# WhatsApp Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about WhatsApp Software - reviews, pricing plans, popular comparisons to other Live Chat products and more. Source: https://www.capterra.com/p/180345/WhatsApp/ --- # WhatsApp Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) WhatsApp ## What is WhatsApp? WhatsApp is a messaging platform that connects businesses with customers through conversational communication. The WhatsApp Business Platform allows enterprises to automate and scale conversations with personalized experiences. Features include templates, quick replies, and rich media to enhance efficiency and engagement. The WhatsApp Business App offers tools such as catalogs, labels, and business profiles to manage customer interactions and showcase products. WhatsApp enables businesses to deliver marketing messages, updates, and customer service through a platform many people already use daily. Through conversational messaging, WhatsApp helps transform customer engagement and satisfaction while building lasting relationships. ## What is WhatsApp used for? [Live Chat](https://www.capterra.com/live-chat-software/)[Team Communication](https://www.capterra.com/team-communication-software/)[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/) Recognitions Shortlist Best ease of use Best value for money Top alternative Featured Overall rating Based on 16,417 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% Pros & cons Global family connection platform Free cross-platform messaging Restrictive file sharing limits Ongoing privacy concerns ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Live Chat / 2026 - Team Communication / 2025 Our "Best of" badge program showcases products with the highest ratings... - Customer Communications Management / 2026 - Live Chat / 2026 - Team Communication / 2026 Our "Best of" badge program showcases products with the highest ratings... - Customer Communications Management / 2026 - Live Chat / 2026 - Team Communication / 2026 Do you work for WhatsApp?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.whatsapp.com&name=WhatsApp) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WhatsApp 4.7 (16,417) VS. [4.4 (4,086)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price Contact vendor Starting Price $115 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (16,417) Ease Of Use 4.3 (3,610) Value For Money 4.7 (11,476) Value For Money 4.2 (2,665) Customer Service 4.3 (10,691) Customer Service 4.3 (2,773) ## WhatsApp alternatives [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.5 (3,465)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,151)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/180345/WhatsApp/alternatives/) ## FAQs about WhatsApp Overview ### What problems does WhatsApp solve? WhatsApp solves costly international communication, missed urgent updates, and fragmented conversations by giving teams and families one simple channel for messaging, calls, group coordination, and file sharing over Wi-Fi. Distributed staff, teachers, field workers, sales teams, students, and client-facing roles benefit most from faster responses and easier cross-border communication. Answer based on 8421 reviews Overview ### Which roles and teams benefit most from WhatsApp? WhatsApp is most used by students, small business owners, executives, educators, and technical professionals who need fast, mobile communication. Sales and operations leaders use it to coordinate teams and client updates, teachers and students share class information, and developers, freelancers, and consultants handle project discussions, file sharing, and quick decisions. Answer based on 16413 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is WhatsApp built for? WhatsApp is built mainly for small businesses, which make up 67% of reviewers, and it is most used in Information Technology and Services at 8%. It also serves customer service, marketing, sales, e-commerce, banking, and retail teams, with additional use across Computer Software at 7%, Education Management at 6%, enterprises at 20%, and midsize businesses at 13%. Answer based on 16415 reviews Features and Usability ### What are the key features of WhatsApp? WhatsApp includes core communication features like messaging, group chat, voice notes, audio calls, and video calls. Differentiating features include file sharing for photos and documents, read receipts and last seen status, plus mobile and desktop access that lets users continue conversations across devices. Answer based on 5816 reviews Integrations ### Which third-party tools and platforms does WhatsApp integrate with? WhatsApp integrates with Telegram, Instagram, Google Drive, Meta for Business, Microsoft Teams, Skype, Viber, and YouTube. It connects to 13 third-party tools in the provided data, with additional catalog integrations across CRM, support, and commerce platforms such as HubSpot CRM, Freshdesk, Zendesk Suite, Shopify, and Bitrix24. Answer based on 1460 reviews Getting Started and Support ### How easy is it to onboard and train a team on WhatsApp? WhatsApp is quick to onboard for most teams because the interface feels familiar and basic messaging, groups, calls, and file sharing need little to no formal training. Nontechnical users often get started fast, while admins, first-time app users, and older employees may need brief walkthroughs, video tutorials, or help documentation for setup and lesser-known features. Answer based on 98 reviews Getting Started and Support ### What customer support options does WhatsApp offer, and how do users rate the experience? WhatsApp offers email/help desk, FAQ/forum resources, and chat. Users often describe support interactions through chat as fast, convenient, and effective for routine questions, customer service, and business follow-ups. Still, some report limited help for account or technical problems, slow responses, and difficulty getting issues resolved when outages or blocks occur. Answer based on 1808 reviews Security ### How does WhatsApp handle data security and access control? WhatsApp uses encryption, including end-to-end encryption and 128-bit encryption, plus two-step verification, QR-code web login, fingerprint or Face ID locks, and privacy controls for status, profile details, group invites, and read receipts. Reviewers still note scam, phishing, spam, phone-number exposure, and occasional account hijacking concerns. Answer based on 1078 reviews Group chat ### How good is WhatsApp for group chats? WhatsApp makes group chats easy for everyday communication, event planning, and team coordination. Families, friends, sales teams, and small business users like the quick setup, media sharing, voice notes, and calls, though very active groups can feel noisy, cluttered, and harder to organize or search over time. Answer based on 5816 reviews ## Who uses WhatsApp? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 385 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 385 reviews Administrative 29% Administrative 29% IT & Software Development 10% Creative & Design 10% Education & Learning 8% Others 44% Top industries Based on 385 reviews Education Management 23% Computer Software 23% Construction 23% Automotive 16% Other 15% ## Pros and Cons Global family connection platform 99% positive reviews out of 1497 Reviewers appreciate family communication for enabling effortless, real-time contact with relatives worldwide, regardless of distance. Christine S. Business Development, 2 - 10 employees. "Also lets me communicate with my family in Europe." Restrictive file sharing limits 53% negative reviews out of 678 Some users report file transfer is limited by strict size caps, media compression, and slow uploads for larger files. Yohane N. Program Coordinator, 11 - 50 employees. "It is difficult to share large files which are greater than 2 GB. Once you set My last seen "Nobody" you won't other last seen." Free cross-platform messaging 97% positive reviews out of 873 Most reviewers indicate pricing is a major benefit, as WhatsApp offers free messaging without ads or hidden fees. Ongoing privacy concerns 60% negative reviews out of 637 Reviewers feel privacy is problematic due to data sharing with Facebook, unclear policies, and limited user control. Nyasa N. Artist, 1 employee. "There are privacy worries because of WhatsApp's data-sharing policies with its parent company, Facebook." Seamless ongoing connectivity 98% positive reviews out of 761 Most users report staying in touch is easy, allowing instant communication with contacts across devices and locations. Katharine D. Secretary, 2 - 10 employees. "It's an easy app to navigate, and the fact that it can sync my contacts and find new ones with little to no work on my end makes it a pretty stress-free way to keep in touch." Cumbersome backup and restore 58% negative reviews out of 561 Some reviewers describe backup as unreliable, with storage issues, slow restores, and difficulties transferring data between devices. Eguinaldo E. Professor, 1 employee. "lack of cross-platform compatibility of the backup system." ## Features AI summary Based on 6,901 Live Chat reviews Capterra data shows that buyers of live chat software rank the following features as their top priorities: - **Chat/Messaging** (**54%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**51%**) - **Multi-Channel Communication** (**43%**) WhatsApp supports all three of the features reviewers rate most important: **Chat/Messaging**, **Real-Time Notifications**, and **Multi-Channel Communication**. Together, these capabilities help businesses respond quickly, manage conversations across channels, and stay current on incoming messages, allowing teams to deliver faster customer communication and more consistent support. Chat/Messaging 4.8 (1,834) 65.92% of 1834 reviewers that rated this feature as important or highly important With WhatsApp’s chat and messaging, you can connect instantly worldwide, organize conversations, and share multimedia securely. Reviewers appreciate its real-time delivery, user-friendly interface, end-to-end encryption, group chat options, and the ability to pin, tag, and back up chats. Real-Time Notifications 4.7 (617) 74.55% of 617 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Multi-Channel Communication 4.6 (373) 74.26% of 373 reviewers that rated this feature as important or highly important Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Mobile Access 4.8 (2,379) 66.37% of 2379 reviewers that rated this feature as important or highly important WhatsApp gives you seamless mobile access, letting you stay connected anywhere and on multiple devices. Users think it’s convenient, works reliably even with low data, supports all major operating systems, and makes communication flexible for both personal and business needs. Real-time Consumer-facing Chat 4.6 (1,695) 62.06% of 1695 reviewers that rated this feature as important or highly important With real-time consumer-facing chat, you interact instantly with friends, family, or customers. Reviewers indicate it’s valuable for immediate support, business communication, and personal connections, highlighting message status indicators, live location sharing, and smooth video or voice calls. File Sharing 4.5 (2,244) 60.29% of 2244 reviewers that rated this feature as important or highly important WhatsApp’s file sharing lets you send documents, images, and videos quickly and securely. Reviewers appreciate its convenience, support for various file types, end-to-end encryption, and ease of use, though some mention image and video quality may be reduced during transfer. WhatsApp 29 features An @mention is a way to tag or notify a specific person about a message/post Dashboard to view the status of ongoing processes, identify current incidents and track past activities WhatsApp offers customizable alerts and notifications so you never miss important messages. Reviewers appreciate instant, reliable notifications, the ability to mute or prioritize chats, custom tones, and read receipts, making it easy to manage communication without being overwhelmed. Application programming interface that allows for integration with other systems/databases Ability to make voice calls within the system Create and automatically send premade copy in response to customer messages Send messages, notifications, or documents to an entire customer base at the same time Shortcuts for inputting frequently used messages With WhatsApp’s chat and messaging, you can connect instantly worldwide, organize conversations, and share multimedia securely. Reviewers appreciate its real-time delivery, user-friendly interface, end-to-end encryption, group chat options, and the ability to pin, tag, and back up chats. Provides a channel for team members to share AI models, media files, communicate, and work together Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system WhatsApp’s file sharing lets you send documents, images, and videos quickly and securely. Reviewers appreciate its convenience, support for various file types, end-to-end encryption, and ease of use, though some mention image and video quality may be reduced during transfer. Track interaction history by documenting conversations for contacts WhatsApp gives you seamless mobile access, letting you stay connected anywhere and on multiple devices. Users think it’s convenient, works reliably even with low data, supports all major operating systems, and makes communication flexible for both personal and business needs. Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Generate personalized communications upon request to meet customer needs Adjust communications based on previous interactions or personal preferences Plan and coordinate all the resources, costs and time needed to execute assignments Engage in direct, instant messaging with customers, users, etc. With real-time consumer-facing chat, you interact instantly with friends, family, or customers. Reviewers indicate it’s valuable for immediate support, business communication, and personal connections, highlighting message status indicators, live location sharing, and smooth video or voice calls. Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity Digitally share screen view with others Search and filter data across systems to locate required information by entering keywords or certain criteria Send messages via SMS Set up connections to third-party platforms to improve business processes Connect with meeting participants remotely over video Supports various video file formats Get Advice We can help you find the software with the features you need. Features 4.6 (16,417) 4.6 Based on 16,417 reviews ## Pricing Value for money 4.7 (11476) ### Starting price Free trial not available Value for money 4.7 (11,476) 4.7 Based on 11,476 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Telegram](https://www.capterra.com/p/180347/Telegram/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (10691) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (10,691) 4.3 Based on 10,691 reviews ## User reviews Overall rating 4.7 Based on 16,417 reviews Filter by rating 5(12148) 4(3582) 3(572) 2(72) 1(43) Mentioned topic Sorted by most recent EH Eric H. Account Manager II Information Technology and Services ### "Great for international offices " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2026 My overall experience is great! I think it's a really streamlined experience that allows us to connect our team. Pros I like being able to easily communicate with all of my colleagues and clients that are overseas and don't have American phone numbers to text. Cons Nothing, it works great with connecting our team from all across the globe. I'd recommend more companies use it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Harsh Vipul T. CEO Graphic Design ### "My Go To Messaging App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 19, 2026 Overall, my experience with WhatsApp has been very positive. I use it every day, not just for personal chats but also to coordinate multiple teams and manage projects. It's reliable, easy to use, and has all the features I need. I recently noticed the WhatsApp Plus subscription and I'm planning to try it. The additional features look useful, and it seems like good value for the price. Pros Very easy to use with a clean interface. It works well across devices, messaging is fast, and almost everyone I know already uses it, which makes communication simple. Cons Occasionally I run into small bugs. Recently my chat view suddenly became zoomed in for no reason, but restarting the app fixed it. It doesn't happen often, but minor glitches like this can be a bit annoying. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Elisabetta M. Marketing JR. Marketing and Advertising ### "Reach ANYONE instantly around the world" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2026 My overall experience is definitely positive. WhatsApp is an indispensable tool for daily life and client communication. It remains the most effective way to reach anyone instantly around the world! Pros What I like most is its massive global user base reliability. Because nearly everyone has it, it acts as a seamless bridge for instant text, voice, and video communication without worrying about cross platform compatibility issues! Cons What I like least is its rigid reliance on a single, primary phone number per account. It makes managing professional and personal boundaries difficult, even if also the phone number for private life and business are different. The file-sharing capability also automatically compresses high-quality media unless sent explicitly as a "document." Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Alvaro C. Deploy Manager Information Technology and Services ### "The best communication messaging app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 17, 2026 I've been using this app for so long I've lost count of the years. What can I say, it's definitely the best messaging app out there. Everyone you know has it, and it's the go-to way to reach them, which makes staying in touch with people who are far away so much easier, video calls are a huge help. I don't think this app even needs a recommendation for people to use it. Pros The best instant messaging app. Probably the most widely used app globally for exchanging messages and group chats, and it has been for many years now. It offers video calling capabilities. It's easy to use, with a clean and user-friendly interface. It also has a web version for use on computers. The app is completely free. Cons Phone numbers can sometimes be hacked, allowing scammers to send messages through the app to scam people. Files you share can also be forwarded by others without your consent. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DR Dave R. Manager Mechanical or Industrial Engineering ### "Excellent Communication Platform for Business and International Customers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 16, 2026 Our overall experience with WhatsApp has been very positive. It has become an important communication channel for working with international customers and business partners, particularly when email is not the preferred method of communication. The platform allows us to quickly share documents, answer questions, and provide timely updates while maintaining efficient communication across different regions. From a business perspective, WhatsApp has improved responsiveness and strengthened customer communication by offering a simple, dependable, and widely adopted messaging solution. Pros WhatsApp provides a fast, reliable, and easy way to communicate with customers, vendors, and business partners. In our organization, it has been especially helpful for supporting international customers who either prefer WhatsApp over email or experience delays with traditional email communication. File sharing, voice calls, and instant messaging make it an effective business communication tool. Cons While WhatsApp is excellent for communication, managing business conversations can become challenging without proper organization. Features such as centralized administration, conversation management, and reporting are more limited than those found in dedicated business communication platforms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Alessandra M. President of Berklee Management Club Music ### "WhatsApp The operational instant messaging" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 15, 2026 Pros WhatsApp has become the default communication tool for coordinating tour logistics for our musicians and road crew. Creating temporary groups for each concert date greatly facilitates sharing itineraries, soundcheck times, and dressing room access maps. Cons key information and important attachments shared in the chat flow are easily lost if they are not systematically archived on our official storage servers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Jessee G. Director of Media Media Production ### "WhatsApp for my direct communication" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 14, 2026 Pros WhatsApp is our ultimate crisis communication tool. We create temporary groups for each production project. Cons because WhatsApp heavily compresses shared photos and videos, we cannot use the platform to send high-quality media assets for final technical approval. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GB Gregory B. Formateur Indépendant Education Management ### "Juste WhatsApp" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2026 Une expérience positive, j’utilise WhatsApp depuis que j’ai mon premier smartphone et j’ai vu l’application s’améliorer au fil des années, mais ce n’est pas fini, il peut toujours faire mieux. Pros Application de messagerie la plus utilisée au monde, WhatsApp propose des messages, des notes vocales et des stories et pour les entreprises on a WhatsApp Business qui permet de créer un catalogue avec plein d’autres fonctionnalités intéressantes. Cons Je reproche à WhatsApp de réduire la qualité des vidéos et des photos postées sur nos statuts. Le problème était général sur toute l’application, mais récemment, avant d’envoyer une photo, on peut décider de la qualité. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RG Romain G. Freelance Photographer Design ### "WhatsApp: The instant messaging space" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 13, 2026 Pros Although it is a consumer-grade communication app, WhatsApp has become an indispensable channel within my design team for instant exchanges. Creating dedicated groups per project helps maintain a level of responsiveness that traditional emails simply cannot match. Cons the lack of message threading or task management features can quickly make chats confusing and lead to losing crucial information within a continuous stream of messages. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. alessandro N. admin Commercial Real Estate ### "whtpp review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 13, 2026 Pros most used and world wide diffused app for texting and communicate with other foreign country for free Cons privacy is not guaranteed, connection with meta apps has worsened it and make us consider to change to another app texting Alternatives considered [Telegram](https://www.capterra.com/p/180347/Telegram/) Reasons for choosing WhatsApp whtspp is more diffused,expecially in italy Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/180345/WhatsApp/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Slack vs WhatsApp](https://www.capterra.com/compare/135003-180345/Slack-vs-WhatsApp)[LiveChat vs WhatsApp](https://www.capterra.com/compare/62194-180345/LiveChat-vs-WhatsApp)[LiveAgent vs WhatsApp](https://www.capterra.com/compare/102188-180345/LiveAgent-vs-WhatsApp)[Text Request vs WhatsApp](https://www.capterra.com/compare/167015-180345/Text-Request-vs-WhatsApp)[Tidio vs WhatsApp](https://www.capterra.com/compare/144040-180345/Tidio-Chat-vs-WhatsApp)[Zoho Desk vs WhatsApp](https://www.capterra.com/compare/169505-180345/Zoho-Desk-vs-WhatsApp)[Zendesk Suite vs WhatsApp](https://www.capterra.com/compare/164283-180345/Zendesk-vs-WhatsApp)[Chatway vs WhatsApp](https://www.capterra.com/compare/180345-10014051/WhatsApp-vs-Chatway)[Freshdesk vs WhatsApp](https://www.capterra.com/compare/124981-180345/Freshdesk-vs-WhatsApp) [Bitrix24 vs WhatsApp](https://www.capterra.com/compare/113540-180345/Bitrix24-vs-WhatsApp)[Missive vs WhatsApp](https://www.capterra.com/compare/152884-180345/Missive-vs-WhatsApp)[Front vs WhatsApp](https://www.capterra.com/compare/132901-180345/Front-vs-WhatsApp)[tawk.to vs WhatsApp](https://www.capterra.com/compare/167792-180345/tawk-to-vs-WhatsApp)[get.chat vs WhatsApp](https://www.capterra.com/compare/180345-252693/WhatsApp-vs-getchat)[Intercom vs WhatsApp](https://www.capterra.com/compare/134347-180345/Intercom-vs-WhatsApp)[Weave vs WhatsApp](https://www.capterra.com/compare/141842-180345/Weave-vs-WhatsApp)[Hiver vs WhatsApp](https://www.capterra.com/compare/142975-180345/Hiver-vs-WhatsApp)