--- title: "Telegram Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Telegram Software - reviews, pricing plans, popular comparisons to other Team Communication products and more." source_url: "https://www.capterra.com/p/180347/Telegram/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Telegram Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Telegram ## What is Telegram? Telegram is a messaging app that offers end-to-end encrypted chats, the ability to send files and media without size limits, group chats with up to 200,000 members, and customizable apps across mobile and desktop platforms. The app is secure and fast and offers features like self-destructing messages, synchronized messaging across devices, an open API, and servers spread worldwide in secure data centers. ## What is Telegram used for? [Team Communication](https://www.capterra.com/team-communication-software/)[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 6,440 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 1% Pros & cons Large, flexible file sharing Completely free communication platform Limited and unreliable video calling Prevalence of scams and spam ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Team Communication / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Telegram 4.7 (6,440) VS. [4.6 (5,319)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (6,436) Ease Of Use 4.7 (11,147) Value For Money 4.7 (4,558) Value For Money 4.5 (6,865) Customer Service 4.3 (4,366) Customer Service 4.6 (6,619) ## Telegram alternatives [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,170)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) Highest Rated [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,230)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,752)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [Google Chat](https://www.capterra.com/p/175800/Chat/) [4.5 (2,394)](https://www.capterra.com/p/175800/Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175800/Chat/) [View all alternatives](https://www.capterra.com/p/180347/Telegram/alternatives/) ## FAQs about Telegram Overview ### What problems does Telegram solve? Telegram solves fragmented team communication by organizing client, campaign, and department discussions into groups, topics, and announcement channels. It helps sales teams, operations staff, community managers, and distributed teams share large files, retain searchable conversation history, control group participation, and continue work from mobile, desktop, or web without losing context. Answer based on 4697 reviews Overview ### Which roles and teams benefit most from Telegram? Telegram is most used by students, freelancers, and small-business leaders who need fast messaging, group coordination, and file sharing. Software developers and engineers use it to discuss technical work and project updates, while teachers, designers, accountants, and project managers organize class, client, and team communications. Answer based on 6433 reviews Overview ### What company size and industries is Telegram built for? Telegram is built for small businesses and international users, with 71% of reviewers from small companies and Computer Software and IT Services each at 9%. It also serves enterprises (18%) and midsize businesses (12%), including Marketing and Advertising teams (5%), primarily for instant messaging and chat. Answer based on 6439 reviews Features and Usability ### What are the key features of Telegram? Telegram includes real-time chat and group messaging for immediate conversations, plus file sharing for documents, photos, videos, and large files within chats. Alerts and notifications can be tailored by conversation, while search/filter helps locate people and chats. It also supports audio calls, video conferencing, discussions/forums, and secure data storage. Answer based on 1328 reviews Integrations ### Which third-party tools and platforms does Telegram integrate with? Telegram integrates with 2 third-party platforms: Instagram and WhatsApp. These connections support sharing and access between Telegram conversations or channels and widely used social messaging services, while Telegram remains a separate communication platform with its own groups, channels, calls, and file-sharing features. Answer based on 1388 reviews Getting Started and Support ### How easy is it to onboard and train a team on Telegram? Telegram is easy to onboard for team members familiar with messaging apps, thanks to its familiar chat, group, and file-sharing tools. Reviewers say beginners can start quickly, while admins and users configuring privacy, bots, channels, or customization need more time. Training relies mainly on in-app guidance, user-created video tutorials, and shared documentation. Answer based on 55 reviews Getting Started and Support ### What customer support options does Telegram offer, and how do users rate the experience? Telegram offers email/help desk, FAQ/forum, and chat support channels. Users often find the platform easy to navigate and some describe support as helpful or prompt. However, others report delayed or absent replies, limited help with account issues and reports, and frustration with automated responses instead of resolution. Answer based on 564 reviews Security ### How does Telegram handle data security and access control? Telegram uses Secret Chats with end-to-end encryption, self-destruct timers, and forwarding restrictions for sensitive conversations. Users can enable two-step verification, app passcodes, blocked-user lists, privacy controls for phone numbers and profile visibility, and group-specific permissions. Reviewers note end-to-end encryption is not enabled by default for regular chats, while spam, phishing, and confusing privacy settings require caution. Answer based on 2017 reviews Chat groups ### How well does Telegram work for group chats? Telegram supports large, organized group chats for team communication, communities, client updates, and file sharing. Small business teams and remote workers value topics, channels, fast messaging, and access across devices. Large groups can create notification overload, and users may need folders, archives, or settings to keep conversations manageable. Answer based on 3210 reviews ## Who uses Telegram? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Large, flexible file sharing 93% positive reviews out of 501 Most reviewers appreciate file sharing, noting unlimited file size, cloud storage, and cross-device accessibility. Stephen E. Graphic design, 2 - 10 employees. "The ability to share large files of up to 2gb, and to customize my experience on the app is so satisfying." Limited and unreliable video calling 49% negative reviews out of 423 Some users report video calls as lacking, noting missing features, poor quality, and absence of group calling. Santhoshkumar S. Quality engineer, 201 - 500 employees. "This app has limited video call feature and needs improvement." Completely free communication platform 97% positive reviews out of 204 Most reviewers find pricing highly attractive, highlighting Telegram’s free access, no ads, and no subscription fees. Kim M. Financial Manager, 501 - 1,000 employees. "It is a free app that runs continuously when connected to a network. " Prevalence of scams and spam 91% negative reviews out of 319 Most reviewers report spam and scammers as a major issue, citing fake accounts, unsolicited messages, and insufficient moderation. Nava B. Owner, 1 employee. "So I don't trust Telegram one bit because they allow all this fraud to go on and their reporting process does nothing." Extensive automation and API options 94% positive reviews out of 184 Most reviewers describe integrations as robust, praising Telegram’s open API, bot support, and business automation features. Inconsistent and overwhelming notifications 73% negative reviews out of 300 Most reviewers find notifications problematic, mentioning excessive alerts, delayed delivery, and confusing customization options. Anonymous User Student Intern, 10,001+ employees. "I didn't liked the notification system of telegram , because it failed to notify me of some important messages." ## Features AI summary Based on 17,996 Team Communication reviews Capterra reviewers highlight these features as the main priorities when selecting team communication software: - **Meeting Management** (**50%** of reviewers rated this feature as critical) - **Mobile Access** (**52%**) - **Real-Time Chat** (**51%**) Telegram supports **Real-Time Chat**, but it does not include **Meeting Management** or **Mobile Access**. Instead, it offers **Collaboration Tools** (**48%**), which reviewers also identify as an important capability. That mix can still work well for teams that need fast day-to-day messaging and shared coordination, helping businesses keep conversations moving and work together more efficiently. Real-Time Chat 4.7 (2,067) 62.75% of 2067 reviewers that rated this feature as important or highly important With Telegram’s real-time chat, you can instantly message individuals or groups, share media, and switch between devices seamlessly. Reviewers appreciate its speed, security, privacy, and smooth group chats, though some mention occasional delays or missing message acknowledgment options. Collaboration Tools 4.4 (733) 49.11% of 733 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Alerts/Notifications 4.5 (2,020) 58.17% of 2020 reviewers that rated this feature as important or highly important Telegram gives you customizable alerts and notifications, letting you control what, when, and how you’re notified. Reviewers appreciate timely updates, mute options, and integration with devices, though some mention occasional delays or unwanted new user notifications. File Sharing 4.7 (1,963) 60.77% of 1963 reviewers that rated this feature as important or highly important Telegram offers seamless file sharing, letting you send large files of any type—documents, videos, or images—without compression or size limits. Users think it’s fast, secure, cloud-based, and accessible across devices, with many praising its unlimited storage and easy file retrieval. Search/Filter 4.4 (1,244) 52.73% of 1244 reviewers that rated this feature as important or highly important You can quickly search and filter messages, files, contacts, and groups in Telegram. Reviewers appreciate the ability to find information by keyword, type, or date, though some say group or content searches can be limited or downloading multiple items is cumbersome. Audio Calls 4.5 (1,178) 54.75% of 1178 reviewers that rated this feature as important or highly important Telegram enables you to make high-quality, secure audio calls over data, even with weak connections. Reviewers indicate calls are clear, affordable, and easy to use across devices, but some mention occasional dropped calls or delayed notifications compared to other apps. Telegram 29 features ### All Features - Alerts/Notifications: Telegram gives you customizable alerts and notifications, letting you control what, when, and how you’re notified. Reviewers appreciate timely updates, mute options, and integration with devices, though some mention occasional delays or unwanted new user notifications. - API: Application programming interface that allows for integration with other systems/databases - Audio Calls: Telegram enables you to make high-quality, secure audio calls over data, even with weak connections. Reviewers indicate calls are clear, affordable, and easy to use across devices, but some mention occasional dropped calls or delayed notifications compared to other apps. - Batch Communications: Send messages, notifications, or documents to an entire customer base at the same time - Blogs: Allows users to publish blogs on social site - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Contact Management: Manage, organize, and store contact information - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - File Sharing: Telegram offers seamless file sharing, letting you send large files of any type—documents, videos, or images—without compression or size limits. Users think it’s fast, secure, cloud-based, and accessible across devices, with many praising its unlimited storage and easy file retrieval. - Group Messaging: Group messaging lets multiple people carry on a group conversation - Interaction Tracking: Track interaction history by documenting conversations for contacts - Mobile Application: Offers a mobile app version for volunteers to receive relevant information and manage their volunteer history. - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - On-Demand Communications: Generate personalized communications upon request to meet customer needs - Personalization: Adjust communications based on previous interactions or personal preferences - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real-Time Chat: With Telegram’s real-time chat, you can instantly message individuals or groups, share media, and switch between devices seamlessly. Reviewers appreciate its speed, security, privacy, and smooth group chats, though some mention occasional delays or missing message acknowledgment options. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Screen Sharing: Digitally share screen view with others - Search: Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. - Search/Filter: You can quickly search and filter messages, files, contacts, and groups in Telegram. Reviewers appreciate the ability to find information by keyword, type, or date, though some say group or content searches can be limited or downloading multiple items is cumbersome. - Secure Data Storage: Securely stores data to prevent data loss or breaches - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Video Conferencing: Connect with meeting participants remotely over video - Video Support: Supports various video file formats --- Get Advice We can help you find the software with the features you need. Features 4.6 (6,436) 4.6 Based on 6,436 reviews ## Pricing Value for money 4.7 (4558) ### Starting price Free trial not available Value for money 4.7 (4,558) 4.7 Based on 4,558 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Instagram](https://www.capterra.com/p/210721/Instagram/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (4366) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (4,366) 4.3 Based on 4,366 reviews ## User reviews Overall rating 4.7 Based on 6,440 reviews Filter by rating 5(4599) 4(1561) 3(243) 2(24) 1(13) Mentioned topic Sorted by most recent TU Tucker U. Associate Attorney Law Practice ### "Keep client email chains in one secure thread." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2026 Managing client communication used to mean juggling text messages, personal email, and work email across three different apps. Now I have one place where a client can reach me about an urgent motion deadline without calling the office line after hours. The encryption gives clients confidence when they need to discuss sensitive case details, and it just works without needing IT setup at a two-person firm. Pros I coordinate discovery document exchanges with opposing counsel and clients who need quick answers after hours. Telegram keeps those conversations separate from my personal texts, plus it handles larger files than most platforms allow. The desktop version stays open right next to my case management software all day. Cons Some older clients ask why we can't just use regular text messaging, and I end up walking them through the download process over the phone. The interface shows when you were last active, which occasionally leads to questions about response time that I'd rather not field from anxious clients checking their phones at midnight. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Lilyana M. Planning and Sustainability Professional Human Resources ### "Telegram review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 12, 2026 Pros Telegram allows me to communicate quickly with colleagues and share documents related to HR activities. I like using group chats to exchange updates, coordinate administrative tasks, and send reminders. The application is easy to use, and file sharing is convenient when I need to send information without going through a long email exchange. Cons I sometimes receive too many notifications, especially when several groups are active. Important messages can get lost among casual conversations. For sensitive HR information, I also need to be careful about privacy settings and make sure that company policies are respected. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EP Elena P. Digital Strategy Senior Specialist Non-Profit Organization Management ### "Flexible communication tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 25, 2026 It is a solid, flexible communication tool, especially for managing groups and broadcasting updates. Reliable and fast, with room to improve on default privacy settings Pros Fast, reliable messaging with great group/channel management, large file sharing, and useful for bots for automation. Cons default chats aren't end-to-end encrypted unless you use Secret Chat, which can be confusing for less tech-savvy users Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Giovanni S. Freelancer Internet ### "Molto più di un'app di messaggistica: un vero e proprio hub per file e offerte" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 September 21, 2026 Definirla solo un'app per chattare è riduttivo; è a tutti gli effetti uno spazio cloud gratuito e un aggregatore di notizie. Tra la comodità della chat "Messaggi salvati" (da usare come blocco appunti infinito sincronizzato tra PC e telefono) e la pulizia dei gruppi, è un'applicazione indispensabile per organizzare informazioni, acquisti e spostamenti in modo intelligente. Pros Rispetto alle app di messaggistica tradizionali, Telegram gioca in un'altra categoria. La gestione dei file è eccezionale: puoi inviare video o documenti pesantissimi senza che vengano compressi, il che è perfetto se devi scambiare il montaggio di un progetto video pesante o scherzi da masterizzare. Ma il vero punto di forza per la vita di tutti i giorni sono i canali: è lo strumento definitivo per seguire le offerte tech su smartphone e cuffie, ricevendo le notifiche senza intasare la mail. Inoltre, la gestione delle chat è comodissima per organizzare viaggi con un amico: puoi fissare in alto i PDF dei biglietti aerei, le prenotazioni della casa e gli orari degli autobus locali, avendo tutto sempre a portata di mano. Cons Il limite principale è il network: non tutti lo usano come app principale. Spesso ti ritrovi costretto a mantenere installate altre applicazioni più diffuse semplicemente perché un gruppo di studio all'università si rifiuta di fare il passaggio. Inoltre, se ti fai prendere la mano e inizi a seguire decine di canali di sconti, l'interfaccia diventa un caos totale, a meno che non impari subito a utilizzare la funzione "Cartelle" per separare le chat personali dalle news. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. QG Quentin G. Graphiste web designer Design ### "Un outil de communication efficace pour mes échanges" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2026 Pros L'envoi de fichiers lourds sans trop de perte de qualité est un vrai avantage pour mon travail de design. L'interface reste légère et rapide, même avec beaucoup de conversations actives. Cons Je vois que Telegram est moins répandu que WhatsApp dans certains cercles professionnels pour la simplicité. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. QS QUENTIN S. Ingénieur Conception mécanique Mechanical or Industrial Engineering ### "TELEGRAM AVIS" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 7, 2026 Mon expérience globale avec Telegram est positive : l'application est rapide, fiable et je peux facilement communiquer sur tous mes appareils. Le partage de fichiers est transparent, les groupes sont bien organisés et les options de confidentialité me donnent plus de contrôle. C'est un outil puissant et pratique pour mon usage quotidien. Pros Je trouve Telegram vraiment efficace : l'application est rapide, les messages se synchronisent parfaitement sur mes appareils, et je peux envoyer des fichiers volumineux sans aucun problème. Les groupes et les canaux me permettent de gérer facilement de grandes discussions, et les options de confidentialité me donnent plus de contrôle sur mes données. En fin de compte, c'est un outil puissant, lisse et très polyvalent pour mes besoins. Cons Telegram a aussi quelques inconvénients dans mon expérience : certains contacts ne l'utilisent pas, ce qui limite son caractère pratique. Les paramètres sont parfois un peu trop nombreux, l'interface peut sembler complexe au premier abord, et les appels ne sont pas toujours aussi stables que sur d'autres applications. En fin de compte, il est puissant, mais pas toujours le plus simple pour une utilisation rapide. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MT Mael T. Graphiste freelance Design ### "Pour plus de confidentialité" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 2, 2026 J’ai longtemps été utilisateur de l’application il y a quelques années, mais aujourd’hui je ne l’utilise quasiment plus. Pros La sécurité, la qualité des échanges, possibilité de créer des canaux et les manager facilement. J’aime aussi l’interface de l’application Telegram. Cons Lors d’une tentative de connexion récente, Telegram m’a demandé de payer pour enfin recevoir le code de confirmation et je trouve ça absurde. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Pour certains usages tels que le partage de fichier, WhatsApp peut sembler restrictif. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Daniel E. Marketing Manager Entertainment ### "Una aplicación rápida, completa y muy versátil" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 August 17, 2026 Mi experiencia general con Telegram ha sido bastante positiva. Es una aplicación rápida, estable y muy versátil, especialmente para compartir archivos, gestionar grupos y seguir canales. La posibilidad de utilizarla en varios dispositivos resulta muy cómoda. Como punto negativo, algunas funciones pueden resultar algo complejas al principio, pero en general es una herramienta muy completa y fiable. Pros Lo que más me gusta de Telegram es su rapidez y facilidad de uso. La aplicación permite enviar mensajes, archivos, fotos y vídeos de forma muy sencilla, incluso cuando los archivos son grandes. También valoro mucho los grupos, canales y la posibilidad de utilizar la misma cuenta desde varios dispositivos. Cons Lo que menos me gusta de Telegram es que algunas funciones y opciones pueden resultar algo confusas al principio, especialmente por la cantidad de posibilidades que ofrece. También echo en falta una mayor privacidad por defecto en algunas conversaciones y una experiencia algo más sencilla y ordenada para usuarios que no necesitan tantas funciones. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) No quería mezclar mi vida laboral con la personal Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jack S. A and R Coordinator at Pulse Music Group Music ### "My daily coordination tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2026 Pros Sending large files-such as audio demos or contracts-happens without compression or loss of quality, which is essential in my line of work. I regularly use customizable bots to automate reminders for meetings and contract deadlines, and the encrypted messaging gives me peace of mind during sensitive negotiation discussions. Cons Notifications can quickly become overwhelming when multiple groups are active at the same time. I also miss having native integration with our project management tools-which sometimes necessitates tedious manual work-as well as truly reliable group video calling for quick meetings. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Bhawna D. Recruiter Financial Services ### "Telegram review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 9, 2026 Overall, my experience with Telegram was positive. It is a versatile and reliable messaging platform with strong communication and file-sharing features, although the wide range of options can take some time to get familiar with. Pros Telegram is fast, easy to use, and offers useful features for messaging, group chats, file sharing, and large communities. The ability to use multiple devices and share larger files is also convenient. Cons Some users may find the large number of features and settings a little overwhelming. Large groups can also become difficult to manage, and privacy settings may require extra attention. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/180347/Telegram/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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