---
title: "Telegram Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Telegram Software - reviews, pricing plans, popular comparisons to other Team Communication products and more."
source_url: "https://www.capterra.com/p/180347/Telegram/"
page_type: "product"
language: "en"
---

# 

 Telegram Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 8, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Telegram

## What is Telegram?

Telegram is a messaging app that offers end-to-end encrypted chats, the ability to send files and media without size limits, group chats with up to 200,000 members, and customizable apps across mobile and desktop platforms. The app is secure and fast and offers features like self-destructing messages, synchronized messaging across devices, an open API, and servers spread worldwide in secure data centers.

## What is Telegram used for?

[Team Communication](https://www.capterra.com/team-communication-software/)[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 6,436 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

1%

Pros & cons

Large, flexible file sharing

Completely free communication platform

Limited and unreliable video calling

Prevalence of scams and spam

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Team Communication / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Telegram?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://telegram.org/&name=Telegram)

Rating Breakdown

4.7

+−

Features4.6

Value for Money4.7

Ease of Use4.7

Customer Service4.3

Rating Breakdown

4.7

Features4.6

Value for Money4.7

Ease of Use4.7

Customer Service4.3

## Telegram Reviewers Verdict

Updated September 2026

AI summary

-   Telegram suits small businesses, distributed teams, and tech-focused groups needing fast, flexible messaging and automation.
-   Users most consistently value its API integrations, large group chats, multi-device syncing, and the ability to share any file type.
-   It enables quick team discussions, file sharing, and coordination across devices, supporting daily collaboration and updates.
-   Buyers should weigh a few practical considerations: frequent reports of spam, scams, and overwhelming or unreliable notifications.
-   Telegram fits best where group messaging and automation are priorities, but may fall short for teams needing tight moderation or managed alerts.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Telegram

4.7 (6,436)

VS.

[4.7 (24,195)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

Contact vendor

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (6,432)

Ease Of Use

4.6 (11,125)

Value For Money

4.7 (4,554)

Value For Money

4.5 (6,845)

Customer Service

4.3 (4,362)

Customer Service

4.4 (6,599)

## Telegram alternatives

[4.6 (5,310)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.3 (673)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,003)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[4.5 (11,148)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/)

[View all alternatives](https://www.capterra.com/p/180347/Telegram/alternatives/)

## FAQs about Telegram

Overview

### What problems does Telegram solve?

Telegram solves slow team communication, file-size limits, and scattered updates by letting teams share large documents, media, and code instantly across devices with cloud-synced history. Remote teams, educators, developers, client-facing staff, and community managers use it to automate alerts with bots, organize channels, and keep discussions accessible and secure.

Answer based on 1901 reviews

Overview

### Which roles and teams benefit most from Telegram?

Telegram is most used by students, freelancers, business owners, and technical teams who need fast, flexible communication. Managers and project leads coordinate groups and updates, developers and engineers share files and troubleshoot quickly, while educators, designers, and consultants use channels and chats to collaborate, broadcast information, and stay connected across devices.

Answer based on 6421 reviews

Overview

### What company size and industries is Telegram built for?

Telegram is built for small businesses and distributed teams, with 71% of reviewers from small businesses and Computer Software and Information Technology and Services each representing 9%. It also serves enterprises at 18% and midsize companies at 12%, with additional use in Marketing and Advertising at 5%, primarily for instant messaging and chat.

Answer based on 6427 reviews

Features and Usability

### What are the key features of Telegram?

Telegram includes core messaging features like real-time chat, group messaging, and file sharing, plus differentiators such as large chat groups, channels, bots through its API, and multi-device cloud sync. Reviewers also focus on security controls, including secret chats, two-step verification, and encrypted messaging for private communication.

Answer based on 3208 reviews

Integrations

### Which third-party tools and platforms does Telegram integrate with?

Telegram integrates with WhatsApp and Instagram in its official catalog, and reviewers also reference Slack, YouTube, Gmail, Google Drive, and WordPress. It also connects with automation tools like Make and IFTTT, covering messaging, social media, email, file storage, content publishing, and workflow automation.

Answer based on 1398 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Telegram?

Telegram is quick to onboard for most team members because the interface is familiar and setup is simple. Reviewers say nontechnical users usually handle messaging, groups, file sharing, audio rooms, and video meetings quickly, while admins, bot builders, and privacy-focused users need more time. Training is mostly self-serve through in-app tutorials, update guides, video tutorials, and documentation.

Answer based on 55 reviews

Getting Started and Support

### What customer support options does Telegram offer, and how do users rate the experience?

Telegram offers email/help desk, FAQ/forum, and chat support. User feedback on support is mixed: some describe prompt responses and helpful service, while others report slow or missing replies, difficulty resolving account or app issues, and limited guidance when trying to reach the right support path.

Answer based on 564 reviews

Security

### How does Telegram handle data security and access control?

Telegram uses encryption, secret chats with end-to-end encryption, self-destructing messages, two-step verification, app locks, and privacy controls such as usernames instead of phone numbers, hidden last-seen, blocked users, and configurable calling or profile visibility. Reviewers also note security depends on privacy setup, with concerns about scams, unsolicited group adds, and encryption not always enabled by default.

Answer based on 2011 reviews

Chat groups

### How well does Telegram handle group chats?

Telegram handles group chats well for communities, work teams, and interest-based channels by keeping messaging fast and organized. Many users like large groups, file sharing, topics, and cross-device access, though heavy notifications, search limitations, and crowded chat lists can make busy group communication feel harder to manage.

Answer based on 3208 reviews

## Who uses Telegram?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Large, flexible file sharing

93% positive reviews out of 501

Most reviewers appreciate file sharing, noting unlimited file size, cloud storage, and cross-device accessibility.

Stephen E.

Graphic design, 2 - 10 employees.

"The ability to share large files of up to 2gb, and to customize my experience on the app is so satisfying."

Limited and unreliable video calling

49% negative reviews out of 423

Some users report video calls as lacking, noting missing features, poor quality, and absence of group calling.

Santhoshkumar S.

Quality engineer, 201 - 500 employees.

"This app has limited video call feature and needs improvement."

Completely free communication platform

97% positive reviews out of 204

Most reviewers find pricing highly attractive, highlighting Telegram’s free access, no ads, and no subscription fees.

Kim M.

Financial Manager, 501 - 1,000 employees.

"It is a free app that runs continuously when connected to a network. "

Prevalence of scams and spam

91% negative reviews out of 319

Most reviewers report spam and scammers as a major issue, citing fake accounts, unsolicited messages, and insufficient moderation.

Nava B.

Owner, 1 employee.

"So I don't trust Telegram one bit because they allow all this fraud to go on and their reporting process does nothing."

Extensive automation and API options

94% positive reviews out of 184

Most reviewers describe integrations as robust, praising Telegram’s open API, bot support, and business automation features.

Inconsistent and overwhelming notifications

73% negative reviews out of 300

Most reviewers find notifications problematic, mentioning excessive alerts, delayed delivery, and confusing customization options.

Anonymous User

Student Intern, 10,001+ employees.

"I didn't liked the notification system of telegram , because it failed to notify me of some important messages."

## Features

AI summary

Based on 17,845 Team Communication reviews

Capterra reviewers highlight these as the features buyers value most when choosing team communication software:

-   **Mobile Access** (**52%** of reviewers rated this feature as critical)
-   **Meeting Management** (**50%**)
-   **Real-Time Chat** (**51%**)

Telegram supports **Real-Time Chat**, giving teams a fast way to share updates and communicate as work happens. However, it does not include **Mobile Access** or **Meeting Management**. Instead, it offers **Collaboration Tools** (**47%**), which can still support group coordination and shared discussions. Together, these features help businesses keep conversations active, improve team coordination, and respond more quickly to day-to-day work.

Real-Time Chat

4.7 (2,065)

62.71% of 2065 reviewers that rated this feature as important or highly important

With Telegram’s real-time chat, you can instantly message individuals or groups, share media, and switch between devices seamlessly. Reviewers appreciate its speed, security, privacy, and smooth group chats, though some mention occasional delays or missing message acknowledgment options.

Collaboration Tools

4.4 (733)

49.11% of 733 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

Alerts/Notifications

4.5 (2,018)

58.13% of 2018 reviewers that rated this feature as important or highly important

Telegram gives you customizable alerts and notifications, letting you control what, when, and how you’re notified. Reviewers appreciate timely updates, mute options, and integration with devices, though some mention occasional delays or unwanted new user notifications.

File Sharing

4.7 (1,960)

60.71% of 1960 reviewers that rated this feature as important or highly important

Telegram offers seamless file sharing, letting you send large files of any type—documents, videos, or images—without compression or size limits. Users think it’s fast, secure, cloud-based, and accessible across devices, with many praising its unlimited storage and easy file retrieval.

Search/Filter

4.4 (1,244)

52.73% of 1244 reviewers that rated this feature as important or highly important

You can quickly search and filter messages, files, contacts, and groups in Telegram. Reviewers appreciate the ability to find information by keyword, type, or date, though some say group or content searches can be limited or downloading multiple items is cumbersome.

Audio Calls

4.5 (1,177)

54.72% of 1177 reviewers that rated this feature as important or highly important

Telegram enables you to make high-quality, secure audio calls over data, even with weak connections. Reviewers indicate calls are clear, affordable, and easy to use across devices, but some mention occasional dropped calls or delayed notifications compared to other apps.

Telegram 29 features

### All Features
- Alerts/Notifications: Telegram gives you customizable alerts and notifications, letting you control what, when, and how you’re notified. Reviewers appreciate timely updates, mute options, and integration with devices, though some mention occasional delays or unwanted new user notifications.
- API: Application programming interface that allows for integration with other systems/databases
- Audio Calls: Telegram enables you to make high-quality, secure audio calls over data, even with weak connections. Reviewers indicate calls are clear, affordable, and easy to use across devices, but some mention occasional dropped calls or delayed notifications compared to other apps.
- Batch Communications: Send messages, notifications, or documents to an entire customer base at the same time
- Blogs: Allows users to publish blogs on social site
- Chat/Messaging: Communicate using direct chat or messages within the system
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Contact Management: Manage, organize, and store contact information
- Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc.
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- File Sharing: Telegram offers seamless file sharing, letting you send large files of any type—documents, videos, or images—without compression or size limits. Users think it’s fast, secure, cloud-based, and accessible across devices, with many praising its unlimited storage and easy file retrieval.
- Group Messaging: Group messaging lets multiple people carry on a group conversation
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Mobile Application: Offers a mobile app version for volunteers to receive relevant information and manage their volunteer history.
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Language: Manage and support multiple languages
- On-Demand Communications: Generate personalized communications upon request to meet customer needs
- Personalization: Adjust communications based on previous interactions or personal preferences
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Real-Time Chat: With Telegram’s real-time chat, you can instantly message individuals or groups, share media, and switch between devices seamlessly. Reviewers appreciate its speed, security, privacy, and smooth group chats, though some mention occasional delays or missing message acknowledgment options.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Screen Sharing: Digitally share screen view with others
- Search: Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc.
- Search/Filter: You can quickly search and filter messages, files, contacts, and groups in Telegram. Reviewers appreciate the ability to find information by keyword, type, or date, though some say group or content searches can be limited or downloading multiple items is cumbersome.
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Video Conferencing: Connect with meeting participants remotely over video
- Video Support: Supports various video file formats

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (6,432)

4.6

Based on 6,432 reviews

## Pricing

Value for money

4.7 (4554)

### Starting price

Free trial not available

Value for money

4.7 (4,554)

4.7

Based on 4,554 reviews

## Integrations

[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (4362)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (4,362)

4.3

Based on 4,362 reviews

## User reviews

Overall rating

4.7

Based on 6,436 reviews

Filter by rating

5(4596)

4(1560)

3(243)

2(24)

1(13)

Mentioned topic

Sorted by most recent

QG

Quentin G.

Graphiste web designer

Design

### "Un outil de communication efficace pour mes échanges"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 8, 2026

Pros

L'envoi de fichiers lourds sans trop de perte de qualité est un vrai avantage pour mon travail de design. L'interface reste légère et rapide, même avec beaucoup de conversations actives.

Cons

Je vois que Telegram est moins répandu que WhatsApp dans certains cercles professionnels pour la simplicité.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

QS

QUENTIN S.

Ingénieur Conception mécanique

Mechanical or Industrial Engineering

### "TELEGRAM AVIS"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 7, 2026

Mon expérience globale avec Telegram est positive : l'application est rapide, fiable et je peux facilement communiquer sur tous mes appareils. Le partage de fichiers est transparent, les groupes sont bien organisés et les options de confidentialité me donnent plus de contrôle. C'est un outil puissant et pratique pour mon usage quotidien.

Pros

Je trouve Telegram vraiment efficace : l'application est rapide, les messages se synchronisent parfaitement sur mes appareils, et je peux envoyer des fichiers volumineux sans aucun problème. Les groupes et les canaux me permettent de gérer facilement de grandes discussions, et les options de confidentialité me donnent plus de contrôle sur mes données. En fin de compte, c'est un outil puissant, lisse et très polyvalent pour mes besoins.

Cons

Telegram a aussi quelques inconvénients dans mon expérience : certains contacts ne l'utilisent pas, ce qui limite son caractère pratique. Les paramètres sont parfois un peu trop nombreux, l'interface peut sembler complexe au premier abord, et les appels ne sont pas toujours aussi stables que sur d'autres applications. En fin de compte, il est puissant, mais pas toujours le plus simple pour une utilisation rapide.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MT

Mael T.

Graphiste freelance

Design

### "Pour plus de confidentialité"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

September 2, 2026

J’ai longtemps été utilisateur de l’application il y a quelques années, mais aujourd’hui je ne l’utilise quasiment plus.

Pros

La sécurité, la qualité des échanges, possibilité de créer des canaux et les manager facilement. J’aime aussi l’interface de l’application Telegram.

Cons

Lors d’une tentative de connexion récente, Telegram m’a demandé de payer pour enfin recevoir le code de confirmation et je trouve ça absurde.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Pour certains usages tels que le partage de fichier, WhatsApp peut sembler restrictif.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Daniel E.

Marketing Manager

Entertainment

### "Una aplicación rápida, completa y muy versátil"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

August 17, 2026

Mi experiencia general con Telegram ha sido bastante positiva. Es una aplicación rápida, estable y muy versátil, especialmente para compartir archivos, gestionar grupos y seguir canales. La posibilidad de utilizarla en varios dispositivos resulta muy cómoda. Como punto negativo, algunas funciones pueden resultar algo complejas al principio, pero en general es una herramienta muy completa y fiable.

Pros

Lo que más me gusta de Telegram es su rapidez y facilidad de uso. La aplicación permite enviar mensajes, archivos, fotos y vídeos de forma muy sencilla, incluso cuando los archivos son grandes. También valoro mucho los grupos, canales y la posibilidad de utilizar la misma cuenta desde varios dispositivos.

Cons

Lo que menos me gusta de Telegram es que algunas funciones y opciones pueden resultar algo confusas al principio, especialmente por la cantidad de posibilidades que ofrece. También echo en falta una mayor privacidad por defecto en algunas conversaciones y una experiencia algo más sencilla y ordenada para usuarios que no necesitan tantas funciones.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

No quería mezclar mi vida laboral con la personal

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Jack S.

A and R Coordinator at Pulse Music Group

Music

### "My daily coordination tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 16, 2026

Pros

Sending large files-such as audio demos or contracts-happens without compression or loss of quality, which is essential in my line of work. I regularly use customizable bots to automate reminders for meetings and contract deadlines, and the encrypted messaging gives me peace of mind during sensitive negotiation discussions.

Cons

Notifications can quickly become overwhelming when multiple groups are active at the same time. I also miss having native integration with our project management tools-which sometimes necessitates tedious manual work-as well as truly reliable group video calling for quick meetings.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Bhawna D.

Recruiter

Financial Services

### "Telegram review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 9, 2026

Overall, my experience with Telegram was positive. It is a versatile and reliable messaging platform with strong communication and file-sharing features, although the wide range of options can take some time to get familiar with.

Pros

Telegram is fast, easy to use, and offers useful features for messaging, group chats, file sharing, and large communities. The ability to use multiple devices and share larger files is also convenient.

Cons

Some users may find the large number of features and settings a little overwhelming. Large groups can also become difficult to manage, and privacy settings may require extra attention.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Creative Director

Media Production

### "Superior gifs and emojis"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 6, 2026

Pros

What I like most about Telegram is its ease of use. Also they have superior gifs and emojis compared to other telecommunication apps.

Cons

What I like least about Telegram is the spam texts I get from sleezy people around the world. They would have a better defense system against this spam.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Lexus K.

Cleaner

Hospitality

### "Decent online messenger service "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

August 6, 2026

Pros

I like Telegram because it's fast, easy to use, and works well across all my devices. I can send messages, photos, videos, and large files without much hassle, and everything stays synced. I also like the group chats and channels, which make it easy to stay connected with different people and communities. Overall, it feels simple and reliable for everyday messaging.

Cons

One thing I don't like about Telegram is that some of its features can be a little confusing at first because there are so many settings and options. I also wish end-to-end encryption was enabled by default for all chats instead of only Secret Chats. While it's a great messaging app overall, it can take a bit of time to learn everything it has to offer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Accessories Designer

Retail

### "Easy and secure to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 21, 2026

I would recommend Telegram to anyone requiring a secure messaging app that they can feel safe using to speak to people privately, and transfer sensitive information without security being compromised.

Pros

Telegram is extremely easy to use, with a simple but brilliant interface. It's secure for users who use it for messaging and transferring money.

Cons

There have been no cons that have stood out to me in my time of using Telegram. Maybe more personalisation features could be added.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VENUS K.

TRADER CRYPTO

Financial Services

### "Easy to set-up and use but can get noisy"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

July 12, 2026

I used Telegram intermediately for joining premium groups that offer crypto advice. signals. While I enjoy the interface, the number of notifications, the lack of privacy, and spam and fake accounts can be overwhelming.

Pros

I appreciate that it is free to use, has fast messaging, and is easy to create and join groups. Channels make it easy to follow the content that I am specifically interested in. I noticed that subscribing to paid subscriptions by content creators is automated and easy through Telegram.

Cons

Spam activity, lots of notifications (some of them unnecessary), and I don't like the fact that there are no limits on the number of people in a group.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/180347/Telegram/reviews/)

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