# Page 16 | Viber Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 16 - Is Viber the right Customer Communications Management solution for you? Explore 4058 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180348/Viber/reviews --- Viber 4.4 (4058) [View alternatives](https://www.capterra.com/p/180348/Viber/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 16 - Reviews of Viber ## Showing most helpful reviews Showing 376-400 of 4058 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LM Lougene M. Software Quality Assurance Engineer Information Technology and Services Used the software for: 2+ years ### "Best way to communicate within your organization!" December 27, 2022 5.0 I am still using Viber, both personal and professional. I can definitely reach those people I need access to with Viber. I also recommend this app to those who are looking for a secure, user-friendly, and free messaging app. Pros I like the fact that Viber is free so anyone with an Android or iOS device can download it. I have been to companies that utilize this app so I trust that Viber can handle the major messaging functionalities I am always looking for. I can also install Viber in desktop so syncing messages from my phone to my laptop is so seamless. I definitely recommend Viber to be a messaging/communication app in your corporation. Cons Viber frequently releases its update to expect that it will prompt you for an app update, both in phone and in desktop. However, you can still use it as-is even if there are update requests -- it is just kind of annoying to see those information popup from time to time. Switched from [Telegram](https://www.capterra.com/p/180347/Telegram/)[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) More of my friends and colleagues use Viber than WhatsApp and Telegram -- though both are also great alternatives! Review Source Abdelrhman H. graphic Designer Graphic Design Used the software for: 1-2 years ### "This is the essential communication app for business or study" January 1, 2022 4.0 This is the essential communication app for business or study Pros Enjoy this application with its cute and funny stickers and the speed of its use It is also unique in the user interface It is somewhat different from other applications Cons It was not popular compared to the WhatsApp application This could be from the weakness of its marketers It is also not used in some countries Alternatives considered [Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/) Reason for choosing Viber Overall Viber is a good app with great value. Review Source Mohamed S. Civil Engineer Civil Engineering Used the software for: 2+ years ### "Viber-my second option for messaging activities" August 23, 2019 4.0 The best messaging and video call app and needs some upgrades for better user experience. Pros Soon after the smartphone revolution, the competition between the similar kind of apps got increased and still some of them survive since their initial launch. Viber is a simple and very convenient messaging tool with lots of cool features. Almost available on every platform and Viber desktop version is really cool. Most of the Asians preferred Viber as their default messaging app. The secret chat option and end to end encryption ensure us to keep our personal with security. Cons Need to improve their real-time messaging, it always takes some seconds to send and received the text messages. Also it annoying during the initial launch. The app is not optimized for a smoother run on a low budget smartphone. a lot of improvements needs on ”discover” features. And finally, the Viber-out call charges should be reduced for a reasonable price. Review Source VR Verified Reviewer freelancer Computer Networking Used the software for: 6-12 months ### "Impact of viber in 21century " February 21, 2024 5.0 Pros Viber is a multi functional app for effective communication and engagement Cons Viber admin should make viber more flexible for general use by using phone number like Whatsapp. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) To diversify to navigate the best product Review Source MR Maha R. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Best Communication App" March 8, 2022 5.0 Excellent & very user friendly. Pros One of the great features of Viber is your ability to delete/edit whatever you write at any point after sending your message. Also their community group feature is fantastic. Cons However, unlike regular group, you can’t see who liked your messages in Community group. Alternatives considered [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Reason for choosing Viber Editable features and easier to use. Review Source DD Dorotea D. HEAD OF THE COUNTY OFICE Civic & Social Organization Used the software for: 2+ years ### "One of the best product" October 8, 2022 5.0 Pros Very easy to use and free. Most people better use Viber via WhatsApp in my country. Cons I do not want improve this product. I like it because easy to use it. Review Source Lane C. Marketing Director Telecommunications Used the software for: 2+ years ### "Viber send vibes to customers over the internet" May 25, 2022 5.0 Business instant messaging over the internet. Pros Creation of multi-channel communication is a great thing about Viber. It supports HD and crystal clear audio quality when making calls. Cons Even though I can’t successfully chat, video or audio call in absence of internet connection, I still have no flaw yet. Review Source Nabin P. CEO Information Technology and Services Used the software for: 2+ years ### "Best instant messaging, voice and video call service" September 2, 2020 5.0 Pros Viber is really fast, smooth, clean and elegant communication tool for business and individuals. It has an easy to use interface, beautiful sets of emojis, all your contacts list, smart birthday messaging and Viber out call service. With all these rich features, Viber has been the most effective communication tool for our business. Experience the seamless communication with Viber. Cons Viber is coming really great all these years. I expect some AI features in Viber in coming years. Review Source Benn H. Senior Information Technology Business Analyst Retail Used the software for: 1-2 years ### "Calls, text messages and more" April 23, 2022 4.0 Viber allows users to be in communities to talk about different topics that they have in common, allows us to share files, common ideas, links, etc. with other people without the need to have them added, taking care of my privacy since my phone number is not reflected to other members. Pros What I like about Viber is that this application is very simple, I can make calls, send text messages, etc. It allows me to make group calls from 1 person to 20 people, Viber has a doodle option where it allows you to create, save and send drawings, it offers secret chats where you can text with another user privately, I can share my location in real time, If you are in a group and you send a message by mistake this software allows you to delete one or several messages, in addition to allowing me to block and silence some contact or conversations that I don’t want. Cons Viber is an app that is not well known to many users, so it is not the most preferred, which is a disadvantage since not all my contacts use this app. Review Source VR Verified Reviewer Jobseeker Online Media Used the software for: 2+ years ### "Viber Review " September 30, 2020 5.0 It is a very good tool for communication. I used to work in the call center industry in the Philippines and Viber is their top choice for group chats. It is very reliable and free. Pros To begin with, I like it’s purple theme as it is easy on the eyes. Some recent updates on its main tab, Explore which I really appreciate because you can get connected with communities close to your heart escpecially during this time. Cons It only retains photos and videos of the current year. I was looking for some memories And pictures of my dead sister back in 2018 and it was gone so it Didn’t sit well with my. Perhaps they should have sort of a viber drive where you have option to keep or delete Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Ease of use and more users / group mates are Already in Viber Review Source KA Kevin A. Factory Worker Automotive Used the software for: 2+ years ### "A great way to remain social for free!" November 8, 2019 5.0 I also love the sticker packs that you can use to express your emotions in any situation. It makes your experience more fun and lively! Sometimes there are some things that you want to say or express that words can not quite do the job and that is where the stickers come in handy! All you have to do is go to the sticker store and download your favorite pack and then you can use them at your leisure! Overall, I was very able to stumble upon Viber almost four years ago and I will continue to recommend it to anyone who does not have Facetime or Skype, or feels that those programs are not the greatest, as I agree. Viber is where it is at! Pros Viber is a wonderful app that I find far superior to Skype and is a great alternative for me to Facetime, considering I own an Android phone and not an Iphone. Not only does it allow you to make video calls to any other Viber user for free, it also allows you to text them free of charge as well! It is a great way to remain socially connected to friends and family without putting a huge dent in your pocketbook. I have never been a fan of the Iphone which is why I wanted to find something that I could use to make video calls that was as good as, if not better than, Facetime. I have seen my sister in law use Facetime and watch it cut out numerous times and thankfully that has never happened to me using Viber. I also do not want to forget to mention the crystal clear sound and video I have experienced! It is what has impressed me the most about Viber! Cons Sometimes you get notifications that you have previously disabled in the past but that is nothing major and definitely nothing that is going to stop me from using this excellent App. Other than that I feel like it is a great software/app and I would highly suggest it to anyone! Review Source MCT Maria Cassandra T. Laboratory Analyst Environmental Services Used the software for: 1-2 years ### "Way to communicate well" August 28, 2022 5.0 Overall experience would be superb. As I've said, it is very useful and not like other app with the same feature, it is very handy and you could send files the way you want it plus what I've discovered using this app is that it saves internet data. Pros What I like is of course the chats/messaging feature of this app since it is the primary usage of this app. It is very handy for me and easily accessible when needed. Cons Doesn't have any dislike about this app because it is very useful for me but for improvement, I think better if this app could somehow improve the quality of files. Like the quality should be preserved. Review Source Darina U. Student Health, Wellness and Fitness Used the software for: 2+ years ### "Viber's vibe" July 16, 2022 4.0 Pros It is allowing the ordinary user to make use of great means of communication, for free. Large quantities of media can be shared. Also groups for communication are fast to establish and easily accessible. Cons I don't receive notifications from messages and calls on my phone, on the notifications bar. If someone is calling me, it doesn‘t show it on my phone. I have to first access the Viber app. Sometimes even with the app open, I don't receive calls. It is not adjustable from the app's setting s, I have tried everything. Another improvement of the software of the chat would be that a group of photos can be selected in the chat and forwarded/downloaded simmultaneously instead of having to download or send every single picture on it's own. Review Source Bernadine W. Author Food & Beverages Used the software for: 2+ years ### "Best Way to Connect with Friends and Family" December 8, 2019 5.0 I love using viber to connect with my friends. It's the easiest way to keep n touch with the friends I hardly see now. Pros So easy to use and super user friendly. Never get stuck or freeze with audio and video calls. The audio and video quality is at its best. Easy to share Photos and videos with friends and family. Can use as a messaging, calling and video calling purposes. I am using it almost everyday to chat with my friends. You can create groups for friends, family, etc. I have a group which is just for my high school friends. they are in different countries now and this group is the only thing which keeps us connected. I call them even they are in different countries without any extra cost. And it has cute stickers that we can use when we are chatting. it's so fun chatting through Viber. Cons I hope there's more stickers we can get for free. I love using stickers when I chat. It's so fun to use funny stickers. Review Source ML Marouane L. GSA Airlines/Aviation Used the software for: 2+ years ### "Viper lover " December 20, 2023 5.0 I like and I enjoy while I’m on call of my colleagues Pros Fast and easy you can enjoy calling your colleagues Cons Video call and the way how to send the files Alternatives considered [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Reason for choosing Viber Because it’s fast application and have a lot of new service Review Source VR Verified Reviewer English language teacher Education Management Used the software for: 1-2 years ### "Viber review" July 20, 2022 5.0 My first experience was in 2015 when I use it as a free call app during my travelling, i continue to use this app till now. the amazing thing about it when i used it with my students during the pandemic. really it helped me a lot. Pros it was from the first app which help people to communicate easily and affordably. it is relabel and affordable for everyone. I think, this app should be respected because it helps us when there were no app or call provider produced the help. Cons I think, every thing is okay with the software, but the update should be more often. Review Source AV Aayushi V. Student Computer Software Used the software for: 6-12 months ### "Viber- An amazing app" February 15, 2022 5.0 It's really good to use this app Pros Everything in this app is amazing , I can discuss/forum, chat. Cons Nothing, Everything work accordingly and smoothly Review Source VR Verified Reviewer Freelancer Computer Software Used the software for: 2+ years ### "Viber Review" April 2, 2021 5.0 Pros Generally excellent, modest and dependable global call .the limitless call bundle is extraordinary and I energetically suggest it for organizations who settles on worldwide decision consistently. my involvement in client assistance was charming I neglected to deactivate my membership auto-reestablishment so I reached the client assistance and they immediately answered and discounted my installment in under 24hours Cons Viber permits me to associate with my partners, however it has a bothering propensity for notice me every day that an only two stages from finishing ,my profile when I've done that. I sent a bug report in quite a while past, however the reaction was that they thought about the bug and were chipping away at it. Does it truly require a very long time to sort this senseless issue out? Other than the security issue, there's this client assistance inadequacy. Bad. Review Source VR Verified Reviewer Operations Manager Apparel & Fashion Used the software for: 2+ years ### "How I find Viber after few years of usage. " April 7, 2022 4.0 Overall its a usefull app that helps in everyday communication with colleagues and friends. Pros Ease of use and versatility in various different media that can be shared. Cons Constant updates so much so that sometimes the app fails to load. Alternatives considered [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Viber It was more affordable and lighter on all platforms. Review Source Dilushi Y. medical practitinor Hospital & Health Care Used the software for: 2+ years ### "Free and unlimited calls over mobile data or wifi" February 26, 2019 5.0 A significant number of times I utilized couple sim to contact with my fiancé . but every time of the occasions I spend parcel of money. but subsequent to utilizing viber application I would prefer not to spend part of cash to contact with him by massaging ,video calls. Pros I can get free voice and video calls. And also I can utilize this application for boundless taking and another alternative is I can utilize such a significant number of sorts of stickers to share my mood. we can use group chat for offering our encounters to gathering of companion at one time. something else is this app is not support just for cell phones support PC also.so we can log in to same account through phone and PC.one of the chance that we need to erase a few messages we can erase them. Cons In this some chats can hide and use passcode for them. and also must need a mobile number to make an account. many of times need speed internet connection for video calls. Review Source BS Beant S. Construction worker Construction Used the software for: 2+ years ### "“Easy to use”" June 28, 2022 5.0 Overall it’s free to use I really love the stickers mornings messages sending features and it’s convenient and fast than other much softwares. Pros The audio Quality is really fabulous with clear sound. Overall the app app is very useful everyday. Cons It,s ended up losing to another social networks that have not any limits on the call, although if you hanging up you can resume the calls Review Source Syed N. Relationship Manager Talent Resourcing & Employee Engagement Banking Used the software for: 2+ years ### "Viber Feature & Benefits" August 21, 2021 4.0 Overall its great application for audio and video calling with your contacts in all over the world with an ease. The use of this applications is highly recommended. Pros The most i like about Viber that through this application user can connect all over the world through audio and video call without any cost. Further through this application we can easily manage communication and form group with our networks. Cons The least I like about Viber that whenever we received any files in Viber it's automatically download or saved in phone memory due to which user have to delete this file manually which irritate user and there is limitations of file sharing. Review Source VR Verified Reviewer Junior Analyst Outsourcing/Offshoring Used the software for: 2+ years ### "Viber" July 26, 2020 4.0 Viber has made life easier to keep in touch with all my loved ones. Just love it. Pros Viber is one of the few messaging apps that I use daily. The design and the appearance, the colour combination is just cool, so are the features. What I love about Viber are the cute stickers and the emoticons that you do not get in other messaging apps. This make the conversation more interesting. One thing that I do not find in other apps I use is that in Viber, you can send a timed message and it disappears after the time you've set. That's cool isn't it? One other thing is that you can join chatrooms you prefer. You can join communities to know all the updates that you are interested in. Cons Wish Viber has the option to upload statuses like in few other social media platforms. Just a suggestion. Apart from that, there's nothing that I dislike about Viber. Viber sure has alot than any other messaging apps. Review Source Aeryn B. Artificial Intelligence Engineer - VR/AR Computer Software Used the software for: 2+ years ### "Quick communication tool." July 13, 2022 5.0 I use this solution for some projects or simply to discuss with friends. It has an intuitive and customizable interface. The calls are stable and with good sound quality. Pros I like it because I can make excellent quality video calls. It allows me to send documents, files, messages and voice messages instantly. It offers very attractive and attractive stickers and gifs. Cons There is nothing I dislike about this software. Review Source VR Verified Reviewer Research Assistant Higher Education Used the software for: 2+ years ### "A viable solution to maintain communication within the community" February 25, 2022 5.0 Overall, Viber is a great way to maintain a communication. Though it has few drawbacks which they can overcome. Pros Viber is easy to use. Most importantly, it offers free calling and texting between Viber users. Also, easy to share documents and important information safely. Cons On the downside, Viber is more of a personal use software. It may not be appropriate for business or professional use. Another issue is that, It has no option for blocking the unknown/irritating users. Which is very important feature to add in their future updates. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.