# Page 14 | Telegram Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Telegram the right Team Communication solution for you? Explore 6406 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/180347/Telegram/reviews

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Telegram

4.7 (6406)

[View alternatives](https://www.capterra.com/p/180347/Telegram/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 14 - Reviews of Telegram

## Showing most helpful reviews

Showing 326-350 of 6406 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Alejandro R.  
environmental consulting  
Environmental Services  
Used the software for: 1-2 years

### "Telegram"

January 21, 2022

5.0

In my personal opinion, Telegram is the best application to chat and communicate easily and in real time with one or more people at the same time. My experience as a Telegram user has been excellent. They have very efficient customer service. It seems to me that Telegram is a very complete software, perhaps the number one of its kind. In my opinion it is far ahead of its competition (in every way). Another aspect that seems very important to me is that its policies are not prohibitive, but on the contrary, they allow the use of the application for almost all types of activities. I really like Telegram.

Pros

Among the multiple advantages that Telegram presents are: a large number of gifts, animations, open group functions, its simplicity of use, how easy it is to attach small and large files, how easy it is to attach photos and music to messages, You can change the themes and background colors, you can choose from a large number of stickers. One of my favorite features is the secret chat and its ability to self-destruct messages, as well as not leaving any traces. Visually the application is excellent. It has a variety of options to protect our security and privacy, it even has two-step verification. The chats have many functions that make them more entertaining. Groups with up to two hundred thousand participants can be created and files of up to 2 Gb can be attached. All of this is fabulous.

Cons

In my opinion, Telegram has very few disadvantages: Bots can take up a lot of space and on some low capacity phones they sometimes cause crashes. In the groups it is not known who has read the messages sent.

Review Source

VR

Verified Reviewer  
Analista Logistica  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Facilidad de Uso de Telegram"

November 14, 2022

5.0

Pros

Gran aplicación de chateo, llamadas y respaldo de información , una de las mejores y que mas recomiendo

Cons

Sinceramente nada me desagrada de esta aplicacion, asi que por mi esta recomendada en un 1000%

Review Source

KLL

Kevin Leandro L.  
Agente de servicio al cliente  
Consumer Services  
Used the software for: 1-2 years

### "Por qué telegram puede superar a WhatsApp "

October 4, 2022

5.0

Simplemente maravillosa, telegram es para mí una app que puede llegar a dejar a un lado apps como Whatsapp o similares, además de los beneficios que da al ser una plataforma sencilla, eficiente y sin tantos limitantes

Pros

Prácticamente lo sencillo y seguro que es usar la app, es muy intuitiva, muy sencilla de manejar, dónde no se han puesto a buscar funcionalidades innecesarias, ni menospreciar equipos por antigüedad, simplemente mantienen actualizado lo que debe estar actualizado

Cons

En esta app, al menos a mí parecer, todo funciona bien, es sencilla, confiable y bastante rapida, además de no contar con limitantes cómo cantidad de personas en un grupo, o límite de archivo para enviar

Review Source

EP

Erick P.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "Take your conversations to the next level. "

October 16, 2022

5.0

It is a good app that brings a unique experience with many tools that can be used.

Pros

I like that besides offering conversation time it has great resources to collaborate and make it more interactable, such as file sharing and video conferencing. Also, the fact of creating a username instead of your cellphone number adds an extra security resource.

Cons

I think they can improve the facility of blocking someone without losing content or conversations.

Alternatives considered

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Review Source

Joel F.  
Administrativo  
Consumer Services  
Used the software for: 2+ years

### "Cumple con su cometido y mas"

October 13, 2022

5.0

Muy buena. En mi país lo uso muchos años atrás. Casi no había muchos usuarios pero hoy los hay por todas partes. Ahora es fácil contactar con todos ellos y comentarles de los Bots.

Pros

Es una herramienta mas que potente. Casi no hay nada que no puedas hacer puesto que los Bots están allí para completar tu jornada de trabajo o diversión.

Cons

Tal vez la aparición de Spam deseado pero bloquearlos es fácil. Algo que puede mejorar es la capacidad de contar con herramientas nativas de administración de grupos y canales (por mayor seguridad)

Reason for choosing Telegram

Es robusto y sus funciones siempre están delante de los demás productos similares

Switched from

[Viber](https://www.capterra.com/p/180348/Viber/)[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[Signal AI](https://www.capterra.com/p/160195/Signal-Media/)

Más funciones, mas formas de interactuar y mayor capacidad de transferencia de archivos.

Review Source

OO

Onibudo O.  
GIS Analyst and Cartographer  
Information Technology and Services  
Used the software for: 2+ years

### "What makes Telegram stands out "

October 3, 2021

4.0

My overall experience with Telegram has been great. It has been a platform where myself and my team mates can easily interact, with active live chats and video conferencing. It also allows individuals to join whatever topic of interest you may like by searching for the forums and join them easily.

Pros

What makes Telegram most impact impactful is that it allow thousands of people to participate in a forum and discussion, allows for good video conferencing. The interface is easy to use. and it integrates well with other business platforms.

Cons

Telegram has a lot of interesting features, there is nothing you want to think of doing that hasn't been captured in the features on the App already. The App is very simple to use.

Review Source

VR

Verified Reviewer  
Manager  
Computer & Network Security  
Used the software for: 2+ years

### "Telegram - Application for secure business communication"

August 15, 2022

5.0

In the Blockchain platform, Telegram is a popular cross-platform messaging service application. Telegram combines the instant messaging speed of Whatsapp with the high level of security of Snapchat. The IS organization has used Telegram to communicate in its violent actions. As a result, Telegram may be appreciated for its exceptionally high security feature, which not many chat apps construct properly. Telegram users may send and receive huge data files of up to 1.5GB on both mobile apps and websites. Telegram allows you to create huge chat groups with up to 200,000 participants in the same group. Other apps, such as WhatsApp, have a maximum group size of 256 persons. Telegram has a really useful message scheduling tool. The Telegram application is meticulously designed, so the startup speed, app functioning procedure, and image quality to the connected file are all instant. Excellent !!!

Pros

Telegram is appropriate for business use because to its strong security and ability to send huge data. Users may build up to 200,000-person group chats and broadcast material such as videos to an endless number of people. The application's interface and usage are likewise quite basic and clean.

Cons

Many reporters who accessed the chat group were swiftly detected due to the strong security. Telegram is becoming an easy setting for negative actors to exploit, an online 'hideout' for persons with angry and disturbed mentalities. When harmful materials penetrate my client teams on a regular basis, I feel less safe.

Alternatives considered

[Odoo](https://www.capterra.com/p/135618/Odoo/)[Softros LAN messenger](https://www.capterra.com/p/151232/Softros-LAN-messenger/)[Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/)[Slack](https://www.capterra.com/p/135003/Slack/)

Reason for choosing Telegram

As previously said, the application's security and friendliness offer me more trust in commercial conversations with my partners.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/)

Telegram's great security

Review Source

Efraín B.  
Sales Development Rep LatAm  
Computer Software  
Used the software for: 2+ years

### "Telegran una red social súper potente para usar personal, comercial y laboralmente"

January 30, 2023

5.0

Ha sido una excelente experiencia, una plataforma muy potente para intercambiar mensajes y archivos de manera segura.

Pros

Lo mejor de Telegram son todos sus bots que permiten realizar múltiples tareas, esto la caracteriza de otras plataformas de chat e intercambio de mensajes.Asimismo, un pro es que podés crear un usuario y así no tener que darle a cualquier persona tu número de teléfono, que puede resultar muy invasivo.Sus niveles de seguridad y privacidad son mejores que cualquier otra plataforma.

Cons

Su poca presencia en el mercado le juega en contra y los avisos interminables de todos los contactos que van abriendo una cuenta en Telegram.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Porque Telegram es más segura.

Review Source

SA

Sadah A.  
Mechanical Engineer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Me Experiencing The Telegram application"

November 23, 2022

4.0

I really enjoyed my experience and loved the features that always popped up with updates

Pros

File sharing and forwarding, as well as audios rooms

Cons

People outside my contacts! The app should ask me first before their message pooped up to me

Review Source

VR

Verified Reviewer  
Sales Executive  
Retail  
Used the software for: 2+ years

### "Telegram App Review"

November 17, 2021

5.0

Telegram has become the most important app in my phone for the past two months now. I attend live classes there, I get to follow live matches there. There's much bigger space to accommodate people in a group than WhatsApp, I download movies and clips. I get to know more about projects etc...

Pros

I like the fact that a channel and group can contain thousands of persons in it which isn't available in WhatsApp. I love the many gifs and big emojis. I love how you can customize your app to your taste. The folder feature comes in handy when you have many groups and channels you're interacting with.

Cons

Unfortunately they're many scammers on the site looking for who to defraud, so one has to be very careful when chatting on the site. Messages don't load until your data is on which is a put off to me. An account shouldn't get deleted after months of inactivity. You can't see the members in a channel only in a group.

Review Source

MS

Manette S.  
copywriter and books creator  
Writing and Editing  
Used the software for: Less than 6 months

### "Small Group Conferencing Made Easy"

October 8, 2021

4.0

It seems like a pretty proficient product overall for messaging. I don't think it's as full-featured as some messaging apps though.

Pros

The audio is ultra-clear and it has the full spectrum of file sharing for full communication.

Cons

You can only have a max of 30 people on video chats while the rest have to be on audio, which makes it so that you have to do a head count for every meeting. Also, you cannot react to messages like you can in Signal or FB Messenger for example, which forces you to reply directly or else risk the recipient think you're ignoring them.

Review Source

LO

Liam O.  
Chief Financial Officer  
Consumer Goods  
Used the software for: 2+ years

### "I highly recommend Telegram. Switched from other IM service and never looked back!"

January 12, 2022

5.0

Fantastic system Our company uses Telegram all day long. Group chats, project groups, one on one. We use it to share documents, text ideas and issues. Even just to say hello to my team each day. I am the only person in my company in Canada and the rest are in the USA and Barbados and it is like we are all in the same office space. This is hands down the best messaging service to use. Especially since it is FREE!

Pros

The security, ease of use, file transfer and the convenience of both desktop and mobile are all amazing features and make my job so much easier. My whole company uses it and LOVES TELEGRAM!

Cons

Group calls can be a challenge but has improved. I believe the admin in the group has to initiate the call. No video group calls yet.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[SkypeTime](https://www.capterra.com/p/173334/SkypeTime/)

Security from Whatsapp. Telegram is more trusted - especially in the ecomm and tech industry. People who KNOW TECH, want to use Telegram Skype is too slow sometimes.

Review Source

Vasilis S.  
ceo  
Computer Software  
Used the software for: 2+ years

### "Telegram Private Communication"

June 17, 2021

5.0

just easier communication, it's supporting multiple accounts, you can create groups, channels actually it's a communication system. Generally, it's much better than any other app I've tried. Wickr is possibly more privacy-focused as it's not asking for phone numbers but as of privacy, I tend to rely more on Threema than anything else.

Pros

Privacy and features. Other apps claim end-to-end encryption but it's not exactl so. For example WhatsApp and Viber are claiming to have end to end encryption by default. BUT, they also ask to back up conversations, and if you don't chose NO, they are kept in google servers unencrypted. That's not exactly honest in my opinion because it's not clear. About Fb messenger - there is not even question about privacy - you're just publicly talking. What's funny about messenger and facebook, is Zuck asked Pink Floyd to use the 'another brick in the wall' song, what's actually exactly the opposite of what FB is doing. But, Waters gave him the right answer :)

Cons

It's connected to a phone number. As far as I know, Durov never gave a reason for that, but it is certainly not necessary for an app that claims privacy as its main asset. However, your privacy looks guaranteed because it's advertised so. That means, even if it's not, not anybody has access to it.

Review Source

SS

Shiv S.  
Marketing Executive  
Architecture & Planning  
Used the software for: 2+ years

### "Telegram : Father of Messengers "

July 3, 2023

4.0

Overall this is a wonderful application and platform offers global community to interact and respond. The application is very well designed and works very swiftly. You will not miss any of the messages even if you are offline.

Pros

Telegram (TG) offers easy to use and manage instant messaging with great features and security . 1. World Community is the best that i like. If i have doubt on any certain topic I refer to community and get proper answers quickly.

Cons

I do not have any dislikes about this software & application.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Limited size of the Group. No Open Global Community. Limited file sharing capability in terms of size

Review Source

ED

Eleonora D.  
Studente  
Arts and Crafts  
Used the software for: 2+ years

### "ottima alternativa a whatsapp"

November 16, 2022

4.0

Pros

Ottima funzionalità, profilo semplice da impostare e modificare. Simpaticissimi adesivi che possono essere aggiunti al proprio archivio senza intoppi, intuitivamente. Pochi down da quando l'ho scaricato, ottima assistenza clienti. Funzionalità delle chat segrete utile ed intuitiva.

Cons

A volte è presente un bug delle notifiche, il prezzo della versione premium è decisamente esagerato per ciò che effettivamente offre.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

troppi momenti down durante il corso dell'anno, fastidiosi backup invadenti, adesivi difficili da aggiungere/con una modalità che non gradisco

Review Source

Chibuike U.  
Head of IT support  
Management Consulting  
Used the software for: 2+ years

### "My Telegram Review"

November 6, 2022

5.0

For more than 4 years as an active user, telegram still remains the top app for my day-to-day business.

Pros

Absolute great app. Whether I'm with my phone or pc, I can use the app effectively without any stress. I mostly love the file sharing, it's absolutely perfect.

Cons

I feel work has to be done on the audio and video conference call.

Review Source

YM

Yamnkela M.  
Self employed  
Information Technology and Services  
Used the software for: 2+ years

### "Telegram is the best messaging application. This is amazing. For many years, it has been a pleasure "

September 20, 2021

5.0

In short, I have to say that Telegram is one of the best social media applications in the world today. It is very helpful to my daily work. Even with a high degree of security in terms of data protection, our private messages have a high degree of credibility. Telegram with very attractive stickers, you can enjoy our chat without getting bored. Based on all these facts, I can safely say that the Telegram application is one of the best social media applications in the world today.

Pros

one of the best things about it is that it is free and everyone can use it without restrictions. It is also very convenient to use, I can use multiple accounts can be accessed from PC and mobile phone. You can create channels and groups, and they will always be updated. It has great privacy and can send all kinds of files quickly and safely. My night mode is very comfortable for the eyes, especially suitable for those who often have headaches. most importantly, I can send full-quality photos and videos, and control their quality as needed

Cons

I have received one or two strange news from an unknown number of people I don’t know, which really makes me worry about the security of the application. The end-to-end encryption of the message is very good, but it is these scams that make me uninstall the app every once in a while. I'm glad you can find anything you want in the search section and it will pop up, but I think Telegram should also be really committed to filtering it to help curb these scammers, especially crypto scammers.

Review Source

Pedro B.  
FreeLancer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Telegram is Indispensable for Mass Meetings or Large-Scale Messages"

August 23, 2021

5.0

As I said before, I have a lot of work and clients that I need to attend to on a daily basis. So I make use of hundreds of tools. And the telegram, I use it daily in my personal and professional business as well. And I always have excellent deliverability of messages and everything else I need to use. I am greatly rewarded for this tool. Without a doubt it's one of the best messaging apps I've ever used.

Pros

Telegram is useful daily in customer support, answering questions, making video calls to up to 1000 people. Among other features, I really make daily use of the tool. As I use it for several clients, I need to be careful and know how all the features Telegram offers works. For some clients, I just have to set up and take care of the company's marketing, and the telegram is essential at those times. Because, after we streamline the entire campaign on a product, (Release) We need to be prepared for a shower of customers sending messages almost at the same time, and the telegram allows us to support many people in the same group. This is too much. So, we separate several groups and we can reach our audience with video calls. This saves a lot of time and work. And all safely, I've never reached that number, but I've heard it supports up to 200,000 people in a single group. This is amazing, especially considering that it is completely free.

Cons

As I mentioned here, the telegram is incredible, and there is nothing that will hinder any service or even a simple chat. Furthermore, telegram has automatic message settings through robots. That's where I have a little setback, I find the configuration of these robots a bit complex to automate everything, that's all. But nothing that makes the tool bad. I repeat, it is an excellent tool.

Review Source

IL

Ivan L.  
Responsable de Formación y calidad  
Telecommunications  
Used the software for: 2+ years

### "La mas segura de las apps de mensajeria."

April 3, 2023

5.0

Nos ayuda a mantener contacto en teletrabajo instantáneo y a al alcance del móvil mientras estas en una Reunión virtual, llevar foros paralelos e incluso compartir rápidamente archivos, etc...

Pros

Su seguridad, las constantes actualizaciones y añadidos y su interfaz sencilla y muy visual.

Cons

Que a nivel personal no lo usa tanta gente como la competencia pero a nivel laboral es de lo mejorcito del mercado.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Por que es muchísimo mas seguro con diferencia, no permite pantallazos, etc...

Review Source

Raihan R.  
Full Stack Developer, UI/UX, Marketing Specialist  
Retail  
Used the software for: 2+ years

### ""Telegram - A flexible and secure chatting application.!""

June 11, 2023

5.0

To stay connected with my friends, family, and communities, It works great for me! Engaging with communities group also helps to collect prospective sales leads which is wonderful!

Pros

\-Telegram is an excellent tool that provides a safe and comprehensive platform for staying in touch with friends, family, and communities. Its strong end-to-end encryption protects user privacy and data. It allows group conversations, voice and video conferencing, file sharing, and a vast variety of stickers and emojis. Very simple to use!

Cons

I didn't find any complicated issues yet. It's a wonderful tool for me that helps me to connect with targeted audiences. I loved to use it!

Review Source

Diego C.  
Social media manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Affidabile e completo"

September 26, 2022

5.0

Ho iniziato ad utilizzarlo come alternativa a noti software di messaggistica. Oggi lo utilizzo spesso per condividere file non compressi e restare aggiornato su canali utili alla mia professione. Altra nota positiva? Raramente va in down!

Pros

Finalmente posso inviare file non compressi direttamente dal mio smartphone. Condivisione dei file (foto,video..) veloce e non solo. Un sacco di tool accessori rendono l'utilizzo molto scorrevole

Cons

Diversi canali Telegram sfuggono al controllo di chi dovrebbe controllarli e diventano un punto di condivisione di materiale poco...ortodosso, ecco. Conviene segnalarne sempre la presenza anche se i tempi per un blocco sono lunghi

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

È completo, ha diversi strumenti in più, canali interessantissimi e non va praticamente mai in down

Review Source

Franco D.  
Estudiante  
E-Learning  
Used the software for: 1-2 years

### "Mensajería Instantánea para móvil y ordenador"

October 10, 2022

5.0

Lo uso a diario y no hay nada que reprocharle o exigirle ya que posee muchas mas funcionalidades que su competencia, lo único que lo limita es su falta de difusión mediática para establecerse aun mas en la sociedad como método estándar de comunicación.

Pros

Destaco a diferencia de su principal competidor en el rubro que posee opciones como encontrar personas y grupos a partir de tu ubicación actual, lo que permite buenas oportunidades de comunicarse y socializar con personas dentro del área. También en los grupos esta la opción de restringir el reenvió de mensajes o contenido multimedia , que permite evitar problemas o conflictos por filtrado de información. Mi característica favorita que sobresale es el poder agregar varias fotos (incluso videos) a tu perfil de usuario.

Cons

Faltaría que Telegram tuviera aun mas inversión en campaña de publicidad , ya que a mi parecer podría establecerse como la app de mensajería instantánea dominante del mundo.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Mas funcionalidades que aportan a mis necesidades en este momento.

Review Source

Deependra M.  
Graphic Design  
Graphic Design  
Used the software for: 2+ years

### "One of tbest productive social messaging app if used with care. "

January 30, 2023

4.0

Overall no doubt its one of the best social messaging app that io have used but sometimes too many features bring complication with themselves so managing the simple interface also at the same time has been the best point for me that i liked.

Pros

The channel experience, ease of file sharing, the trustworthy data storage and the video call experience i personally liked the most.

Cons

The quality of video in video calls can be even more improved and the options to creaste stickers can also be provided.

Review Source

BL

Brenten L.  
Co-Founder  
Industrial Automation  
Used the software for: 2+ years

### "Great For Secure Communication!"

October 15, 2021

5.0

Overall, I’ve had a wonderful experience with Telegram! My team members all enjoy using this app as well. It makes communicating easy, efficient, and secure.

Pros

I use Telegram to communicate with my team members for efficient and secure communication. This app allows a secure and confidential portal for sharing information. We often use this to communicate and it works very efficiently for my team. If you’re in a business where you need to share confidential information securely, this is the app for you!

Cons

The only con I see is that the app was glitchy when initially setting it up. The app needed to call my phone to confirm my number belonged to me and the call did not come through. I had to try multiple times.

Reason for choosing Telegram

I chose Telegram because it seemed to have the most features we needed and I had heard positive things about it from friends.

Review Source

VR

Verified Reviewer  
manger  
Accounting  
Used the software for: 2+ years

### "Telegram, my companion"

October 20, 2022

5.0

The first special groupsSecond, ease of useThird, not to use the private memory in the mobile phoneFourth speed

Pros

The first special groupsSecond, ease of useThird, not to use the private memory in the mobile phoneFourth speed

Cons

Really, it's a great program in every sense of the word, and I can't find fault with it

Review Source

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