# Page 2 | Telegram Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Telegram the right Team Communication solution for you? Explore 6425 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180347/Telegram/reviews --- Telegram 4.7 (6425) [View alternatives](https://www.capterra.com/p/180347/Telegram/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Telegram ## Showing most helpful reviews Showing 26-50 of 6425 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Daniele D. Freelancer Computer Software Used the software for: 1-2 years ### "Pratico, multipiattaforma e adatto anche a usi professionali" May 15, 2026 5.0 Nel complesso, la mia esperienza con Telegram è stata positiva. Ho apprezzato soprattutto l’ampia quantità di funzioni disponibili per amministrare in modo chiaro e completo gruppi, canali e forum, oltre alla possibilità di gestire in maniera dettagliata le impostazioni di privacy del proprio account. Trovo molto utili anche l’invio di allegati di grandi dimensioni e la possibilità di mandare foto come file, così da mantenerne la qualità originale. Un altro aspetto particolarmente valido è la possibilità di creare userbot o chatbot tramite le API di Telegram, che rendono la piattaforma adatta anche ad automazioni e gestione di processi. Infine, il supporto multipiattaforma contribuisce a rendere il servizio comodo da usare su dispositivi diversi. Tra gli aspetti meno convincenti segnalo la presenza di pubblicità da parte di Telegram nei gruppi e canali pubblici di grandi dimensioni, che può risultare invasiva. Inoltre, se non si configurano bene le impostazioni di privacy, l’elevata presenza di utenti spam può peggiorare sensibilmente l’esperienza d’uso. Pros Quantità di funzioni utili per amministrare in modo chiaro e completo gruppi, canali e forum. Possibilità di gestire le informazioni di privacy del proprio account in maniera dettagliata. Invio di allegati di grandi dimensioni. Invio di foto come file, in modo da preservane la massima qualità. Possibilità si creare userbot o chatbot automatici tramite API telegram per automatizzare o gestire processi e task. Supporto multipiattaforma per l’applicazione. Cons Pubblicità invasiva da parte di Telegram in gruppi e canali pubblici di grandi dimensioni. Se non si gestiscono bene le impostazioni di privacy alta presenza di utenti spam che rovinano l’esperienza d’uso. Review Source Davide F. Tecnico Informatico Government Administration Used the software for: 2+ years ### "La migliore app di messaggistica " February 26, 2026 5.0 Credo sia migliore di un famosissimo competitor che inizia con la W. È sempre stata 10 passi avanti come implementazione di nuove funzionalità e di fruibilità dell'app. Pros È sempre stata 10 passi avanti a tutti. Puoi creare gruppi talmente ampi da sembrare senza limiti, puoi chattare senza condividere il tuo numero di telefono privato ma semplicemente con un Username, la sicurezza è al TOP con messaggi che si autodistruggono e chat Temporanee, è velocissima e puoi condividere file pesanti di qualsiasi tipo nelle chat e nei gruppi. Può creare delle policy personalizzate e regole automatizzate come la cancellazione dell'account se non utilizzato per tot.mesi Interfaccia super intuitiva, con animazioni curate e pulite e super personalizzabile nei colori, nella chat e tanto altro Cons Penso che non abbia difetti, se proprio cerco il pelo nell'uovo posso dire che hanno messo la pubblicità nel piano Gratis(ma non è così invasiva come altre app) e devi pagare un piano Premium per sbloccare funzionalità avanzate e levare gli ads. Ma per il resto, è perfetta Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Perché Telegram fa' tutto meglio, è più personalizzabile ed ha funzionalità maggiori Review Source MR Maria R. Teacher Education Management Used the software for: 1-2 years ### "Telegram, l'app di messagistica gratuita migliore " January 27, 2026 5.0 Telegram è un servizio di messaggistica esistente come app sia su smartphone sia su pc; ne esiste anche una versione web gratuita, di semplice uso. Come app da smartphone è molto versatile da usare, la lista chat è user friendly e la comunicazione attraverso messaggi avviene istantaneamente. Le chat sono modificabili e personalizzabili attraverso vari temi colorari;con gli ultimi aggiornamenti, è possibile personalizzare anche le immagini di profilo e i suoni notifica per ciascun contatto. La versione desktop mantiene la stessa grafica della versione smartphone e non c'è bisogno di effettuare, per ogni nuova sessione, il login. Utile è anche l'archivio personale, una chat che compare con le altre, che permette al proprietario di salvare file, documenti, immagini così da condividerli e conservarli in ogni dispositivo sul quale si ha telegram installato. Con tutte le versioni è possibile effettuare chiamate e videochiamate e formare delle chat di gruppo con le quali è possibile condividere idee, pensieri e files. Senza dubbio, rispetto a tutte le altre chat di messagistica, telegram è sempre più avanti. Pros Di telegram mi piace di più la versatilità con la quale si possono inviare i messaggi e l'interfaccia delle chat davvero intuitiva. Semplici e veloci sono anche le chat di gruppo che possono includere molte persone. Fenomenale è invece la versione web e desktop che non richiede sempre, al termine di una sessione, il login mediante codice ma è in grado di tenere memorizzate le informazioni dell'account e delle chat. Cons Di telegram mi piace meno il fatto che, specie in app, si abbiamo, talvolta, crush e interruzioni mentre si sta scrivendo un messaggio oppure mentre si sta facendo una chiamata. Review Source Adarsh D. Lawyer Law Practice Used the software for: 2+ years ### "Telegram is too underrated and unappreciated." November 30, 2025 5.0 Most versatile app to use across devices for data sharing and communication. I have been using it for my work for more than 2 years and it rarely disappointed. In certain occasions it fails to send multiple files if its not selected from within the app, like when we select multiple files from our device and choose telegram to share it. Pros Telegram has the most privacy in any social media platform in the market now that provide similar service. The mandatory requirement of a phone number similar to WhatsApp limits fake accounts to an extend. It can be accessed from multiple devices at he same time making it very flexible and handy. Cons The search option seems to be a bit inefficient, the key words does not always fetch desirable results, even when we type in a word to search in our conversations, it always shows something totally unrelated. That aspect I think would be better to take reference from WhatsApp or even Instagram. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) I used to only use WhatsApp, but since I tried Telegram, I found it indispensable and now It is one of the apps that I have in all my devices. I actually use both WhatsApp and Telegram together because most of my contacts use WhatsApp, I'd entirely switch to Telegram if everyone can a switch. Review Source ENDURANCE O. IT system and Cloud Administrator Information Technology and Services Used the software for: 2+ years ### "Telegram in 2025: Pros, Cons, and Overall User Experience" December 1, 2025 5.0 I really enjoy using telegram, and it's the application I use most in my phone. I use for news, chat with friends, and a lot more. Telegram premium is worth the money, I get a lot of new features which is really really nice. Overall telegram is my.go to app for anything social and communication. Pros Privacy and security comes first of course. The UI is great and sharing files is awesome in telegram. Lot's of channels to join. Haven't come across any bugs or issue. Cons Though I enjoy the many features provided by telegram, but at times it gets overwhelming. And I'd like to be able to find different based on my.interest, I can only join channel telegram let's me see when I search, which is not very good. Sometimes my app lags too. Sometimes my account gets blocked from sending messages to new friends I make online, then I've to text customer support to help me get it fixed. The bot spamming and fake accounts is something that needs working on, cause when I'm in groups chatting with friends, I see a lot of spam messages. Lastly telegram is hub for fake news and misinformation, so I'd advice anyone to be careful Review Source JG Joonas G. Software Engineer Information Technology and Services Used the software for: 1-2 years ### "Friends, Fun, Roleplay, Sharing IMG/VID/ETC, everything you can imagine<3" November 26, 2025 4.0 One of my fav app nowadays. (I used to irc.) but now its kinda semianonymous service, that gathers similar minded people together and provides some not-so-vanilla-content as well for thouse you like it. Oneof the best anynomous places to meet new people. Pros Easy to install ad user. Lots of pricary options even though they are kinda behind premium accounts. Cons Some weird desicions e.g. support of multiple platforms (linux can be makde fokm but I dunno how safe it is.) It feels also kinda risk to store al the data on the servers. Would be nice yo have more control over content visibility and maybe even p2p option forsharinh some files that are not looked good for normally. Bots should also have somekinda indikacator so you woud instanly know if it is a bot or not. Also would be nice to have verified accounts without 3rd party tricks. (not mandatory ofc.) But somwthing is could be good. More lang options. Its been going better, but you still dont talk e.g. Finnish with other people. Maybe lots of things more, but I need to go to sleep. SIncerely yours, Joonas. One thing still: Bring the finnish language to it and make the dating sites legit instead of farming cash from stupid people. I love TG! Review Source Yatra P. Omni Associate Retail Used the software for: 2+ years ### "Make your chatting more fun with Telegram. " February 13, 2026 5.0 My overall experience with telegram has been fantastic. This app is easy to function and the quality is superb. I have been using telegram from a long time and always used to send photos and videos through it to my friends. I love using telegram and it fun to text using this app. Pros Telegram is a really good app and it is very easy to use. There are many fun GIFs and stickers that makes chatting more fun and interesting. It is almost free and the quality of messages, shared photos and videos is unmatchable. Group chatting and team communication is very easy through telegram. Cons Everything about telegram is okay. I do not have anything negative about it. I never used customer support and never faced any bugs or issues. Review Source Nava B. Owner Consumer Goods Used the software for: 2+ years ### "Scammer Central" February 22, 2026 1.0 Not good. Every time I've used it a scammer has used it to try and get me signed up for a fake job or other scam. Pros It's easy to use and has all the basic features and they work the same way as they do in other apps so there's no learning curve. Cons It's where all the scammers go to do their business. So I don't trust Telegram one bit because they allow all this fraud to go on and their reporting process does nothing. Review Source DS Davide S. Impiegato Consumer Electronics Used the software for: 2+ years ### "Indispensabile" June 4, 2026 5.0 Lo amo, lo utilizzo tantissimo, soprattutto per potermi confrontare con altri utenti su argomenti di mio imteresse Pros Mi piace l'idea di potermi interconnettere con utenti senza dover salvare il numero di telefono. In più lo trovo super utile per gruppi inerenti ai più disparati argomenti in generale Cons A volte le troppe notifiche lo rendono dispersivo, e poi la facilità in cui un utente di un gruppo può spammare il tuo account aggiungendoti in altri gruppi improvvisamente Review Source BS Boaz S. Commis Chef Hospitality Used the software for: 2+ years ### "My TG Expertise" July 11, 2025 5.0 Pros Telegram is one of the influential instant messaging and file sharing programs. With Telegram, I am able to join “Chef” channels for free where I gain ideas from other cultures. My Hotel has more than two channels on TG where employees mingles and share documents seamlessly from anywhere Cons I do not have any issue with Telegram. I give it more kudos since it does not allow me to join channels that has explicit contents on my iPhone, hope they do that to Android devices too. Review Source Steven E. Directeur Music Used the software for: 1-2 years ### "Expérience complète et polyvalente avec Telegram " August 3, 2025 5.0 Telegram, c’est une messagerie qui combine rapidité, flexibilité et sécurité, ce qui en fait un outil puissant aussi bien pour les conversations privées que pour les échanges en groupe ou la diffusion d’informations via les chaînes. Pros La rapidité et la fluidité Les messages arrivent super vite, même avec une connexion moyenne Le stockage cloud illimité Cons La sécurité par défaut pas toujours maximale Les conversations classiques ne sont pas chiffrées de bout en bout automatiquement, seulement les chats secrets Donc, certains peuvent penser que ce n’est pas assez sécurisé pour tout. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Parce que telegram à plus de fonctionnalités Review Source Breanna G. Program Director Health, Wellness and Fitness Used the software for: 2+ years ### "Overall a secure and easy to use messaging app" December 18, 2025 5.0 It's been great for chatting with the other team members and its just nice to have a dedicated app for this at work. Pros It's free to use, never had a need for customer support. It's very simple and fun to use with many options for expressing oneself through messaging. Great for professional team communication because it's encrypted.. Never encountered any bugs or issues. Great for assigning tasks and productivity. Cons Mostly just that random people are always adding you and spamming you, but it's easy to flag and report and delete. Review Source AAM Abel Aldric M. Spécialiste en gestion de communautés Telegram Computer Software Used the software for: 1-2 years ### "Du message à l’impact : mon savoir-faire sur Telegram" September 5, 2025 4.0 Grâce à Telegram, je combine réactivité, créativité et technicité pour offrir une expérience fluide et sécurisée aux utilisateurs. Je suis toujours à l’affût des nouvelles fonctionnalités pour optimiser mes pratiques et rester à la pointe. Pros Telegram est apprécié pour ses options de chiffrement et ses "conversations secrètes" qui ne laissent aucune trace sur les serveurs.Tu peux créer des groupes allant jusqu’à 200 000 membres et diffuser des messages à un nombre illimité de personnes via les canaux. Ce qui me plaît le plus, c'est que tu peux regarder des films sans encombrer la mémoire de ton téléphone. Cons Contrairement à Signal, Telegram ne chiffre pas tous les messages de bout en bout par défaut, ce qui peut poser des risques en cas de faille. Il est possible pour n'importe qui de créer un groupe sans avoir connaissance des personnes impliquées, ce qui est la raison pour laquelle de nombreux escrocs en ligne tirent parti de Telegram. Review Source Jessie M. Management Food & Beverages Used the software for: 6-12 months ### "Telegram review " June 11, 2025 3.0 My overall experience with telegram has been very pleasant and would recommend it.Helps me withy everyday tasks. Pros I like that telegram helps me stay in contact with everyone and it's easy to use. I would recommend telegram to my friends and colleagues. Cons What I like the least about telegram is that I can't seem to figure out how to keep my camera on. It needs to be held and can't set it down. Review Source SS Stacey S. Consultant Construction Used the software for: 1-2 years ### "Overall thoughts on my experience" March 19, 2026 5.0 Overall my experiences and very positive the strengths definitely outweigh the minor issues and it delivers exactly what I expected sometimes even more with a bit of requirement it could be close to perfect what does it stands it's still solid and enjoyable experience. Pros What I like most is how smooth and reliable the experience has b everything works the way it should everything is clean and I never feel like I'm wasting time it's fast easy to use it honestly just makes things simple definitely worth recommending. Cons They're only downside is it a few features still limited or could be more polished and nothing major but there are moments where it feels like things could run a bit smoother or be more intuitive still it doesn't take away from the overall experience. Review Source Purachet C. Full stack web developer Hospitality Used the software for: 2+ years ### "Great messenger for business purposes" November 8, 2025 5.0 Pros Small fast messengers that supports every platform, has groups & bots and encrypted messaging. Basically everything you want from a business messenger Cons Export chats option is hidden on the main applications and available only in Telegram web version, maybe temporarily? Review Source PG Parsa G. Sr AI Analyst Information Technology and Services Used the software for: 2+ years ### "Best Messaging Platform" June 10, 2026 5.0 Seamless and very reliable. With a close to non downtime so far using it, while using the amazing features. Pros By far and huge gap, THE BEST messenger platform. So many features, easy to use, most of features are free and amazing for different types of communication. Channels, groups, direct messages, archives, disappearing messages, access management and many more are just perfect. Cons No cons, thus adding to its pros: It has one of the strongest security measures unlike some other competitors in the market. Review Source JH Jamie H. Freelance Photographer and Graphic Designer Education Management Used the software for: 2+ years ### "Easy to Manage Conversations" June 9, 2026 5.0 Pros Telegram offers a powerful solution. It is always easy to find messages or important information again, even with a large volume of conversations. Its groups are very important. Cons On the other hand, the accumulation of groups, channels, and chats can make navigation more complicated if no organization is put in place. But it is very easy to archive others for better organization. Review Source GAC Georges Attino C. Journaliste International Multimedia Telecommunications Used the software for: 2+ years ### "Telegram is the best" May 6, 2026 5.0 I use Telegram both for internal communication. Telegram groups are as better than ever once integrated you have access to all the old messages. Pros File sharing is simple and does not pose too many constraints, Features such as bots or automation also offer interesting possibilities Cons Organizing conversations can become complex when you are in many groups or channels. It is not a tool designed specifically for structured professional collaboration, unlike other solutions. Review Source MB Mariem B. dentist and AI trainer Hospital & Health Care Used the software for: 2+ years ### "telegram is a very useful app and i would definitely recommend it " March 11, 2025 4.0 it is a very useful app especially when sending and receiving audio and video as it maintains their quality very good Pros what i liked the most about telegram is the variety of channels you can find also the quality of the audio and videos are remarkable compared to many apps Cons what i did not like about telegram is that sometimes technical errors occur such as not receiving notifications from it Review Source VR Verified Reviewer Software Engineer Computer Software Used the software for: 2+ years ### "I like it very much" December 5, 2025 5.0 Pros Much better than other alternatives, the UX is really good, the platform is fast, I really like it a lot Cons By default messages are not end to end encrypted and this is a bad thing, they should start supporting it since other platforms do Review Source Nishant T. Sr. Analyst Financial Services Used the software for: 2+ years ### "Faster messaging app with heavy file sharing " May 2, 2025 4.0 Overall its a good tool with great benefits like clean messaging, large file sharing and massive communities members channels but clouded with privacy and fair usage issues. Pros \- Good simple and clean messaging app - Excellent tool for sharing big files as big as 2GB - Cloud storage of files - The channels or groups su - Good simple and clean messaging app - Excellent tool for sharing big files as big as 2GB - Cloud storage of files - The channels or groups supports massive group size capacity, giving wider reach - Offers web and app support - Ads free platform with no spamming suports massive group size capacity, giving wider reach - Offers web and app support - Ads free platform with no spamming Cons \- Issues around fair usage - having content which is not appropriate for the users or violating copyright - Storage of user data on proprietary servers leading questions around privacy - Regular chats does not have end to end encryption - Not a preferred app for private communication - Lacks the benefits of building eco-system, as it doesn't offer wider range of benefits except messaging and file sharing Review Source LW Levin W. Cashier Food & Beverages Used the software for: 6-12 months ### "Great messaging app" March 4, 2026 5.0 Overall great service to me customer support was the best they gave great service so always great to me Pros What I like about telegram easy to use messaging is always top tier no bugs and issues great service pretty much Cons Dislikes about telegram not really to much only one thing I can say I couldn’t message one person that’s it Review Source SE Sarah E. Microbiologist Hospital & Health Care Used the software for: 2+ years ### "My beautiful experience about Telegram " April 20, 2026 5.0 Overall, Telegram is very good for chatting with friends and family. It has many features which makes it interesting. It can be used for group chat too.. Pros I like as it is very fast in sending and receiving messages. It is very easy to use. I like as it doesn’t destroy photo and video quality. Cons I do not have any cons about Telegram. All of the features are working well for me . No bugs problem. And I haven’t had any bad experience with the customer support. Review Source MMJ Medina- Maldonado J. Graphic designer Graphic Design Used the software for: 2+ years ### "Telegram is a very useful messenger!" April 21, 2026 5.0 My overall for Telegram is that it is very good for chatting with my friends,colleagues, and family. It is one of my favorite messenger platforms after WhatsApp. Pros I like using telegram because it is so easy to use. It delivers messages on time. It doesn’t destroy photo and video qualities. It is very cool for live chat and video and audio chats. Cons Con about telegram is that they can block user accounts without any reason, without any warning. Also it seems to have a bad customer service system. 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