--- title: "Telegram Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Telegram the right Team Communication solution for you? Explore 6440 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/180347/Telegram/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Telegram 4.7 (6440) [View alternatives](https://www.capterra.com/p/180347/Telegram/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Telegram Ease of use 4.7 Customer Service 4.3 ## Pros and Cons in Reviews LV Luis V Account ExecutiveBroadcast Media, 51 - 200 employeesUsed the software for: More than 2 years. “With that being said, more tools that allow you to add more tools for task tracking or reminders would make it useful for people who like to have several campaigns at once.“ June 2, 2026 VENUS K TRADER CRYPTOFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years. “signals. While I enjoy the interface, the number of notifications, the lack of privacy, and spam and fake accounts can be overwhelming.“ July 12, 2026 OD Oleg D PMComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “The messaging is fast and reliable, group chats are well-organized, and the channel feature makes it easy to follow industry news and team updates in one place.“ May 8, 2026 Adarsh D LawyerLaw Practice, Self-employedUsed the software for: More than 2 years. “The search option seems to be a bit inefficient, the key words does not always fetch desirable results, even when we type in a word to search in our conversations, it always shows something totally unrelated.“ November 30, 2025 Sven S ProkuristFood Production, 51 - 200 employeesUsed the software for: 1-2 years. “I especially appreciate the large group features, channels, and the ability to share files easily, since these functions make Telegram more than just a simple messaging app.“ April 18, 2026 VENUS K TRADER CRYPTOFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years. “Spam activity, lots of notifications (some of them unnecessary), and I don't like the fact that there are no limits on the number of people in a group.“ July 12, 2026 DM Demi M Community ManagerComputer Games, 51 - 200 employeesUsed the software for: More than 2 years. “Beyond using personnaly, Telegram is a good application for managing a community for promoting and event, crypto especially.“ June 4, 2026 MJ Medina- Maldonado J Graphic designerGraphic Design, 201 - 500 employeesUsed the software for: More than 2 years. “Con about telegram is that they can block user accounts without any reason, without any warning.“ April 21, 2026 ## Showing most helpful reviews Showing 1-25 of 6440 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Adarsh D. Lawyer Law Practice Used the software for: 2+ years ### "Telegram is too underrated and unappreciated." November 30, 2025 5.0 Most versatile app to use across devices for data sharing and communication. I have been using it for my work for more than 2 years and it rarely disappointed. In certain occasions it fails to send multiple files if its not selected from within the app, like when we select multiple files from our device and choose telegram to share it. Pros Telegram has the most privacy in any social media platform in the market now that provide similar service. The mandatory requirement of a phone number similar to WhatsApp limits fake accounts to an extend. It can be accessed from multiple devices at he same time making it very flexible and handy. Cons The search option seems to be a bit inefficient, the key words does not always fetch desirable results, even when we type in a word to search in our conversations, it always shows something totally unrelated. That aspect I think would be better to take reference from WhatsApp or even Instagram. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) I used to only use WhatsApp, but since I tried Telegram, I found it indispensable and now It is one of the apps that I have in all my devices. I actually use both WhatsApp and Telegram together because most of my contacts use WhatsApp, I'd entirely switch to Telegram if everyone can a switch. Review Source EP Elena P. Digital Strategy Senior Specialist Non-Profit Organization Management Used the software for: 2+ years ### "Flexible communication tool" September 25, 2026 5.0 It is a solid, flexible communication tool, especially for managing groups and broadcasting updates. Reliable and fast, with room to improve on default privacy settings Pros Fast, reliable messaging with great group/channel management, large file sharing, and useful for bots for automation. Cons default chats aren't end-to-end encrypted unless you use Secret Chat, which can be confusing for less tech-savvy users Review Source Nava B. Owner Consumer Goods Used the software for: 2+ years ### "Scammer Central" February 22, 2026 1.0 Not good. Every time I've used it a scammer has used it to try and get me signed up for a fake job or other scam. Pros It's easy to use and has all the basic features and they work the same way as they do in other apps so there's no learning curve. Cons It's where all the scammers go to do their business. So I don't trust Telegram one bit because they allow all this fraud to go on and their reporting process does nothing. Review Source Bhawna D. Recruiter Financial Services Used the software for: 1-2 years ### "Telegram review " August 9, 2026 5.0 Overall, my experience with Telegram was positive. It is a versatile and reliable messaging platform with strong communication and file-sharing features, although the wide range of options can take some time to get familiar with. Pros Telegram is fast, easy to use, and offers useful features for messaging, group chats, file sharing, and large communities. The ability to use multiple devices and share larger files is also convenient. Cons Some users may find the large number of features and settings a little overwhelming. Large groups can also become difficult to manage, and privacy settings may require extra attention. Review Source TU Tucker U. Associate Attorney Law Practice Used the software for: 2+ years ### "Keep client email chains in one secure thread." October 16, 2026 5.0 Managing client communication used to mean juggling text messages, personal email, and work email across three different apps. Now I have one place where a client can reach me about an urgent motion deadline without calling the office line after hours. The encryption gives clients confidence when they need to discuss sensitive case details, and it just works without needing IT setup at a two-person firm. Pros I coordinate discovery document exchanges with opposing counsel and clients who need quick answers after hours. Telegram keeps those conversations separate from my personal texts, plus it handles larger files than most platforms allow. The desktop version stays open right next to my case management software all day. Cons Some older clients ask why we can't just use regular text messaging, and I end up walking them through the download process over the phone. The interface shows when you were last active, which occasionally leads to questions about response time that I'd rather not field from anxious clients checking their phones at midnight. Review Source VENUS K. TRADER CRYPTO Financial Services Used the software for: 2+ years ### "Easy to set-up and use but can get noisy" July 12, 2026 4.0 I used Telegram intermediately for joining premium groups that offer crypto advice. signals. While I enjoy the interface, the number of notifications, the lack of privacy, and spam and fake accounts can be overwhelming. Pros I appreciate that it is free to use, has fast messaging, and is easy to create and join groups. Channels make it easy to follow the content that I am specifically interested in. I noticed that subscribing to paid subscriptions by content creators is automated and easy through Telegram. Cons Spam activity, lots of notifications (some of them unnecessary), and I don't like the fact that there are no limits on the number of people in a group. Review Source LM Lilyana M. Planning and Sustainability Professional Human Resources Used the software for: 2+ years ### "Telegram review" October 12, 2026 4.0 Pros Telegram allows me to communicate quickly with colleagues and share documents related to HR activities. I like using group chats to exchange updates, coordinate administrative tasks, and send reminders. The application is easy to use, and file sharing is convenient when I need to send information without going through a long email exchange. Cons I sometimes receive too many notifications, especially when several groups are active. Important messages can get lost among casual conversations. For sensitive HR information, I also need to be careful about privacy settings and make sure that company policies are respected. Review Source VR Verified Reviewer Creative Director Media Production Used the software for: 2+ years ### "Superior gifs and emojis" August 6, 2026 5.0 Pros What I like most about Telegram is its ease of use. Also they have superior gifs and emojis compared to other telecommunication apps. Cons What I like least about Telegram is the spam texts I get from sleezy people around the world. They would have a better defense system against this spam. Review Source Lexus K. Cleaner Hospitality Used the software for: 1-2 years ### "Decent online messenger service " August 6, 2026 3.0 Pros I like Telegram because it's fast, easy to use, and works well across all my devices. I can send messages, photos, videos, and large files without much hassle, and everything stays synced. I also like the group chats and channels, which make it easy to stay connected with different people and communities. Overall, it feels simple and reliable for everyday messaging. Cons One thing I don't like about Telegram is that some of its features can be a little confusing at first because there are so many settings and options. I also wish end-to-end encryption was enabled by default for all chats instead of only Secret Chats. While it's a great messaging app overall, it can take a bit of time to learn everything it has to offer. Review Source VR Verified Reviewer Accessories Designer Retail Used the software for: 1-2 years ### "Easy and secure to use" July 21, 2026 5.0 I would recommend Telegram to anyone requiring a secure messaging app that they can feel safe using to speak to people privately, and transfer sensitive information without security being compromised. Pros Telegram is extremely easy to use, with a simple but brilliant interface. It's secure for users who use it for messaging and transferring money. Cons There have been no cons that have stood out to me in my time of using Telegram. Maybe more personalisation features could be added. Review Source YG Yassine G. Salesman Leisure, Travel & Tourism Used the software for: 2+ years ### "Backup app" May 1, 2025 2.0 I’m not that familiar to use telegraph app a lot like whatsapp, in the end I prefer WhatsApp but for telegraph is just a backup app to find something I’m searching for or in a case I got à problems with WhatsApp application I switch to Telegram Pros I like the ability to search for groups that meet my needs, all I’ve been search I found it through telegram groups Cons \- I believe that the groups are the most things valuable for me in telegram, everything I’m looking is there in groups, personal for my needs or for job requirements Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Alternative app or à backup app for emergency, in case WhatsApp don’t work I use telegram and vice versa Review Source VR Verified Reviewer Sr. Manager, Business Development Investment Relations Medical Devices Used the software for: 1-2 years ### "Highly recommend!" December 3, 2025 5.0 Adding new employees, video chatting, calling, messaging, sharing and storing files and documents is a breeze on Telegram. It played a huge role in launching our department several years back and many of us still use TG for personal and business needs. Highly recommended!! Pros Telegram is where our Businesses Development Division began years ago. Wonderful platform to create channels for different purposes and individual chats with video and call features. Project Management, Messaging, Easy to use, Cost, all made TG a perfect choice for us. Cons The format is different, but also very simple to use and over time it became a favorite, especially for those who were not technically familiar with things like this. Review Source GAC Georges Attino C. Journaliste International Multimedia Telecommunications Used the software for: 2+ years ### "Telegram is the best" May 6, 2026 5.0 I use Telegram both for internal communication. Telegram groups are as better than ever once integrated you have access to all the old messages. Pros File sharing is simple and does not pose too many constraints, Features such as bots or automation also offer interesting possibilities Cons Organizing conversations can become complex when you are in many groups or channels. It is not a tool designed specifically for structured professional collaboration, unlike other solutions. Review Source MMJ Medina- Maldonado J. Graphic designer Graphic Design Used the software for: 2+ years ### "Telegram is a very useful messenger!" April 21, 2026 5.0 My overall for Telegram is that it is very good for chatting with my friends,colleagues, and family. It is one of my favorite messenger platforms after WhatsApp. Pros I like using telegram because it is so easy to use. It delivers messages on time. It doesn’t destroy photo and video qualities. It is very cool for live chat and video and audio chats. Cons Con about telegram is that they can block user accounts without any reason, without any warning. Also it seems to have a bad customer service system. Review Source VR Verified Reviewer Software Engineer Computer Software Used the software for: 2+ years ### "I like it very much" December 5, 2025 5.0 Pros Much better than other alternatives, the UX is really good, the platform is fast, I really like it a lot Cons By default messages are not end to end encrypted and this is a bad thing, they should start supporting it since other platforms do Review Source ADCT Allan Del Cris T. Onboarding Specialist Outsourcing/Offshoring Used the software for: 2+ years ### "Honest review on Telegram apps" August 3, 2025 5.0 Overall, Telegram really satisfy my need as a user who love sharing and storing files, videos, & photos. Pros I love the function of telegram for video sharing It's a too performance apps in terms of sharing media content, super secured, and easy to use. Cons None as of the moment. Maybe we should just have a choice to make a group or channel that could be public or private cause it seems to me that we do not have a choice for that. Review Source JH Jennifer H. Managing Paralegal Law Practice Used the software for: 1-2 years ### "Great communication!" January 5, 2026 5.0 I enjoyed using Telegram. It was a great experience because it was simple to use and my team was all able to communicate. Pros I was able to chat with people anywhere in the world. It was simple to navigate and easy to use. Customer support was great! Cons I did not like the fact that scammers were able to use Telegram to get through to people. Once they have your information, they were able to reach you through Whatsapp. It was not regulated. Review Source JK Jeff K. Copywriter Internet Used the software for: 2+ years ### "My telegram’s experience" September 25, 2025 5.0 In general, Telegram offers more security and privacy than WhatsApp. Both come at a cost, one with our personal data and the other with a premium subscription. Pros I like how fast and smooth the app is in both versions. Messages arrive super quickly, I can share all kinds of content, and there’s no blocking. Cons Receiving constant notifications from channels can be annoying, and there’s no way to turn all of them off by default, I do one by one. Review Source AT Andrena T. Personal User Consumer Goods Used the software for: 1-2 years ### "Great for following Affiliate Marketing Individuals" February 3, 2026 4.0 Pros I used Telegram to follow different groups of people to post and send out marketing affiliation coupons to others Cons Sometimes it is slow to load and has a lot of spam accounts. Usually they are blocked fairly quickly. Review Source VR Verified Reviewer Data analyst Retail Used the software for: 2+ years ### "Reliable and Feature-Rich Messaging App" September 6, 2025 5.0 Pros Fast, free, secure messaging with smooth interface, great group and channel features, cloud sync across devices Cons Occasional bugs, limited customer support, some features complex for beginners, privacy concerns remain. Review Source RC Rutherford C. Graphic designer Graphic Design Used the software for: 2+ years ### "My Telegram application review" May 25, 2025 5.0 Telegram has been a friendly app for me since I have been using it. It’s more than 8 years ago I’ve been using the platform. I like the way it doesn’t misplace data on it Pros \- It is good I’m keeping messages,pictures, and files for a long time without anything wrong with their qualities -Telegram also good In chatting. Very easy to use -It also good for audio and video calls, its quality is super fantastic - Telegram also serves as a place to do airdrops Cons It is like a home to scammers. The should work on its security It doesn’t send OTP code to registered phone number, instead it sends code to the telegram app on other phone Review Source IT Isaiah T. Owner Information Technology and Services Used the software for: 2+ years ### "What is Telegram?" March 24, 2025 4.0 Overall, Telegram is a great way to join communities and groups with whom you share interests, or simply chat one-on-one. You can easily switch between your phone and your computer. Telegram also makes it easy to download files and pictures previously shared in the chats, starting from the beginning of the chat, not when you join it. So if you lose your account, you can make another one, join the same chats, and still access the same files or pictures as long as the chat is still up. Pros One of the best features of Telegram is the ease of adding your account from your phone onto your computer. Also, file sharing in groups is very user-friendly. Cons Some of the groups you join will overflood your notifications. You can choose to silence different groups, but then you miss out on what made you sign up for that group. Review Source AW Anderson W. Medical doctor Hospital & Health Care Used the software for: 2+ years ### "My review about telegram " June 7, 2025 5.0 Telegram has been my number one messenger app.It has a lot of beautiful features . Its audio and video quality is superb Pros It doesn't loose pictures and videos It doesn't reduce File sharing Bots and automation Group chats is good Cons Security is not really guarantee as it serves as home for scams Limited features Spam and abuse Data storage Review Source AA Abby A. Fitness Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Not always on it " December 14, 2025 3.0 Pros Telegram is a new way to talk with clients by creating a channel for Direct message. Beauty user interface and easy to use. Cons This year, I use it sometimes but I still prefer whatsapp. Telegram seems like a malicious app and people use more WHP Review Source MW Meegan W. Educator Education Management Used the software for: 2+ years ### "Great Messaging App" April 17, 2025 5.0 My overall experience with Telegram has been terrific. I have met so many other people that share the same interests as myself. Pros Telegram is a software I use on a daily basis. It is one of my favorite messaging apps. I really like that you are able to find other users that enjoy the same things. Telegram is very easy to use and set up. You can easily find chat groups for just about anything. I have used Telegram to find information about certain topics and current events. Cons Telegram also has some things that I would consider negative. I have seen articles about crimes against children uploaded to the platform. It seems like Telegram allows just about anything to be posted. Luckily this has never been an issue for me. If your plan is to make money like other social media apps, Telegram is not the app for you. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.