# Page 10 | WhatsApp Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 10 - Is WhatsApp the right Live Chat solution for you? Explore 16355 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180345/WhatsApp/reviews --- WhatsApp 4.7 (16355) [View alternatives](https://www.capterra.com/p/180345/WhatsApp/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 20th, 2026 # Page 10 - Reviews of WhatsApp ## Showing most helpful reviews Showing 226-250 of 16355 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AI Antonio I. imprenditore Arts and Crafts Used the software for: 2+ years ### "whatsapp, se non ci fosse bisognerebbe inventarla." February 11, 2025 5.0 Uso da molti anni whatsapp e ho visto migliorare nel tempo un servizio che ritengo oramai essere l'unico per comunicare in maniera informale sia per lavoro che con amici e conoscenti. I messaggi vocali sono stati una vera rivoluzione per interagire in maniera veloce e chiara. Avere la possibilità di comunicare con gruppi di persone in maniera così facile mi ha reso molto più semplice la vita e l'organizzazione di eventi sia lavorativi che di puro svago. Credo che sia l'app che maggiormente uso e che ho usato in questi ultimi anni. Pros prodotto che oramai è entrato nell'uso comune di tutti per i più disparati usi, dalla semplice chat allo scambio si foto o di file in maniera veloce e informale. ottimo per la comunicazione su gruppi e magari per una chiamata con amici in tutto il mondo. Cons forse l'unico grande difetto che ho notato è che quando si ha molta condivisione di foto o file intasa un pò la memoria del telefono, sicuramente esistono modi per evitare questo problema ma di base se non si ha tanta dimestichezza con la tecnologia (ad esempio persone più anziane) rischia di riempire velocemente la memoria dei cellulari. Switched from [Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/) inizialmente per provare una alternativa, dopo perchè mi sono trovato benissimo e l'uso massivo ha praticamente dettato l'indispensabilità di questa app Review Source AT Andrena T. Admin Financial Services Used the software for: 1-2 years ### "Great for international calling and communicstion" March 29, 2026 5.0 Overall it was a great experience and I think very valuable especially if you have family outside of the country Pros It is a great to use for international calling or talking to people without having to spend thousands on a phone plan. Cons I didn’t have any issues using it so far, it’s fairly simple and just like normal texting or calling. Review Source RD Roxann D. Author Writing and Editing Used the software for: 2+ years ### "An app to talk with anyone privately " July 4, 2025 5.0 I would describe my experience as 10/10. I have family all over the world, and with all the different phone systems, this is the only solution. Pros I like how simple this app is. I also enjoy the privacy settings and how I can communicate with anyone in the world. Cons I wish the layout was a little more pretty to look at. I'm not the biggest fan of green, but overall I can read everything which is the only must have. Switched from [iCloud](https://www.capterra.com/p/204717/iCloud/) I bought a Google pixel instead of an apple iphone Review Source KP Kennedy P. Master Esthetician Health, Wellness and Fitness Used the software for: 2+ years ### "Great Efficient Communication Platform!" June 29, 2025 5.0 Overall, WhatsApp is a fantastic platform for communicating with anyone anywhere, and allows you to easily send images and videos as well. Pros WhatsApp makes users able to conveniently communicate with anyone anywhere in the world - with no catch, hidden fees, or scams. Cons I do not like the overall aesthetic of the software. I also feel it does not filter spam messages very well. Review Source FC Fernell C. Car shop Food & Beverages Used the software for: 1-2 years ### "Awesome app " January 8, 2026 5.0 My overall experience is that I have been using WhatsApp's for along time and I love it since I downloaded it Pros I love WhatsApp because they give me connections to people all around the world from all countries worldwide Cons Personally in my opinion the only con in WhatsApp is the scam and a lot of fraud people try to contact and steal info Review Source AA Adamu A. CEO Consumer Services Used the software for: 1-2 years ### "After taste experience using WhatsApp" May 29, 2025 5.0 It has an overall smooth and ergonomic experience where all the buttons and vavigation are trendy and easy to locate. The two-step verification is also very helpful. Pros I can easily send mesages, voicemail and video calls all while enjoying complete privacy, virtually for free. Cons When I want to click to view my contacts display picture, I am redirected to their status page which is a bit frustrating. Review Source Lynne W. Broker Insurance Used the software for: 6-12 months ### "Perfect for Meeting new people " November 2, 2025 4.0 Pros I like its simple interface. The app can help you to chat with individuals with not providing all of your perosbal information . Cons There is nothing that I can say that have been bad about this app. I enjoed it and think that everyone should use it for chatting with new friends. Review Source KS Kandice S. Manager Recreational Facilities and Services Used the software for: 1-2 years ### "Good way to connect over different devices" March 6, 2026 4.0 Pros ability to create groups, see the messages have been delivered and when read, ability to have it on wi-fi and it can be used across different devices. The ability to make calls through the app is also good Cons not everyone will download it, it can be difficult to add people to group through contacts, it was a learning curve for users to use Review Source SB Sachita B. QA tester Information Technology and Services Used the software for: 1-2 years ### "Using WhatsApp for work " November 15, 2025 5.0 I have used WhatsApp for group chat for my work and also for my university as well. For meetings and for assignments easy to access and share files, photo, etc Pros WhatsApp is easy to use for group chat for business purposes or meetings. Also it can be used by international companies too. Cons Internets is needed for using WhatsApp so some users find the cost of the internet data required to use this app is more expensive. Review Source Jesse D. Chemical Plant operator Chemicals Used the software for: 2+ years ### "Reliable and innovative" June 2, 2025 5.0 WhatsApp in itself has been amazing so far as to see the growth from a simple messaging app to different uses Pros The whole interface of the messages and status viewer makes this app one of the best or the best messenger apps Cons Not all the music that is available and verified on Spotify to use as status is not available to use to make ones status. Review Source DM Dennis M. Senior Frontend Engineer Leisure, Travel & Tourism Used the software for: 2+ years ### "Send Instant Messages, Gifs, and Share Live Location with The Best Instant Messaging App: Whatsapp" June 2, 2025 5.0 I really love WhatsApp as an instant messaging App and i highly rate it. I can video call my friends, send them files and photos and even create Groups whereby i can communicate with a specific list of selected friends. Additionally, i can send my friends or other contacts voice notes incase the message requires explanations or more details. Overall, i give it a solid 10/10 would highly recommend. Pros What i love most about WhatsApp is the ability to be linked to up to 4 Devices. So even if your phone is lost, you can still get access to your WhatsApp via a Tablet, Laptop or other devices guaranteeing that you are constantly connected. Cons WhatsApp meets all my needs as an instant messaging app. I can constantly stay connected with my friends at all times. Review Source VR Verified Reviewer Editor Publishing Used the software for: 1-2 years ### "The most used chat, for a reason" June 5, 2025 5.0 Good, used daily. Whatsapp allows me to call abroad and contact clients, family and friends at no cost. Pros Widely used, so you can chat with anybody and call for free even abroad. The new layout with AI function is even better then before. Cons They say similar apps are "safer" and less controlled. I don't think this is a significant flaw in this case. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Whatsapp took over and it's now the most used in its category. Review Source SS Stephanie S. Licensed clinical social worker Individual & Family Services Used the software for: 1-2 years ### "WhatsApp, Bridging the Gap" May 2, 2026 4.0 It has been a very pleasant and useful experience having access to colleagues and clients and friends very far away from me. Pros It is easy to use and connects you with people you ordinarily might not have access to and it is free. Cons Sometimes it can be a little unreliable but this is very rarely and there are people contacting you who you don’t know. Review Source SM Sandra M. Owner Food & Beverages Used the software for: 1-2 years ### "Seamless communication" August 10, 2025 5.0 Pros One of the whatsapp pros is having a simple and familiar interface that most users are already comfortable with. It allows getting calls and messages from your customers and staying available. Cons The limits of whatsapp is sending mass messaging without using third-party tools or getting banned . Review Source JR James R. BDM Automotive Used the software for: 1-2 years ### "Great Value" May 6, 2026 5.0 Overall, WhatsApp is easy to use, reliable when I am local and reliable when I travel internationally. Pros Very easy to navigate the app. I also enjoy the capability of using when I am traveling internationally. Cons What I least like about WhatsApp is the awareness of all my contacts to use the app. Most still use text on their phone primarily. Review Source TS Tori S. Owner and Certified Cat Trainer Consumer Services Used the software for: 2+ years ### "Great messaging and communication platform for businesses" August 22, 2025 5.0 Extremely positive, simple, safe, and a great way to chat and video call with business partners and clients. Pros WhatsApp is incredibly user friendly. It make communicating with clients super easy and makes sending videos, pictures, and audio messages simple. Cons I don't like that since messages are encrypted file like photos, videos, and audio messages download to a folder on my device and take up quite a bit of space. Review Source UD UMUNEZERO D. public relation manager Facilities Services Used the software for: 2+ years ### "THE ULTIMATE COMMUNICATION TOOL." January 25, 2025 5.0 my experience on whatsapp , i have been using whatsapp since 2020. Pros I like that it easies my communicatio with my family and friends. Cons nothing is bad at whatsapp everything looks good. Switched from [Telegram](https://www.capterra.com/p/180347/Telegram/) I use this platform as an alternative platform. Review Source IA Islam A. free lancer Computer Software Used the software for: 2+ years ### "amazing application" June 9, 2025 5.0 its a very important application i can be in touch with all friends and i can explain to other what i want i can sent a text or a voice nots Pros it is amazing application help me to being in touch with all people and i can send a voice notes and typing to my friends and i can know my friends news and i wanted to hear about my friend the best thing helped me when i using the watsapp when some want to call me in my phone and there no coverage he could send me a wats app message then i can contact whit him Cons the message i send to my friends and the message i received from other if the coverage of my phone bad and the people can't reach to me the could send me a message on whats app Review Source DM Demi M. Community Manager Gambling & Casinos Used the software for: 2+ years ### "Businesses communication tool" July 29, 2025 5.0 WhatsApp is made for small businesses to connect better with its clients. Emails take time, chat bots aren't ideal to answer urgent issues, people want to talk directly to a person. Pros WhatsApp offers a great platform for professional use. With the Business app you can more easily keep track of client messages. Cons There needs to be work on a better solution, it's still good enough for a small team because the phone isn't necessarily the best tool to talk to hundreds of people. Review Source Ada T. Research Project Manager Research Used the software for: 2+ years ### "My everyday tool to stay connected" January 21, 2025 5.0 I have been very happy with WhatsApp. It is user-friendly, very easy to install, and easy to work with. Groups chats go really smooth with this app, also video calls and voice calls are all of good quality. Pros The sound quality is really great. I love whatsapp free phone calls. The sound is so clear and close, you would think the person us standing next to you. Cons Sometimes the connection for phone calls is not so good. You will have to try a few times to make a call. Review Source VR Verified Reviewer freelancer Writing and Editing Used the software for: 2+ years ### "Messaging app for personal and business " January 28, 2025 4.0 WhatsApp is an excellent communication tool that keeps getting better with updates. While it may not cater to every need, it remains a top choice for instant messaging and connectivity. It is very easy and reliable application. Pros End-to-end encryption for privacy. Easy-to-use interface. Reliable messaging and calling features. Cross-platform availability. Cons File size limit for sharing. Limited customization options. Review Source AF Alvaro F. ENCARGADO CARROCERIA Automotive Used the software for: 2+ years ### "BUENA Y FACIL" August 27, 2025 5.0 En general Whatssap es una aplicación con buenas características, usada por todo el mundo y que no suele dar problemas Pros La facilidad de poder comunicarte con otras personas ya sea por mensajes, audios de voz o llamadas a través de internet. Cons el almacenamiento que hay que tener disponible para las copias de seguridad es bastante elevado, la privacidad que puede ser fácilmente asaltada y el doble check azul son cosas que no me terminan de gustar. Review Source SF Selena F. Titolare Consumer Services Used the software for: 2+ years ### "Recensione whatsapp " March 12, 2025 5.0 La mia esperienza con whatsapp direi estremamente positiva… chi al giorno d’oggi non usa quest’app!!? Facile da usare, ha un ottima condivisione di file dalle foto ai documenti importanti, ti permette di effettuare videochiamate o chiamate audio grazie alla connessione internet, messaggistica istantanea.. dire ben fatta e soprattutto è gratis!! Pros WhatsApp permette di inviare messaggi istantanei, rendendo la comunicazione veloce e diretta. Le chiamate audio o videochiamate senza costi aggiuntivi, tramite connessione Internet Cons Nonostante la crittografia, ci sono preoccupazioni riguardo alla privacy dei dati e alla condivisione delle informazioni con terze parti. Review Source RC Rutherford C. Graphic Designer Graphic Design Used the software for: 2+ years ### "WhatsApp the best messenger application" May 25, 2025 5.0 WhatsApp has been a friendly messenger app since I have been using it. It has been more than Eight years ago I’ve been using it, and it has been a pleasure using it. Pros I like its easiness and its efficacy The video call is superb,likewise the audio call. Sharing of screen while on video call is also a great thing Cons It sometimes looses chats if you didn’t backup your messages especially when you’re switching from Android to iPhone and vice versa It also reduces picture and video quality Review Source José J. SUPERVISOR Farming Used the software for: 2+ years ### ""WhatsApp: Praticidade com Limitações"" January 23, 2025 5.0 você pode enviar mensagens de texto, fazer chamadas de voz e vídeo, compartilhar fotos, vídeos e documentos, tudo em tempo real. O recurso de grupos facilita a comunicação com várias pessoas ao mesmo tempo, perfeito para amigos, família ou equipes de trabalho. Pros Ligações por vídeo chamadas, e a facilidade de manuseio. Cons limitaçao de backup, necessidade de numero de telefone. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.