# Page 16 | WhatsApp Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 16 - Is WhatsApp the right Live Chat solution for you? Explore 16361 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180345/WhatsApp/reviews --- WhatsApp 4.7 (16361) [View alternatives](https://www.capterra.com/p/180345/WhatsApp/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 20th, 2026 # Page 16 - Reviews of WhatsApp ## Showing most helpful reviews Showing 376-400 of 16361 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Research Associate Pharmaceuticals Used the software for: 2+ years ### "Best App for Chat and Video calling" January 2, 2025 5.0 Overall a very useful application to stay connected with closed ones. Finding messages in chat is also easy and app gets updated to latest features quite often Pros Convenient and easy to use. Best app for chatting, as well as video calling. Can be installed on Android as well as IOS. Interface is good and user-friendly Cons The low quality of Photo sharing in messages. Review Source TK Taylor K. Engineer Hospitality Used the software for: 2+ years ### "Worldwide contacting" January 16, 2025 5.0 Overall my experience with WhatsApp is positive. minus the spam, I enjoy how easy it is to stay in contact with others around the world and group chats via WhatsApp. Pros WhatsApp is convenient in the way you don't need data to connect with others, just WIFI, so contact can be done worldwide without mobile fees. Cons Spam finds its way into your profile and just like a regular phone number contact you can receive numerous unwanted calls and texts. Review Source DN Divine N. Responsable Food & Beverages Used the software for: 1-2 years ### "WhatsApp mon confident " March 8, 2025 5.0 Pros C'est une application formidable moyen de communication rapide et fiable les informations ne sont pas divulguer facilement la sécurité est stricte. Cons Ils ont illimité cette application il n' y a pas assez de fonctionnalités parfois ça devient ennuyeux Review Source CM Claud M. IT consultant Computer & Network Security Used the software for: 2+ years ### "To my appreciation to whatsapp" January 3, 2025 5.0 All in All its A Good Application i like it because i started to use it since 2013 a lot of features was added like, status, delete message, disapearing message, make video call, this makes me good to continue to use it. Pros Firstly it allows me to make call outside my country make a video call secondly it very easy for business you can post in status and people view the post Easy for communications Cons i can say what i was thinking bout it already implemented like, disappearing message, deleting message options Review Source MP Michal P. Software Engineer Accounting Used the software for: 2+ years ### "WhatsApp review" May 4, 2025 4.0 Pros It is pretty good for making calls. Also doubles as a viable texting application. Very popular in south east Asia. Cons Although it is a good messaging app, frequently notifications from scammers or spammers make it through, and my phone rings to notify me, which is annoying. Review Source AM Ashik M. IT Animation Used the software for: 2+ years ### "whats app good app" March 1, 2025 4.0 ithing whatsapp connecting people and devoloping more business Pros using business account thats good for my business Cons chatting with friends and relatives thats good Review Source CR Christopher R. Senior Lecturer Higher Education Used the software for: 2+ years ### "A Secure and Reliable Instant Messaging and Video Calling Solution. " March 20, 2025 5.0 WhatsApp allows me to send private messages. Pros I can easily create group chats where I can easily communicate and interact with my students using WhatsApp. With WhatsApp, I can make high-quality voice and video calls. It's simple to share files, documents, photos, videos etc with WhatsApp. Cons It's difficult to access and use WhatsApp while offline as internet data or WI-FI is needed. Review Source AB Alicia B. Real Estate Agent Real Estate Used the software for: 2+ years ### "Stay in touch no matter where you are!" March 27, 2025 5.0 I have been using WhatsApp for 10 plus years. It's been so great to have while traveling and living aboard. Pros I really like file sharing through WhatsApp, I find difficulties sending some things through text message but I never have an issue with WhatsApp. Cons There's nothing that I do not like about WhatsApp, I just wish that everyone used it ;) Review Source NK Nadia K. Postdoc Education Management Used the software for: 2+ years ### "Best Messaging App" March 30, 2025 5.0 I live and breathe WhatsApp. I use it more than messages on my iPhone. It is very fas, easy and convenient. Very affordable to reach people who are not in your area/country. Pros The ease with which to text. End to end Encrypted messaging Cons The changes/updates- it seems like they are adding too many things to a perfect app Review Source SF Sarah F. MA Hospital & Health Care Used the software for: 1-2 years ### "Whats App Verified User that enjoys it" May 22, 2025 5.0 I have had nothing but amazing experiences with this application, especially if somebody lives out of the country and you don't want to pay all of out of state fees. Pros I like that with the whatsapp you can send text messages/phone and video time calls in real time that is amazing to me. Cons My least favorite thing sbout WhatsApp is anybody can create one and send you messages anonymously,which can be a problem. Review Source JI Jackie I. Coordinator Restaurants Used the software for: 1-2 years ### "What’s App Reciew" May 14, 2025 5.0 Pros I love how you can travel and talk/text without being charged. Makes it so easy to stay connected to people. Cons Nothing! It’s a great app! Only thing would be adds/spam filtration but that is an easy solve! Review Source Zucco Z. Diretor Consumer Goods Used the software for: 1-2 years ### "It helps me a lot at work in general, it has become an indispensable tool" March 3, 2025 5.0 It helps me a lot at work in general, it has become an indispensable tool. Pros Instant messaging makes work and communication easier in general, I like how easy it is to communicate. Cons What I liked least is that it should have more protection against inappropriate calls and messages. Review Source BR Badru R. Security analysts Information Technology and Services Used the software for: 6-12 months ### "My review on whatsApp" May 18, 2025 5.0 It was a wonderful experience and it’s my best messaging app so far. Pros The fact that is readily available in almost countries and has one of the best messaging interface with contact status viewing options Cons The only issue I have with it is reducing the quality of photos/videos sent to people through it and at times reduce the quality of the one uploaded to the status too Review Source KS Karine S. Proprietária Internet Used the software for: 2+ years ### "Gostei bastante " March 4, 2025 5.0 A comunicação rápida e eficaz com outras pessoas faz total diferença. Pros Fácil de manusear e achar as configurações. Cons Até agora não apresentou negatividades ou interrupções na comunicação. Review Source Fernanda C. Serviços Marketing and Advertising Used the software for: 2+ years ### "Connecting People Simply and Efficiently" January 28, 2025 5.0 My experience with WhatsApp can be described as combining ease of use, convenience and a closer connection with the people who matter. Pros Perfect for everyday work and social use with friends and family, all in real time. Cons I don't have a counterpart definition for the app. Review Source CTAS Cornelius Tian Andi S. Owner Farming Used the software for: 2+ years ### "Whatsapp Review" April 14, 2025 5.0 Everything was good and always improved bugs Pros The messages can synced really fast and realtime Cons Need a lot of storage so if low storage will slow Review Source ZE Zeynep E. Phd student Higher Education Used the software for: 2+ years ### "The best chat tool ever!" March 19, 2025 5.0 This is the best inventor of all time. I am content with it! Pros Now you can transcribe all the audio-recordings and convert into a text, which great. It is a kind of data collection tool for researchers. Cons That blue tick issue! There should not be such an option. When you cancel it, and go on texting, it is obvious! Thus, it becomes another issue. Review Source JG James G. President Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "WhatsApp is awesome. " April 3, 2025 5.0 Great experience - really love the platform. Pros Ease of use. This product is free and effective. Cons Initial set up takes a little time to understand but with time easy of use was revealed. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing WhatsApp Coat and functionality was superior. Great support if needed. Switched from [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Connecteam was not a good program - cost too high and functionality was bad at best. Review Source CS Christine S. Business Development Construction Used the software for: 1-2 years ### "Works great for group texts" April 7, 2025 4.0 Great I love using it for my work groups. Pros It is easy to use, works across all platforms, and is really great to us with all my work groups. I like that it is separate from my main text messages. Also lets me communicate with my family in Europe. Cons It can be a little hard to figure out at first and add members to groups. But it is easy enough to get through. Review Source VR Verified Reviewer Manager, Business Development Sports Used the software for: 1-2 years ### "Just like texting" November 13, 2025 4.0 If you have someone living in another country, its a great app. It acts just like text messaging for what you need. Simple, and easy. Pros Its simple and works just like text messaging from anywhere. I have family in another country and texting can often be difficult, this app works great even when they are out of the country and you need to get in touch with them. Cons It can get a little cluttered with the different group chats that are part of it. It also seems to take up a lot of storage on my phone as well. Review Source LD Lindsey D. Manager Food & Beverages Used the software for: 2+ years ### "Useful for young people to stay in touch" March 26, 2025 3.0 We use it for scheduling, shift changes, personal use, and keeping the staff informed about upcoming events. Pros The communication between employees and managers is made super easy with WhatsApp! Cons Lots and lots of spammers and fake overseas accounts. Makes me nervous about security. Review Source CCA Cyprian Chinweike A. Assistant Head of School Education Management Used the software for: 2+ years ### "An amazing communication tool" February 4, 2025 5.0 My experience using WhatsApp application has been awesomely amazing. I love the simple, friendly and well organized interface. It has been a tremendous game changer in my networking with friends, family and clients. Pros I love the simple yet sleek design. It requires less data to install. I love the recent update on status icon. Cons Pictures and videos that are viewed gets saved on my device thereby increasing the lag on my phone. Review Source AK Andrew K. Project Manager Information Technology and Services Used the software for: 2+ years ### "WhatsApp is a great messaging tool for both business and personal needs. " March 19, 2025 5.0 Pros What i like most about WhatsApp is that you can make video and audio calls from anywhere, anytime. It's a fantastic tool for staying connected. Cons The only disadvantage is that there is a limit for file sharing. Review Source MB Mercy B. Baker, Food technologist Food Production Used the software for: 2+ years ### "My whatsapp experience" January 14, 2025 4.0 I feel like whatsapp is an amazing app overall, connecting people no matter the distance. Although it can be frustrating when the app crashes, I would definetly recommend. Pros I like how secure whatsapp chats are, the digital video voice notes, and the user interface thats easy to understand for the older generation. Cons The video resolution is sometimes poor even with good signals. The app tends to crash alot aswell Review Source Aryan Priyansh D. Co-founder Computer Software Used the software for: 2+ years ### "Reliable and Convenient, but could Use More Customization" December 23, 2024 5.0 Pros Easy-to-use interface, instant messaging, multimedia sharing, and end-to-end encryption. Cons Limited customization and dependency on phone number Switched from [Hike](https://www.capterra.com/p/145383/Hike-Point-of-Sale/) Switched for wider user base, better features and reliability Review Source Similar Products Featured ## Related categories [Customer Communications Management](https://www.capterra.com/customer-communications-management-software/)[Live Chat](https://www.capterra.com/live-chat-software/)[Team Communication](https://www.capterra.com/team-communication-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.