# Page 59 | Telegram Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 59 - Is Telegram the right Team Communication solution for you? Explore 6423 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/180347/Telegram/reviews

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Telegram

4.7 (6423)

[View alternatives](https://www.capterra.com/p/180347/Telegram/alternatives/)

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Last updated March 13th, 2026

# Page 59 - Reviews of Telegram

## Showing most helpful reviews

Showing 1451-1475 of 6423 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SD

Syafiqah D.  
Student  
Computer & Network Security  
Used the software for: 2+ years

### "Review for Telegram"

December 25, 2021

5.0

Pros

Features I like the most is the uploaded files and photos because Telegram maintain the quality which is wonderful. In addition, Telegram also is easy to use as it did not depends on the mobile app when I using the desktop app and it is time saving.

Cons

So far the connection is poor sometimes when I using the voice call which I did not know why as my internet connection is stable.

Review Source

TQ

Tony Q.  
CEO  
Computer Software  
Used the software for: 6-12 months

### "A good communication app that could be even better"

June 1, 2021

5.0

It works for many things, but it sucks for coordinating large teams. Fix that, and this then would be one of the best apps on the market for communication.

Pros

I really like that Telegram is super easy to use, offers encryption (with secret chat), and is also fast, sleek, and regularly updated. They keep adding new features, which is always nice too.

Cons

Right, so the biggest cons are that if you plan to use Telegram to manage a team, you can basically forget that at this point for a number of reasons: 1. Unlike Discord, Slack, Keybase, or Rock.io, Telegram does not offer any server features where you can setup a group with separate channels inside it. Basically, you get chats, group chats, and announcement channels. This is a start, but if Telegram really wants to dive into the professional market, they are doing to need to start looking at what Discord, Slack, and other companies are doing in regards to features, functionality, and advances in technology. If it was easier to manage a team entirely in Telegram, I'd be all in. Until then, I use it simply to communicate with people who don't have Discord.

Switched from

[Viber](https://www.capterra.com/p/180348/Viber/)[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Whatsapp got bought out by Facebook. That's reason enough for anyone to switch. Viber doesn't offer encryption.

Review Source

Marcelo Adrián T.  
Purchasing and Reporting Analyst  
Supermarkets  
Used the software for: 2+ years

### "The best communication app"

January 24, 2022

5.0

Sending information and data safely and quickly is one of the most important tools for us. I would really recommend it for all types of business and personal use.

Pros

The privacy system is the best of the application. Important financial data is handled in our sector, so we feel very safe sending information through Telegram.

Cons

It is a really complete application. Today it meets all my requirements.

Review Source

Peter U.  
Founder  
Food & Beverages  
Used the software for: 2+ years

### "Best Social media app"

October 15, 2021

5.0

Pros

Telegram offers instant messaging. You can send messages and receive it instantly. Telegram allows you to send large files through the internet. Telegram integrate bots or virtual assistant in your business. When you are offline they can attend to your customers while you wait and come online. Telegram secures and protects the user information or data. Telegram has low consumption of data. You can also create groups on Telegram. You can make calls through Telegram.

Cons

I like the software a lot but then you can't upload status or view status.

Review Source

Ajesh S.  
Content Writer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Modern Day Telegraph"

September 16, 2020

5.0

Pros

For me, it has been the best ever messenger application. It is surprislingly fast, user friendly interface, and the introduction of Dark Mode has made it even better! Also, the stickers are unique, customizable and great! I like the Pin Messages Feature most in this app, which is not found in any other that I have tried. It makes it so much easier in an official group chats with hundreds of messages to look for the important pinned messages!

Cons

As such there is nothing that I dislike, however due to the ease of access, this app is available to many people causing the increase in number of spammers and hence mostly I find myself added in groups that I don't even know of. Other than it, its great!

Review Source

CD

Carlos D.  
Customer Experience Specialist  
Gambling & Casinos  
Used the software for: 2+ years

### "Worry about regulations"

June 10, 2023

4.0

I am able to participate in sports betting groups where I interact with other bettors and experts, and we can discuss opinions about our projections for the matches.

Pros

Telegram is a cool messaging app with a sleek interface, awesome customization options, top-notch security features, and massive group chat capabilities. It's all about expressing yourself with stickers and enjoying a user-friendly experience. Just convince your friends to join the Telegram party, and you're good to go!

Cons

The biggest issue with Telegram is that from time to time, it gets blocked in Brazil due to regulatory obstacles.

Review Source

Aline T.  
Developer  
Computer Software  
Used the software for: 2+ years

### "Telegram"

May 19, 2020

5.0

Telegram is my main chat app, I use it daily to talk with my friends. It's great using it until now.

Pros

I can easily tell Telegram is my favorite chat app. You absolutely have everything you need in it. What makes it so special is the fact of having chatbots that you can develop or use one if it already exists. It helps me a lot these bots, for example, I always use one to send ebooks to my kindle. That's fantastic! Or, another one that I use a lot, it's to receive any discounts in a web marketplace. Telegram is not only an ordinary chat app.

Cons

It's hard to say a thing that I dislike about it. Maybe, if I think about casual users, it may be hard to handle the app a little bit, because it has so many features inside of it.

Review Source

VR

Verified Reviewer  
Virtual Assistant  
Entertainment  
Used the software for: 1-2 years

### "Simple Tool with Many Uses"

January 22, 2022

4.0

I personally really like Telegram, since it seems faster and cleaner than WhatsApp or Messenger.

Pros

I really like that you can set up Telegram with a personal touch in mind. You can have it as a one-way channel to communicate with users, or have it as a work center with file sharing and other things.

Cons

I would like it to have more flexibility in how to store the information inside a simple channel/chat, like albums of different media or some sorth.

Review Source

GT

Georgie-Ann T.  
CEO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Telegram for the majority "

September 11, 2021

5.0

Great product I will continue to use daily.

Pros

The video calls help me to talk to clients all over the world.

Cons

Background colors could be sharper. Other than that, I love the product.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Too many issues with security .

Review Source

Marco P.  
Head of ALM  
Information Technology and Services  
Used the software for: 2+ years

### "The best alternative to WhatsApp"

February 9, 2021

4.0

I use Telegram mainly with the desktop application so I can write fast with full pc keyboard. It has nice features like bot, gif gallery and group chat. Lately they introduced the videocall feature, so also this gap with WhatsApp was closed.

Pros

I like the Telegram app and the possibility to use the desktop version whitout the mobile version. The security is always on top level.

Cons

The registration requires a mobile phone number, so you can't make a Telegram account without providing it.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

The desktop application is fully operable whitout the mobile version.

Review Source

DM

David M.  
Lead Member Organizer  
Events Services  
Used the software for: 2+ years

### "Best tool to communicate with your community"

September 30, 2019

5.0

Fantastic: hands down the best IM service in the world.

Pros

In our Google Developer Group, we use Telegram to communicate among the organizers and to send news about events or Google's new products to our community. The channel is very easy to manage and our followers are really happy to read everything we have to tell them from a single place. We use links, social previews, messages schedule tool, polls, and many other things: our community is happy to follow us on Telegram, so we are.

Cons

I think Slack is better when it comes to advanced messaging in a group ( thanks mainly to threads and channels ). Telegram could improve this by dividing supergroups, which could have advanced functionalities, and simple groups.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

The large number of functionalities that Whatsapp doesn't have from the most basics ( web app independence from the mobile one etc... ) to the most exciting ones.

Review Source

TA

Tobel A.  
IT technician  
Law Practice  
Used the software for: 1-2 years

### "Telegram Review "

December 16, 2021

5.0

Well... Not so secure but reliable. So I would recommend a friend to have this app.

Pros

Being able to receive and send any file extensions..... Just a mazing. It surely makes it easy with the in app download interface.

Cons

It's hard to locate the file directory for downloaded videos, you can only view them in the app... This needs to be worked upon

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

I could not send or receive software files... And here comes Telegram where you can send more file extensions.

Review Source

EM

Eduardo M.  
BIM Technician  
Computer Software  
Used the software for: 1-2 years

### "The best comunication platform "

December 23, 2021

5.0

For us it has been an excellent communication tool between the work team and an excellent channel for transmitting valuable information to customers. As well as a place where we have saved files and then access them through bots

Pros

This is the best communication platform, both for mobile and computer. Quick, easy to use, with the best emoticons and the greatest variety of file types you can send

Cons

The only thing I don't like is that there are not so many users with the application or you get used to using it so it costs many people to adapt to using it and that limits you to working with it every day

Review Source

AH

Amr H.  
Managing Director  
Animation  
Used the software for: 6-12 months

### "My involvement with general has been very acceptable, beside the burden with the help, I have no mor"

October 1, 2021

5.0

A great successful experience

Pros

In the wake of utilizing the most well known informing programming, I chose to recommend that we check Telegram out, it appeared to be a more private and secure arrangement. Start to finish encryption gives correspondence a ton of safety, particularly with regards to delicate data and this is very significant when you have a classification concurrence with your customer. Something else that I like with regards to this program is that the common documents don't occupy room on the gadget, they stay in the cloud. Gatherings can likewise be extremely useful when searching for explicit data, just put the subject you are searching for to track down a reasonable gathering. The remainder of the elements are like the other application, so Telegram enjoys a reasonable upper hand over it.

Cons

Maybe what I like least with regards to this product is the absence of true help, the main help is from the local area and commonly it can require days to address any inquiry or basically never reply. I had an issue while changing my telephone number and there was at that point a wire account related with that number, when I requested assistance to have the option to enroll my record to my new number, I didn't have a reply.

Review Source

VR

Verified Reviewer  
Graduate Research Assistant  
Higher Education  
Used the software for: 2+ years

### "I use telegram every day!"

April 15, 2020

5.0

I recommend everyone to use telegram. It is awesome, and you will never regret!

Pros

Telegram is one of the best communication apps I have ever used. I use it to connect with my friends and send messages, audio, and clips. I love this app. It has whatever you can think of. you can create groups, channels, send beautiful stickers, use GIFs, make polls, and save your messages. Beyond all the communicating apps, it presents the best options. The desktop all is also efficient and fast. you can make calls, video calls, and whatever you want. You can send big size files, as well.

Cons

I really enjoy using Telegram. It has almost all the options I need for a secure and fast connection. I cannot think of any cons at this time!

Review Source

iI

ibrahim I.  
Alkayan Press Manager  
Printing  
Used the software for: 1-2 years

### "user opinion"

November 6, 2021

4.0

I think it's a great experience and a lot of fun

Pros

Ease of use contact I use this instead of phone networks that disappear in some places

Cons

Surprising interventions from some users in the vicinity whom I do not know

Reason for choosing Telegram

Because the communication is very strong and clear

Review Source

MR

Melissa R.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Telegram"

September 2, 2023

5.0

Since I've been using telegram the service has been smooth.

Pros

I love the fact that telegram is very easy to use. Telegram can be used to connect with friends and family.

Cons

Nothing at all, I use telegram everyday and it's very cool and fun to use. I like it a lot and will continue to use it.

Review Source

Cesar III R.  
General Accountant  
Industrial Automation  
Used the software for: 1-2 years

### "Communication made easy"

August 31, 2021

5.0

Overall, it is one of the best media platform you can use for messaging, sharing files.

Pros

It is user friendly and navigation is very easy to learn. Sharing of files. media and other content is not difficult. Flow of conversation is always there. Background is good and can easily be customize.

Cons

Cannot really find anything to complain. Maybe the lack of changing your name from different chat groups. This option can be helpful especially if you are in different group types and anonymity of your name might be required.

Review Source

CJ

Cory J.  
Student  
Education Management  
Used the software for: 1-2 years

### "Telegram works Magic"

November 1, 2021

5.0

Telegram helps with easy communication there's secret chats and channels that organizations can create to post updates. It us a great app for communicating with family, friends and colleagues

Pros

Telegram makes communicating with my team so much easier it is fun and user friendly. There is a ton of features to chose from i love this app and would highly recommend to anyone wishing to get a easy reliable communication software.

Cons

I habe little to no issues however if your internet connection is not stable you may experience a delay i n the time a video takes to download and Also there is no group call feature. Such an amazing app needs a group conference call feature.

Review Source

EF

Eurico F.  
Senior Technical Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Best communication platform"

December 18, 2020

5.0

The overall experience with Telegram is very good, it started as a complement for whatsapp and quickly become the first choice.

Pros

Telegram has a lot of good features, the most important ones for me are the possibility to have multiple devices with the same account always all chats synced, also the possibility of video call using the computer. And the secret chats that only show in one device.

Cons

There are no feature I deslike in telegram, one feature I'd like to see implemented there is the possibility for group video calls. But I believe they are already working on it :)

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

I've give a try to Telegram while whatsapp was having some issues/delays delivering the messages and quickly replaced whatsapp as main platform for the contacts that use Telegram as well, as the features provided by Telegram are better for the type of use I want from a communication platform, especially the central syncing platform that allow for the use of multiple devices and ease of switching phones were whatsapp lacks support.

Review Source

MM

Minenhle M.  
Security  
Performing Arts  
Used the software for: 6-12 months

### "I love Telegram its a fast running product "

January 5, 2022

5.0

I'm solving my problem with telegram like getting some incomes.my business is going good because of telegram

Pros

Telegram design good pictures and deliver a higher quality product.i use it everyday I don't think my life would've been this good if there was no telegram.

Cons

Telegram have easy simple product to use and there is nothing missing the product is super amazing I am proud of it.

Switched from

[Shopify](https://www.capterra.com/p/83891/Shopify/)

I made a switch because I want to learn some other products and use them for goods

Review Source

VR

Verified Reviewer  
Webontwikkelaar  
Legal Services  
Used the software for: 2+ years

### "Privacy for the masses."

February 2, 2019

5.0

I hope more and more people will start to use Telegram so I could ditch other messaging apps like Messenger who don't care about your privacy. Untill then I will use it moderatly with the people I know have it.

Pros

Telegram is really privacy focused and is free to use. They are also getting in the blockchain era and I support that. All conversations are encrypted and you can choose to even make a more private conversation which you can destroy when you don't need it anymore.

Cons

I don't really see any big cons in Telegram, they are free to use and work on different platforms. Never had any crash issues either. Maybe the only con is that not a lot of people use it yet so what is privacy if you can't talk to others on it cause they don't use it.

Review Source

KI

Kimbowa I.  
Manager  
Fund-Raising  
Used the software for: 2+ years

### "I recommend telegram to all of that who never used this app it is ejoyeble"

March 30, 2021

4.0

I make business on telegram in my channels which I created in 2019 and in 2020 , now my friend s are using it to share information about other software and like vpns , it has no subscription frees to using it has no adverts it is free to using anytime use want it just go to app store or on Google and look for it to enjoy the beautiful futures of telegram.

Pros

I love the stickers ,gifs and emoticons they are so unique to telegram they are easy to use in teaxt s, to express feeling, like love, happy news, and sadness, they are so interesting and funny last days I was using Whatsapp but now I can create my own stickers to use in my conversation s when I need them that is why I recommend it to everyone it is 💯 Free with no costs and no ad's.

Cons

Telegram has everything I was looking for and it has improved the mode of our communications in our country Uganda now everyone is using it and in love with it it has more productive channels where we get infromation

Reason for choosing Telegram

I use telegram because it is easy and it is good and easy to use even if you don't know a computer and it is very easy to be used in phones, tablet s, laptop's, and desktop

Review Source

SJ

Sawan J.  
CISO  
Information Services  
Used the software for: 2+ years

### "Telegram , a great tool for secure short crisis management"

January 18, 2022

5.0

Very good and it is best not to keep any conversations you need to keep for investigative or complaince needs in the very easy to use short chat groups.

Pros

ease of use on any device, we can ensure our incident management teams can communicate at all times.

Cons

no integration with security logging platforms to retain outside of telegram for compliance reasons.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Reputation of whatsapp has come under scrutiny

Review Source

ES

Everton S.  
gerente  
Financial Services  
Used the software for: 2+ years

### "Great option for group management"

June 9, 2021

5.0

The telegram helped me a lot in managing the groups in my company. We work with people training and it has been great to have Telegram as a work tool.

Pros

What attracted me most to Telegram was the flexibility in the number of people who can participate in my company groups. Besides being great for people engagement.

Cons

I found it difficult to silence my groups, it could have been clearer and more direct. Another interesting issue would be to improve file sharing outside of the app.

Review Source

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