# Page 33 | WhatsApp Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 33 - Is WhatsApp the right Live Chat solution for you? Explore 16368 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/180345/WhatsApp/reviews

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WhatsApp

4.7 (16368)

[View alternatives](https://www.capterra.com/p/180345/WhatsApp/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 20th, 2026

# Page 33 - Reviews of WhatsApp

## Showing most helpful reviews

Showing 801-825 of 16368 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Olagoke F.  
Manager  
Public Safety  
Used the software for: 2+ years

### "WhatsApp: An Excellent Business And Private Solution In An Era of Social Distancing."

August 16, 2022

4.0

Overall, WhatsApp has been my go-to App for most of my communication with friends, family, work colleagues and clients the World over. It has afforded me that luxury of communicating with groups and keeping in contact with those that I may never see again.

Pros

\-It is absolutely affordable because it is free. -It has End-to-end encryption keeping your messages safe. -It is a very popular product. -It has Self-destructing messages and images features. -It has real-time chat, messaging video and voice call features. -It is a very fun App to use with it's smileys. -It is very easy to belong to different groups as it's got a group feature .

Cons

\-Meta has taken over WhatsApp hence no guarantee of continued privacy.. -You need to use a phone number which hackers are sometimes able to compromise. -Sometimes, you get added to groups without your consent or permission, although there's a get-out feature to.

Review Source

Marcia G.  
Tradutora  
Translation and Localization  
Used the software for: 2+ years

### "É um dos melhores e mais eficiente meio de comunicação por mensagem online"

November 24, 2022

4.0

Adoro o WhatsApp pois é por ele que me comunico com meus clientes e vendo meus produtos, mesmo tenho um site o WhatsApp ajuda a passar confiança, credibilidade e tirar todas as duvidas bem rapidamente e do forma profissional.

Pros

de interagir com o publico alvo de minha empresa pelo WhatsApp empresa. E pelo meu WhatsApp pessoal interagir se comunicar com os familiares, muito rapido, facil.

Cons

de ter um meio de evitar empresas que ficam enviando spam pelo whatsapp, ou pessoas menores de idade que querem conversar pois os pais nem sabem que estão ficando em aplicativos de mensagens. Digo isso poque o que mais me incomoda é sempre vir empresas que enviam fotos sem eu autorizar ou crianças que querem bater papo. Podia ter um questionário entes da empresa ou pessoa que não temos contato para ela preencher conforme eu coloquei do que tenho preferencia em receber assim evita de ficar vindo mensagens desnecessária.

Review Source

JR

Jumoke R.  
Fashion Designer  
Apparel & Fashion  
Used the software for: 2+ years

### "The best messaging app"

January 9, 2023

4.0

I have been using WhatsApp for 7 years now and I can say it is the most improved messaging app. New features are introduced from time to time making it more interesting to use.

Pros

I like the app because it is ads free. I can also adjust the Voice note playback speed and the business version helps to showcase my business information and catalogue to prospective customers

Cons

I don’t like the fact that WhatsApp reduces image quality by default. It affects businesses when a customer demands for a product image and the image quality gets reduced

Switched from

[Telegram](https://www.capterra.com/p/180347/Telegram/)

WhatsApp is more interesting to use especially with the Status feature

Review Source

Rachit K.  
Development(Python) Engineer  
Computer Software  
Used the software for: 2+ years

### "Best user friendly and free messaging app"

December 3, 2018

5.0

Its the best messaging application which i can recommend. Guiding other whatsapp users with sharing location is real problem solving for me which is infact easy to track and share.

Pros

There are many awesome features i like the most. They are as follows:- 1. Secure your privacy: - Delete last message if not delivered. - Enable/Disable the last seen message. - Restrict your profile photo to everyone/others/your whatsapp contacts. - Restrict your About caption and Status too everyone/others/your whatsapp contacts. - Turn off the read receipts message in chats - Secured end-to-end chat encryption done by whatsapp for individual as well as group chats. 2. Share photos/video in My Status Option and can view those people who see your status. 3. Easy video call and phone which do not lags even for 1 sec if phone has good internet bandwidth. 4. Group Video calls are also done without lagging . 5. It can share document(pdf, jpg, png, docx etc) very quickly. 6. The most demanding feature is sharing live location (for 15minutes, 1hr, and 8hrs) to individual and in group chats with additional comments. Moreover it also suggest surrounding location while accurate/permanent location. 7. It allows sharing audio from file manager and also individual voice. 8. Can share upto 30 images/videos at a time and view in grid form so user should have to scroll to check the images/video has been delivered or not. 9. It maintains the history of audio/video calls done by individual or in a group chats. 10. User can link there whatsapp chat to PC browser using whatsapp web features.

Cons

There few features which i like the least about whatsapp. They are as follows: 1. Whatsapp Payment feature which is still in beta version for some users. 2. Limited amount transferred upto 5000 in payment feature. 3. Battery consumption is more in video calls for the phones ranging below 10000. 4. Very Less filter options for images and video than other chat application.

Review Source

AL

Arka L.  
Research analysis  
E-Learning  
Used the software for: 2+ years

### "Prose and Cones of WhatsApp"

March 31, 2023

4.0

WhatsApp is one of the best massaging apps, I love it, if you increase the sticker range like telegram, and add files in a secure cloud server it can even overtake the telegram features.

Pros

What I like the most are quick chat, quick contact, groups of college friends, video calls, and also the status. and also it is end-to-end encrypted.

Cons

it is one of the best massaging app but it also has some cons :1. biggest cone is stickers is very limited if you compare with telegram2. if you increase the picture compression quality of the status because I love to do photography but when I give the status of these photos WhatsApp compresses my photos in the status and they a looking very bad.3. and one of the most cons is it dose does not store our files in the cloud so if I delete or uninstall my WhatsApp the files are permanently gone, I know it can backup files in the drive but my drive space is also full so I don't use it. so please include a cloud for saving our important files.

Review Source

Tureen Punit G.  
Data Engineer and DBA  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent tool for team communication"

October 6, 2022

4.0

I use Whatsapp for engaging in one on one and group communications everyday both for personal and professional needs. Whatsapp helps me stay connected with others via messaging and calls. It also makes it easy to share everything from simple files to live location with other users in a jiffy. Overall Whatsapp is a great platform and it helps us facilitate team communication, lead generation, customer communication, and even for SMS marketing purposes as well.

Pros

Whatsapp is a great app for having real-time chats with other users. It is secure, reliable, and has an intutive interface. Whatsapp is an easy to use messaging app which comes with an even easier sign up process and a lot of security options as well. Whatsapp allows users to change number, enable 2FA, request account info, share live location, set timer on messages etc. I love using Whatsapp for chatting and messaging everyday.

Cons

Whatsapp to have casual and business communications on the go. I don't particularly dislike anything about Whatsapp but I would love for them to enhance the quality of voice and video calls, it would definitely enhance user experience.

Review Source

VR

Verified Reviewer  
Patient Navigator  
Hospital & Health Care  
Used the software for: 2+ years

### "Number one chat platform "

May 30, 2022

5.0

It has been the best honestly, no wonder the world loves it.

Pros

The voice note, blue tick and status features just made the app perfect and more humanly, we can interpret what people are feeling, their tone and mood. It's not only about texting, it's Sms on steroids.

Cons

There's a GB WhatsApp option that is notorious in invading peoples privacy and misleading them.

Review Source

NB

Nimit B.  
Senior Manager  
Banking  
Used the software for: 2+ years

### "WhatsApp - Your Ultimate Chat Partner"

April 2, 2023

5.0

It's my chat partner & helps in team communication & consumer facing roles as well.

Pros

Real Time ChatAudio & VideoEmojis, GIFSPayment feature

Cons

Alerts & Notifications are the most annoying features.

Alternatives considered

[Slack](https://www.capterra.com/p/135003/Slack/)

Reason for choosing WhatsApp

Easy to use, free & you can do video & audio call without much interruption like other tools.

Review Source

Grace O.  
Sales  
Apparel & Fashion  
Used the software for: 2+ years

### "WhatsApp Messenger App"

November 15, 2022

5.0

I sell female wears and a lot of customers would love to shop with me but due to distance are unable to. So with the help of WhatsApp they get to watch the products displayed on my status and choose what they want to order and I ship to them. So it connects me to more customers

Pros

This app is amazing as you can use it to send messages,videos,audios and share files. Very easy to use. The terminologies are easy to understand. There is WhatsApp for business as well. There are features for making it easy to display your products(on your status).

Cons

To form a group chat and invite people to join, would mean only a limited number of just about 200 persons to join. The video chat doesn't permit up to 10 person's at a time

Review Source

Evelyn F.  
Digital Marketing Manager & Content Creator  
Marketing and Advertising  
Used the software for: 2+ years

### "Not the Best App, yet the most Popular"

May 17, 2022

3.0

WhatsApp is an app used because of it great community of users once Blackberry Messenger barely died. But there are several better alternatives on the market to communicate, either on a professional environment or social one.

Pros

The broader app to communicate worldwide Easy to use Easy to install

Cons

Bad file management system It does not have a stand-alone system who allows the user to manage the account from different devices simultaneously. There are many useful features found on different apps that can't be found on WhatsApp such as broadcasting, creating polls, files auto delete capabilities, among many others.

Alternatives considered

[Google Chat](https://www.capterra.com/p/175800/Chat/)[Telegram](https://www.capterra.com/p/180347/Telegram/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing WhatsApp

As said previously, the big amount of users does ease the chance to communicate without requiring our receipts to download or learn to use any other software. Then it does offer a kind of comfort for most of the people despite their downsides.

Switched from

[Google Chat](https://www.capterra.com/p/175800/Chat/)[Telegram](https://www.capterra.com/p/180347/Telegram/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

The popularity of WhatsApp increases the chance to find the people you need to talk to without asking them to download and learn any other communication software.

Review Source

VR

Verified Reviewer  
Cashier  
Hospitality  
Used the software for: 2+ years

### "A Simple and Secure Way to Communicate"

August 20, 2023

5.0

I have had a positive experience with WhatsApp. It is a free, easy-to-use, and secure messaging app that I can use to stay in touch with friends and family all over the world.

Pros

It is free and easy to use. There are no subscription fees or hidden charges. You can download and use WhatsApp for free on your smartphone or computer.

Cons

There is no desktop app for Windows and macOS. You can only use WhatsApp on your computer through the WhatsApp Web app.

Review Source

JT

Jacqueline T.  
Customer Service Representative  
Retail  
Used the software for: 6-12 months

### "WhatsApp review "

October 13, 2022

5.0

Pros

The most impactful features for us and our business are definitely the file sharing as well as the video conferencing. It helps our business run a lot smoother as well as permits us to remain in constant contact from our office to the field.

Cons

Occasionally we have noticed that a call or two will not go through. we have not been able to determine however if it is an app glitch or connectivity issues.

Reason for choosing WhatsApp

One of our employees suggested it after years of use for communication between them and international friends met abroad. It worked perfectly for them and has worked very well for us since its integration into our business.

Review Source

EE

Emmanuel E.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "WhatsApp Experience "

September 19, 2021

5.0

WhatsApp enables me to connect with my team easily. The benefit is numerous, I could able to make audio and video calls with ease.

Pros

I like the real-time consumer-facing chat feature most. Yes, the product is very easy to use. The integration was easy without stress.

Cons

I like all the features and I don't hate anyone for now. There is no aspect of the product that is difficult to use for me. The integration was not easy without difficulty.

Alternatives considered

[Meta for Business](https://www.capterra.com/p/213257/Facebook/)

Reason for choosing WhatsApp

So that I can connect with friends

Switched from

[Telegram](https://www.capterra.com/p/180347/Telegram/)

To connect with more than 5,000 members of my community.

Review Source

MNR

Maria Natalia R.  
Profesora de biología  
Education Management  
Used the software for: 2+ years

### "La recomiendo ampliamente"

October 3, 2022

5.0

En mi experiencia personal es muy buena, la uso desde años, la recomiendo siempre, y la seguiré usando porque es muy práctica y efectiva, es mi medio de comunicación con alumnos, padres, amigos , familiares etc.Lo bueno es que no se me tilda, me encanta el poder anexar los emogis o emoticones, el poder compartir archivos rapidamente, el poder desactivar la opciones de mi estado cuando quiero es muy útil para preservar mi privacidad etc

Pros

Es de fácil manejo, para mi es mi vía de comunicación por excelencia, es rápida, todo el mundo la tiene y usa, con muchas opciones que la convierten en única

Cons

Lo que no me gustó es encontrar en las nuevas versiones, que ya no aparece la opción para hacerle vibrar el celular a la otra persona cuando no aparece en línea y que hayan eliminado los estados recientemente, fuera de eso lo demás está muy bien

Review Source

VR

Verified Reviewer  
Game Developer and Coder  
Computer Games  
Used the software for: 2+ years

### "Most widely accepted Chatting App with very low internet and memory usage"

July 5, 2020

5.0

I am using Whatsapp to communicate with my clients, colleagues, friends etc and I think Whatsapp is the best solution for me. Sharing files and media is also very easy with Whatsapp. I can remain in contact with people even from other countries. Whatsapp requires an overall very low memory and runs very smoothly. I am so impressed with its security and privacy. I am thankful that Whatsapp is accepted by people worldwide.

Pros

Whatsapp is so far the best and fastest way of communicating with our friends, colleagues, clients and family because of its low memory and low internet usage requirements. Whatsapp is so well optimized that it even runs on a 1gb RAM device with Internet speed as slow as 2G. Whatsapp has the best security and privacy because of its chat being end-to-end encrypted. We have the full control of our account privacy on Whatsapp like we can choose to keep our Profile Picture and About Status private, viewable only to our contacts or completely free to be viewed by everyone. We can select the contacts to show our status and our status will be accessible only to them and we can also keep a track of the people who are seeing our status. Whatsapp has a very smooth and stylish interface which helps us to remain in touch with our people. Whatsapp has a lot of emojis and stickers to make our Messages look more professional and expressive. With Whatsapp, we can do voice calls and Video Calls which are also very secured and consumes very less internet bandwidth. We can use some third party applications to make Whatsapp chat bots which are quite helpful. We can delete a message which we have sent mistakenly, by using 'Delete for everyone' feature which makes the message to show as 'This message was deleted'. This feature makes Whatsapp different from other platform's 'Unsend' feature which permanently removed a message and leaves no evidence behind.

Cons

Whatsapp group has a limit of a maximum 254 members which makes it difficult to use it for a bigger organization or community. Creating a Whatsapp Bot is a very difficult process and requires a lot of knowledge. Other than this two problems, I don't think there's anything wrong with this great Chatting application.

Review Source

Komal G.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Whatsapp for modern day communications"

July 15, 2022

5.0

My overall experience with Whatsapp has been really amazing. I am using Whatsapp for texting, video conferencing, and file sharing purposes everyday for 5 plus years now. I can certainly say that Whatsapp is getting better with every update and is perfect for both casual and business communications.

Pros

Whatsapp is an amazing messaging application that allows users to share messages and multimedia files with ease.

Cons

Although Whatsapp is a very likeable application for texting and sharing I certainly encounter some bugs here from time to time.

Review Source

Antonio B.  
Senior Solutions Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Communicate easily with friends, family and... customers!"

August 9, 2022

4.0

The overall experience is good, in particular, thinking about the job. I am constantly in contact with my clients since my mobile phone is always with me. Moreover, being the most popular messaging application, I am almost sure that is the best way to communicate: it is less invasive of a call but, at the same time, I am sure that the person on the other side will read the message.

Pros

The penetration of the market. If you want to communicate with someone, regardless of where you are, WhatsApp is the solution. You can use it for connecting with your friends and your family. You can leverage the product for communicating with the customers. On top of the chat, you have the video call functionality that can help you if you want to see someone far from you. Last but not least, you can leverage the desktop application /Whatsapp web view, that's really helpful if you use WhatsApp for work.

Cons

Conference call. Here I see the limit of the application. The quality is not always good. Moreover, it is not comparable with other products that do it (Zoom, Teams, Webex) where you have also additional functionalities to enrich that experience. Another bad point is related to search functionality, if you use the product with your clients, that is a limit.

Alternatives considered

[Telegram](https://www.capterra.com/p/180347/Telegram/)

Reason for choosing WhatsApp

In the beginning, the decision was mainly driven by the popularity of the product.

Review Source

FMT

Farhan Mubasshir T.  
Sales  
Business Supplies and Equipment  
Used the software for: 2+ years

### "A Great Software to communicate with Customers and Employees for Business."

May 28, 2021

5.0

Communicating with Employees and Customers with ease has been a big help for me.

Pros

WhatsApp has been my partner from the start of my business, if I have to talk with my employees and if I have to make a group call or give a decision on a particular project I am always able to do it smoothly and easily with WhatsApp. Plus WhatsApp is used by almost a lot of people in the World for which our customers are able to get in touch with us in no time, and our team is able to produce them the best possible. I think the reason it's used by almost everyone is that its easiness of how it works, simple functions not too much hassle, getting the work done easily such as sending big files or links in the chatbox or group has really helped me because before I had to check my Gmail for the Documents related to my business and it mostly was really hard to find the exact document I was searching for in Gmail because there were a lot other more emails so I think how WhatsApp has enabled this function is really good. Also, the best part about WhatsApp is anyone can use it as it's really simple to use and almost no restrictions. Also, it helps me to see messages on my notifications rather than going back to the app to see the whole text and I think it helps me not let people know that I saw their message because sometimes you are just not in the mood to check anyone messages and if they give something not so important but you still have to reply to them because you have seen their text. And finally, I believe it's trustworthy for my privacy because of its end-to-end encryption.

Cons

I don't quite think there is anything bad with WhatsApp but I think it would be really good if they enable chat backgrounds to their web-based application as it would look good and more interesting to work on their. And I believe WhatsApp will come with a update soon for this feature.

Switched from

[Viber](https://www.capterra.com/p/180348/Viber/)

Viber isn't as popular as WhatsApp also I don't like it much because it's features are so hard to find out such as how to send a document or a sticker or any other digital-object.

Review Source

JD

Jason D.  
IT Analyst  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Whatsapp - a must have for any 21st century communicator"

October 12, 2022

5.0

Whatsapp is a great tool that has increased our customer engagement, increased our internal comms within the team and has given us the ability to talk to our staff directly, even when not in the office.

Pros

Whatsapp is a great tool for both business and personal use. It increases customer engagement; as long as our users have a phone or computer, then they can message/call us and receive real-time results. The fact that Whatsapp has end-to-end encryption is also extremely beneficial to any business that takes security seriously. By making conversations private. it increases the resilience of the business, as well as gives our customers the peace of mind that any information that they give, won't be shared with third parties.

Cons

Most features within Whatsapp are already brilliant and as already mentioned, this application is a must-have for anyone who values secure messaging and calling. However, it would be better if Whatsapp allowed the migration of accounts to different phones. When changing phone (not necessarily the sim or number), I have always had to create a new account for myself. Also, it would be beneficial for new users to be able to easily access demos / training materials that explain all the functions of Whatsapp.

Review Source

Dana M D.  
Sole graphic design, and marketing administrator  
Graphic Design  
Used the software for: 6-12 months

### "Dont say what , say yes"

May 28, 2023

4.0

WhatsApp is a top-rated messaging app that has become a staple for users around the world. Its user-friendly interface, reliable performance, and strong security features make it a popular choice for both personal and business use. The app's on-demand communication feature is a powerful tool for businesses that want to provide exceptional customer service, while its file sharing and video support features make it a versatile tool for collaboration and communication. Additionally, WhatsApp's chat messaging and real-time chat features are fast, reliable, and secure, making it a convenient and efficient way to stay connected with friends, family, and colleagues. Despite some drawbacks, such as the need for an internet connection and privacy concerns, WhatsApp remains undeterred in the market due to its widespread use, popularity, and versatility. Overall, WhatsApp is a solid choice for anyone looking for a reliable and convenient messaging app.

Pros

WhatsApp is a versatile app that can be used for a variety of purposes. Firstly, it's a great way to stay connected with friends and family, allowing users to send messages, make voice and video calls, and share files. Secondly, it's a useful tool for businesses that want to offer customer support or connect with their customers in a more personal way. Thirdly, it's a convenient way to collaborate with colleagues, allowing users to share files and communicate in real-time. Finally, it's a great way to stay informed about news and events, with many organizations using WhatsApp to share updates and information.

Cons

While WhatsApp is a popular messaging app, it does have some drawbacks. Firstly, it requires an internet connection, which can be a problem in areas with poor connectivity. Secondly, it's not always easy to control who can see your profile and contact you, which can be a privacy concern for some users. Thirdly, the app can be a drain on battery life and data usage. Finally, while WhatsApp's end-to-end encryption is a strong security feature, it can also make it difficult for law enforcement to investigate criminal activity.

Alternatives considered

[Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)

Reason for choosing WhatsApp

I feel that the whatsapp had, and has more of a social media lifeline as technology gets lightspeed fast, whatsapp seems too have a natural existance during such.

Review Source

SM

Sergio M.  
Educación  
Arts and Crafts  
Used the software for: 2+ years

### "High quality and very accessible product"

April 1, 2023

5.0

WhatsApp has become indispensable in my life, I practically use it in all areas of my life, there is not a day that I do not use it.

Pros

What has fascinated me about WhatsApp is the frequent updating and the variety of options it has to interact with the sender.

Cons

It is difficult to identify it, because in all these years that I have used the product it has been very satisfactory.

Review Source

GD

Gautier D.  
Directeur  
Information Technology and Services  
Used the software for: 2+ years

### "Communication "

June 27, 2023

5.0

Elle me permet de communiquer avec mes clients à tout moment, dans la journée et la nuit...

Pros

La réduction de la distance -temps entre parents, amis et partenaires d'affaires.

Cons

La consommation plus ou moins des données personnelles lors des postes de statut et envoie vidéo.

Review Source

Sean S.  
Owner  
Computer Games  
Used the software for: 2+ years

### "WhatsApp is an amazing Instant Messaging App that's free for all and has no advertisements."

February 7, 2020

5.0

WhatsApp is an amazing instant messaging software that allows me to keep in touch with my customers, friends, and family. I love it that it is free to use, and there are no advertisements, which is a rarity with free software these days.

Pros

WhatsApp is a very useful software, I've been using it for over 6 years now. You can send text messages, set up group chats, send photos, documents, audio, and video recordings, and also make audio and video calls. WhatsApp is available on multiple devices such as (Android, iOS, Windows, and Mac OS). There is also a web app that you can use on your computer, it allows you to use WhatsApp without having to handle your mobile phone. It's pretty secure as well, it is linked to your phone number, it also has end-to-end encryption so that the messages sent can only be read by the intended phone number. In group chats, it shows the name of all participants, even those that you don't have in your contacts list. You can also use it to speak with people outside your country without having to worry about any additional fees for making overseas calls. The best part is that it uses the internet instead of your cellphone plan which would be very costly. WhatsApp is also a great resource for students to share audio, photo and/or video files, homework groups, group study, etc. You can also have a bit of fun with the provided emojis, stickers and gifs. The user interface is easy to understand and requires minimal effort, I highly recommend it.

Cons

Calls are sometimes disconnected even with a good connection but this is fairly rare. Signing in to another platform requires a barcode scan. This means we need our cellphone to sign in to the WhatsApp web app. Compared with other similar applications, WhatsApp requires you to share your cellphone number and some people may prefer to keep this information private.

Review Source

Daniel Francisco R.  
Service Promoter  
Banking  
Used the software for: 2+ years

### "Whatsapp for college students"

March 31, 2023

5.0

Until now all the time and years that I have been in the application of have been very pleasant. I have been present in each update and in each configuration since the beginning of WhatsApp, so I can say that since it began there have been excellent changes that have helped people to communicate in a better and more digitally interactive way.

Pros

What I value most about the application is its ability to create chat groups and the option to share photos, videos, documents, and locations with other users quickly and easily. In addition, the application uses an end-to-end encryption system that protects the privacy of conversations and the security of data. It also has identity verification features to prevent spoofing.

Cons

What I like the least is the lack of customization in the app, as it doesn't offer many interface customization options or advanced features.

Switched from

[Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/)[Instagram](https://www.capterra.com/p/210721/Instagram/)

I use other applications to be able to communicate with other people who do not use WhatsApp point, however the most frequent use to communicate with my friends is with this application.

Review Source

NT

Narvi T.  
Security it  
Computer & Network Security  
Used the software for: 2+ years

### "Principiante analizando el WhatsApp "

March 23, 2023

5.0

muy buena aplicación que a reemplazado a la mensajería normal de las compañías de telefonía SMS el cual está en desuso y con las mejoras sigue aumentando su valor con la video llamada conferencia, avatar personalizable, etc. tengo muchos años utilizando la aplicación y no me arrepiento y ni dejaría de usarlos parte de nuestro día a día personal y laboral.

Pros

el buen desempeño de la aplicación principalmente en las llamadas tanto de voz como de video

Cons

las limitaciones de compartir archivos son muy bajas 5 a la vez y de reenvió muchas veces mucho mas bajo 1 a la vez.

Review Source

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