Best For

Designed for personal use and businesses of all sizes, it is an instant messaging platform that allows users to share files, have secret chats, and more.

Product Details

Cloud-based messaging application that provides media exchange, data encryption, photo editing, and more.

Contact Details

Telegram Messenger

https://telegram.org

Located in United Arab Emirates

Starting Price

  • Not provided by vendor

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • Not Offered

Support

  • Online

Telegram Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communication
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Telegram Reviews

Showing 5 of 1143 reviews
Overall
4.6/5
Ease of Use
4.7/5
Customer Service
4.3/5
Avatar Image
Ryan L.
Digital Designer
Design, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 14, 2019

“I've not seen a better Whatsapp Alternative yet”

OverallI use it as a more secure tool for messaging, and as of this year I trust it more than any other messaging application.
ProsIt functions similar to Whatsapp, which was my primary messaging app. It's secure, free to use and has amazing features built in. Even has a dark mode. Now that's something worth writing home about.
ConsThere's no video call option which I'm patiently waiting for. I would like to say it's coming soon, but I doubt that. The only thing thats holding me back the most.
Reviewer Source 
Source: Capterra
October 14, 2019
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Supun S.
Student
Computer Software, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
October 30, 2019

“Telegram - The best instant messaging application”

OverallWhen discussing about the overall experience of using Telegram, telegram is a great application for instant messaging. Many features are included in it for our satisfaction. We can get many advantages from that features. Only few annoying things in Telegram and those are not such big issues to throw away the application. Telegram is being popular with people and after some time this application will be like WhatsApp that an application everyone use. Video calling feature also will introduce soon. After these things happen, Telegram will be the best instant messaging application.
ProsTelegram is one of a best instant messaging application I have ever used. Telegram has many interesting features that can attract users to use that application instead of other instant messaging applications. The first thing is, Telegram is a free application. No cost for everything in it, no subscriptions and no advertisements popping up. No matter you have android, apple, windows or desktop, this application can be used in any device. Telegram is a cloud based application. Therefore we can access our account at any time. Though it is cloud-based, privacy is at a higher level. All chats are encrypting by them. One cool feature that I found is that we can send any number of photos, any large media file through this application. From other applications we cannot do this thing. Telegram has another feature called self-destructing chats. We can start a self-destructing chat by setting timer and it deletes out chat automatically when the timer runs out. When we are in group chat, our phone number is not visible to others if do not save our numbers. This is also a good privacy option.
ConsTelegram does not have any serious disadvantages in my opinion. I am using this application for a long time but I did not find any bad thing. Only few annoying things can be found. One is the popularity of the application. This application is not spread widely yet. In that case we have to face problems because everyone does not use Telegram like other instant messaging applications. Amount of stickers, emojies in the store is lower when comparing with other applications. Video calling is not introduced yet. A small quality drop occurs when sending photos and videos through the application, but not much as other applications.
Reviewer Source 
Source: Capterra
October 30, 2019
Paul Z.
Senior ICT Specialist
Information Technology and Services, Self-employed
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 20, 2019

“Telegram, the richest, fastest and perfect messenger for the user and developer!”

OverallHaving a few channels in test on the website for people to be notified when there is a new firmware for a specific camera available, people are slowly joining :-)
ProsIf you don't try, you don't know what others have to offer, Telegram is really developed in a short time! Sorry to say, but it has more functionality than another big messenger app. The look and feel are like other messenger apps, but you see the difference when adding a sticker pack, rich graphics, its thinking with you, for example when you select a Christmas tree, it shows all related Christmas trees, so no need to look further, awesome. Sending photo's are quick, sending documents no problem, no delay, its even more transparant, if there is no network, it tells you that its looking for the network. Another great thing is channels, you can create a channel, in my case I created on for my job, with different post names for different topics, you can embed it easily on the website and this way you may people also more aware of this awesome app, given developers a free hand without to many checks like others do. The feeling in Telegram is more smooth, cleaner interface and rich with functionality, like sending a voice message, it shows you nicely the length and the level of DB of your recording, nice. I would like to switch completely to Telegram, I really hope it wins the market, cause it really deserves it!
ConsNo everybody has Telegram and not everybody is willing to switch, I will invite all the people I know to use, but I really hope that more and more people will make the switch!
Reviewer Source 
Source: Capterra
December 20, 2019
Verified Reviewer
Marketing and Advertising, 1-10 employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
4/5
Customer Service
1/5
Features
2/5
Value for Money
3/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
May 2, 2019

“Telegram Needs a Lot of Work to be an Elite Messenger App”

OverallIt honestly feels like a task to open this software up each day and I always have all the negative aspects on the top of my mind every time because I feel Telegram doesn't really care about their users or they'd rebuild the entire software in a way that is visually appealing, easy to navigate, scam/spam free, extra features and with easy support and training. Right now the main reasons I use this software are because all my cryptocurrency family uses it and there's some vendors I work with. Other than that, it nearly gives me a panic attack opening this software daily.
ProsAll my cryptocurrency members and family are using this app which is the main reason I started using it in the first place. It has good marketplace features. It has great privacy options and the ability to call users. I like creating groups and managing them within this app. Bots can help the business a lot and sometimes I do find legit vendors that are great to work with.
ConsThere are many things this software needs to do to improve itself. First, navigation is HORRIBLE!! It's so impossibly difficult to navigate through all the groups and personal chats to find relevant chats. Some of which were buried for weeks and I didn't even realize it. How about some sort of organizing feature? This alone NEEDS TO HAPPEN or I will look elsewhere for a better chatting software. Second, there are sooooo many scams and fake accounts on this app that I seriously wonder how many people have lost money here or had their lives wrecked. I for one have already lost thousands of dollars in scams that I thought would be legit vendors. Turns out, they just shut down their account and start a new one... Tried to contact support about this but... where is support? Shouldn't it be easy to get support help on this software, especially after they tried to raise $1B+ for cryptocurrency token? Comon... this should be the FIRST thing in any business. Users, how can we determine who is fake and who isn't? Some of my groups have sooo many spam/scammers posting shill's that I literally had to hire someone to create a bot to ban the spammers for me. And managing my own groups, I can only see so far down the list of who is in the group? Why can't I see everybody?? I want to contact each group member and it only shows a fraction of them. It's not visually appealing or easy to navigate. It feels like a software built in the early 2000's to be honest.
Reviewer Source 
Source: Capterra
May 2, 2019
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Sonali S.
Student
Computer Software, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 14, 2019

“The BEST chatting app, EVER”

ProsI am so in love with Telegram, it has been a few years since I have been using it. If you are one of those who still use Whatsapp; here's something new that you should REALLY try. Telegram is cloud based, which means that it truly supports multiplatform use (what WA does, is just a hack. it uploads the data from your phone, so that your laptop/web can access it). Telegram has a lot of cool features which keep getting better and better. Recently they introduced animated stickers, which are SOOOOOOO cute. The platform never stops to surprise me, in a really good way. It also has in-built audio player and file sharing can be done in a breeze.
ConsThere is no downside to it whatsoever. You might feel that your contacts are not there on it yet, but its time that you invite them. PS: Do check, I am pretty sure you will find more contacts using Telegram than you might think
Reviewer Source 
Source: Capterra
November 14, 2019