# Best WhatsApp Alternatives 2026 | Capterra

> Looking for alternatives to WhatsApp? Find out how WhatsApp stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/180345/WhatsApp/alternatives

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# Alternatives to WhatsApp

[4.7 (16354)](https://www.capterra.com/p/180345/WhatsApp/reviews/)

Write a Review!

[View Profile](https://www.capterra.com/p/180345/WhatsApp/)

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## Top WhatsApp Alternatives

WhatsApp

* * *

Starting from:

Not provided by vendor

Pricing Model:

Per Feature

* * *

Overall Rating:

[4.7 (16354)](https://www.capterra.com/p/180345/WhatsApp/reviews/)

Ease of Use

4.8

Customer Service

4.3

Features

4.6

Value for Money

4.7

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$350/Per Year

Pricing Model:

Flat Rate

* * *

Overall Rating:

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Ease of Use

4.4

Customer Service

4.1

Features

4.4

Value for Money

4.3

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (1133)](https://www.capterra.com/p/134347/Intercom/reviews/)

Ease of Use

4.4

Customer Service

4.3

Features

4.4

Value for Money

4.0

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All WhatsApp Alternatives

At a Glance

Top Alternatives for WhatsApp

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [3CX](#product_7ddca081-005f-4d77-9a8c-a6d200b28511)
-   [Intercom](#product_f9409c84-4f61-4fde-af2d-a6d200b49f49)
-   [Freshdesk](#product_7ab9772e-1e92-48c9-bfbb-a6d200b42fbe)
-   [Zoho Desk](#product_81110b70-0546-4846-9874-a6d200b7a22f)

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by Freshworks

[4.5 (3415)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

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by Zoho

[4.5 (2212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Zoho desk helps you manage customer complaints with omnichannel capabilities, advanced analytics, automation, and collaboration. [Learn more about Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

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by QualityUnit

[4.7 (1780)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

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by Bitrix

[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

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by Slack

[4.7 (24098)](https://www.capterra.com/p/135003/Slack/reviews/)

Conversations & collaboration in one place [Learn more about Slack](https://www.capterra.com/p/135003/Slack/)

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## [LiveChat](https://www.capterra.com/p/62194/LiveChat/)

by Text

[4.6 (1721)](https://www.capterra.com/p/62194/LiveChat/reviews/)

LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time [Learn more about LiveChat](https://www.capterra.com/p/62194/LiveChat/)

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## [Text Request](https://www.capterra.com/p/167015/Text-Request/)

by Text Request

[4.6 (1193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

Plug-and-play text messaging solutions to ignite customer engagement. Grab a demo to see it in action. [Learn more about Text Request](https://www.capterra.com/p/167015/Text-Request/)

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## [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

by Tidio

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Tidio is customer support software with live chat, help desk, chatbot, and AI agent options designed to streamline support. [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

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## [Chatway](https://www.capterra.com/p/10014051/Chatway/)

by Poptin

[4.9 (77)](https://www.capterra.com/p/10014051/Chatway/reviews/)

Chatway is a live chat and AI chatbot tool that enables users to communicate, collaborate & automate customer support [Learn more about Chatway](https://www.capterra.com/p/10014051/Chatway/)

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## [Missive](https://www.capterra.com/p/152884/Missive/)

by Missive

[4.9 (170)](https://www.capterra.com/p/152884/Missive/reviews/)

Team inbox and chat tool that empowers teams to truly collaborate around different channels of communication, internal and external. [Learn more about Missive](https://www.capterra.com/p/152884/Missive/)

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## [Front](https://www.capterra.com/p/132901/Front/)

by Front

[4.5 (286)](https://www.capterra.com/p/132901/Front/reviews/)

Front enables teams to streamline customer communication to deliver exceptional service at scale. [Learn more about Front](https://www.capterra.com/p/132901/Front/)

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## [tawk.to](https://www.capterra.com/p/167792/tawk-to/)

by tawk.to

[4.6 (343)](https://www.capterra.com/p/167792/tawk-to/reviews/)

Chat tool for connecting with customers through a mobile app or on your website. Supports chat history and performance analytics. [Learn more about tawk.to](https://www.capterra.com/p/167792/tawk-to/)

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Software Found In

-   [Customer Communications Management Software](https://www.capterra.com/customer-communications-management-software/)
-   [Live Chat Software](https://www.capterra.com/live-chat-software/)
-   [Team Communication Software](https://www.capterra.com/team-communication-software/)