# Page 2 | Viber Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Viber the right Customer Communications Management solution for you? Explore 4059 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180348/Viber/reviews --- Viber 4.4 (4059) [View alternatives](https://www.capterra.com/p/180348/Viber/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Viber ## Showing most helpful reviews Showing 26-50 of 4059 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GLENN TERYLL JORDAN N. Qualiticien Hospital & Health Care Used the software for: 2+ years ### "Mon avis sur Viber" April 30, 2026 3.0 Pros Permet de faire des échanges de fichiers, des audios, et de faire des appels de manière rapide et instantanée. Cons L'un des inconvénients que je rencontre est que le logiciel ne se vend plus bien, il n'est pas assez populaire Review Source RW Rooshan W. Medical Officer Hospital & Health Care Used the software for: 2+ years ### "Viber positive Review " December 5, 2024 5.0 My overall experience is excellent, except viber out call feature that offers for limited countries, i found it excellent to contact with internet. Pros I am using Viber to contact my colleagues, friends and family. I found it very convenient and easy to use. Quality of audio and video call are also very good. Cons The viber out call feature offers very less countries and even the limited countries have further limitation of use for only specific numbers. Special numbers are not allowed. Review Source AW Antoinette W. Freelance Writer Computer Software Used the software for: 6-12 months ### "Viber Software " October 17, 2022 5.0 Pros The most impactful feature of this software was the audio and also the design aspect of this software. The visuals were stunning and beautiful. This software was very simple and easy to use. I love how fast i can send and receive messages with using this software as well. The integration process was very easy for me because of the intensive user activity that I'm connected with while using this amazing software. Cons You have to have a good internet source to run this software. Or the downside would be a total inconvenience as your trying to enter links which can become a bit complicated and somewhat a tedious experience. As this software is surprisingly not as versatile as it seems to be. There are aspects that are difficult to use with this product. Example would be: You are not able to ban an undesired call or unknown user because it seems that Viber does not have an ad blocking feature. Also, there is no option to dial any landline numbers using this software as well and you cannot use Viber without Wi-Fi connectivity. Review Source AJ Alan J. Analista de Sistemas Internet Used the software for: 2+ years ### "Viber is an excellent application for exchanging messages and calls, and it is also very easy to use." April 12, 2025 5.0 My overall experience with Viber is excellent! I've been using it since I got my first cell phone in 2014. Even though I have other apps, I still really enjoy using it to make free calls between other users of the app. I highly recommend it to anyone. Pros I found the app to be quite easy to use, as well as being free and very similar to WhatsApp. It allows you to make calls and send free messages and also has some different features. Other than that, the app is very good. Cons At least for me, who uses my cell phone, the experience for calls or long videos has not been so good because of the excessive battery consumption, and depending on the internet connection, the quality is very poor. Review Source NZ Nina Z. Family Human Resources Used the software for: 2+ years ### "Easy to use/ pretty good" May 10, 2025 5.0 Overall, its pretty good. As i said its very easy to use, also video call quality is good and you can share photo/video media in chat. Pros It is easy to use, simplifies communication, and offers a variety of fun stickers.The video call quality is also very good. Cons It’s easy to reply, and like other apps, it would be even simpler and more convenient if it could be used without an internet connection Review Source LS Laura S. Benefits Manager Financial Services Used the software for: 1-2 years ### "Great, easily to use app" June 19, 2025 5.0 Pros I have found that this is a popular app to use within Eastern Europe and it has made work very accessible to get quick access to contractors that work for the company Cons The layout is a little different to other instant messengers so it takes some time to use the functions but it is easy to access to message people straight away. Review Source TTA Thu Ta A. Network Engineer Computer Networking Used the software for: 2+ years ### "Viber Review for my Organization" April 4, 2025 3.0 It's great. I can give it 3.5 Stars. Not bad at all. But they should take care more in the future. Pros It's really convenient and suitable our business for daily use. Chats are mostly used in our organization. But voice call and video call are also really great for everyday use. Cons First thing, I see in Viber which I don't like about is their file server. It can only carry 30 days after that all our files are no longer usable. For video call, the connection is a bit lag and dizzy. They needs to stabilize more. Review Source KZO Kyaw Zin O. Sales Telecommunications Used the software for: 2+ years ### "Viber Social Media" April 25, 2025 4.0 It is good. 100% free and there have additional Viber plus feature. Easy to chat, call. Pros Viber is completely free and easy to use with best UI, GUI (graphical user interface). Cons Cloud backup is not fully backup user data. Sometime wecannot check very old history/photo. Review Source ZWWZ Zin War Win Z. Developer Education Management Used the software for: 2+ years ### "Chat Messaging App with Better Privacy " May 13, 2025 5.0 Pros When it comes to use chat application. I usually used Viber because It is simple, easy to use, good privacy, creation own stickers, my notes and other useful features. Cons No, I don't have much about Viber. Sometimes, Video call quality is a little bit not good when I share my screen with viber call. Review Source tK taha K. free lancer Computer Software Used the software for: 1-2 years ### "my review Viber" April 25, 2025 5.0 Viber supports a range of communication methods, including text messaging, voice calls, video calls, and group chats. Its cross-platform compatibility ensures seamless use across Android, iOS, Windows, Mac, and Linux devices, allowing users to stay connected wherever they are Pros What I like mostEnd-to-End Encryption by Default about Viber is its combination of simplicity and versatility -Stickers and Communities -Multi-Device Sync Cons Inconsistent Call and Video Quality - Limited Group Communication Features Review Source SD SHERIN D. freelancer Program Development Used the software for: 1-2 years ### "Opinion of my use of the program" April 28, 2025 5.0 I have been using it for years for international voice and video calls it is great and I like it Pros Voice calls and video calls are very good as they help in local and international communication it is great Cons The only negative thing about it is that I see annoying numbers being sent to me that I don't know. Also, the call quality is sometimes a little weak Something that should be improved is that it should be supported in all countries. Sometimes, there are minor problems with Viber. Review Source ZMN Zin Min N. Staff Education Management Used the software for: 2+ years ### "Viber Social Media" April 24, 2025 5.0 It is free to use communication within personally and organization. Pros Viber chat message is very simple. I'm using it since longtime ago. Cons Viber Message, call and sticker market and easy to use for free. Review Source Mildre Mercedes V. Profesora Higher Education Used the software for: 6-12 months ### "Mi experiencia en Viber" May 14, 2025 5.0 Las llamadas tienen buena calidad y la app es gratuita, solo debe mejorar el soporte técnico. Pros Lo que me gusta de Viber es que puedo comunicarme de manera gratuita y las llamadas tienen buena calidad Cons El soporte técnico no cumple muchas veces con los requerimientos a la hora de asistir al usuario en cuanto a inconvenientes, como la activación de cuenta, por ejemplo. Review Source PS Pyae S. support Engineer Information Technology and Services Used the software for: 1-2 years ### "Multi-Platform Availability and User-Friendly Setup " March 26, 2025 5.0 Viber is a strongly communication tool with a variety of features that cater to different needs. Pros iber is available on multiple platforms, including Windows, macOS, Linux, iOS, and Android. It is easy to set up; users only need to enter their mobile number to receive a verification code. The app is user-friendly for making calls, video chats, and sharing screens. Cons However, it has some drawbacks, such as poor sound quality, unstable connections, and high battery consumption on phones. Review Source MT Min T. Help Desk Admin Information Technology and Services Used the software for: 2+ years ### "Viber is best for social chat" March 31, 2025 4.0 Viber is best notification and easy to create group. community. channels for marketing purposes. Pros Viber is best for quick message and best for mobile notifications alos good Cons Short message and notification activity. Review Source JL James L. Assistant Professor Higher Education Used the software for: 2+ years ### "My primary messaging app" December 14, 2024 4.0 It’s actually very good. I use it everyday and as my primary messaging app. Pros It’s used by a lot of people from my country. It has good features, like stickers, replying to specific persons, heart and other reactions, share and upload photos and files. Cons It removes certain files after some time; it’s not as user western countries. Review Source CD Cherubim D. Systems and Network Engineer Retail Used the software for: 1-2 years ### "Viber: Secure, Reliable, Easy to Use and Fun Communication Platform." January 8, 2025 3.0 Overall, Viber offers a dependable and easy to use communication platform. One of its key strengths include free video and voice calls. Robust end to end encryption for privacy and engaging features like stickers and group chats. Pros What I like the most is the Free and Video Calls which are Reliable, high quality calling options and is available worldwide. Cons What I like the most is the limited features and participant capacity compared to other apps or messaging platforms. Review Source VJ Vershley J. IT Consultant Computer Software Used the software for: 1-2 years ### "Solid application but still needs some innovation" January 24, 2025 3.0 Overall good experience it does the job but more people tends to move to more lightweight competitors applications. Pros A lot of functionalities bundled into one app. Love the stickers and emojis. Viber has always been the best with their stickers. Cons The functionalities are all mixed up in the app which makes the app feels old app. The UI still needs some rework. Review Source MSM Myat Su M. IT Help Desk E-Learning Used the software for: 2+ years ### "Viber - Excellent Chat Application for business and personal" February 7, 2025 4.0 Pros \- My Note : We can easily take a note in the Viber. No need to open other note app. - Pin - We can pin important Chat or group. So, we can easily access top of the screen. - Backup & Restore - Sometimes we need to migrate our devices. This feature is excellent. Cons I don't have much. But sometimes, ads are appear. This is not critical. I enjoy to use the Viber. Review Source LA LISSETTE A. Junior translator Translation and Localization Used the software for: 2+ years ### "My experience using Viber" January 21, 2025 5.0 More than satisfied calling and messaging with Viber Pros Fresh and innovative application to keep in touch with my contacts. It was the first app I downloaded for call and messaging many years ago and I still have it till today. Cons Honestly there is nothing I wouldn’t like about this app Review Source KN Kiril N. Senior Developer Information Technology and Services Used the software for: 2+ years ### "Good communication app" January 11, 2025 4.0 Good for instant messaging and group chat! Pros Works perfect for instant chat and group chat. Cons After update you have to open the app once to activate the notifications. Review Source PEP Pan Ei P. IT Helpdesk Education Management Used the software for: 2+ years ### "My Review of Viber" December 2, 2024 4.0 Pros I like many features about Viber but the most feature I like is backup & restore feature. Because this feature is very useful for me. I can backup my chat history to my drive and can restore easily with my new phone or tablet. Cons I don't have Cons about Viber. I think It was created for every user to connect fast & easily around the world. Review Source MMK Myo Min K. Web Developer Computer Software Used the software for: 2+ years ### "Viber is secure and high quality Video Call" November 13, 2024 5.0 I have over 5 years experience with viber. Pros Viber is high quality video call to other viber user and very secure. Cons If you don't use wifi or you use mobile data, you can cost for high quality video call. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) WhatsApp is use vpn to communicate to other in Myanmar. Review Source KM Kasun M. Civil Engineer Civil Engineering Used the software for: 1-2 years ### "Nice messaging app " December 8, 2024 4.0 Operation wide this app is nice and user friendly Pros Widely using messaging app which allows video and voice calls. Nice app with emojis stickers etc. with good messaging environment Cons Personally I do not like the appearance of this software which feels something not professional Review Source NH Nicole H. Verwaltung Security and Investigations Used the software for: 2+ years ### "Super Kommunikationsapp" May 26, 2025 4.0 Pros Das man sich ohne Telefonnummer einen Account erstellen kann und direkt loslegen kann. So hat man mehr Privatsphäre Cons Das man teilweise die Nachrichten trotz Internet nicht losschicken kann. Der empfang ist nicht so stark, wie bei anderen Messangern Review Source Similar Products Featured ## Related categories [Customer Communications Management](https://www.capterra.com/customer-communications-management-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.