# Telegram Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Telegram the right Team Communication solution for you? Explore 6409 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180347/Telegram/reviews --- Telegram 4.7 (6409) [View alternatives](https://www.capterra.com/p/180347/Telegram/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Telegram Ease of use 4.7 Customer Service 4.3 ## Pros and Cons in Reviews AZ Augusto Z DeveloperComputer Software, Self-employedUsed the software for: More than 2 years. “Works great for messaging and has features that really make communicating easier such as channels, threads and group topics“ November 25, 2025 Adarsh D LawyerLaw Practice, Self-employedUsed the software for: More than 2 years. “The search option seems to be a bit inefficient, the key words does not always fetch desirable results, even when we type in a word to search in our conversations, it always shows something totally unrelated.“ November 30, 2025 DK Denis K Translator, localizerTranslation and Localization, Self-employedUsed the software for: More than 2 years. “I like most about Telegram that it’s free, stable, versatile and widespread service working as both desktop program and mobile app on any OS.“ July 20, 2025 JG Joonas G Software EngineerInformation Technology and Services, Self-employedUsed the software for: 1-2 years. “One thing still: Bring the finnish language to it and make the dating sites legit instead of farming cash from stupid people.“ November 26, 2025 VJ Vera J Self owned businessApparel & Fashion, Self-employedUsed the software for: More than 2 years. “Telegram has connected me to so many networks, people, easy access of informations, entertainment platforms, educational documents and I could showcase my business also which has drawn lots of sales for me“ March 6, 2025 JM Jessieah M Patient SpecialistHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Finding out that your conversations are out in the open if the FEDS do get past this new ruling of allowing a back door to users encrypted data - will be putting us "innocent users" at risk.“ May 30, 2025 Nishant T Sr. AnalystFinancial Services, 10,001+ employeesUsed the software for: More than 2 years. “Overall its a good tool with great benefits like clean messaging, large file sharing and massive communities members channels but clouded with privacy and fair usage issues.“ May 2, 2025 NV Naveen V Production SupervisorAutomotive, 201 - 500 employeesUsed the software for: More than 2 years. “Public groups and channels can be exploited for spam, scams, or inappropriate content due to the platform's openness.“ June 6, 2025 ## Showing most helpful reviews Showing 1-25 of 6409 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Adarsh D. Lawyer Law Practice Used the software for: 2+ years ### "Telegram is too underrated and unappreciated." November 30, 2025 5.0 Most versatile app to use across devices for data sharing and communication. I have been using it for my work for more than 2 years and it rarely disappointed. In certain occasions it fails to send multiple files if its not selected from within the app, like when we select multiple files from our device and choose telegram to share it. Pros Telegram has the most privacy in any social media platform in the market now that provide similar service. The mandatory requirement of a phone number similar to WhatsApp limits fake accounts to an extend. It can be accessed from multiple devices at he same time making it very flexible and handy. Cons The search option seems to be a bit inefficient, the key words does not always fetch desirable results, even when we type in a word to search in our conversations, it always shows something totally unrelated. That aspect I think would be better to take reference from WhatsApp or even Instagram. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) I used to only use WhatsApp, but since I tried Telegram, I found it indispensable and now It is one of the apps that I have in all my devices. I actually use both WhatsApp and Telegram together because most of my contacts use WhatsApp, I'd entirely switch to Telegram if everyone can a switch. Review Source TW Taralee W. Agent manager Telecommunications Used the software for: 6-12 months ### "Switching to telegram the prefect solution for prayer meetings. " March 9, 2025 5.0 So far I have taken a liking to this app, my experience is great and i dont have any complains so far it works well on low quality internet too. Pros Telegram is an excellent messaging app compared to many others. It doesn’t require a Gmail account for storage, and you can switch between devices without worrying about backups—your information stays intact. With strong privacy features, including secret chats, Telegram is great for those who value security. Another major advantage is the ability to send and open large files without any complications. Additionally, Telegram is ideal for hosting large online meetings, which makes it the perfect platform for prayer meetings and Bible studies. Many people have expressed interest in joining, but most apps have limitations on group size. That's why I’m recommending Telegram to my pastor as a better option for our community. Cons Telelgram isnt widely used as i would like it to be, you tend to find more people using other calling and messaging apps but overall its a great app to use. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) When it comes to group calls it can allow you to add and invite more people. Review Source Nava B. Owner Consumer Goods Used the software for: 2+ years ### "Scammer Central" February 22, 2026 1.0 Not good. Every time I've used it a scammer has used it to try and get me signed up for a fake job or other scam. Pros It's easy to use and has all the basic features and they work the same way as they do in other apps so there's no learning curve. Cons It's where all the scammers go to do their business. So I don't trust Telegram one bit because they allow all this fraud to go on and their reporting process does nothing. Review Source Yatra P. Omni Associate Retail Used the software for: 2+ years ### "Make your chatting more fun with Telegram. " February 13, 2026 5.0 My overall experience with telegram has been fantastic. This app is easy to function and the quality is superb. I have been using telegram from a long time and always used to send photos and videos through it to my friends. I love using telegram and it fun to text using this app. Pros Telegram is a really good app and it is very easy to use. There are many fun GIFs and stickers that makes chatting more fun and interesting. It is almost free and the quality of messages, shared photos and videos is unmatchable. Group chatting and team communication is very easy through telegram. Cons Everything about telegram is okay. I do not have anything negative about it. I never used customer support and never faced any bugs or issues. Review Source Aditya S. Test Engineer Information Technology and Services Used the software for: 2+ years ### "One of the best messaging app in the market" February 3, 2025 4.0 My experience with telegram has been mostly great. It allows me to share and receive large files, keep my activity private and also offers cloud sync. I use it mostly for my personal use, but sometimes also official where it helps in sharing important documents with colleagues. Pros Best thing about it is that it accepts large file sizes, which some other messaging applications does not have. Cons Customer support as not as good as compared to other similar apps Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Did not provided as many features as telegram. Review Source VR Verified Reviewer Student Intern Information Technology and Services Used the software for: 1-2 years ### "The most secure messaging app" February 21, 2025 4.0 Overall it's a very good messaging app ,Its cloud-based storage and cross-platform availability is a very beneficial feature . Pros The thing I liked the most about telegram was its strong focus on private and security as it offers ene to end encryption. I am able to send huge files easily to my friends and colleagues. Cons I didn't liked the notification system of telegram , because it failed to notify me of some important messages. Some features are a bit hard to understand for new users . Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Telegram has better security than its alternatives like whatsapp . Its also more customizable and has better features than whatsapp. Review Source SS Stacey S. Consultant Construction Used the software for: 1-2 years ### "Overall thoughts on my experience" March 19, 2026 5.0 Overall my experiences and very positive the strengths definitely outweigh the minor issues and it delivers exactly what I expected sometimes even more with a bit of requirement it could be close to perfect what does it stands it's still solid and enjoyable experience. Pros What I like most is how smooth and reliable the experience has b everything works the way it should everything is clean and I never feel like I'm wasting time it's fast easy to use it honestly just makes things simple definitely worth recommending. Cons They're only downside is it a few features still limited or could be more polished and nothing major but there are moments where it feels like things could run a bit smoother or be more intuitive still it doesn't take away from the overall experience. Review Source LW Levin W. Cashier Food & Beverages Used the software for: 6-12 months ### "Great messaging app" March 4, 2026 5.0 Overall great service to me customer support was the best they gave great service so always great to me Pros What I like about telegram easy to use messaging is always top tier no bugs and issues great service pretty much Cons Dislikes about telegram not really to much only one thing I can say I couldn’t message one person that’s it Review Source JH Jamie H. Executive Vice President at FEVO Information Technology and Services Used the software for: 2+ years ### "Fast and practical for communication" March 26, 2026 5.0 Telegram is a tool I use for quick communication, both internally and with external contacts when needed. Pros It’s fast, reliable, and works well across devices. Group chats and file sharing are very convenient, especially when you need quick exchanges. Cons It’s not designed for structured work or project tracking, so it remains more of a communication tool than a full workspace solution. Review Source TW Tisha W. Health Services Coordinator Hospital & Health Care Used the software for: 2+ years ### "My Telegram Review" February 23, 2026 5.0 Telegram is very well designed and works very swiftly to talk with my friends. It performs with security and confidentiality. Pros The best thing about Telegram is you can chat with everyone easily, do voice and video calls, and share files, all in one place. Cons There might be a bit of a missing feature to start using it depending on your need for statuses, as I don't think it currently has the option to post them like in WhatsApp. Review Source NV Naveen V. Production Supervisor Automotive Used the software for: 2+ years ### "“Telegram: A Powerful and Versatile Messaging App”" June 6, 2025 5.0 Telegram is a powerful messenger for users who want control, speed, and advanced features — but it may require some learning curve and manual privacy tuning. Pros 1.Privacy and Security 2.Large Group and Channel Capacity, 3.Bots and Automation 4.Send files up to 2 GB each. ii)Supports almost all file types, including PDFs, ZIPs, and APKs. 5.Customization and User Control 6.Available on iOS, Android, Windows, macOS, Linux, and Web. Cons 1\. End-to-End Encryption Not Default Only "Secret Chats" are end-to-end encrypted, 2.For new or casual users, the app can feel cluttered due to the wide range of features like bots, channels, folders, and customization options. 3.Telegram has a smaller network effect in some countries, meaning fewer friends or family use it compared to WhatsApp or iMessage. 4.Public groups and channels can be exploited for spam, scams, or inappropriate content due to the platform's openness. Review Source ADCT Allan Del Cris T. Onboarding Specialist Outsourcing/Offshoring Used the software for: 2+ years ### "Honest review on Telegram apps" August 3, 2025 5.0 Overall, Telegram really satisfy my need as a user who love sharing and storing files, videos, & photos. Pros I love the function of telegram for video sharing It's a too performance apps in terms of sharing media content, super secured, and easy to use. Cons None as of the moment. Maybe we should just have a choice to make a group or channel that could be public or private cause it seems to me that we do not have a choice for that. Review Source DK Denis K. Translator, localizer Translation and Localization Used the software for: 2+ years ### "Telegram, a versatile messenger for everyday needs" July 20, 2025 5.0 Overal experience is fine when using basic options and communication services. There are some extra options in the paid section of the messenger, but not sure I will use them. Pros I like most about Telegram that it’s free, stable, versatile and widespread service working as both desktop program and mobile app on any OS. Cons I hate how internal options of Telegram work (e.g. search, extra account creation/deleting, channel search and setting). It takes so much time to find or setup something, one is easily running into frustration while doing setups or searching how to do them. Review Source JK Jeff K. Copywriter Internet Used the software for: 2+ years ### "My telegram’s experience" September 25, 2025 5.0 In general, Telegram offers more security and privacy than WhatsApp. Both come at a cost, one with our personal data and the other with a premium subscription. Pros I like how fast and smooth the app is in both versions. Messages arrive super quickly, I can share all kinds of content, and there’s no blocking. Cons Receiving constant notifications from channels can be annoying, and there’s no way to turn all of them off by default, I do one by one. Review Source NW Nancy W. Customer Care Representative Leisure, Travel & Tourism Used the software for: 2+ years ### "Open source chat and large files sharing platform. " June 4, 2025 5.0 On customer services technically the best for our digital marketing it holds a good number of participants. Faster in communication and sharing files to a group of teams in one platform. Pros Telegram manages large files very well its more convenient on this. Its a free application with network connection it keeps running. It is easy to save files and documents or share links especially on pinned messages for easy access and view. Cons It needs one to be cautious when opening links to avoid viruses on systems security is not much considered. Review Source BA Brown A. Staff Nurse Mental Health Care Used the software for: 2+ years ### "Telegram the best messenger app" June 5, 2025 5.0 Telegram is a popular and feature-rich messaging platform that offers many benefits. It has helped me a lot in chatting with my friends and family, storing my pictures,files, videos etc . It is a good platform which I can recommend for my friends and family. However they need to work on its security as it is a home for scammers. Pros It doesn’t reduce quality of pictures and videos. It is very secure and private It doesn’t loose messages and documents File sharing is nice Cons Potential spam and abuse It serve as a home for scammers Limited or no customer support service Potential for data collection Review Source LG Leonard G. Pharmacy Technician Hospital & Health Care Used the software for: 2+ years ### "My review about Telegram" May 29, 2025 5.0 Telegram has been a nice messenger app for me so far .I always enjoy using it It helps me in keep all my pictures,videos,documents for a long time without being tampered Pros \- I like its group chats - Bots and automation - Low data usage - It keeps all my data safely - It doesn’t reduce picture and video quality Cons \- Security concerns because it is like home for scammers .Please work on that - Metadata collection - Spam and abuse Review Source MW Meegan W. Educator Education Management Used the software for: 2+ years ### "Great Messaging App" April 17, 2025 5.0 My overall experience with Telegram has been terrific. I have met so many other people that share the same interests as myself. Pros Telegram is a software I use on a daily basis. It is one of my favorite messaging apps. I really like that you are able to find other users that enjoy the same things. Telegram is very easy to use and set up. You can easily find chat groups for just about anything. I have used Telegram to find information about certain topics and current events. Cons Telegram also has some things that I would consider negative. I have seen articles about crimes against children uploaded to the platform. It seems like Telegram allows just about anything to be posted. Luckily this has never been an issue for me. If your plan is to make money like other social media apps, Telegram is not the app for you. Review Source JM Jessieah M. Patient Specialist Hospital & Health Care Used the software for: 1-2 years ### "Telegram App Review" May 30, 2025 4.0 I don't use it much often. But sometimes I will see something on Instagram and then click the link to bring to telegram, most times to see what the link is all about. But it's a pretty decent app. Knowing about the non-end to end encryption is crazy. Pros you are able to have a sense of privacy (to a certain degree, unless choosing another option which will be explained below). Specifically depending on the intention of using telegram, supergroups can be formed, going well above 200,000 members. Cons One may think that this app is similar to another like WhatsApp, but it is simply not. Unlike WhatsApp, telegram does not provide end to end encryption - unless you open up a secret chat. Finding out that your conversations are out in the open if the FEDS do get past this new ruling of allowing a back door to users encrypted data - will be putting us "innocent users" at risk. Review Source EA Edson A. Gerente Internet Used the software for: 2+ years ### "Aplicativo Telegram" February 24, 2025 4.0 I use it every day and it is easy to operate, images sent do not lose quality. Pros Ease of sending messages to friends, family and companies Cons There is a lack of marketing promotion in Brazil so that more people know about the application. Review Source VJ Vera J. Self owned business Apparel & Fashion Used the software for: 2+ years ### "My journey on Instagram and the positive impact " March 6, 2025 5.0 Telegram has connected me to so many networks, people, easy access of informations, entertainment platforms, educational documents and I could showcase my business also which has drawn lots of sales for me Pros Telegram is very user friendly, easily understood and you can connect with people across the world Cons So far, I have not experienced anything that I can say has been a problem because I am enjoying everything about the APP Review Source VR Verified Reviewer web developer Computer Software Used the software for: 2+ years ### "Good Social Media Application" December 21, 2024 4.0 overall I have good experience with telegram you can add many peoples in a group and chat ,call and all features are so good. Pros mostly I used Telegram to download new movies and webseries but now a days also i used to learn sharemarket using most channel but it provide so much flexibility. Cons as compared to whatsapp it provide so much better features but i think need to work on UI part of telegram . Review Source PN Pam N. Principal Child Day Care Services Used the software for: 1-2 years ### "Great communication with like-minded groups!" July 25, 2025 5.0 Pros It is a great combination of a web forum and social media. There are multiple ways to interact with groups and individuals. Cons It does take some getting use to when you first start using it, and finding channels is difficult if you are a new user. Review Source VL Victoria L. Management Child Day Care Services Used the software for: 2+ years ### "Telegram for the win" March 24, 2025 5.0 It was this best app i have used by far keep up the work Pros Its fast and easy to use every thing is self Explanatory Cons Nothing it worked great for me i loved it Review Source RG Ravina G. Farming Farming Used the software for: 1-2 years ### " My telegram experience " September 20, 2025 4.0 My experience with Telegram has been okay. I can easily chat with friends and groups, messages are delivered instantly, and the voice and video calling features are good. Sometimes, there are issues with storage or media sharing. It feels similar to WhatsApp, and since I don’t use it much, it’s alright for me. Pros You can easily and instantly communicate with friends and groups on it. Messages are delivered quickly, and it also offers voice and video calling. Cons Telegram sometimes takes up a lot of storage, and sharing large files can be tricky. I find it a bit complicated at times. Review Source Similar Products Featured ## Related categories [Customer Communications Management](https://www.capterra.com/customer-communications-management-software/)[Team Communication](https://www.capterra.com/team-communication-software/)