# Page 19 | Telegram Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is Telegram the right Team Communication solution for you? Explore 6406 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/180347/Telegram/reviews

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Telegram

4.7 (6406)

[View alternatives](https://www.capterra.com/p/180347/Telegram/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 19 - Reviews of Telegram

## Showing most helpful reviews

Showing 451-475 of 6406 Reviews

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Frequency of Use

VR

Verified Reviewer  
Profesional independiente  
Computer Software  
Used the software for: 6-12 months

### "Revisión de Telegram"

April 6, 2021

5.0

En este tiempo usando telegram, nunca dudé de que es la mejor aplicación de mensajería tanto para uso privado como en equipo. En todos los aspectos, supera las alternativas principales, proporcionando durante años características que recién comienzan a recoger ahora. Telegram ha sido durante mucho tiempo la única aplicación que permite respuestas de mensajes funcionales. Hoy en día esto también es posible en WhatsApp, pero incluso soluciones serias como Slack tienen mucho que mejorar en ese sentido. Suena como un detalle, pero la capacidad de hacer referencia a declaraciones pasadas de manera conveniente cambia las reglas del juego en un equipo asincrónico y remoto donde la información importante se puede perder muy fácilmente.

Pros

Me gusta mucho Telegram, su interfaz de usuario se ve muy bien, guarda todos nuestros chats y los medios que enviamos, en el servidor. y me gusta mucho el hecho de que es compatible en todas las plataformas como Windows, Mac, Linux, Android e iOS y también tienen su versión web y por eso podemos acceder a nuestros chats en cualquier momento y desde cualquier lugar. Y no hay límite para el tamaño del archivo que podemos enviar. Podemos usarlo en varios dispositivos al mismo tiempo. Y realmente me gusta la opción de agregar y usar varias cuentas en un teléfono, además de que podemos hacer llamadas de voz y administrar sus funciones de seguridad como habilitar y deshabilitar las llamadas de igual forma, bloquear a ciertos usuarios o podemos agregarlos a la lista de excepciones. Y me gusta mucho el hecho de que haya demasiada personalización en la configuración. En comparación con otras aplicaciones, Telegram no tiene límites para compartir archivos, fotos y videos. Usualmente, puedo seleccionar muchas fotos e imágenes y enviarlas a diversos contactos sin ningún problema. Una de las mejores cosas para mí es que también ofrece a los usuarios encontrar canales creados por usuarios en muchos temas para compartir el mismo interés e información. La privacidad es una de mis preocupaciones sobre la aplicación, puedo crear una sala de chat secreta y Telegram no permite reenviar mis mensajes de texto a otras personas y borra mi texto inmediatamente.

Cons

Telegram no tiene función de videollamada. Le sugerí Telegram a mi familia y amigos, pero no es muy popular en algunos países, por lo que no puedo usarlo con todos mis contactos.

Review Source

Lisandro R.  
Head of marketing  
E-Learning  
Used the software for: 2+ years

### "Telegram is the best messaging app...period."

February 11, 2021

5.0

It's been amazing. It's been a joy to communicate with our community using this app for years now. I enjoy this messaging app a lot. One of the things I love the most is the stickers and now they are animated! Also, It's very very polished. As a designer, I really appreciate the attention to detail. For example, on Android, the keyboard comes up smoothly, has beautiful animations and it has a dark mode.

Pros

I love that it has a ton of features (and they keep adding more!). I really like the stickers it has (now animated); there's a lot to choose from. Also, the app is cloud-based, so no attachments to a phone; I use it on my desktop all the time. And finally, I like the bots and how easy it is to create one for our business, which we use this app for. There's a lot to like about this app but these are the features I like the most.

Cons

The only bad points I could come up with were 1) the lack of users. Many friends and family members are still using WhatsApp and it's tough to make them change their messaging app or even install a new one. 2) The app is currently not encrypting messages in normal chats, which is a little concerning, considering Telegram stores the messages in the cloud (which may be a reason why it can't encrypt them in the first place). But that's that.

Reason for choosing Telegram

Signal lacks a lot of features and even fewer people use it.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Telegram is more complete, more polished, has stickers and it's not owned by Facebook.

Review Source

VR

Verified Reviewer  
Sr. Planning Engineer  
Construction  
Used the software for: 2+ years

### "The perfect application for social networking through groups"

October 31, 2021

5.0

While working on the project, we have created a group that includes all site engineers and site supervisors, where telegram allowed us to keep in constant contact with everyone about the latest updates and completion rates, which contributed to increasing productivity and also punctuality.

Pros

The best thing about Telegram is that it allows you to create and participate in groups that share the same goals and orientations. Group members will be able to cooperate with each other to find solutions to some outstanding issues and exchange experiences on a specific topic through live chat, and exchange photos, documents, and videos. All of this is done with absolute privacy provided by telegram. In addition, searches for a specific topic or specialists in a specific field are done easily, and search results can be filtered by filters.

Cons

Everything is fine, there is no difficulty in registering, all you have to do is create a page to enter your email or phone number and your page will be activated directly and you will be able to experience all the advantages of telegram.

Review Source

Martin M.  
IT Technician  
Computer Software  
Used the software for: 2+ years

### "Fast and Reliable messaging app"

February 8, 2024

5.0

got the best value out of my money by purchasing the premium

Pros

No delays in sending messages, messages get delivered and received in no time with active notifications and pop ups

Cons

A lot of the accounts that exist in the app are fake

Alternatives considered

[Discord](https://www.capterra.com/p/240238/Discord/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Telegram

telegram is secure, has very good security protocols

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

delays in sending and receiving messages

Review Source

Danilouie P.  
Distribution Center Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Telegram the Game changer"

September 23, 2021

5.0

Superbly great apps highly recommended to every one.

Pros

All the feature of this apps. It's easier to use & set up. Then you make your conference, forum, conversation with out any problem.

Cons

For now none but hopefully they will surprise us with thier unexpected upgrade.

Review Source

MS

Madhavamoorthy S.  
Software Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Telegram Usage Review"

June 12, 2023

4.0

overall experince with telegram its really nice to use this app. im using this app more than chatting for data sharing and multiple different learning source and editing videos and pictures using bots and lot of useful collabration tools.

Pros

Data sharing and Data Security and Collabration tools and bots

Cons

some time bots will not work properly when we need them the most. its really disppointing one.

Review Source

AK

Ali K.  
Freelancer  
Computer Software  
Used the software for: 2+ years

### "Telegram review"

August 22, 2022

5.0

My overall experience has been positive but the chat deleting feature kinda annoys me other than that as a free messaging platform it's great.

Pros

I like the cloud storage in telegram and that all my devices are updated instantly when I change something in one device and also the security of this application is very great and it's video and audio call feature is also great.

Cons

I don't like my chat being deleted instantly by the other person and not being able to take screenshots in some groups is also not very good.

Review Source

CT

Chris T.  
Technical Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Great, valuable service!"

June 10, 2021

5.0

For something that's free, I can't stress enough how responsive and useful this has been.

Pros

I was initially looking for something which would allow me to design a "bot" for my team and I to use. This fit the bill and is extraordinarily fast at what it does, especially when you're writing a "bot". Now that I work somewhere else, I still use Telegram's easy to use bot features to integrate with my home security system (sends me a message if my door is opened, etc). I also use it to talk securely with family and friends.

Cons

I would like to be able to use an email address rather than a phone number to sign up. I had to later install it on my personal phone and authenticate it with my work phone before it would work on my personal device.

Reason for choosing Telegram

Free, and the API wasn't complicated.

Review Source

Alejandro S.  
engineer  
Oil & Energy  
Used the software for: 1-2 years

### "Why did I switch to Telegram"

September 21, 2021

5.0

My experience in general has been quite good, aside from the inconvenience with the support, I have no more complaints about the application.

Pros

After using the most popular messaging software, I decided to suggest that we give Telegram a try, it seemed like a more private and secure solution. End-to-end encryption gives communication a lot of security, especially when it comes to sensitive information and this is extremely valuable when you have a confidentiality agreement with your client. Another thing that I like about this program is that the shared files do not take up space on the device, they stay in the cloud. Groups can also be very helpful when looking for specific information, just put the topic you are looking for to find a suitable group. The rest of the features are similar to the other application, so Telegram has a clear advantage over it.

Cons

Perhaps what I like least about this software is the lack of official support, the only support is from the community and many times it can take days to answer any question or simply never answer. I had a problem when changing my phone number and there was already a telegram account associated with that number, when I asked for help to be able to register my account to my new number, I did not have an answer.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Because Telegram has practically the same functions as WhatsApp and certain advantages that make it a better option

Review Source

VM

Viraj M.  
Mechanical Engineer  
Building Materials  
Used the software for: 2+ years

### "Telegram "

December 13, 2021

5.0

I intend to use telegram for a long time. Overall, the Telegram app is a good application with a lot of functionality.

Pros

Telegram is one of the most effective massage apps I've used.  I can share a large number of high-resolution photographs and movies (up to 1 GB).  Also, this Telegram app places a higher priority on security and speed, allowing users to create group chats with up to 200000 participants, remain in touch with everyone, and exchange an unlimited number of photographs and videos. Telegrm also has a nice feature that allows us to hide our phone number from unknown group members. This demonstrates another aspect of the telegrm app's high level of security.  Telegram can be used not only for massaging, but also for downloading movies and songs.  As a result, I'd like to state that Telegram is more than just another messaging app.

Cons

One drawback I've seen in this app is that we can't view the status of others. Anyway, it's not a major issue. Another downside I've seen is that while we're on a video call, the video may occasionally auto rotate, disrupting the dialogue.  It would be wonderful if they could repair it

Review Source

Akash S.  
Operations Manager  
Information Technology and Services  
Used the software for: 2+ years

### "One of the best Instant Messaging Applications"

August 7, 2021

4.0

In terms of productivity, Telegram clearly stands out as the best instant messaging application for me as compared to it's rivals. Reasons being the seamless integration of various 3rd party services and bots to manage groups, filter out spam and much more.

Pros

Telegram is my go-to application when it comes to instant messaging services! Extremely User Friendly, End-to-end encryption enabled by default, Larger File Sharing Limits, Seamless Cross Device Sync Functionality and Dedicated features for Group Management via bots make the whole experience a breeze and extremely productive.

Cons

Rise in the number of scammers trying to scam people by creating fake channels to sell or illegally distribute pirated products.

Alternatives considered

[Signal](https://www.capterra.com/p/231395/Signal/)[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

WhatsApp had limited functionalities as compared to Telegram. Eg. File sharing limitations, Lack of advance features for group management, Shady privacy policy, Ability to create channels and much more.

Review Source

Sarath S.  
Android Developer  
Computer Software  
Used the software for: 2+ years

### "Its The Best Chatting Platform that i ever used."

April 14, 2019

5.0

I really love Telegram the only import feature missing on telegram is video calling. but i really don't use video calls , so i really like telegram for messaging and sending files.And i Use Telegram on multiple devices on my Laptop, Desktop PC, and in my phones too and i really like that i can use it on all devices at the same time and i can logout from all other devices fro one device. so overall i my experience with telegram is great and i still use it.

Pros

I really Like Telegram Messenger Its User Interface looks really good, And Telegram Saves all of our chats and the media that we sent , on the server. and I really like the fact that telegram supports in all platforms like Windows,Mac,Linux,Android and iOS and they have its web version too and because of that we can access our chats anytime from anywhere. And there is no limit fro the file size that we can sent on telegram. And we can use telegram on multiple devices at the same time. And I really like the option to add and use multiple accounts in one phone. And in telegram we can do voice calls and we can manage its security features like enable and disable peer-to-peer calling ,blocking certain users, or we can add them to exceptions list. And i really like the fact that there are too many customisation in settings.

Cons

We cant make a video call on Telegram, and the voice calls are not good as the other apps when its on low signal.There is no option to add multiple account on Telegram Desktop version. When we go-to a chat we can see the photos and videos that the use sent or shared on group, but there is no option to see only videos and photos separately.

Review Source

NvI

Nagarajan vaidyanathan I.  
Human Resources / Document controller  
Construction  
Used the software for: 2+ years

### "Telegram for students and professionals "

June 22, 2023

5.0

Access of exclusive content, sending youtube link to friends engage community, browse through category Tags,customize their notification, preferences for each channel they subscribe

Pros

I like Real time chat, sending and receiving messages and videos conferring, privacy and security. Large group chats, speed and performance

Cons

Privacy limited support from customer care, Telegram allows the creator and integration of third party bots which can be potential security risk

Review Source

MM

Martha M.  
Occupational Health Nurse  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Instant, reliable and secure communication"

April 3, 2021

5.0

I have used telegram for personal communication with my contacts and for official communications. At work, we use Telegram Groups were for official communications. It gets us engaged.

Pros

The very outstanding feature about telegram is that it works swiftly and messaging is so instant. The app tells you whether your contact is online, recording audio or typing a text to you. If not online, then at least their last seen time. So, you judge for yourself whether it is timely to message the contact or not. Group chats have a very big threshold on the number of participants. It can allow up 5000 members per group chat. This is a big plus when compared to other social media apps. I also like the flexibility I have with telegram when it comes to diversity in chats. You can send text, audio recording, video recording, make a live audio call or video call. It also allows you to attach various types of files in a conversation. Telegram allows sharing of large size of media. I don't remember to have reached a limit on that. I can send videos of any size without a warning on limits. Telegram is excellent with security and privacy. Personal messages are protected with encryption. It also provides a pin code to the registered phone number, to be used when logging into multiple devices. Data for telegram is kept both online and and can also be downloaded into device memory. There are no limits to this. The app has good and unique animated stickers and an option to make additional ones without installing a third-party app. This makes a chat to feel live and fun. The last point I can make is that Telegram is free and truly free. No hidden costs

Cons

There is a feature to edit a text which has already been sent and received. Allowing these alterations can be seriously harmful for a crucial conversation. Telegram is generally noisy. For example, there is a default notification setting that each time a new contact joins telegram, the app should notify you on that. This notification keeps on popping up with sound and vibration, even after disabling it in the settings. It is a displeasure.

Review Source

FAT

Fabrice Aboubacar T.  
freelace  
Computer Networking  
Used the software for: 1-2 years

### "Free and easy to use software"

March 23, 2021

5.0

A vast experience, the usability, the ease of access, everything is helpful, whether you are a chat expert or just starting out, everything is and will be great. Also the ability to have as many members as possible in groups and channels has been a huge benefit to me since I started using this app. It has allowed me to have a massive reach and thus has given my business a significant boost in terms of sales.

Pros

Why adopt this software? First of all, I like the fact that the conversations are totally secure. Telegram is one of the leaders in instant messaging on smartphones. Sending is very fast and there is very little loading time. I like the fact that you can start a conversation on your phone and continue it on your computer. Unlike other services, Telegram does not limit the size of the transferred files and this is very convenient. Its other big positive point is its capacity of reception (more than 100 000 participants) when creating public or private groups. The moderation is simple and efficient. In addition to the conditions of use of data respecting the privacy of its subscribers, superb quality of sound during the vocals, ease in sending the answer, fluidity of navigation in the message box, easy import of contacts.

Cons

No video feature. I've been waiting for their update for years, but I don't think they have any intention of putting in a video feature. I also don't like the bots and spam that telegraph, it really causes my app to flood, and is one of the reasons I ask my friends to switch back to Viber. In addition, there is no possibility of adding stories compared to its direct competitor, Whatsapp, which gives the possibility of sharing photos or videos of moments. slow reconnection during conversations, not easy to find me when it is a message quoted in group conversations, I have not found a way to easily respond to messages from the notification bar.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

to chat with my family and friends as well as to do business.

Review Source

Komi A.  
Finance agent  
Accounting  
Used the software for: 1-2 years

### "Good communication software"

October 5, 2023

5.0

A very experience with the software

Pros

Telegram is a very good community software, and i was needing this kind of for my team and me when we finally discovered it. The video and audio callings are working very well and we use it everyday. The file sharing is correct too for us

Cons

The software use to dowload every kind of files in groups without my authorisations and i dislike it.

Reason for choosing Telegram

Telegram is different and looks very better

Review Source

Masdiana M.  
Administrative Assistant  
Banking  
Used the software for: 2+ years

### "Telegram for work group communication hub"

May 21, 2021

4.0

I began using telegram as a medium of communication since it was widely used at my workplace. Telegram is one of my favorite apps because it is simple to use and needs little data and storage on my computer. The software backs up almost all of your data to the cloud and ensures that your system runs smoothly. It is one of the best communication platforms for "only two" or even an entire business. There is no restrictions on the types of content that can be exchanged and stores in the cloud storage so that I can retrieve them at any time.

Pros

All of your chats and files are saved on the cloud, and you can access them at any time. Telegram has excellent messaging capabilities, including video conferences and texting, audio text and audio calls, and no limitation on the number of users in chat rooms and networks. It also enables users to access any channel or network by browsing for it in the search box. It also helps you build bots to assist you with various tasks such as filling out the forms, etc. Many businesses and organizations still use it as a simple contact channel.

Cons

The only disadvantage I see is in the area of account recovery. Which, following the loss of your phone number, seems to have resulted in the complete loss of your account as it will asking for verification codes that are send to the phone number and no access will be granted to the account without the code.

Switched from

[Viber](https://www.capterra.com/p/180348/Viber/)

Viber chat group is too messy and confusing.

Review Source

VR

Verified Reviewer  
Infrastructure Technician  
Information Technology and Services  
Used the software for: 2+ years

### "Handy business communication tool"

August 6, 2021

5.0

Telegram has been perfect. Unfortunately it is not used as mainstream as hoped, so I am still stuck using Whatsapp and Telegram interchangeably. I would drop Whatsapp in a heartbeat.

Pros

Telegram has a simple interface with all features you can expect from a chat software. Very easy to operate and has intuitive features for making groups/teams for business or just messaging friends and family.

Cons

Telegram is near-perfect for business and personal use. The only issue we have had with Telegram was that it is not business compliant. We used Telegram for 90% of communication regarding business, but due to a change in laws we had to switch to teams as it is more secure. Security is the only improvement I can think of for this application.

Review Source

RMA

Rica Mae A.  
Quality Assurance Specialist  
Consumer Services  
Used the software for: 2+ years

### "Usage of Telegram for daily communication to family and friends."

October 17, 2022

5.0

I am extremely impressed with my experience with Telegram. It's different from the messaging apps I have used before. It made messaging very convenient.

Pros

I love all the features it has! I love that it has channels that function differently such as image enhancers, video downloading, sticker channels, and more. I love that it has no limit when sharing a file compared to the different messaging tools available in the market right now. Basically, I love everything about it.

Cons

I can't say there is because I love my whole experience using the app. It doesn't compromise the quality of your files. Maybe, we need to have more themes and stickers.

Switched from

[Sinch Engage](https://www.capterra.com/p/187336/Sinch-Engage/)

All the things I am looking for in a messaging app are in Telegram/

Review Source

francesca T.  
Project Manager  
Insurance  
Used the software for: 2+ years

### "Piattaforma per conversazioni semplici e ordinate"

December 5, 2021

5.0

Pros

Le parti migliori dell'app sono rappresentate da: - la possibilità di creare gruppi in cui l'amministratore decide se lasciare o meno aperta la possibilità per gli altri di interagire, fissando una sorta di timer - trasferire file anche di dimensioni importanti all'interno della chat individuale o di gruppo - possibilità di chiamare le persone senza occupare la linea telefonica, con una buona qualità audio - possibilità di eliminare i contenuti di una chat solo per sè o per tutti gli appartenenti alla chat - possibilità di settare in modalità "attiva" piuttosto che "silenzioso" le notifiche all'interno di ogni singola chat - modifica del layout e delle dimensioni delle icone - l'app può essere utilizzata anche senza un contatto telefonico, diversamente da quanto accade con il suo principale competitor

Cons

Non ci sono aspetti negativi. L'unico aspetto che potrebbe essere migliorato è la performance della chiamata vocale via telegram: funziona molto bene ma ogni tanto ci può essere un ritardo, probabilmente dovuto più alla tipologia di connessione che allo sviluppo della app stessa

Review Source

SS

Seema S.  
Research Scientist  
Pharmaceuticals  
Used the software for: 2+ years

### "One of your best buddy. An all in one genius platform!!"

April 7, 2023

5.0

I have been using since 4 years. So far, very happy with the user friendly interface. It's best in the category.

Pros

Wide variety of options available. File sharing is much easy and faster. Most importantly without compromising the quality of media.

Cons

We need to specifically do save to gallery everytime. This becomes hectic.

Alternatives considered

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[Instagram](https://www.capterra.com/p/210721/Instagram/)

Reason for choosing Telegram

Due to it's excellent interface and ease and security of sharing files with same quality.

Review Source

Shorouk E.  
designer  
Graphic Design  
Used the software for: 2+ years

### "telegram 4 in 1"

January 12, 2022

5.0

my experience with Telegram was great and easy .I have been using this app for more than 4 years .so flexible and will continue using it.

Pros

Telegram has more features than any other app .It's like all the other communication apps are in one app and more Very Easy to use Very safe and secure Totally ad free Has channels you can use it to promote your work

Cons

my only problem was that sometimes it doesn't send notifications immediately

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

WhatsApp has limited group capacity

Review Source

Ahmed S.  
Internet Auditor  
Food Production  
Used the software for: 2+ years

### "I like it"

June 17, 2023

4.0

Pros

Videos are shared in an easy way and without restrictionsBecause you can upload files and share them with contacts in the program without restriction and they are not deleted over time

Cons

Conversations and chats are deleted after approval from one of the parties only

Review Source

Abdelkarim T.  
Technician in managing the installation of solar panels  
Oil & Energy  
Used the software for: 1-2 years

### "Faster communication and the participation of the largest number of your members"

June 1, 2023

5.0

Through experience in using the Telegram application, it facilitated a lot of communication, chats, and sharing files related to business, and this is what earned it this great popularity.

Pros

Since the beginning of using Telegram, it has become the number one application for me to organize my activity and contact with work members, and it is also easy to share information and files with them quickly and smoothly.

Cons

The management of the application should add other features to the application to increase its leadership, such as developing the response mechanism for groups that contain the largest number of membersIt also worked to improve video communication through image and sound quality, because video communication has become a great demand in the marketThanks for supporting the app

Review Source

FA

Faisal A.  
Design  
Computer Software  
Used the software for: 2+ years

### "faisl10r@gmail.com"

January 3, 2022

5.0

\-Add friends without needing their numbers - Create large groups with followers reaching hundreds of thousands

Pros

It is a very beautiful program, the real fun and the ease of dealing with it while using it, try it, you will never regret it

Cons

\-The response speed of the bot - The many settings while creating a bot

Review Source

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