact list. On WhatsApp create voice, video calls and chats using internet. It helps to contact local and international WhatsApp users' using internet.

Cons: Must need internet for use the WhatsApp, need a mobile number to create an account.

Overall: WhatsApp allows to share images, videos, voice clips and documents. And it has a feature for update the user states as images, videos, animation files and links. It helps share live states simply among friends. WhatsApp chats encrypted end to end encryption method and allows to use desktop and web app when the mobile app work as online.

Simple is better

Jan 27, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: WhatsApp is a simple and straight forward app that does all you need a messaging app to do. It's simple and straight forward interface make the learning curve to use it almost nothing. The voice and video chat works better than most. It is widely used globally and it's use of the contacts within your phone means when you install it you are able to start using it with any one in your contacts that is also a WhatsApp user.

Cons: I like that there is also an app to install on my Mac laptop that syncs all my messages, but wish it could do voice and video chat. This is only available on my phone right now.

Overall: WhatsApp helps us as a global organization to easily stay on touch with colleagues around the work in realtime. The security is better than most as well, so we trust using it more than most of it's competitors.

I just use it to chat with one person

Dec 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Most of my friends use facebook messenger, but I was getting a little freaked out at how much facebook seems to 'read my mail' and give me adds about things I thought were just in my head. I had heard good things about WhatsApp, and decided to try to talk my wife into switching over to that since she was the one I chatted with by far the most. An unforeseen advantage of this is her messages have a different sound on my phone than everyone else.

It's been relatively easy to setup and use. Haven't had any problems.

Cons: I prefer to use the desktop version whenever I'm near a computer so that I can use a regular keyboard. Odd this about this one over other messaging apps is even with the desktop interface it goes through your phone. So, your phone has to be on and connected to the internet even if you're using the desktop interface instead.

Also, I have a fitbit knockoff that I really just use for notifications. WhatsApp keeps sending extra notifications of things like the desktop interface being active and I haven't been able to figure out how to turn those off.

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The best way to shorten distances and stay connected

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is the most used application in history. I can be in it all day. I check the phone every 5 minutes or less they even have a message. I check states, send chains, share images and videos. The best text message application in history. Excellent work to the creators.

Cons: The call mode I think is its weak point because I personally do not use it for communication problems. While it is true this is mostly due to the speed of internet connection it is a pain to use it. It would be advisable not to compress both the images sent or give the option to compress or not as I personally send photographs by that means and in many cases I would not like to lose resolution.

Overall: Super fun is the new functions of stickers :) I find it so fun. I congratulate you and invite you to make updates more frequently.

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A Great Communication Tool

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Whatsapp have been a communication software that I enjoy using, its easy interface which allows for easy control and understanding is exceptional. It possesses the feature of sharing files in different format not to mention its easy communication platform with end to end encryption. Just two years ago it was further updated allowing video calls and voice calls, and this has made it so unique among other apps. I really do enjoy using this app on my android and also on my pc when I am at work.

Cons: The con i could notice is the ease at which anyone can message you with simply having your number, I find this to be discomforting and unpleasing to me.

Overall: I really love this app, it is quite cool and understandable, I have been using it for over 5 years now.

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Simple, light and popular

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Whatsapp is light. unlike some other apps, it doesn't occupy too much space and you don't need a lot of memory to run it. It can work well over low-ended phones.

Another thing is the end-to-end encryption. With this feature, you don't have to worry someone somewhere is spying on your private chats.

I also love the fact that one could send documents. In case there is no time to go through the process of sending a mail, WhatsApp could come in handy.

i can go on and on about the benefits of WhatsApp. The truth is, it is one of the best out there

Cons: Such a great app, but i wish there is a translation feature too

Overall: WhatsApp is quite popular, thereby making it easier for you to stay in touch with loved ones. I could say the app is the coolest out there

Best in social media industry

Nov 04, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: It is the actual necessity of every individual now doesn't matter he/she is literate or not. As there is speak and write function available.

I like double tick that clearly tells that person has seen your message if it is blue. Video and audio calling are good but one must have good speed Internet. Another is user stories i think this is best way show your photos feelings to family and loved ones.

It has somewhat replaced the email system.

Cons: They have fixed so many things i believe but there is a room to enhance video call functionality such as if two are on video call then they can switch to bigger picture but if more than two then cannot.

Overall: It is mandatory now for me to use. I use it a lot and habitual to check user stories and statuses.

I love WhatsApp

Feb 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love WhatsApp, it has changed the way I keep in contact with friends and family. It's absolutely free and the reception of the calls are good 99% of the time. The group chat is great for socializing and some of my friends use it to keep abreast of what's happening at work. I also like the fact that it's encrypted and your information is protected (in theory). WhatsApp has enabled me to save a ton, as calling cards are no longer necessary. I use this app many times a day.

Cons: None that I can think of, except that a few countries they have blocked WhattsApp calls so I can't get in touch with friends. But that's not WhatsApp's fault.

Overall: WhatsApp is great, I've had no issues with it and it's the main app I use to contact friends and family.

WHAT AN AWESOME APP!

Feb 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This must be the messenger app that I use the most. It offers a variety of services to me and all for free! With Whatsapp messenger, you can video call, make audio calls, send messages and share files. A great thing to note is that the calls can be to anywhere in the world and all you would need is a steady internet connection.

Cons: The fact that you can only hold a video call with a maximum of three people must be the thing I like least about this software. This is because sometimes I need to hold a call with almost up to 5 people.

Overall: The fact that it is free is an overall advantage. We use Whatsapp to communicate with investors abroad for calls and message sharing as it offers a secured end to end encryption. That gives us assurance that all communication is safe and sound.

Old user of this popular platform

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Instantaneous messaging with features which allow you to transfer media files and documents. Through the years other features have been added which include seamless video calling and clear voice calls. There has been a great update to security protocols and there is now even whatsapp for business which is being utilized by many companies i deal with.

Cons: The delete functionality of pics and text still notifies the end reciever that an item was deleted. The forwarding notification also seems like a feature which is not needed. Not that it hampers functionality or speed, but forwarded messages included that update. It seems that 4G connectivity is also needed to fully utilize the app else text stays in a sending state.

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Social Media

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: This application is very helpful for the communicate each other. It will give an lot of features such as messaging, calling, sharing status, and group call as well group chat option. It is very user friendly. No need to know about the application security wise it is a very good product because of it will give need to end encryption.

Cons: This application is need the good internet connectivity. if the user do not have the good internet he or she cannot use the application. So this application is depends on the internet. Some times it will getting more memory to run the program in mobile.

Overall: I'm using whats app to communicate with my colleagues and sharing the status through this application. I'm used this application for daily call. It will reduce the money.

WhatsApp makes everything easy.

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Whatsapp is a free software and I have been using WhatsApp since 2014. What I like the most of this software is WhatsApp allows me to create groups with different people in it. Also, it allows me to share videos, audio clips and documents with other people very easily. In order to do all these things, the only thing I need is an internet connection. Now WhatsApp has features like video call and story upload that make WhatsApp, even more, advance and popular.

Cons: The only concern I have is that WhatsApp does not support a very few of video file formats.

Overall: WhatsApp is the only instant text messaging Application I use. It has every feature I need and all of my friends are using WhatsApp. Therefore, I can gurantee that WhatsApp is the best in the market.

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Favorite way to communicate

Jan 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love the way Whatsapp gives me the option to send both text messages (which are great for clearly expressing thoughts) and voice messages (which are perfect when dealing with sensitive topics and I want to express intonation or when I'm too busy to type). Whatsapp is constantly increasing the selection of emoticons and I like that I can find really specific emojis to express myself with.

Cons: It is really hard to think of something I don't like about Whatsapp, but I'm not a big fan of the option to share a status. But the status feature does not get in the way of my enjoying all the other great features.

Overall: Whatsapp is my number one choice in staying in touch with my family and a variety of businesses. It's fast and free!

What's App

Nov 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: - Sharing the location

- Send Email of chat history

- Groups chat

- Best performance for chatting/calling application

- Searching messages through old conversations

- Message info details (supported on last version)

- Desktop application is a best solution between mobile and PC/Mac

Cons: - Emoji is not using the standard abbreviations

- You can not search a message for specific people

- Desktop application must work while mobile application is working

- No calling feature on desktop application

Overall: Uses:

- I'm using it for work group chatting or private one

- for car maintenance group (Reservation, issues, and spare parts requests)

Experience :

I feel it is a wonderful application between other competitors, stable without any issues for many years os using it.

One of the Best Free and Secure messaging App

Feb 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Whatsapp has lots of cool features. flowing are the some of those I really love,

* Free

* End to end encrypted messages for secure messaging

* Live Location share feature

* Awesome sticker collection

* Support for group video, voice calling, and group chats

* Support for use in web browsers quick & easy login

* Message forwarding feature

* Picture-in-Picture support

* Delete "UnRead" Messages

Cons: It's difficult to send a message to someone not, in your contact list. sometimes voice quality getting low but not always. Also, it's better if there were more cool stickers available.

Overall: Overall I use WhatsApp daily & I'm loving it. There are lots of cool features to play with & easy to use super convenient for day to life.

Best App for messages and calls

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: WhatsApp allows you to make normal/video calls and send messages to anyone that has the app on their phone for free with low data usage. Specially useful to contact people abroad, since it works just like a normal phone. Pictures and videos can be shared much faster compared to normal SMS.

Cons: Sometimes when I call my boyfriend it only rings one time, but it rings multiple times for me. Our phones are only 2 years old so I don't know why it's not working well on them

Overall: WhatsApp is a convenient way to contact people individually or in group chats. I'm able to contact my relatives abroad using this app which is great because I can't call them. However, sometimes when I call people using WhatsApp, it only rings once for them, but rings multiple times for me.

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WhatsApp Review

Feb 15, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: For a huge family with different types of phone (i.e. iphones and androids) all over the world from Washington, Ohio, and South Korea, whatsApp was the best way for us to keep in touch. All of us could use the app to have family group messages, individual texts, calls, and video chats between different interfaces which was so important to our family. This app is still how we all communicate easily and we love it, even with my oldest brother being across the world communication was so easy and for that I am grateful.

Cons: If you aren't careful it will store pictures/videos on your device filling up storage but there is a setting to change this if you would like which is nice.

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Communication channel for every youth

Feb 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: There are several things that I love about WhatsApp:

1. I can talk to my friends in foreign countries (Free of Cost)

2. It supports all the file types.

3. Easy and Safe to use

4. Two-step authentication makes the conversation secure

5. Multiple people can video chat and group chat

6. Last Seen facility (I can hide it too)

Cons: As such there is nothing that I dislike about WhatsApp but I have been reading about WhatsApp Ads which should not come into existence as it would be irritating for every user.

Overall: WhatsApp is an amazing platform for all three kinds of communications: Text, Audio and Video chats and above all it is free to use.

Also, I can take the chat back up which makes it easy for me to restore my chats whenever I change my phone.

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WhatsApp: Best Instant Messaging App!

Feb 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Secure and easy to use. It's not primarily for business, but it's okay to use it for business in certain areas where it's the commonly used. The encryption adds more security and privacy to your conversations. It's fast and it rarely bugs, perhaps not at all. Always rolls out with new updates. They recently added new emojis and stickers. I love it!

Also, the WhatsApp web is a great addition. If you're working on a computer and you'd still want to chat, you can do that normally. It's my favorite messaging app!

Cons: Nothing that I don't like, but if it had chat bubbles like Messenger, it would be perfectly flawless!

Overall: Been using it since it had a subscription fee and I totally love it!

Awesome product!

Dec 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I have used Whatsapp for more than 5 years now. It is so far the best free communication app that I have come through. Free texts and free video calls. It is very easy to keep in contact with abroad friends with the use of Whatsapp. It has many incredible features such as sending docs, presentations, videos, contacts, GIFs, Stickers, images etc. It also has the feature in which the user can share its location to anyone.

Sharing status and having group chats is also another advantage since it helps to keep in touch with our loved ones.

Cons: The other end should also have Whatsapp installed in order to communicate.

Not satisfied with the end to end encryption.

Overall: Very good!

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Application for instant messages and voice and video calls

Dec 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Whatsapp is free of cost.This is the one of the main reasons I like to use whatsapp.It saved my lot of money what I'm paying for IDD calls. Whatsapp is very user friendly. It is simple and easy to use. Whatsapp is advertisement free.This helps you to chat with your friends or family without interrupting by annoying advertisements.

Cons: You need to have a smart phone and an internet connection to use whatsapp.This is one of the main drawbacks. This will be issue for the people who living in rural areas.

Overall: Whatsapp is of the best applications for the instant messages and video and voice calls.It provides great security features when comparing to the other related applications. Whatsapp provide high quality video and voice calls.

The one thing Mark kept secure.

Feb 02, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The fact that you have peer-to-peer encryption for you messages, privacy has been an important issue these recent months/years and it's only gonna become a bigger issue in the future. By providing encryption you can ensure your users that their privacy is safeguarded!

Cons: I don't like the fact you can see (and other people can see) when the last time was when they were online. I think if you want to provide a privacy focused messaging application you should not show when you have been last online. This is an unnecessary feature and could cause stress for certain people.

Overall: I really like to use Whatsapp on mobile and awell on desktop. It's very easy and you can call and text for free using your phone number.

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WhatsApp - Secure and user friendly communication and collaboration app

Jan 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The first thing I'll mention I love about WhatsApp is that it is incredibly easy for anyone to set it up and use it.

The platform is secure and messages have topnotch encryption to keep user data safe.

I like that it's cross platform and can even be used on the PC.

It's easy to create a group and invite colleagues to join and collaborate very easily.

Lastly, I like the ability to delete a message that has already been sent. This is great for times when I send something by accident or I have reasons to retract something i've sent.

Cons: There's really nothing to mention here. WhatsApp is really solid and works well and I've never encountered issues using it.

Most popular chatting app

Feb 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: is a very versatile chat application, with many options. You can send photos, videos, share links of web pages, YouTube videos, facebook links and more. To make the chat more enjoyable and personalized you can also send GIF images and stickers. It has a very nice and intuitive interface.

Cons: It consumes too much memory of the device and also saves several times the same image if you send it more than once or if you received it and you want to forward it to another person, because it is saved in the file folder received and also in the files sent

Overall: As an engineer I use it a lot to communicate information while I am in the field, since it is very easy to send an image to inform about the status of the work.

Social Media

Dec 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to send instant messages with a minimum amount data usage and the user friendliness which is more used to and more easy than the the other apps which may rely on better connections.

The ability to reply to the selected message is an interesting and a popular feature which makes group chatting more convenient to all users.

The newly added stickers are more fun and enjoyable to use making the app more close to the user

Cons: Limitation of Mute is only for 1 year of time.

When a chat is archived, It pops up at the top if we receive a message from the archived chat.

Overall: An user-friendly app which will allow to send messages and media more easy than other applications.

Live States update and Free calls and chat using internet

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: WhatsApp works with internet, using user mobile number user can make account. Whats have special feature other than the chat applications allow with States update facility, as an update can share pictures, videos, links and many more. It helps to share our day day to life stories with our friends.

Cons: Must need internet connection for use the application, and need a mobile number to register as an user.

Overall: WhatsApp helps share day to day life stories, share pictures, videos, documents, voice and video calls using the internet. It also have as web app desktop version for Windows and Mac users. PC client and web app clients allows to use the WhatsAPP when the user log in to the WhatsApp via mobile. Its a best security feature for users.

Great for keeping in contact with friends and family

Jan 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Free communication with family and Friends around the world.

Great alternative to texting when you live in an area with no cell service. My work and home are in an area that has very bad cell service. I often receive texts but cannot send a text out. With WhatsApp I can always reply to those texts knowing that the recipient will receive the message.

WhatApp is my main source of communication with my family that live overseas. I love the group message features as it helps my family keep in contact on a daily basis.

Cons: You cannot connect with another WhatApp member if you do not have their cellphone number.

Overall: Overall I am very please with WhatsApp product.

Winner among messaging applications

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Awesome clear free phone and video calls to any WhatsApp user

Using phone number for the registration makes it very easy without filling big registration forms.

Group text messaging make my family and friends together for the communication

Compatibility with almost every smartphone

Free video chatting

Send photos and videos taken with your smartphone directly as MMS

Share location information and maps is really cool

Even my grandmother can use it due to it's user friendlyness

Cons: Tied to a single device and phone number.

In a group, only the Group-Admin can add the persons.

Storing/Retrieving the Chat from the Backup may be messy and takes some time.

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Great Group Messaging Tool

Feb 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Scales well, can be used mobile and windows desktop. Easy to use, easy to manage and a great tool for team communications. Constantly new features are being added and performance is being improved. Added functionality where only group admins can post to group has made a huge impact as well

Cons: The limitation that you need an existing phone number leads to a lot of users having proxy numbers that is not very secure - it would be better off on a user and login type of system with Phone number addition being optional

Overall: I use it as my main means of communication, great application with nice and easy to use features. I have not yet a person that is not familiar with the product so it speaks for itself.

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Our Primary Communication Tool

Feb 20, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: WhatsApp is our primary tool for communication nowadays. It replaces text and call functions of a phone. It is very easy to use and run fast in almost every system. It also has a desktop app and a web-based platform thus allowing users to keep connected while working. While WhatsApp is obviously using internet quota, it is using the quota quite sparingly making the overall cost of using WhatsApp is cheap.

Cons: While WhatsApp is good for chatting, it is hard to documented the discussion in any systematic ways. Users can "star" important messages for a fast access and users can search the chat but it is very rudimentary compared to other applications.

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Best Communication Software On Any Platform

Feb 05, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This is literally the best software for communication so far. I love this product as it improved with time a lot. Some very interesting updates came with and what is most liked feature is the ease of use and application speed. One of the latest updates is the 'Whatsapp Status'. Loving this feature as it took whatsapp to a different level defining social media abilities. Great application, very user friendly and works on any platform very well.

Cons: Nothing much but expect to see video calls quality maintained.

Overall: For years I've been using this. Actually the easiest and fastest application used for communication tasks. Plus this is very addictive with all the emoji and chat features.

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WhatsApp is the App most used for chatting and communication.

Nov 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I really like this software because it allows me to stay connected with co-workers, partners, friends and family. Everyday is most common use also in business environment. It is not just the option of chatting, also the phone and video calls are a high quality even with slow internet connection.

Cons: Nothing so far, I just would recommend to keep adding new security levels and also the possibility to have a universal number, linked to an email address or ID, in order to avoid to change the whatsapp information every time that one moves to another country or change the phone number.

Overall: My overall experience is really positive. It is probably the software most used by myself.

Best Mode of Communication in 21st Centuary

Jan 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This is a software that allows you to easily communicate with your peers. This provides many facilities like document sharing, image sharing, audio and video sharing etc. We also can send stickers and GIFs across this. There is a in build camera which enables us to capture instant shots and send across the network. What I like most about Whatsapp is that it works even under minimum network coverage. It is an app well considering about the privacy of the users which has given the chance for users to select the audience where to show our profile picture.

Cons: This doesn't work if an internet coverage is not available

Free Voice and Video Calls over WiFi and Mobile internet | Secure Chats | Share multimea

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: WhatsApp allows to creating the user account using the user mobile number. After creating the account, automaticaly shows the WhatsApp users who are in our contact list. WhatsApp allows to share meadia including Pictures, Videos, Voice clips and Doucuments as well.

Cons: Must need a good internet connection for Video calls and sharing for Video files. No sticker stickers for chats.

Overall: WhatsApp is the best chat application with Voice, Video call function and sharing the media files. Using internet and Wi-Fi helps connect with the peoples, it saves the money. WhatsApp chats secure with end to end encryption. Chat history can backup and restore with the media files, is helps to secure our memories.

What I like about Whatsapp

Feb 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: i like most the accessibility of it. How everywhere you are you can communicate with people even from far countries and really connect with them. You can even do video chat which is very cool and exciting especially for foreigners to talk. see with their families form far that's a big plus.

Cons: i like least the fact that when you send videos or pictures sometimes it can be very slow. Sometimes the videos never open and it can be very annoying.

Overall: My overall experience with whatsapp has been awesome , still awesome and it's getting more and more great by the day. I'm loving this app by the day for it's great accessibility and clearness. It's very awesome and growth is tremendous.

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Makes communicating easy and global

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Honestly, I use this app every day and I doubt I'd be able to communicate as frequently with family and friends abroad without utilizing whatsapp. As the app continues to grow, new features are implemented like video and voice chatting, sharing statuses and ability to share files and photos.

Cons: The only downside really of this app has got to be the way groups are. There is no way to really ensure you're not auto-added to groups, and muting them isn't always fun. Wish there was a way to mute just select messages within groups or something. Also, sometimes spam can creep in with this app, doesn't happen often but it is possible

Free Voice, Video calls & Chat over mobile internet & WiFi

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: WhatsApp is best chat application I have used ever. Can create an account simply using user mobile number. It helps to create an user account securely create verified users. WhatsApp allows to create group chats as well. It helps share messages, news, media files and documents.

Cons: WhatsApp does not have nice sticker packs for chat, only have smiles for chat users.

Overall: WhatsApp its one of medium to share Pictures, Videos, Sound clips, URLs, Documents(Word & PDF files). WhatsApp working using mobile internet or WiFi so it helps to access any where in the world who has internet. WhatsApp allows to backup data chat histories including the documents, and it have a facility with restore to WhatsApp.

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WhatsApp

Feb 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the best instant messaging tool in the world, currently has various functions not only instant messaging, it allows you to send documents, images, videos and our gps location, not only is it a popular app, although there are several messaging options, whatsapp without a doubt the most popular and used in the whole world.

Cons: the quality of the video calls, they are not of the best quality, the image is still very pixilated, so you have a high speed internet and high-end phones, there are other applications of video quality is superior.

Overall: the indispensable tools for communication, more useful and practical than a conventional telephone call.

Capterra loader

WhatsApp is great for team communication.

Feb 18, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: WhatsApp is a wonderful messaging app that is absolutely fantastic to use for small groups ,big groups, and any size in between. WhatsApp verifies each user by using their own phone number which is also a great way of contacting someone if they can't receive messages If they are not connected to the internet. You can send someone a message or you can create a group and send a message to multiple people. WhatsApp makes communication between employees easy and enjoyable.

Cons: One minor con with WhatsApp is that changing some of the settings for a group can take a bit to actually process for everyone else.

Share anything in seconds!

Nov 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Messaging app that is easy to use and almost everyone has this app in their phone. You can make international free call and video call without additional charges as long as you have internet access. I really like the new feature that enable user to delete their message.

For older generation, the voice message is actually an amazing feature for them to use it instead of writing messages. The group chat is another great feature as well for any group discussion.

Cons: Suggest to create more emoticon/ animation. And the con is anyone who has your phone number simply can message you (spam advertisement, etc).

Without a doubt, my preferred means of communication.

Feb 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I can chat, phone or video, share pictures and use filters, share videos and trim them in the same app, I truly like that I can see that the person I texted received the text or pic, and I can also know if they actually saw the message. You can also leave voice messages, which is great when you can't or don't want to text. You can easily make groups, and you can mute groups if they became annoying but you still want to be able to check what they are talking about every now and then.

Cons: The audio during videos could be improved. It would also be nice if you could make conference calls.

I wish all my friends had WhatsApp, much better than regular SMS!

Feb 03, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has been my preferred mean of communication with my family and friends abroad for years now. Easy to share videos (you can trim them before you send them), photos and messages. I use it to call my mom abroad for free every day.

Cons: My only issues with this app is that when using the video you have to talk like on a walkie talkie, because when one person speaks the other on is kind of in mute. When two adults are talking this is not an issue, but when screaming and talkative toddlers intervene in the conversation, sometimes it is impossible to talk. It'd also be nice to be able to have 3-way videos and phone calls.

Still missing a few things

Nov 01, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Even better now that they have a desktop client, but unfortunately your phone still needs to be connected to the internet for it to work. I love the group messaging and how you can add people to the group seamlessly. Much better option than your default messenger app on android or even iOS. This works great with groups/individuals across platforms.

Cons: The quality of the shared media (pictures and video) could be better. It is also cumbersome and take to many steps to call someone from a group chat (you have to go to group options then scroll down and find the person and then tap on their name for options).

Capterra loader

The most effective and cost free way of communication

Dec 20, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The major advantage I am getting from Whatsapp is, it is free. I can use it anytime, anywhere when I connected to internet. It saves me a lot of money that I spend for my telco provider. Not only calls, I can use it to transfer my documents, images and videos without any difficulty.

Cons: Actually I can't remind any disadvantage of Whatsapp. But generally it can only use for people who has smartphones and you need to have internet connection.

Overall: My overall experience with the Whatsapp is superb. I do everything with whatsapp during all my day. I text, call, send pics through Whatsapp 95%. The other 5% is that I call, text with my friends who don't use Whatsapp.

I Use WhatsApp Everyday

Dec 05, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I use WhatsApp everyday and manage to communicate with anyone from any part of the world. A great software for keeping in touch with loved ones and making and keeping business connections.

Cons: I don't like the fact that the mute button doesn't seem to work. You mute groups and even opt to not have notifications for groups or individuals but they still pop up. I hope WhatsApp will look into this asap. Another additional feature that would be welcome would be having group administrators invite you to their groups instead of simply being added on.

Overall: I host blogging and fitness challenges through this app and I've made money while I'm at it.

whatsapp

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: very fast and convenient because it can evenly receive or send messages in areas with poor network connectivity, also i like the fact that you do not have to log in and out which can be very annoying. i also like many of the new features which they introduced such as web log in and video status which is a great improvement from the previous versions of whatsapp

Cons: however i usually loose my chat data because i change mobile devices very frequently so if your do not properly back up your data on your google drive your chat data will be lost for good

Overall: it is the most convenient and easy to use social platform

Great new instant way to contact your providers

Feb 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: One of the things we most value nowadays is instant communication. Sometimes calling might not be the ideal way as you may interrupt the other person on that exact moment and so they might decline it. On the other hand, if you contact them by WhatsApp, they might still be able to get the message instantly and reply you just then or whenever they are available without risking any interruptions.

Cons: I have nothing to say. It may look like an informal way of contacting people on a business environment but this is changing nowadays so that's not something that should surprise us anymore.

Messaging could not be easier

Feb 03, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like almost everything about this. There are no ads, no unnecessary functions, it's fast and easy to understand. Everyone I show this to, gets the hang of it really soon. It does its job, you can message, send pictures and videos and sometimes it has a better quality videochat than FaceTime does.

Cons: The only thing I dislike about this software is that every picture I get sent automatically downloads to my phone. I turn the function off, but it is still there, somehow. Hopefully this is just a bug that gets fixed with a new update soon.

Overall: I use this app daily to communicate with my friends and my family.

Daily must

Jan 31, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Basic features to enjoy daily communication with friends, family and work team. It has become a need in my life, I use it all day at every hour. It is easy to use (grandmas level) and whatsapp is always improving the features to add histories, stickers, chat features like replies, likes, message information, and a lot more.

Cons: I actually enjoy all the functions and features whatsapp offers me, maybe the fact that I became an addict is the only bad thing.

Overall: It is an app that you can use with everybody, you can create group of friends, family and work which helps you to communicate instantly and easy. I really love the app.

Capterra loader

Social Network

Nov 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This application give calling, messaging, shearing status and communicate with each other. This application is very most popular social network in the world as well. They are add new features like group call as well. This application is used in mobile phone and now we can access through web interface. They are provided end to end encryption facility for all communication.

Cons: They are not restricted any files formats. therefore malware and virus can be spread easily.

Overall: I have used every day to call and communicate with group in my staff. I have used share the technologies and new stuff in the internet.

Great for international texting.

Feb 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have family that don't live in the country, and when I travel out of the country, WhatsApp is great for communication. Being able to call and text people that don't live in the same country without having to pay is amazing. For an app that's free, it also doesn't have advertisements either. My relatives and I use WhatsApp frequently for simple communication.

Cons: There is truly nothing bad about WhatsApp. Free text, call, and webcam app with no advertisements either. All of my family members use it and the app has always been handy for us. No complaints from anyone so far.

Location sharing | group chat | states update | free voice calls

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a totally free application supported with chat and voice calls, and it facilitate with the group chats states update with photos videos and web URLs.

Cons: Some of the mobile phones not supported languages so when people use the group chats it's not showing the chat massages. And that application doesn't support to answer the calls using Web portal or PC App.

Overall: Absolutely this is my favorite chat application with the high security. Can back up the chat history to cloud drives pre-defined scheduled. We can forward the media without downloading. Also have a facilitate with iOS download files without saving as the local media gallery (Photos)

WhatsApp Review

Feb 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really enjoy WhatsApp and I used it every day. I can send pictures, videos, audios, etc. Moreover, you can create a group chat and start discussing any project or activities that you may have. Is very simple to use.

Cons: The only downside is when you use the app for video call or to call someone. The quality of the voice and signal is not very good even when I had full internet signal. Is great for texting but not too much for calls.

Overall: I really like it and is easy to use. Also, it is required to have internet on your cellphone in order to use the app. I also installed the app on my computer and it had been very helpful

Whatsapp Usage

Oct 24, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Quite simply the ease of use. Starting with interface, the interaction up until performing a basic function like sending a message, the process to follow is quite simple. Accessing a basic function is only a few taps away.

Cons: Calls. I use whatsapp quite often to contact people. Rarely I am able to continue call for more than 15 mins. Either the call drops or I don't hear the other person or the other way round.

Overall: My overall experience with whatsapp is satisfactory. Easy to use. Sharing a file or a message to any one, anywhere in the world is at few taps on the phone. Despite some minor issues I will continue to use the app.

Capterra loader

hey there im using whatsapp

Nov 07, 2018
5/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Undoubtedly, the best instant communication channel at present, the versatility and mobility of this application is incredible, both on Desktop and on Mobiles give the security and the certainty of always being in communication with your friends.

Cons:

The Web.Whatsapp version often loses synchronization with the cell phone and spend long periods of time disconnected and in turn the Chats database occupies a large amount of storage space in our cellular devices

Overall: Despite trying other options in terms of instant messaging whatsapp referred to will always be number one and the most used by me. 100% recommended.