Who Uses This Software?

Group chat for brands and small businesses in a variety of industries that are looking to remain top of mind and continuously engage their customers.


Average Ratings

427 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    No
  • Support
    Online

Vendor Details

  • Viber Media
  • www.viber.com
  • Luxembourg

About Viber

Customer engagement and communication tool with eCommerce brand discovery options for small businesses.


Viber Features

  • Content Management
  • Content Moderation
  • Discussions / Forums
  • Event Management
  • Group Management
  • Ideation / Crowdsourcing
  • Member Directory
  • Membership Management
  • Social Media Management
  • Website Management
  • Batch Communications
  • Chat / Messaging
  • Content Management
  • Email Distribution
  • Interactive Content
  • Multi-Channel Communication
  • On-Demand Communications
  • Personalization
  • Print Management
  • Template Management
  • Video Content
  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content

Viber Reviews Recently Reviewed!


Viber - One of the best FREE calling and messaging app

Feb 26, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Viber is one of the best and FREE cross-platform voIP and IM software on the market and is highly favorable by many. you get a ton load of features packed into the little app which makes a huge impact on your overall life style. Based on your bandwidth allocation, you can experience crisp and clear video calls and or voice calls anywhere you have cell phone service. This is an awesome little application with many customizable options to make you feel complete and can also reflect your personality with its' emojis, background images etc. Please see a small list of options below:

* You can share images of awesome moments.

* Videos of life changing and unforgettable experiences.

* Send short, sweet little voice clips and or video clips rather than typing a message.

* Download a variety of stickers from the market to express you feelings with quick little tap and send.

* Snap and send.

* Doodle and send.

* You have the ability to download the desktop version and use without the need of connecting your device to the internet, making communication super easy and enjoyable.

Cons: I don't have any cons at the moment about the application.

Overall: I have over 2 years experience using the software and totally love it to the max. Who said that free apps can't be this exciting and pleasing to the touch. I am super pleased with the overall user experience, design, features and functionality.

My experience with Viber

Mar 31, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: - available on multiple platforms - Windows, iOS, MacOS, Android, Linux

- very good sound quality

- Multiple communications methods - text messaging, calls, video calls, locations sharing, international paid calls to landlines and cell, picture and file sharing.

- Emojis, Gifs

- very snappy and easy to use

Cons: - completely dumb politics when it comes to paid profiles - I have some money put in it in case I need to make an international call. However, after some time I did not use that option I received mail from Viber that my account will be frozen with the money in it, and If i ever need it will have to contact them first (this takes DAYS).

- I was calling from viber to a UK GSM number and was overcharged. Instead of 15 cents they took whole 1$. When I contacted the support I was told that the number I was calling was a number with additional charges(which is not - just a regular GSM).

- Too spammy from "groups" that I do not want to follow, and there's no way to remove them from your feed.

Overall: I'm happy to use the free service they are offering, but this "groups" thing is very very annoying. I also wouldn't recommend their paid services.

Best chatting media for friends and families

Mar 06, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: This is a good platform to chat with friends and families without be into more professional format. To enhance the experience Viber stickers, GIf and other options are really helpful. Even having a hidden option with password is really cool.

Sticker segments for specializing country is one of the cool feature. Therefore can chat more closer with the friends, by giving real expressions what we want.

Cons: Viber is consume more data than the other messaging media. Therefore reluctant to get video calls and audio call through viber and other media give same feature with low data consume rates. Since viber is not more professional need to have a separate chatting media for that kind of groups, for an example for office work and etc.

Viber for PC is not that much prefer because it need to download to the computer rather than whatsup have online version of it. (I didn't notice such a option like whatsup in viber)

Overall: Viber is a good messaging platform to have friendly chats rather than more professional. Im enjoying this media since its inception, even though there are several options in the field.

Viber Review

Apr 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. It is free software for messaging and making calls in the whole world.

2. It is very easy to use - all the menus are intuitive and without needless content. Everything function is accurate and clear.

3. It has authentication through your phone - it always asks if it is you - which is good protection.

4. The chats are encrypted - which again is good for security.

5. The application works fast and sends the messages quickly.

6. It supports funny stickers, gifs and you even can draw on images and share them with friends.

7. You can backup all the chats you have easily - just send them on your personal e-mail and that is it.

8. You can edit or delete sent messages - which is cool sometimes - when you sent something that you didn't want to.

9. You can easily capture photos on the moment and share them with friends.

10. The last design is wonderful and very pretty and simple to understand.

Cons: I have no idea what to say as cons, because with the latest updates till April 2019, everything looks very great and useful for my purposes. And I don't find anything that annoys me.

Overall: I am using Viber for personal uses. I use it when I want to just chat or talk with some friends. I use it to chill out with them, to schedule a meeting, or just to share what's new around me. I easily share with them photos when I am on a trip, I easily send them funny stickers and we make a lot of fun with them.

I think it will be also useful for business purposes, because of the easy communication, which is very needed, almost in big companies.

All in all I pretty recommend this application, because you can easily download it on your iOS, Android phone, or even on your computer. It is free and you can easily make the modern 21-th century Internet conversations, which is all we need in the sphere of digital communication nowadays.

Good for both personal and business purposes!

Apr 10, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like the most is that I can send temporary messages that disappear in matter of seconds. I wonder if it is really a 'secret' message though. I never send truly confidential business message but the idea is interesting to have fun with colleagues. Besides that, Viber has lower international calling rates. I know that it even offers free calls to disaster hit regions where communication is must. I think the company really goes out of its way to bring goodness in its culture.

Cons: Whenever I video call someone and opt out for a quick look into another app, the video in the call is down. If there was a way to see the video in a smaller version in the screen, it would have been so much better. Till now, this is the only issue I have with Viber.

Overall: I have been using Viber for personal and business purposes. And, I am highly satisfied with the instant communication with my team members for routine tasks in the office from letting them know I will be a bit late to requesting the HR department to send me a few files.

Viber-My Opinion

Mar 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This application provides all of its features completely free. It's easy to use, it's enough to download the Viber application and you can send messages for free to other Viber users, without activating, creating a user account or any other activation protocol. It acts as a regular phone, Viber uses the user's mobile phone number and directory, and at the same time shows who uses a Viber from a friend. It's a very good thing that Viber's sound quality makes the sound quality even better than GSM or a regular phone call. In most applications, ads are becoming more and more useful, but Viber does not accept advertising and guarantees that calls and messages will always be without advertisements.

And the best thing about everything is that Viber does not consume the battery and does not occupy the memory of the device, so calls and messages can always be received.

Cons: I don't have any cons about the application.

Overall: I use this program for about a year and I can tell you that this program has left a trace in me and that I will still use it. The possibility of free talk and correspondence is what makes this application well.

Capterra loader

Best tool for free messaging and low rate calling

Jul 04, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: If you want to to write a message freely or cal someone you need to use this application. The messaging to someone is totally free and fast. For registering the application you do not need to do much work just download the application and register with your phone number and you are done. You can create a group and text more people at the same time. Moreover, it is free to make video and voice calls to your viber contacts and it unlimited and totally free. Also with really low rates you can make calls to non viber users from viber itself.

Cons: When you add new contacts to your phone and if that person has a viber it takes time to appear that person appear on your contact list in the application. The popularity of the application is low and there is few people using this application. Moreover about the security of the application they do not provide information how they make secure your messages.

Overall: This application is used for messaging my friends daily.

Fantastic chat app

May 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: First of all, I love Viber's sticker market. They are unprecedented compared to other messaging apps. The stickers look very nice and adorable, allowing me to express sometimes even better than with words. I also like the video call option that has been around for quite a while. Another great thing it the Viber Out calls. For a very small amount of money, you can make landline and mobile number calls which are generally cheaper than with any other provider. Also, the local number option is a great thing if you need it.

Cons: Sometimes the interface seems a bit cluttered and I don't understand why does it switch screen when I press on the download button in the sticker market. It seems that Viber needs a very stable connection to make calls without interruptions.

Overall: I use Viber on a daily basis for personal needs and I really like it. It has everything I need, from texts, groups, secret chats, video calls and Viber Out calls. It is a great app all in all.

Use Viber to communicate with your team

May 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like Viber because it is free to use - no licensing costs are required. You can download the app on your phone or the software in your laptop. It synchs with your contacts list. You can also send messages to people who are not in your contact list too unlike other chat softwares.

Like other chat softwares you can: 1. send instant messages, photos, documents; 2. create chat groups to send messages to a group of people; 3. make video and audio calls; 4. There is an option to create a poll; 5. There is also an option to send your location, share a contact or share a link.

Cons: user base is not that high compared to other leading applications which can be a hassle if you have many chat messages running at the same time. in android, images and videos are downloaded to your gallery. so this becomes a hassle especially if you are low in storage

Overall: cost savings since it is free. higher communication and productivity amongst workmates

Free and unlimited calls over mobile data or wifi

Feb 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can get free voice and video calls. And also I can utilize this application for boundless taking and another alternative is I can utilize such a significant number of sorts of stickers to share my mood. we can use group chat for offering our encounters to gathering of companion at one time. something else is this app is not support just for cell phones support PC also.so we can log in to same account through phone and PC.one of the chance that we need to erase a few messages we can erase them.

Cons: In this some chats can hide and use passcode for them. and also must need a mobile number to make an account. many of times need speed internet connection for video calls.

Overall: A significant number of times I utilized couple sim to contact with my fiancé . but every time of the occasions I spend parcel of money. but subsequent to utilizing viber application I would prefer not to spend part of cash to contact with him by massaging ,video calls.

Capterra loader

One of the popular social network platform.

May 18, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: With the Viber, we can easily collaborate with our family, friends and co-workers. We can send texts, images , videos and files via Viber platform.Also, we can have HD quality video and audio calls.We can have personal conversations or group conversations.We are able to send emojis and GIF's for our conversations. Also we can call or text our clients within few seconds.There will be auto sync for phone to computer or computer to phone.Also Viber platform is secured with end-to-end encryption.

Cons: Sometimes stickers sounds are very annoying . Also if there is a notification from Viber it will appear in our phone notification list until we get into the application.It would be great if we can have swipe option to remove the notification for that kind of scenario.

Overall: We can have calls, texting or sharing files with our co-workers and be more productive and more collaboration with them easily.

Communication of the Internet

May 22, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The Viber app is compatible with all mobile devices. It can be easily downloaded via the App Store or Play Store. People can use the application without creating any membership after downloading the viber application to the mobile device. When the application is opened, the person provides access by phone number. A code is then sent to the mobile phone number specified in the application. By writing the code into the application, the Viber application becomes available. The contact can view people in the friends list and who have the Viber app. She can then video call, send and receive messages, and more.

Cons: In Viber application, the last occurrences of the people cannot be seen. In other words, it is not mentioned in writing when the last time a person uses Viber. Viber does not have the status information sharing tab, as in other applications. While it is possible to send various documents from the Viber application, music files cannot be sent.

Overall: In 201, the Viber application made the users happy with the update. Snapchat, Instagram is working with the logic of this update, the people sent Viber with photos and videos in the form of a secret message can send. In other words, people who receive the message can view these secret messages for a few seconds.

A Viber Review

Mar 07, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The most important features I like of using Viber, is that One; Its a free mobile app that uses your existing phone number to make phone calls around the world with an internet connection that is a must; Second, Its free, I mean come one an an that I can use to Make phone call via wifi or mobile data without having to pay anything extra is great; Third; Viber's app is clear cut very well designed and the UI is so easy to use and navigate around; Fourth, Viber's chats are automatically backed up to google or iCloud account depending on the type of phone you use; Lastly, Viber can be used via IOS and or Android;

Cons: The Updates; Sometimes Viber's updates are not as efficient as I would like them to be; I had a scenario where an update caused my chat logs to disappear but the good thing was I was able to retrieve my chat history from backup

Viber for everyday use

Mar 06, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ease of use and the fact that almost all my contacts use Viber which makes it really convenient for everyday use. But if I have to be honest what I like most about this app - that's the various stickers and emoticons options. I also like that they are regularly updated. This makes communicating via Viber so much more fun.

Cons: What I like least about Viber is having to find a new contact in Viber. If I'm contacting somebody whom I contact often, I don't face any problems. But once I have to look for somebody from my telephone's contacts, I have problems on a regular basis. I've searched the internet for advices and tried them all and in some cases it's simply not working which is very annoying.

Overall: My overall experience with Viber is good. Especially for messaging. Call's quality is not the best, but it's ok and it's free. Also the functionality to use cam while calling is also very nice!

Voice and Video calls | Chat Application

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Viber is one of the best chat application for mobile users for Android, iOS and Windows users. Viber allows create a user account with the user's mobile number so any one can't create fake accounts, course Viber does not allow to create account without a mobile number. After creating a Viber account inside the application it show all Viber users with are online or offline states.

Cons: Viber need perfect internet connection for clear voice calls, and when we in Viber call just comes a GSM call automatically terminate the Viber call and pop up the GSM call.

Overall: Viber gives the totally free voice calls, video calls and chat service worldwide using the internet. Actually its very useful application every one, connect with their international friends and clients. Viber has nice sticker packs helps chat colleges, teenagers, lovers, officially friends and any one in the society.

Viber is so cool

Oct 24, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: What I like most about this software is that I do not have to create an account to use it. I simply can use my mobile number and start calling and texting others. Viber has cool stickers that light up your conversations. Viber has more than hundred million users around the world. Because of that, there is nothing to worried about the usefulness of this software. Comparing to direct calls Viber calls are cheaper since it only uses data.

Cons: Sometimes I feel like the quality of Viber calls is not up to the mark comparing to other similar software in the market.

Overall: I barely take direct calls from the day I started using Viber. I am using this Viber since 2015 and it saved a lot of my money and time. Not just text and voice calls, Viber also provides features like video call, image upload, audio upload and document uplaod.

The uniqueness of viber as social media

Mar 22, 2019
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: When it's come as a tele communication software our privacy is the most important thing.

Viber gives end to end encryption which make this platform very secured, as well as the low data consumption make this software as a unique one ammoung the social communication networks

Cons: The insufficient ammount of sticker collection

Overall: Regarding with last update, viber give conference call facility which help me to talk with my college at a same time.

As I mentioned earlier the security features of this software makes me safe in my personal chats, and the private chat feature help us to avoid the personal data leakage.

Because in the private chat the media flies didn't not save in the storage without our permission,

As well as the accessibility of viber over many platforms make it as a user friendly software.

Finally the frindly customer care support help is to resort our technical fault immediately

Viber - a must have in eastern europe

Nov 15, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Everyone in my country (Bulgaria) with even a simple smartphone has it. I foundout that this app is extremely popular on the balkans for some reason.

2. It connects with your phone contacts easily and shows which one of your contacts has the app installed.

3. Saves money if you call from abroad.

4. Works with mobile data and wi fi when you dont have network coverage.

5. Stickers are nice and expressive.

Cons: 1. Sometimes I experience call drops.

2. Calls are with poor quality when the wi-fi is not very strong.

3. It is slightly difficult to navigate through the interface if you never used it before.

Overall: For me it is really useful app as all my friends and coleagues used it. It is my main chat app after fb messenger. I think it could be very useful for businesses and travellers.

Viber is no longer just for Chat and Calls

Jan 09, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Few years back, Viber was considered just a chat and call software wherein you register with your mobile number and via data you can now chat with other people. You can even call (with credits). What I really liked about Viber is that it has grown its reach from just mobile to the desktop. I can now be able to chat and communicate with people on mobile. I can create groups and use the tool to communicate instead of sending outdated email.

Cons: Maybe the least liked about the software is that I am not able to integrate it with the rest of the enterprise applications that I have right now. Sure they might have an API, but it is not readily available to the general public.

Overall: Overall, Viber has the potential to be one of the best collaboration / communication software available. It is a very common app installed in both iOS and Android and that is its advantage over the competition. People are familiar with Viber, they just need to capitalize on that.

Another popular mobile messaging in South-East European Countries

Nov 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It is simple, and critical mass of users is extraordinary big in countries of South-East Europe region. Since it uses a Voice communication, besides text messaging, with really interesting stickers and emojis, you can use it with almost everyone there. Cross platform for this messenger is also great thing, allowing automatic sync of the messages between computers and mobile devices.

Cons: People around the world in different countries are not using it much, therefore no point of forcing this communication channel. Reminders for new sticker packs are annoying, too...

Moreover, there is no web application for Viber. It must be installed on a device.

Overall: Great, simple to use, with great critical mass of users in South-East Europe region.

Easiest way to make online calls!

May 26, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. It's clean interface makes this app very user friendly.

2. The ability to make free online video and voice calls to any of your contacts who has the app with just the touch of a button.

3. In addition to voice/video calls this app provides users with the ability to send instant messages and files such as photos and videos.

4. One feature that I love about this app is the "hidden chat" feature, which allows you to keep your chats secret suing a PIN.

Cons: The only downside I have when using Viber over its main competitors is the fact that it seems resource heavy.

Overall: When talking about the overall features of Viber I believe that it provides a lot of functionality when compared with its competitors. Therefore I would recommend this product.

Spreading Good Vibes with Viber

Feb 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I am in love with this messaging app. I use this to connect to my loved ones and it never fails to amaze me. Unlike other applications, Viber offers stickers and emoticons which make every conversation personal. On top of that, it allows users to doodle on photos which I find really awesome. The call and video quality are always at its best. I also love that it's free! Lastly, I admire that I can use my own number as well as my friends' actual phone number to register.

Cons: It's sad that not a lot of people are using this application. I try to convince my friends to switch to Viber so we can connect instantly.

Overall: This is by far the best option for instant messaging. Kudos to Viber!

Viber is great for contacting friends and family

Mar 31, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Most of my children have stopped using traditional mobile call and text to contact people. Unfortunately this includes me. I am thankful for a free software such as Viber that has enabled me to keep up with the younger generation. I can easily call and video message my family and I was initially surprised at the high quality of the video calls. Some of my similar aged friends have begun using Viber as well. This is great because we now have our own chat group.

Cons: Viber is great if people are in your contact list - you can easily find them. However, over the years many of my contacts have become outdated. This includes some of my close friends. I wish Viber had a public search function that could find people that were on Viber but not in your contact list. This would definitely help me reconnect with old friends.

Do you VIBER?

Jun 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We live in a world where texting is rarely a thing anymore unless you need it to be private and that is where Viber comes in. If you are in a profession where you use your phone ever day but do not want to give out your personal number you have found the right App for you. It is easy to create and simple to use and that is why it is my number one choice as a Call/Text app for work.

Cons: One thing I do wish Viber would incorporate is more phone number options. I live in a small state and an even smaller city and when I have to pick a number to use there is not as many options to choose from for an area code as other areas. This would come in handy when wanting to keep a local number and not having a number that appears to be several hours away.

Overall: I have had mostly good experiences with Viber so I continue to use it and I am happy with it.

Always be in touch with Viber!

Jan 09, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Viber is a really convenient messenger, moreover, Viber is useful for group chats and sharing files.

2. Viber has a lot of channels you can join, such as Media, Entertainment and some private channels.

3. The quality of audio and video connection is always on a high level.

4. There is also a possibility to use Viber Out for international calls. It could be cheaper than calls from mobile roaming, especially not to your home country.

Cons: 1. Sometimes Viber is running a little slow.

2. The prices for Viber Out depend on the country where you are going to call. Subscriptions to some countries like Belarus are several times more expensive than usual prices.

Viber

Feb 23, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: It is a social media which is used to make a high quality audio and video calls, instant massages, group chat, voice message and etc. It is freely available and anybody become easily familiar with it. We can express our emotion by stickers. Dual viber is now available in new model phones. Secret chat can be made.

Cons: Lot of stickers are available but we have to pay for it. It is user friendly but long process to achieve something. for an example, if we want to know who have read the last message, first we have to long press on the message and then select the option so it consuming considerable time.

Overall: In my experience, viber is one of the best communicating tool. Easy to use.

Helper for me to manage my team

Jun 25, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The to easy access , user friendly and further day to day continuous improvements are giving me more benefits.

Cons: Stickers with high sounds makes me uncomfortable during meetings...

Overall: Since I am working in construction industry I have to coordinate and communicate with my subordinates and the supervisors.Most of the time i am using the facility given for upload Photos and videos among our groups.This helps me a lot to get the approval,ideas from my team members promptly and within few seconds.This makes my complicated environment more easy.Further I am using viber to connect with my wife and the family when I am being in far from them.Not only the buisness point of view it helps me to improve my social life also..

Now I am planning to make another viber group for my future export buisness also.

Best software for modern day communication

May 26, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Viber is one of the best software for modern day communication. Viber supports both mobile operating systems. We can easily chat with friends any time. We can share documents,videos and audio files as well.

The best thing is we can send stickers and make our conversation more interesting.There are more security options available for the users.

Cons: Viber has more functions and adavantages for the users.But there are more communication softwares in the world today.So Viber needs to increase their popularity in the market.

Overall: Viber is the best choice of mine. It is very useful software for modern day communication. It is really helpful for our campus project to interact between members.

A very simple messaging client with video call support

Apr 26, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Registration only to phone number, no need to remember password.

Automatic notification of new contacts who have just installed the app.

Chat history stored in the cloud and synchronized between devices.

Possibility of creating groups and writing together with selected contacts.

The app is available for Mobile Phones, Tablets and Desktops.

Mobile application is localized to many languages, including Czech.

Possibility to make calls to landlines.

Cons: Post-call ads and sometimes poor quality connections.

Overall: Except for those ads, it is quite a reliable message client, in which I know if the message was actually delivered to the counterparty and I can respond immediately.

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Viber is a very good tool to communicate with your family

Mar 27, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Easy to use. Allows me to collaborate with my team and family. Voice quality is good when making calls with people overseas. Lets you send photos and documents with your groups.

Cons: When you join the app, it immediately informs everyone who has your number that you are in viber so this is not good if you just want to receive messages privately from a select group of people. Also, the funny part is if your contact has already changed numbers and the new owner is in viber, you see your contact with a different photo/identity.

User base is not that good. It seems to be popular only in select Southeast asian countries

Overall: collaboration is better, improved productivity

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Instant messages | Voice and Video Calls

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Viber is one of the leading apps for the instant messages and voice and video calls. Viber provides very attractive stickers and smileys collection for chat. These sticker messages are very famous among the young generation.Viber provides High quality video and voice calls for their users. This is very useful and less expensive to communicate with their loving ones who lived in other countries.

Cons: Users should have 3G or above Internet connections to get Viber video and voice calls. This is a disadvantage for users who has low quality internet connections. You have to pay for the calls you are getting to Viber out users.

Overall: Viber is very useful app for the instant messages and calls. Viber has converted old boring chat conversations into interesting and entertaining ones. This helps me to keep touch with my friend and family always.

Free Voice & Video calls over mobile internet & WiFi

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Viber is the best chat application i have used in ever. it gives the free Voice, Video calls and chat facility over the mobile internet and Wifi. Using mobile number it allows to create a user account and when we go to the application it shows the viber users in our contact list.

Cons: Need a good quality internet connection for video calls and large capacity of file sharing.

Overall: Viber allows connect Over seas people and local peoples using internet. It allows to share the including Pictures, Videos, Voice clips and Documents as well. Viber chat allows to create group chats. Viber has huge number of nice free and paid sticker packs. It simply helps to chat with people, lovely couples and colleges.

My favorite messenger for years

Jun 15, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It is so simple, it has great stickers (many for free), and everyone is using it. The quality of sound is good even when the connection is of poor quality.

Cons: Video chatting should be done differently, perhaps the rectangular where the video image is should be more square. Just a minor design suggestion.

Overall: Best in my opinion. It is simple and I manage to persuade my older family members to use it. Because there is no use of messenger which is not easy to use and that you can't persuade non-tech people to give it a try.

And I love stickers, some became even legendary.

Viber

May 25, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Viber is a software application which used to bring people together.

It is very easy and interesting to handle.

Messages, photos, videos, audios and files can be sent from anywhere at anytime in the presence of internet connection.

Free HD video and audio calls can be made. This will help the people to keep in contact with everybody.

Another interesting features in viber are stickers and emojis which keep your conversation funny without boring.

Cons: Viber does not provide secure for private chat.

It has poor quality when compared with whats app.

It works on internet connection. Otherwise it is difficult to use.

Viber is my personal choice for contacting loved ones

May 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I like to separate work from home. Viber is able to do just that. Many of my family and friends are on Viber and we share messages and pictures daily. I love how seamless the experience of Viber is. From download to daily usage it is very easy and even my grandmother understands how to use it.

Cons: I do not like how viber alerts all contact when you sign up for the first time. I am able to bypass this however as I have two mobile numbers, one for work and one for the home. My work contacts are not on my personal contact list.

Overall: It's been great! Not much negative things to say here.

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It is OK for sporadic use

Mar 06, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: It has great features like location sharing, multi-user chats, GIFs, Badges, Stickers, etc.

The interface is quite nice and funny and you can arrange it in your own way.

Cons: Quite heavy application for mobile users. Some messages get delayed with days if you do not open the app specifically. Also - the desktop version is downloadable, which is not always allowed for company owned PCs for example.

Also - a lot of paid stuff and public channels which will send you tons of unwanted media.

Overall: I use it cause there are some other people using it too and they are happy with it. In general - would stop using once the users decrease significantly.

highly recommended

Feb 27, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: The best thing is it works almost worldwide and if we travel over the country we can use the same number to connect with others.

Viber is very easy to operate and we can make a voice and video call easily.

the best part is we can get unlimited calls and messages with others.

Another thing is we can install Viber to phone and laptop also.

Cons: The most worried reason is it cannot access in low data connection(3G).so we can not get quality voice and video calls in this situation.

we cannot send large size video files through Viber.

The other case is it reduced video and photos quality.

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Communication made Easy

May 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The entire process of registering to be a user of Viber is very easy. There is no need for emails, passwords and the process is very simple. Only a phone number is enough and one can start enjoying the goodness of Viber.

The application gives users the chance to make unlimited quality video calls and voice calls to other viber users.

The viber group messaging and chatting is exciting and the features and pretty good.

Cons: The quality of the calls is not as good as it could be. With the current technology, the video experience should much more exciting, clear and good.

Overall: The other messaging applications that offer Voice and video calls over IP always come with the disadvantage of size. They occupy significantly larger spaces and end up slowing the processing speed of the phones. Viber has helped keep the connections across the world for free. Today, companies can easily disseminate information to their employees in Viber groups making communication easy and faster.

Group chat | Clear calls | Sticker packs

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Viber is very secure chat Application with voice calls facility and chat facility. Viber has awesome chat stickers with many more categories. It helps easy to chat. In the group chats any of the member in the allows to add peoples to the group and only admin can remove the people from the group chat.

Cons: When we on the location data it shares our location details with google map location where we in under chat massage.

Overall: Viber gives very clear voice call facility and nice chat stickers and supported with chat with gif files. And when we save any contact with Viber App it helps to save contact with the profile picture.

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The Only way to text

Feb 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simplicity and functionality have never been so brought together to make the messaging Experience to a point that all the communication goes through Viber as you have no need for another service.

Quick Video is great to share a moment in a context like texting.

Media sharing.

Smiley store.

Free.

Cons: Had no issues whatsoever. Maybe smiely buttons on Samsung S8, S9 are in a position that you can accidentally press the smiley icon, but that is more of a Samsung phone issue with curved screen.

Overall: Using Viber in all my communication, even business contacts are in groups where we communicate off work.

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Chat, calls, community, etc. Viber covers you

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Viber is mostly famous as a text messaging app and businesses don't use it much. I get to use Viber to work with a marketing team and since then, I never uninstalled it from my phone.

Sharing videos, files, and staying connected with your team via group are some of the leading features that you get with Viber. Calls are free which makes it a very resourceful app for any business.

Cons: Call quality isn't that great but since it is free, you don't have to bother.

Overall: Everything about Viber is great. If you work with freelancers and virtual teams, use Viber to stay connected on the go for free.

Viber is cool and funny

Mar 25, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The major feature is that i most like the customized stickers packages because it is very funny and easy to send without typing massages. Other most impressive feature is the viber credit. if you have viber credit, you can directly call any phone numbers who cannot have viber accounts or internet. So I never seen an app like this.

Cons: viber smile stickers are not attractive and seems like those are very old.

Overall: viber is a better solution for travelers because they can use the viber credit instead of remain.good responsive and quality video calls and voice calls provided with a good internet package.

Chats and group chats with nice stickers

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Viber is the best chat application comes with nice sticker packs. Also it has facility with Voice and Video call options. Viber fully works with the internet, we can use the mobile internet or wifi for use the application.

Cons: Must need mobile number to create a Viber account.

Overall: Viber comes as mobile application comfortable with android, windows mobile, iOS and Blackberry OS. It helps for smart mobile and Tab users to use this application. Viber allows to make calls and chat over internet, no applicable call chargers. Viber desktop applications helps user to access the Viber and allows to make voice and Video calls and chat with friends.

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Viber Review

Dec 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Viber is a awesome software, I use it every single day to send messages to my friends and family. It does not matter if they live abroad or in the same country. It is free to use and so so simple. I send messages, stickers and photos. Great app.

Cons: The thing that I like least about Viber is that it can be buggy at times, meaning that when someone sends me a message I don't receive it the same moment but a lot later, and that can be annoying.

Overall: My overall experience with Viber is really good, I like the app, although they could approve it some more and fix the buggs that appear from time to time.

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Viber For Free calls and video calls

Jan 07, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: It has really cool stickers and stuff , i really like that , new sticker pack for every special events and so on. And i really like it has local language sticker packs witch is awesome. really work well and easy to use.

Cons: The data usage of this software is high compared to other similar apps. And doesn't work well on low speed connections and poor signal conditions. And the desktop version is really cool but sometimes it auto logs out and you have to active it allover again .

Overall: Overall experience is good , but i think there is more better software than this in the market for free.

Viber review

Jan 24, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Since Viber introduced poll create a poll option it is non stop fun in group conversations. Great for single and group use. Quality of video and voice calls is more than decent. If you mistyped something or just have written in wrong chat you have option to delete that chat for all. Excellent right!!

Cons: Sometimes you cant get access to certain image or video recording from another person if it is just forwarded and not first saved to someones device and then sent to certain person or group.

Overall: Great media of unofficial conversation before something is sent via mail :)

Viber - Review

Apr 13, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that a lot of people are using this software so if you want to stay in touch with them you should have a Viber.

It has beautiful stickers, and I like it very much. You can express a lot of feelings using just stickers.

Cons: I don't like when I send some picture or video it loses a lot of quality. You should work on it to fix that problem, to save most of the quality of photos that are sent.

Overall: I am using this app in everyday life. It is good for talking, but still, I think that you have to improve this app.

And it is a great thing that you can silent alerts for some group chat or similar.

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Much better than WhatsApp but could still use improvement

Oct 25, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Pros: I like that I can talk to my international friends and video call with them easily. I also really like the stickers as they are some of the best. The desktop app is also very well designed unlike WhatsApp.

Cons: I don't like that Viber crushes the resolution of all the pictures sent through it. I understand that they need to do this to save data on phones, but they need to have an option as many people have plenty of data now days and don't want their pictures ruined.

Overall: Overall experience has been good. Hoping they add a simple feature to always send/receive full res pictures.

VIBER REVIEW

Apr 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I use this app for work, we exchange messages, calls, updates and pictures on viber on a daily basis. We have created chat groups at work depending on the assigned field so it would be easy for us to cascade any updates.

Cons: Before, viber has unique colorful themes but suddenly they have removed this themes.

Overall: Viber is a messaging app that is easy to use, you can download stickers with sounds. Messaging is fun at viber and one unique feature of this app is that you can have separate contacts for your viber and another on your phone, you can chat viber users without having to add them on your phonebook.

Calling and messaging

Jan 27, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the new update that it gives me the opportunity to edit our already sent messages and also that it allows me to send my location to the person I want with every message I sent.

Cons: A small pause seems to appear during calls. It takes a few seconds for the other person to hear what I have told so when I have finished saying there's a pause until the other person responds back all the time.

Overall: It's cool to have an app like this to call someone in another country absolutely cost free and this app is completely great that there are so many stickers available as well. Love it!