# Page 4 | Viber Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Viber the right Customer Communications Management solution for you? Explore 4060 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180348/Viber/reviews --- Viber 4.4 (4060) [View alternatives](https://www.capterra.com/p/180348/Viber/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Viber ## Showing most helpful reviews Showing 76-100 of 4060 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EA Eugene A. Fitness coach Health, Wellness and Fitness Used the software for: 2+ years ### "Most adorable and comprehensive app " May 4, 2022 5.0 Vibes is very easy to use and very user friendly,having a good quality of video calls and clear audio meeting with more than 1 person , gives you the access of upload video ,audio files and more I love to use vibes all the time and I recommend everyone to obtain this great app for the use of your work and personal things Pros Build your community Multi platform High quality in calls and videos High quality in massages chat Cons Lack of multi device support and I hope for the management to work on that Review Source desmond A. Head of quality standards and accreditation Education Management Used the software for: 2+ years ### "Viber: A great pioneer of voIP calls and messaging" July 14, 2022 4.0 Very satisfied using this communication app Pros Clarity of sound during communication and easy to operate interface Cons The fact that few people use this amazing social media app. Alternatives considered [Twitter/X](https://www.capterra.com/p/214056/Twitter/) Reason for choosing Viber Viber offers better voice and messaging service quality as compared to the rest Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Prestige and class, I see Whatsapp as too common. Review Source VR Verified Reviewer J&W Tile Works LLC./owner and installer Construction Used the software for: 2+ years ### "My personal experience with Viber" March 17, 2022 5.0 My overall experience with Viber has been nothing but great,and problem free from day one,try it you won't regret it Pros I like most about Viber,is that it's completely encrypted,and you have the choice to encrypt each message or file,or conversations individually if needed Cons There aren't any cons about Viber that i can recall,so in other words it's great and the best in the market Review Source VR Verified Reviewer President Non-Profit Organization Management Used the software for: 2+ years ### "Viber for NGO team and stakeholder communications " May 17, 2022 5.0 It has definitely become a staple for communication internally and with out stakeholders. Pros It's free, yet robust enough to handle big groups of people communicating with each other. Another is that it is available for every device type and OS. Cons The video calling. It would drop video or go off sync too often, we ended up needing to close our vmeeas for the duration of the call. We were more than 3 people calling at a time when this would happen though. Review Source VR Verified Reviewer Registered Nurse Hospital & Health Care Used the software for: 1-2 years ### ""My Notes" feature is the BEST!!" December 20, 2021 5.0 A very very helpful app that i am always running into every morning for my daily notes prior sharing my messages to my colleagues/partners/clients. I am giving this app 10 out of 10 rating because of its uniqueness. Sorry, that i have been repeating this feature over and over again, to anybody who can read this, because really!! you have to try it to yourself. Pros What i like most with the app is the "My Notes" feature. This is one of the best feature i encountered so far. I am a very keen to details when it comes to work or business related informations. So to avoid miscommunications, i normally jot down all my ideas and concerns using this unique feature. I am so ADDICTED that i am using it over and over again in a day. Ranging from 10 or more notes fairly a day, again this is depending on the work load i have. Yes, indeed, a very effective attribute of the app that will help more users like me to keep on using the app and will help to attract more possible users to get it. So please do not remove this feature, instead improve it more. Cons So far, I don't have any cons to enumerate for this app. My experience using the software has always been so great. However, may i suggest if you can enable adding a document sharing on "My Notes". This will be a great help for me and probably for other users who's been using the feature so bad. Review Source DR Donabel R. Account Manager Real Estate Used the software for: 1-2 years ### "Connecting both worlds " November 15, 2022 5.0 My experience was great and it's been very helpful to me ever since I'm using Viber and been recommending, suggesting and mandatory that everyone on my team has Viber app on their phones. So far, I haven't encountered any problems with the app. Thank you very much Viber. Pros The product is very easy to use and I been using it for a very long time. I would recommend using Viber because it's everything. People all over the world have been using it. What I like the most is caller ringtone, it's an attention grabbing and I liked it. Cons The least thing that I don't like in Viber is sometimes the video calling. I've experienced the person who was on the other call is freezing but I'm thinking it's the internet connection but I hope they will try to find a way to improve it, like make the system work better but so far it's all good and I'm glad that we have Viber in the palm of our hands. Reason for choosing Viber I choose Viber over any other product because it's convenient, easy and affordable. I don't need to spend money to reload just to make a call or send messages to my loved one's or business partners. Review Source EA Elizandra A. Administradora Arts and Crafts Used the software for: 2+ years ### "The oldest and most renowned app for work and making friends." March 8, 2024 5.0 I don't have much to complain about, I've always had good feedback with the app, the communications are excellent, and you can work, chat with friends, date a little and so on. Pros Viber is a great app, it has some functions like whtsap. If the user's internet network is good, it is quick to access and facilitates video calls in work groups and others. Cons His appearance is very restricted, it seems that sometimes he doesn't want to grow. But it would be good if they improved this subscription situation, it has complicated communication a little, creating interference and making our services difficult. Review Source FV Fabian V. Civil Engineer Construction Used the software for: 1-2 years ### "Viber the leading platform in communication and innovation." March 20, 2022 5.0 Viber has allowed us to spread our brand or business in different parts of the territory of our country and why not say internationally, it is a very practical, intuitive and easy to use tool, we have cut many communication barriers especially in the most difficult stage that It was the Ccovid19 pandemic. I recommend it for its versatility and ability to communicate without cuts or system crashes. Pros Advantages of Viber You can hide your connection status or activity, so that other users do not know what your last interaction was for a period of time of a day or more. It allows the synchronization of other social networks such as Facebook, to upload photos, videos, etc. Share files without modifying their size or original content, whether these are documents, images or videos. It gives you high privacy, since you can hide the most important conversations with a security key. Notification of a message, without having to receive several each time these notifications are presented. Cons There are few inconveniences that I have noticed in this important platform, such as the annoying ads on the page, in short, this is the means of permanence and monetization not only of Viber but of many platforms. Review Source MHM Mashudu Hilary M. Freelancer Computer Software Used the software for: 1-2 years ### "At best, it's an okay software." July 27, 2022 4.0 I used to use Viber a lot back in the day both for business and personal use and to be honest it was very helpful, however with time I don't have much use for it as most of my colleagues prefer other software over Viber. Pros Viber is quite a decent software. I like the user interface as it is very friendly, the designs are attractive and adding contacts onto the software is a breeze. I found Viber to be an excellent tool for communicating and sharing information and on top of this, staging meetings is quite straightforward. Setting up the app can be done effortlessly in a few comprehensible steps. I think it's great that video calls can even be done on 3g networks and as someone who travels to places with poor connectivity, I think this is very considerate as my business over the software can go on. The public chats option is very nice as I can explore public chats with divergent themes and follow topics which intrigue me. In case I send something by mistake, I can delete for everyone instead of deleting on one end so that's great. Cons On a sad note I have noticed that the software isn't as much popular as it was. Many of my business partners and friends prefer to communicate over Whatsapp so these days to be honest I really don't have much use for it. Lastly, even though I get that calls are supported over 3g networks, the video call quality isn't impressive and leaves a lot to be desired. Review Source Bithi R. Senior Officer Banking Used the software for: 2+ years ### "A awesome software for perfect communication" February 1, 2022 5.0 Overall the software is a power packed software. All the features in this software is so great for the users. I am highly appreciated with the software. Pros All the features of this software is just awesome. Specially video support , instant response is making it more great. I am totally amused with this software. Cons Sometimes security systems disturbs its performance. otherwise it is a great app. Review Source Devyani S. Custom Relationship Associate Banking Used the software for: 1-2 years ### "Best alternative for any messaging app like WhatsApp for business as well as people" June 22, 2022 4.0 Entirely, viber is great alternative for telegram and WhatsApp for businesses and to connect friends as well. Lots of different types of emoji sets makes it very communication friendly app. I have been benefitted much from this app in my business and client communication and client felt it much professional way to communicate than whatsapp. Pros I have been using this app for 2 years and I can be able to communicate with client professionally as this tool consist of proper communication features available for desktop app. I have been using it like a conference room where I can connect through video call to my team and discuss big projects on single platform seamlessly. Cons It lags speed while calling on iPhone very badly and even on desktop app sometimes internet get disconnected while video calling. Even sometimes I cannot be able to switch calls in same room. Alternatives considered [Telegram](https://www.capterra.com/p/180347/Telegram/) Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Due to client and business needs I have to switch something professional and hence chosen viber. Review Source Mariya S. Adobe PPhtoshop Editor Design Used the software for: 2+ years ### "I Love Viber" July 31, 2022 5.0 I am in love with Viber Pros Video Call Voice Call Documents Transfer Interaction with friends Video call meetings Photographs Transfer All features lovely Cons I never ever found anything in viber that i can say least about this awesome application. I am in love with it in all features. Review Source fM françois M. le temps d été Environmental Services Used the software for: 2+ years ### "bravo VIBER" July 28, 2022 4.0 les conférences mes appelles mon travail c es vraiment une grande révolution et grand espoir de demain Pros franchement c es un logiciel d espoir pour nous les connaisseurs en un mots c es magnifique précis à tout moments matin midi soir ça passe bien BRAVO VIBER Cons offet la vie es un combat mais bon je sais qu ici tout ira mieux malgré les ceux qui veulent détruire mais je suis serein et optimiste Reason for choosing Viber cette machine es presque partout chez ma famille mes potes amies et pour unir aussi mes clients Review Source Cha Y. Technical Support Engineer 1 (I5) Information Technology and Services Used the software for: 2+ years ### "Viber is a really cool tool" September 15, 2022 5.0 My work demands my attention with all my clients and co-workers and I need a tool that is constant and does not present me with any complications when applying it to my work, Viber is par excellence the number one application that has supported us for a long time and it is always a pleasure to run this program, since it is very easy for us to access all the functions that this application has, the quality with which we communicate is very good and it complies with all the innovations that are fashionable in the market, without leaving behind its main function, which is to keep in touch with each of the people at my work, I can always express my conferences in video calls anywhere in the world regardless of the time. Pros I really like this application because of how easy it is to implement it and achieve its mission of connecting with all our contacts immediately and without complications, every time I am using this program the calls and text messages are safe and reach their destination without any problems. external complication, Viber is a really great tool that you can get for free on the market for the enjoyment of its users, for me it is a pleasure to use this program because its interface is very comfortable and fully meets all the needs that I demand, the quality of the calls surprises us a lot and we are pleased that we can have a free program with this level of capacity and technology, it is always very pleasant to maintain a conversion through this medium. Cons This program has to have a good internet source to be able to run without any inconvenience, we have tried to enter the links, but it can be a bit complicated and due to the infrequency of the internet it loses its quality that becomes a somewhat tedious experience , it is not as versatile as it seems, there is no integration of other applications and the fact that it is not well known complicates the citations of works by this means a bit. Review Source Ani S. Key account manager Telecommunications Used the software for: 2+ years ### "Is Viber good for Business Communication?" June 7, 2022 4.0 Overall, I am satisified with Viber. No need to spend money sending messages or calling clients/partners residing abroad. International calls are rather costy, Viber solves this problem. Pros Viber is rather user-friendly, does not require frequent updates and expenses. Provides effective internal and external communication. File sending function is of great importance, you can share different formatted files, including PDFs, word documents, high definition JPGs which is helpful for a fast file sharing. Emojis are cool in the written communication where you do not hear the voice and tone of the speaker, they express the emotions easily. You do not necessarily have to use the app on your cell phone, you can install it on your PC or laptop as well. Cons The quality of video connection during the video calls is not the best. Definitely, it has a need to improve. When you are in a video call and get another notification on your phone, the video will disconnect causing a lot of inconvenience. When you send a photo and decide to delete it from your device, the recipient will no longer have access to it as well. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Personally, I think Viber is more user-friendly than What's app. Review Source MC Mirza C. Review Construction Used the software for: 2+ years ### "Viber review (Everything that common user should know)" April 2, 2021 5.0 Viber in my case is mostly used in private and business occasions. Making business deals with other companies and people have been successfully done with this app, which is the main reason why I like it and use it in my daily working routine. Fast sharing of any documents, files and photos is very important to me and that is exactly what this app gives me and allows me to do. I highly recommend it to people who are dealing with any kind of business that requires communication with others! Pros So, let's begin, the best thing about Viber is that it is absolutely free to download and use. Free talking, chatting and video calling application! Who doesn't need one, right? It doesn't matter if you are Android, iOS, BlackBerry or Windows user only thing that you need to do is install the app and connect your phone number with Viber app. After that you should get SMS verification code and basically that is it you are registered and free to use the application, for your calls, messages and much more! It is very reliable app for transferring any kind of files, documents, photos (the quality of photo always stays high), videos etc...The quality of video calls is excellent if you comparing it to other similar apps it is definitely great, probably in top 10 apps if you ask me. Group messaging, chatting and group video calls are very fast and responsive without any mixing voices when people talk . One of my favorite thing is that it is really reliable and private app if you ask me, they have really good privacy policy, which is very important thing for most of the people because everyone loves their privacy. They have cool emojis and sticker for all folks out there who love sending them for fun and laughs, you won't be disappointed in their collection I promise! Just like you won't be disappointed in Viber app and all things that is has to offer, try it out and see for yourself, you have nothing to lose only to gain! Cons Personally for me the product could always use some updates and everything always can be improved and better, but with Viber their is not much that you can do, so this should be just enough for most of the users. The only thing that could be a little bit improved and better is costumer support which is sometimes not that active and has a slow response. Everything else just fine! Review Source NT Nazir T. manager Marketing and Advertising Used the software for: 6-12 months ### "review of viber use and working together" January 15, 2023 5.0 Viber is generally well-regarded as a reliable messaging and calling app that prioritizes privacy and security. The app's main features include the ability to make voice and video calls, send text messages, share photos and videos, and create group chats with up to 250 participants. It also uses end-to-end encryption to secure all conversations which is a great feature. Additionally, Viber has a wide range of stickers, emoticons, and GIFs that users can use to express themselves, which can make communication more fun and engaging.On the other hand, some users have reported issues with the app's stability, particularly on older devices or with weak internet connections. this could lead to problems such as dropped calls or messages not being delivered. Additionally, some users also reported that the app can be slow to load, which can be an inconvenience. The fact that it is owned by Rakuten, a Japanese multinational company, it's possible that the data privacy policy and security measures may vary based on the country's laws, which could be a concern for some users.Overall, Viber is a solid choice for those looking for a reliable messaging and calling app that prioritizes privacy and security. However, it is not perfect and may not be the best fit for everyone. It's important for users to consider their specific needs and preferences when deciding whether to use the app. Pros One of the things I like most about Viber is that it uses end-to-end encryption to secure all conversations, ensuring that only the parties involved in a conversation can read or listen to its contents. This feature is very important for people who want to keep their conversations private and secure. Cons One of the things I like least about Viber is that some users have reported issues with the app's stability, particularly on older devices or with weak internet connections. This can lead to problems such as dropped calls or messages not being delivered, which can be frustrating for users. Additionally, Some users also reported that the app can be slow to load, which can be an inconvenience.Another thing to consider is that the app is owned by Rakuten, a Japanese multinational company, it's possible that the data privacy policy and security measures may vary based on the country's laws, which could be a concern for some users.Overall, while Viber is a solid choice for a messaging and calling app, with many great features, it is not perfect and may not be the best fit for everyone. It's important for users to consider their specific needs and preferences when deciding whether to use the app Review Source AM Ahya M. Review Online Media Used the software for: Less than 6 months ### "Highlight key aspects." May 25, 2023 5.0 I can use it on my business platform and the privacy concern Pros provide information and assist users with their questions to the best of my abilities. Cons Privacy concern,user interface.call quality,app performance. Review Source ET Eathan T. Freelancer Construction Used the software for: 2+ years ### "Viber is the best communications tool " March 2, 2022 5.0 Great overall experience I would recommend it to everyone that wants to chat,video and voice call with friends and family or use for business purposes Pros No registration needed for Viber, unlimited video and voice call plus text messaging to anyone anywhere,being able to message multiple people at the same time and is a available for most android,windows phone and blackberry Cons Communications are not secure and private Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) It's cheaper and easier to use with more features for your personality Review Source FA Fatima A. Freelancer Computer Software Used the software for: 6-12 months ### "Viber is a great software/application and I highly suggest it to everyone !" March 26, 2022 5.0 I have been using Viber for about 5 years, and I have not stopped using this application because I have a very positive experience. Viber is a great messenger, with many great features and it makes my life easier to communicate with my peers. Literally, it's too useful. It deserves a big thumbs up. In short, what I like most about the app is the "My Notes" feature. It's one of the best features I've encountered so far. Pros During the period of use, I noticed many things about this application: - Firstly, Viber is a free application, so it saves you a lot of money. And moreover, with this application, I can send multimedia files (photos, videos, location and audio). And it is possible to send a secret message to a user of a community, without sharing his phone number and it is available in 16 languages. - Secondly, it has at the disposal of its users the possibility to send temporary SMS and make voice calls and receive messages when the application is not running. - Thirdly, the interface is very easy to use and it is very easy for you to navigate it and it allows you to stay invisible and it is able to synchronize messages and chat history between cell phone and computer. - Finally, intuitive user interface, good functionality and support for many mobile needs of modern users, easy installation, easy transfer between mobile devices. Cons There are two disadvantages that I would like to mention about Viber: - The first: This app consumes a lot of battery in the Android operating system; and that's because the Viber app keeps the Wi-Fi enabled on the mobile even if you have disabled it. - Second: if you get photos and videos from Viber, it will automatically save this media to your phone's gallery. And this is not good because the free internal storage decreases significantly over time. Review Source Supun S. Student Computer Software Used the software for: 2+ years ### "Connect with loved ones through VIBER" December 16, 2019 5.0 Everyone who uses social media applications, definitely know about Viber. Most of them have used the application also. Viber is a great tool for communication. Viber became more popular with the introduction of sticker packs to text messaging. It makes more fun when messaging with friends using those stickers. This app is very useful for the people who have their parents, relatives or friends in abroad. We only need an internet connection to call them. Therefore calling over Viber is very cheap and simple. Viber team is frequently checks their application. Therefore bugs will not last for long time. Updates will be release quickly after fixing every minor bug. When considering all these factors, we can see that Viber is very valuable application to connect with loved ones. Pros Viber is popular social media application in these days. Most of the smartphone users use this application for their communication purposes. Viber comes with many attractive features. Viber can be used for video calling, voice calling and messaging. Clear voice and videos can be transferred through Viber if you have good network connection. Text messaging through Viber is more interesting because of the large amount of sticker packs available in Viber. I really enjoy this feature when messaging with my friends. Viber can be used in computers and tables also. Also it supports many popular operating systems such as android, iOS and windows. Cons I have not seen any considerable issues on Viber yet. I am using this application for three years. There were some bugs in older versions of Viber. But Viber team fixed those issues with updates. Rarely I experience the app is freezing while opening. The user interface of Viber is not much attractive when compared with other popular social media applications. We can send only a limited number of photos in one time. If we have a lot of photos to send, we have to send them in parts. This is a very annoying thing and a waste of time. Other than these small drawbacks, Viber is good application for communication. Review Source JL Joe L. Business Owner Broadcast Media Used the software for: 6-12 months ### "Viber has made life simpler to stay in contact with all my friends and family. Simply AWESOME!" March 5, 2022 5.0 Viber is one of most renowned programming in today. The best thing about Viber is it has extremely high security to our messages as well as having start to finish encryption capacity. Additionally, it has brilliant group call office facilities as well. More individuals can join to group call when comparing and contrasting with other applications. Likewise Viber has magnificent sticker packs to brighten our talks and chats. Pros Viber is one of only a handful of exceptional informing applications that I utilize day by day. The plan and the appearance, the shading mix is simply cool, the highlights are as well. What I love about Viber are the charming stickers and the emojis that you don't get in other informing applications. This make the discussion seriously intriguing. One thing that I don't find in other applications I use is that in Viber, you can send a coordinated message and it vanishes after the time you've set. That is cool isn't it? Another thing is that you can join chatrooms you like. You can join networks to know every one of the updates that you are keen on. Also, Viber is absolutely free from cost for individual and business use. It is effectively accessible in different working frameworks and with few arrangements and can without much of a stretch interface with your saved contacts. It also has excellent sound quality! Cons I wish Viber has the choice to transfer situations with other online media stages and platforms. Simply an idea. Aside from that, there's nothing that I had problems with about Viber. Viber sure has a lot more than most if not all other informing applications. Switched from [Elementor](https://www.capterra.com/p/169468/Elementor/) Viber is Wayyyy easier to use with extra features such as faster chats. Review Source ZS Zatoorr S. Freelancer Program Development Used the software for: 6-12 months ### "Viber Review" July 24, 2022 5.0 She was very beautiful. I met a new friend in my life Pros Uses user and password: Viber depends only on the phone number. Free and unlimited voice, video and text calls. economic characteristics. Viber application for its users, opportunities to provide calls, calls to phones Cons The quality of the connection to the Wi-Fi network or the third generation of the third generation. What you want to buy from free download site. Viber app is not available for phone models including Nokia, Symbian Review Source VR Verified Reviewer Technical Support Telecommunications Used the software for: 2+ years ### "Viber review" December 6, 2020 4.0 It is good, it is easy to use and provides fast and reliable audio\\video\\messaging service for anyone. Pros It provides easy, fast and free way for people all around the world to get in touch, either via messages or call ( audio\\video ). Also it is nice to have all sorts of stickers, via which people can spice their chats a bit, therefore making the overall experience even better. Cons Sometimes audio quality is really bad during the call, especially when people are calling from different local internet providers ( while internet quality is actually really good at the same time ). Also when people are switching from one phone number to another, sometimes old setup stays with the previous number, which gets sold after some time, so when next users gets accidentally that number, he also gets a lot of messages from some people who he\\she personally doesn't know ( and they tend to act like stalkers, because they don't believe that "new" person is using that number now ). Of course, with these kind of issues, users are never getting a help from their mobile operators and they are being sent to Viber Support instead and the whole process takes ages sometimes, when user is trying to make lets say it like that, a new viber account with "old" number. Lastly, sometimes it becomes in general unusable, which is the result of new update which is a "must be" thing to be performed if user wants to use viber without any issues, so getting a message that there is a new update should be implemented. Also same goes for PC version of viber, which sometimes is generally very laggy and has bugs for the update feature ( because I tend sometimes to get 2-3 messages for update during the same week, but startup of the application stays the same - very slow ). Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Because Viber was way better for me in every aspect, when compared to WhatsApp. Review Source Masdiana M. Administrative Assistant Banking Used the software for: 1-2 years ### "My experience with viber in business settings" May 21, 2021 4.0 Overall, Viber is an excellent forum for simple chatting. While it has some limitations, it is incredibly user-friendly. As far as I'm concerned, Viber is now one of the best options for chatting. I'm delighted to be able to use Viber to communicate with my friends and colleagues and conduct official business. Pros Viber is a helpful app for people of all generations. It establishes bonds between friends, family, and individuals. Viber allows you to share files, videos, and photographs in addition to messaging and calling. It facilitates the exchange of ideas and improves communication. People consider Viber to be a sharing app because sharing photos doesn't diminish the quality. It is beneficial for teachers, leaders, colleagues, and family to interact with a significant number of people by forming groups—Viber aids in the maintenance of tight bonds. Feelings can be expressed with the aid of stickers and emojis. Viber has several features that can help people communicate more effectively. It is simple to work using a cell phone number. Cons Viber has many benefits, but it also has several drawbacks. The file-sharing restriction. It can be hard to access upgraded Viber on some mobile devices. Getting old data back after reinstalling Viber is a challenge. Although we can share files, the size of the data we can share is restricted. For Viber's features to work correctly, it needs high-speed internet. Unknown people can often contact you via Viber simply by knowing your phone number. Viber has been updated from an older version, and it is hoped that it will be able to transcend its current shortcomings and continue to improve. Switched from [Meta for Business](https://www.capterra.com/p/213257/Facebook/) Facebook is not a good choice as communication platform for business. 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