# Page 9 | Telegram Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Telegram the right Team Communication solution for you? Explore 6425 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/180347/Telegram/reviews

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Telegram

4.7 (6425)

[View alternatives](https://www.capterra.com/p/180347/Telegram/alternatives/)

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Last updated March 13th, 2026

# Page 9 - Reviews of Telegram

## Showing most helpful reviews

Showing 201-225 of 6425 Reviews

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VR

Verified Reviewer  
university of aleppo  
Graphic Design  
Used the software for: 2+ years

### "telegram is easy, simple and great Messenger App"

September 14, 2021

5.0

best social media application ever, highly recommended app. Instant messages with great search function, And the ability to manage groups using bots easily in addition to that Our personal data is safer. so I think it is the best

Pros

First of all, and one of the best things about it is that it is free and available to everyone without restrictions. It is also very easy to use, I can use multiple accounts Ability to access from both PC and mobile phone. You can create channels and groups and they are always updated. It has great privacy And the ability to send files of all kinds quickly and securely. Mine Night mode that feels comfortable for the eyes, especially for those who suffer from headaches permanently Best of all, I can send photos in full quality and video, and I can control their quality as I want

Cons

There is not yet an application that we can say is complete and does not contain any problems, but the Telegram application has very few negatives compared to other social networking applications. For me the problem that I suffer from is the inability to know the arrival of the messages to the person until he reads them, and also sometimes there is confusion during the video chat, but not always.

Alternatives considered

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Reason for choosing Telegram

There are some people I communicate with who use WhatsApp so I had to use it

Review Source

Faisal Faruque R.  
Digital Marketing Analyst  
Computer Software  
Used the software for: 2+ years

### "The Perfect All-in-One Messaging Platform"

December 22, 2021

5.0

Email is a bit outdated nowadays. For a digital marketing agency owner like me, it's very important to use a secured instant messaging service. I am always concerned about my data privacy and I was looking for a platform that doesn't lack any features also, which proves me a good privacy option. Telegram does the best in both cases. So I am quite satisfied with Telegram and the fun fact is that I have convinced some of my clients and friends to shift to Telegram. They are also satisfied with the overall service. The Saved Messages option in this app lets you use your Telegram account just like cloud storage. This is very convenient when I want to collect a file on the go for future use.

Pros

Telegram is undoubtedly the best instant messaging service out there. In every aspect, this tool crushes its competitors. But if I have to mention the thing that I like most about this platform, I will mention the ability to send large files. I use this tool to communicate with my team members. Sometimes, I have to send files of different formats to have quick feedback from the people. Telegram helps me to do this in an intuitive way. Also, I can use Telegram Web on my desktop browser without even installing the app. This is very convenient while working on the go. Moreover, all the chatting features are available on this just like other regular messaging apps.

Cons

Nothing is perfect in this imperfect world. But honestly speaking, Telegram messenger is almost perfect. But there are a few things that I don't like about this app. For example, the user interface could have been a bit more organized. Sometimes, I have to struggle a bit to find some settings from the menu itself. But other than that there is nothing that I hate actually.

Alternatives considered

[Viber](https://www.capterra.com/p/180348/Viber/)

Reason for choosing Telegram

I was thinking about Viber for a while. But later found out that Viber is not as flexible as Telegram. Also, the app is very slow and I can't use the web version of Viber which was a dealbreaker for me.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Prior to Telegram, I was a WhatsApp user. WhatsApp is a great tool with end-to-end encryption. But I personally think WhatsApp lacks some features that Telegram has. For example, better group and channel management along with the bots made it quite easy to use Telegram for special purposes other than chatting. Also, the cloud saving feature is helpful because I have to change devices more often.

Review Source

Miquéias B.  
Telegram: The messaging app you don't miss out on  
Food Production  
Used the software for: 2+ years

### "The best application to send messages and not miss anything"

August 4, 2020

5.0

I am an employee of a beverage manufacturing company and my team always complained about the loss of production information such as videos, images or data sheets in a competing application. What happened is that when sharing this data in this application, the user did not have the possibility to save it in the cloud, right when the application was uninstalled, the data disappeared with it. When presenting the Telegram application, my team had, in addition to the normal functionality of a messaging application, the possibility of storing data in the cloud. Even if the application was uninstalled, when installing it the user had the possibility to recover all the data. This was undoubtedly a great differentiator for my team.

Pros

I am passionate about the Telegram app. It is very practical, has a range of features such as the possibility of having a quick reading of external information in the application itself, without having to be directed to the website in question. In addition, the application also has a built-in player that allows users who receive videos from other platforms such as Youtube, Spotify and SoundCloud to have the experience of checking these contents without leaving the app. But what I like most about this application is that the user does not lose any information about the groups he participates in, even if the user needs to reinstall the application. This is because Telegram stores all data in the cloud, this is undoubtedly the biggest differential of this app, in my opinion.

Cons

As I said, I love this app, but I miss the moderation of content in the app. Some colleagues, who are users, reported that they already found inappropriate content in the group and I was also unlucky enough to find it too. I believe that if moderating content were a little more effective, this app would undoubtedly be much more used among users.

Review Source

César José R.  
Software Developer  
Computer Software  
Used the software for: 2+ years

### "Simple and effective"

October 11, 2021

5.0

In general, telegram became an ally in my business strategy. It allows me to have effective communication with my clients and also helps me keep certain information private, which is wonderful. It may not have a very nice or modern interface, but it perfectly fulfills its purpose.

Pros

I started using telegram because I needed a means to communicate with my clients, and from the beginning it proved to be a very useful and effective tool. Apart from real-time messaging, it has many tools that manage to generate a very attractive user experience. What I consider most useful is that it has the ability to allow me to write from my laptop even if my cell phone is turned off, and to be able to log in to multiple devices.

Cons

I consider that the voice calls section is a point where they have a lot to improve. If you decide to use telegram only to share files and messaging in real time, perfect. But if at any point you feel that you will need to use voice calls, I do not recommend it at all.

Alternatives considered

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[Meta for Business](https://www.capterra.com/p/213257/Facebook/)

Reason for choosing Telegram

Telegram is safer and faster.

Review Source

VR

Verified Reviewer  
Senior Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Telegram, Redefining New World Communication"

July 13, 2021

5.0

Overall this application has some amazing feature which are laying the foundation for future of messaging applications. And i recommend this application to everyone because of its unique features

Pros

Multiple Login Devices: You can login on multiple devices at the same time making it feasible to easily remain sync and connected via different devices. Privacy: End to end chat is encrypted. You can initiate secret chat which will be only available on the device it was initiated from while keep the content of alert/notification hidden. File Sharing: Telegram is redefining the file sharing in communication application by provided 2GB as limit to share file. While sharing pictures it ask you to send compress files to save internet data or send original file

Cons

Video conference call is missing. Your current availability status is known by everyone, you can't control it. Connectivity problem is a major issue which can be randomly faced while using this application.

Alternatives considered

[Viber](https://www.capterra.com/p/180348/Viber/)

Reason for choosing Telegram

this application offers some unique features which are missing in other application and these feature are need of hour in this technology era.

Review Source

PB

PRACHi B.  
Blog Writer  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Telegram - A new way of communication"

September 5, 2021

5.0

So when telegram came I was first hesitant but when I read it's terms and policy and all the features they offer. It is user friendly and gives a great experience of interacting with people. I mean I can chat in real time that's cool. Also I can arrange video conference with my friends or colleagues. Till now it's been a great journey so far by using the Telegram app. It's inexpensive and easy to use. I found Telegram user friendly and more flexible and offers great features

Pros

I would say video, chat and audio are the most impactful features of telegram. It has eased the way we communicate with people we meet. It is very easy to use, no efforts are required anyone can make use of this app. Yes the integration part is very easy you need to download the app sign up and voila join the world of telegram. You can find people of same interests, find things you like, build your own world all at ease.

Cons

At this point I wouldn't say there is any improvisation required. But as the days pass and if I feel it needs any upgradation I would most definitely love to provide my feedback but right now it's easy journey for me.

Reason for choosing Telegram

There were no alternatives

Review Source

HA

Hesham A.  
Influncer  
E-Learning  
Used the software for: 2+ years

### "Telegram review"

November 1, 2022

5.0

Overall i love this app and i am still using this app everyday more than 6 hours to have my recorded lectures on it and chatting with my friends and also the groups that i joined or check my groups .

Pros

i liked so much that it is very easy and qualifying to deal with others and the security system is also very high and protecting privacy

Cons

\- Some countries face the prohibition of the use of the liquidation such as the Sultanate of Oman, which is the problem of the crime in Oman and to resolve the problem of prohibition of prohibition, you must use VPN applications.- An account is not allowed to be deleted directly, but an account is automatically deleted if the user has been denied access to the application for a month or more.- It is not performing his function only if the Internet is available for the phone or Wi-Fi WiFi is greatly considered.

Review Source

Abrar K.  
Survey Programmer  
Market Research  
Used the software for: 2+ years

### "Best messaging app around "

July 2, 2021

5.0

I have been using this app everyday and it's really great. It's very fast and completely free to use open source app.

Pros

The best thing about this app is that it let you download,share and stream large files. You can share links to your channels, blogs , etc. There are many groups you can join and even create your own group. You can promote your buisness on the app. Can audio video call anyone across the globe free just with an internet connection.

Cons

It have no voice messages features which is drawback. It doesn't show the status of someone if they are online or offline which doesn't make the chatting experience good enough.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

The privacy concerns related to WhatsApp made me switch to telegram as the encryption is very high here.

Review Source

VR

Verified Reviewer  
Freelancer  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "A Simple review for telegram"

August 26, 2021

5.0

I got many deals and agreements with some customers and customers using Telegram, the ease of providing the product and the possibility of deleting messages from both parties and modifying messages even after reading them from the future made my experience in using Telegram for work greatly distinctive, as Telegram was credited with helping me complete my education at the university level because it keeps files in all its forms and displays messages in channels with the possibility of commenting or questionnaire and other excellent features, And I think I'm going to recommend Telegram to be the best choice.

Pros

Dealing with telegram is undoubtedly the best of the best, ease of use, beauty of the display, lightness of application, speed and other features that you should discover with excellent support.

Cons

I think adding other options to do archiving or hiding search results is a good thing. Also allow profile photos to be placed as the background of a conversation, whether it's a profile album or the person I'm chatting with.

Review Source

James M.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "This has to be my most favorite app on my phone and PC."

January 19, 2022

5.0

It is a really awesome app. I love it so much that it is in my most favorite and most used apps. I use it for anything and everything.

Pros

It is cross-device compatible. It works great on all devices with really awesome features. The search engine is quite handy as it gives me multiple results almost seems universal. I probably use it more than Google. The ability to send large files is definitely one of my most favorite features

Cons

I'll begin by saying nothing is perfect in this world and this applies here. Having said that I feel like it is almost perfect except for just a few things. It lacks the blocking feature for blocking people I want to ignore. The user interface could be better organized especially the settings. I really to struggle to find some of the settings eg when I want to clear data to free up my storage. It took me a while to get to it. Sometimes the search engine doesn't show me all available searches while if I use another persons account it brings different searches than mine.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

There is no comparison. Telegram crushes it on so many fronts. Almost all except that WhatsApp has status tab. Except that they can only dream to beat Telegram for sure.

Review Source

desmond A.  
Head of Quality Standards and Accreditation  
Education Management  
Used the software for: 2+ years

### "Telegram: My preferred social media app"

July 21, 2022

5.0

Very impressed with all its ramifications

Pros

Security, easy layout interface and sound clarity during voice and video chatting.

Cons

Nothing I can think of. I am satisfied with all the options Telegram offers as a communication app

Reason for choosing Telegram

Security, easy layout interface and sound clarity during voice and video chatting.

Review Source

VR

Verified Reviewer  
Freelancer  
Arts and Crafts  
Used the software for: 2+ years

### "Best global software for business raising"

September 14, 2021

5.0

My overall experience with telegram is one of the yes software in terms of socialization and message chatting. This has helped me to learn alot from all cross culture and one of the most without waste of my money.. since other apps will inquire to pay before using.

Pros

Most of it all is the features and tools of the software making it loving and appealing , very well touching and user friendly. Also the most aspect of it to share large fills consisting pictures, documents, files, videos , etc.

Cons

Even though the software user friendly but i think there must be an improvement to cease the access to scammers and fraudulent act. The security of this software needs to be upgraded to make it a genuine lover above all software

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Has limited access to a group or channels. No space to store up your files and as well limit the act of sharing specs..

Review Source

Yomi S.  
Social Media Manager  
Financial Services  
Used the software for: 2+ years

### "Telegram"

June 13, 2019

4.0

It made me reach a whole lot of people in just one group and I was able to improve a lot of people's health challenge which gave me a good boost socially. I can recommend it to anyone who would want to reach the whole world.

Pros

Firstly, I love this app because it has the ability to hold a lot of contacts in a group. I remember when I started a seminar on health. I wanted to reach so many people at the same time. Telegram chat made it easy, fast and safe because I was able to reach a large number of people at a go and they were all inviting people into the group. I could remember I had over 13,000 group members and most of them were all active. This was able to change their lives and we got to learn from each other. I also love the fact that you can call other chat members in the group without getting to know their phone numbers or they knowing yours. It keeps your contact number safe while you communicate through telegram voice call. You are also able to create your own sticker to customize your feelings or mood. It can also be used to illustrate a particular thing you are talking about or used as a promotion tool if you are running a mini advert too. Another good thing about Telegram is that on like other communication apps, you can import any kind of file to your telegram to your contact. You can also block people from adding you to a group without your consent which is a very good way staying away from scam groups and unwanted individuals.

Cons

I cannot see anything wrong with Telegram from my end.

Reason for choosing Telegram

Telegram is a whole lot of package together. I can reach a lot of people at once even with a voice call option. While the other alternative product does not have this feature.

Review Source

Ángel C.  
Community Manager  
Education Management  
Used the software for: 6-12 months

### "Instant messaging with maximum privacy? Telegram's got you covered."

November 29, 2021

5.0

Telegram is a great software and can help max out productivity in your company, since it's extremely useful for both your teammates, and your customers. It allows customers to feel closer to your company, which creates loyalty. Overall, a great product, and it's completely for free.

Pros

Telegram is a great instant messenger. It allows you to communicate with your team or customers in less than seconds. Privacy, a must for every IM app, is guaranteed: Telegram ensures that only you and the receiver can read the messages by providing end-to-end encryption. File sharing is awesome: you can share pictures, video or audio files easily. And the app is extremely easy to use: you enter your phone number, your name, and you're basically good to go! Plus, Telegram works pretty much anywhere in the world, you just need an internet connection.

Cons

Privacy can be a great advantage, but it's also a threat. Telegram allows its users to be extremely anonymous if they want to, which results in trolls, fake customers, etcetera.

Review Source

Victoria M.  
Content Creator  
Information Technology and Services  
Used the software for: 6-12 months

### "Great messaging app"

September 24, 2021

4.0

Pros

A client of mine invited me to chat over Telegram. All along I had been using WhatsApp and where I'm from, Telegram isn't that popular. However, downloading and installing it on my Android phone was so easy. All I had to do was add my phone number and I was good to go. Since then, Telegram is my go-to app for business conversations, while I keep WhatsApp for social messages. The app allows users to create groups, which makes for easy communication in the event that you are working as a team. On top of that, users have the ability to broadcast messages to other users of the app. Another really cool feature is the ability to view links instantly without leaving the app. When clients send me links, I simply click on the link and the app will show me a telegram-optimized version of that webpage. This saves a lot of time as I do not have to switch between apps. Just like other instant messaging apps on the market, Telegram allows you to share your live location, even within a group. You can share your location for up to an hour. Finally, I’m able to have conference calls with all my clients that use the app. The great thing is that I can leave and rejoin the conference calls at any time. This is definitely a huge upgrade. Oh, and yes, I can use it on my Chrome browser as well, even simultaneously with the mobile app.

Cons

The one thing that I hate about the app is that it has new user announcements. That means each time that someone in my contacts joins Telegram, the app sends a notification. This can be really annoying at times. Also, there have been reports that some of the messages do not have end-to-end encryption. I’m still to research on this, though.

Review Source

Cristina G.  
Asistente a Dirección  
Real Estate  
Used the software for: 2+ years

### "Telegran "El chat de los negocios""

October 26, 2021

5.0

Encantada con la aplicación, es de fácil uso, de fácil desarrollo, y la privacidad que otorga esta aplicación lo hacen el chat necesario.

Pros

Mi herramienta perfecta para chat empresarial. Mi punto favorito es el envío con temporizador incluido. Telegram, extrañamente, a diferencia de Whatsapp, siento que se vuelve una herramienta de uso más profesional. La confidencialidad del mismo es un Plus necesario.

Cons

Creo que no hay un algo que debemos corregir de la aplicación, es muy sencilla en uso, tiene muchísima privacidad y se vuelve una herramienta básica en las pláticas empresariales.

Alternatives considered

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Reason for choosing Telegram

PRIVACIDAD lo más importante de todo.

Review Source

VR

Verified Reviewer  
Graphics Designer  
Graphic Design  
Used the software for: 2+ years

### "Telegram, my best messaging software so far!"

November 4, 2021

5.0

Honestly, Telegram has proven to be very useful and unique messaging application for me and for my business. It has allowed me to grow and manage my online business and also connect much better with my friends and family. It's fastness in delivering messages is a win. I can assure you that telegram is the best means of communication that you should start making use of today.

Pros

First of all, and one of the best things about it is that it is very compatible with any device, meaning I can switch from my PC to my smartphone easily and swiftly without any difficulty. I can also easily send media files to my friends and business associates in high quality unlike other messaging apps that will reduce the quality of the images. Another great thing about it is that Telegram serves as a backup tool for me as I can easily store and access any messages no matter how long it was delivered. Also, I can still edit any post I made on a group chat instead of deleting it and writing it afresh. Another great feature is how one can access all the messages sent from the period the group started, meaning as a new member, you can go back and read previous messages. Telegram also has its own voice and video call integrated which makes it an excellent platform for better communication. Lastly, the Telegram service provides me with the ability to communicate privately with another user through the use of an encryption service that protects all texts.

Cons

I don't like the fact that I will always be notified about anyone who has just joined telegram. Most of the times I will think it's an important message from someone, but then it is actually a newcomer notification. Aside this, telegram is just the perfect app for me.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Whatsapp reduces the quality of images of which telegram retains your image quality. I can also send larger files with telegram unlike WhatsApp.

Review Source

AA

Alhassan A.  
Research Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "for mobile use, this is the best video conferencing tool on the market"

July 8, 2021

5.0

My first introduction to Telegram was for a group counselling session after I had suffered some personal tragedies. Telegram's potent privacy and anonymity assurances gave me the confidence I needed to be able to open up and begin my journey to recovery. So in terms of personal impact, Telegram has really helped me greatly

Pros

The speed with which messages and other content are sent is very impressive, even with average internet connectivity. For the group sessions and communications I use Telegram for, this ability enables discussions and interactions to flow so smoothly it almost feels like we are seated in the same physical location. Absolutely incredible stuff.

Cons

Not being able to multiple-select files I want to share to a chat can be a time-wasting drawback. But with all the amazing features they bring, I am willing to suffer it.

Alternatives considered

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Reason for choosing Telegram

The privacy options were much more secure

Switched from

[Viber](https://www.capterra.com/p/180348/Viber/)

The privacy and security assurances of using Telegram were far more convincing.

Review Source

Erick R.  
Ingeniero en seguridad  
Computer Software  
Used the software for: 1-2 years

### "Telegram, una herramienta esencial para la comunicación "

June 12, 2023

5.0

En general, Telegram me ha ayudado a ser más productivo y me ha brindado seguridad en cuanto al manejo de mis datos

Pros

Telegram ofrece una manera flexible y sencilla para comunicarse con otras personas e incluso para trabajar de manera colaborativa y segura, lo cual da la confianza de que las comunicaciones no serán fácilmente espiadas.

Cons

La gestión de notificaciones me parece un poco complicada

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Me pareció que este producto es inseguro y limitado en cuanto a funcionalidad

Review Source

Sandra Elizabeth B.  
BIENES RAÍCES  
Commercial Real Estate  
Used the software for: 2+ years

### "a tool to be in contact with all your people"

January 22, 2022

4.0

since I installed Telegram, it has always been an option to be in contact with my people and without fail

Pros

Unlike other applications, Telegram has always worked, I have never been incommunicado because the service goes down or something like that, it is very cheap, it has many functions and you can be in contact with all your contacts

Cons

I would like it to have better options to make broadcast groups and also video calls, and that they be used in more portals

Reason for choosing Telegram

I did not change it for any but without hesitation it is an alternative that I use daily and it works very well for me

Review Source

FH

Frederico H.  
Support  
Information Technology and Services  
Used the software for: 2+ years

### "Best messenger available for a long time. "

October 13, 2021

5.0

It serves me very well, I manage to maintain a good relationship with my bases through it and handle all the demands I have throughout the day. I keep everything organized by making a lot of use of the channels, which is one of the features I use the most. Undoubtedly in general I am very satisfied and the application is far beyond the competition, it just needs to get into people's tastes once and for all.

Pros

The application is relatively easy to use, it doesn't need a SIM card to create an account, it's compatible with Android, IOS, and PC. I can contact any user of the application without necessarily having him on my list, the channels help a lot in the company's productivity and I can integrate with the group, making everything more organized and easy to find, besides being able to respond privately or in the group. Groups can be quite large and have many tools to moderate, such as limiting the times you can send messages and adding a time for the same user to send messages back to back, which avoids mess when the group is large and spammy. Another interesting feature is the fact that it can be invisible when necessary and create hidden conversations, where nothing is stored in the cloud, much for confidential matters. The built-in tools, such as its own browser, translator, subtitling, image editing, games, in the application itself saves time, as we don't need to leave the application to use these features, not forgetting that we can send files up to 2gb in a way fast and practical.

Cons

The main disadvantage that I see this in the security part, the encryption system is native and not approved by the standards offered by google and facebook, it is not set as default, which can cause message leakage. The search, although working relatively well, is sometimes a little confusing when you have a large base to search, but it's not something that really gets in the way, but it could improve. Another point is that it's not that popular, so you can't just adopt it as an official channel in the company.

Review Source

Behzod A.  
Graduate Part Time Instructor  
Higher Education  
Used the software for: 2+ years

### "Hidden gem of instant messaging"

March 6, 2019

5.0

Overall very satisfied with this application. It is my default messaging application that I use on daily basis.

Pros

I've been using Telegram since day 1 when it was introduced as an iOS app in August of 2013. It is my default messenger app. I don't even know if I'll be able to list all the pros of this awesome app. 1) Absolutely free, no ads, no in app purchases, no spams. 2) Available across all devices, including desktop, Android, iOS, Windows phone. 3) Unlimited cloud storage. All the messages are stored online and once you login every single message is synced across all of your devices. 4) Integration with IFTTT that is ideal for task automation. 5) Bots. There are tons wide range of bots that will increase your productivity. 6) Native photo/video editor. You can crop, change color, size of your photos. You can also trim, change the resolution of your video file before sending them. All of these are done within the app, absolutely no need for 3rd party applications. 7) Telegram has channels for variety of topics/updates/news. I read daily news within the app. A lot of news agencies have their official telegram channels. 8) Wide variety of high quality stickers for any occasion and reason. 9) Theme support. You can easily change the appearance of the messenger according to your tastes. 10) It has built in audio/video player. 11) Supports multiple profiles and you can easily switch between them. 12) Crystal clear audio calls. 13) Application runs lightening fast compared to any popular instant messaging app.

Cons

1) Application does not support video calls yet. If developer implements video calling then app will be complete and include all essential communication tools.

Review Source

Arnold S.  
English Teacher  
Education Management  
Used the software for: 2+ years

### "fastest communication app"

January 31, 2023

5.0

With this program running, I can practically call or video contact anyone in the globe. I've also been able to stay in touch with colleagues by creating a channel and group chat specifically for us. The colleagues also enjoy it because whenever a new co-worker joins, everyone makes sure to welcome them. And because everyone is aware that this information isn't being shared elsewhere, they all seem to be in a really positive and pleasant mood and are more at ease.Starting out was quite simple. I only had to download the app and enter my phone number to be ready to go. Finding those channels does take some time if you use Telegram mainly for social media, I suppose. However, it's really simple to start it up, create a channel, form a group, and gather people. You can make use of your existing phone number. You can search for your friends' phone numbers by typing them in. It really is quite easy to use.

Pros

Cross-device compatibility and excellent features. Works wonderfully on all platforms and has a ton of nice features that are incredibly useful for managing communities and instant messaging.It has an easy-to-use, lightweight UI. It can support a variety of records and maintain the original document size without reducing the document's quality or packing it when it is sent. Everyone may use Telegram as a second messaging platform for their company because it has all the features everyone needs.

Cons

Since your account and phone number are always linked, it will become problematic if I lose my phone number-related responsibility and find it difficult to recover my record without it. This problem should be resolved if the decision is made to connect it to the email record.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Because Telegram transmits me more security and it is an easy to use app.

Review Source

VR

Verified Reviewer  
Bachelor of Digital Marketing  
Marketing and Advertising  
Used the software for: 2+ years

### "Telegram, the best free messaging tool"

November 12, 2021

5.0

I use Telegram every day, and it is wonderful, I can do many things thanks to the bots and the developer API, I have never had failures with Telegram, the only thing I do not like is the issue of security, in this aspect WhatsApp is more “safe”

Pros

Telegram is the best for chatting with friends. To save images, videos, it is only better to understand how to save, since it has an easy but complicated way to understand. I highly recommend using Telegram, you can see your programs, reality shows, series, soap operas, movies, and comedy with the best quality than only looking for the page of the program you want to see it. Only have internet and data to contemplate the best things.

Cons

Telegram is that it does not allow group video calls.

Alternatives considered

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Reason for choosing Telegram

Telegram has many more functions

Review Source

Mayre W.  
Sales Development Representative  
Computer Software  
Used the software for: 2+ years

### "Community and opportunities."

August 19, 2022

4.0

It is one of the few applications to communicate without so many barriers or requirements while still offering encrypted security, Telegram allows you to expand your social, work and even spiritual circle, I love it.

Pros

I like Telegram for the reliability it gives us users, I can communicate instantly and very safe. -One of the features that stand out in the app, is that it does not lower the quality of the files sent, for example images, nor does it affect their size, I appreciate that a lot. -I like the interface of Telegram in terms of customization and settings. -Telegram offers true community participation, explore freely, I consider this a very unique feature; it's a kind of informative, private social network with instant messaging mixed in well. -I can save important messages.

Cons

There are very few things I don't like about Telegram; for example the slowness to download, I have to do it in parts; this aspect can be improved to do the tasks in one go. Using Telegram on the web is an unattractive idea, and it's a pity that it doesn't offer the same as the app on my cell phone.

Review Source

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