# Best Case Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Best Case Software - reviews, pricing plans, popular comparisons to other Bankruptcy products and more. Source: https://www.capterra.com/p/180363/Best-Case-Bankruptcy --- # Best Case Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Best Case ## What is Best Case? Used to prepare more than 80% of bankruptcy cases filed nationwide, bankruptcy professionals rely on Best Case by Stretto to streamline tasks and remain court compliant. Unparalleled technology features increase productivity, and timely software updates ensure cases are always filed with the most up-to-date federal and local forms and filing figures. The industry’s most comprehensive software helps professionals effectively manage cases from preparation through post-petition activities. ## What is Best Case used for? [Bankruptcy](https://www.capterra.com/bankruptcy-software/)[Law Practice Management](https://www.capterra.com/law-practice-management-software/)[Legal Case Management](https://www.capterra.com/legal-case-management-software/) Top alternative Featured Overall rating Based on 39 user reviews Reviews sentiment Positive 72% Neutral 8% Negative 21% Starting price $2395 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Best Case?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.bestcase.com&name=Best Case) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Best Case 3.9 (39) VS. [4.4 (286)](https://www.capterra.com/p/140815/Filevine/reviews/) Starting Price $2395 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (39) Ease Of Use 4.4 (285) Value For Money 3.5 (35) Value For Money 4.2 (216) Customer Service 3.7 (34) Customer Service 4.3 (258) ## Best Case alternatives [4.7 (524)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (790)](https://www.capterra.com/p/115613/MyCase/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.7 (1,725)](https://www.capterra.com/p/105428/Clio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (125)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/180363/Best-Case-Bankruptcy/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Exemption Management 3.0 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Identify and track situations that legally reduce financial liability Document Management 2.5 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Electronic Filing 3.3 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Transmit documents to regulatory authorities over the web For Lawyers 1.8 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Software is specifically designed to address the needs of professionals in the law industry Calculators 2.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important A tool for automating mathematical calculations Client Management 3.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Best Case 54 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Data is backed up automatically to prevent data loss Management of a legal case related to insolvency of a business or individual Track the list of items required to be billed/invoiced to clients Create, manage, and send invoices or bills to customers Setting up the amount/charge for per hour of work by a company or professional A tool for automating mathematical calculations Track and manage schedules and meetings via an integrated calendar Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Access and track notes regarding case activities and updates within case files Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Notifications received when important dates and deadlines are coming up A collection of customer information such as contact details, demographics, previous interactions, etc. Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Import and export data to and from software applications Manage and maintain a detailed record of information and updates associated with each court case Custom forms to streamline repetitious aspects of a document Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Transmit documents to regulatory authorities over the web Identify and track situations that legally reduce financial liability Monitor and record expenses such as purchases or charges incurred Create, save, and store files Software is specifically designed to address the needs of professionals in the law industry Automate repetitive tasks such as filling out information or creating certain types of forms Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Captures invoice data and maintains comprehensive records for auditing and reporting purposes Systematic approach to handling legal cases, matters, or projects within a law firm or legal department Repository of industry-specific forms that can be used as is Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Create, manage and track all task activities and progression Track the status and progress of tasks Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Manage bookkeeping for client trust accounts Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.8 (39) 3.8 Based on 39 reviews ## Pricing Value for money 3.5 (35) Free Trial Desktop Multi-User $2,395 Per User,Per Month Value for money 3.5 (35) 3.5 Based on 35 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (34) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (34) 3.7 Based on 34 reviews ## User reviews Overall rating 3.9 Based on 39 reviews Filter by rating 5(22) 4(6) 3(3) 2(2) 1(6) Mentioned topic Sorted by most recent Sophia S. Paralegal Law Practice ### "Good Desktop Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 May 21, 2024 Pros The Client Portal in connection with the desktop software made for an easy program to manage bankruptcy petitions, and attorney analysis of how the client's financials look. Cons Since it was a desktop version that required installation into a server, it was not ideal for a small firm. I under stand there is a cloud based version now... but it is pretty pricey, so we did not go that route. Switched from [NextChapter](https://www.capterra.com/p/168766/NextChapter/) We switched firms and needed a cloud based program, at the time (04/2022) the client portal feature was not available in Best Case's cloud version. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 22, 2024 Thank you for your review. We are happy you are enjoying Best Case by Stretto. We develop technology solutions that simplify workflows and help Attorneys increase productivity. SP STACIE P. Attorney Law Practice ### "Horrible Support and Efiling Interface" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 March 7, 2024 Very disappointed. I used the desktop version for years and switched to cloud based and its ends up taking a lot of time trying to work around the bugs Pros That it helps calculate totals and cross references entries where applicable Cons That the Efiling feature does not work and support directs you to file manually. The program also freezes frequently and doesnt load the forms Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 7, 2024 Stacie P - Thank you for your feedback. A member of Stretto’s Client Services Team will contact you. JA Jeffrey A. Legal Assistant Law Practice ### "Learning to Hate it" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 2/10 February 7, 2024 Even your survey sucks. You ask if I switched from another product but I cant submit unless I pick one of your choices, none of which is the CIN Compass that you sold but do not have on the list. So I have to check "I don't know" like I'm some dummy. Pros there is really nothing I would tout about it Cons We previously had the app version of CIN Compass. When we were forced to switch, we tried to give BC the benefit of the doubt. The more we use it the less we like it. It apparently has lots of extra features that we really don't need or care about. The old CIN had much better "visibility" in terms of seeing a list of property and the corresponding exemptions. BC seems to log off constantly. we have it set for the longest duration - 2 hours - which still means logging on 4-5 times per day. What's worse, it will log off but not shut down, so it will let you type in info, only finding out that you were wasting your time when you click "save." Lots of small details too. Too many to put in review Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 9, 2024 Jeffrey A, thank you for bringing these issues to Stretto’s attention. Please contact us at 800.492.8037 and we will resolve your issues. SR Sarah R. Office Manager and Paralegal Law Practice ### "Great tool and love the new add-ons!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 15, 2023 It's been great. They're making a lot of improvements lately and staying on top of new legal trends Pros I love that all of our client data can "live" in one place for our bankruptcy clients. I also love the reports I can pull for various projects. I also really love the Invoices and Payments feature. Cons The reports don't include the full SS#, there is no spot to add a DOB, and you can't copy the SS# to paste elsewhere. The interface needs updated. It's a very dull looking program. Spice it up for us! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 19, 2023 Thank you for taking the time to post these comments. We are happy you are enjoying Best Case by Stretto and having a positive experience. Please don’t hesitate to contact us directly if we can be of any assistance! KZ Kevin Z. attorney Legal Services ### "Terrible support. Believe the other reviews about this!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 11, 2023 An unmitigated DISASTER!!! I hope it doesn't put me out of busienss! Pros NOTHING!!! The tutorials are TERRIBLE. They tell you everything is "intuitive" when it's really the OPPOSITE of intuitive. Cons BEST CASE TECH SUPPORT IS THE WORST!!! Tonight is a perfect example. I'm at my office it's 7:00 pm ET. I called for tech support at 5:30 pm ET and I was 5th in the Queue. At 6:05 pm, I became 1st in the queue (they are supposed to be there until 7:00 pm ET). From 6:05 to 7:00 pm, every few minutes, I heard: "You are now 1st in the queue please wait for the next available person." At 7:00, I heard "The office is now closed." This is typical. I barely reach tech support 50% of the time that I call them! And they barely EVER call back when you leave a message. The other bad reviews on here, BELIEVE THEM!!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 11, 2024 Thank you for your feedback. A member of Stretto’s Client Services Team will contact you. KS Kellee S. Legal Assistant Law Practice ### "Best Case is not what it used to be, would not recommend. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 16, 2023 This software has tremendously gone downhill over this past year to the point that it is unusable causing us to miss deadlines and have to manually file. Long hold time for technical support (hours). Promises of return calls/emails regarding issues that were never received. There is a lack of customer care and technical support. Pros In the beginning, the ease of use was great. Cons Since the new updates to the software, we have had nothing but issues. There are many glitches where it will not calculate figures correctly, delete entries without being prompted, will not allow us to file using the software, does not save entries at times, and freezes up frequently causing you to have to log out and back in, forms are not being updated as needed, and signature pages not attaching properly. At this time, we are not even able to utilize it to file our bankruptcy cases, causing us to have too manually file them. Getting through to tech support is a nightmare. Long hold times (hours). They have to submit a 'ticket' to developers. There is no time frame given as to when issues will be resolved. They do not contact you back to see if the issue has been fixed. One option is to email tech support, however after several attempts, we never once received a response or call back. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 11, 2024 Thank you for your feedback. A member of Stretto’s Client Services Team will contact you. MK Maggie K. Attorney Legal Services ### "Do not purchase" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 11, 2023 This software has cost us thousands of dollars in decreased productivity. Pros I have used this software since 2004. We transitioned to their online version a year ago. Initially, it was glitchy, but now it is unusable. It will not electronically file our cases any longer, my staff have manually filed two cases this week. The wait time for tech support is several hours. They have not responded to my emails requesting assistance. The software malfunctions and lack of ability to contact technical support caused us to miss a deadline for a client. They system loses information. It lost an hours worth of work when my staff was sharing her screen with their tech support. Even after sending an email demanding a refund, they still do not respond to my emails. This software is unusable at this time. Cons The software is in a constant state of malfunction. Prior to their switch the online platform, tech support calls were answered instantly. Now my staff have waited on hold hours without their calls being answered. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 12, 2023 Maggie K, thank you for bringing these issues to Stretto’s attention. Please contact us at 800.492.8037 and we will resolve your issue. DB Derek B. Owner Law Practice ### "Best Case - Great software for filing bankruptcy cases " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 14, 2023 Overall we have had great luck. When trying other case management systems for filing a BK case, they were still lacking when compared to Best Case. Pros It makes preparing the BK petition really easy. You can electronically file everything with the court. There is an ECF feed integration. Cons The interface is a little outdated. It reminded me of the old Windows 95 days. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 26, 2023 Thank you for your review. We are happy you are enjoying Best Case by Stretto. We develop technology solutions that simplify workflows and help Attorneys increase productivity. MH Michael H. attorney Law Practice ### "BestCase is the WorstCase for Chapter 7 and 13 filings." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 31, 2023 I have not been able to get anybody from BestCase to ever help other than to be driven to some sort of India-based call center where I get, "I'm so sorry you are experiencing this problem....." followed by no help whatsoever. Pros Not much. What do I like? I'm going to end my relationship with them as they have not caught up with the rest of the industry and their customer service is so frustrating it makes the decision easy. That's what I like. Nothing at this point. Cons I can't modify Chapter 13 Plans except in a tiny microscopic font that cannot be modified. Also, it does not take in to account various requirements in the Eastern District of PA bankruptcy Court. Reasons for choosing Best Case I used if for several years, limping along. Now I'm going to change. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 11, 2024 Thank you for your feedback. A member of Stretto’s Client Services Team will contact you. CD Christi D. Paralegal Law Practice ### "I love Best Case and highly recommend the software for client management." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2022 I have used Best Case since 2009 and wouldn't consider using any other bankruptcy software program. Pros I found Best Case initially easy to learn and use. There are help topics designed to assist you when you need it. Stretto offers webinars to help with ongoing instruction. The presentations are always very informative. The support staff at Best Case are very patient and kind and are always eager to help and always helps me resolve my issues. I consider Best Case to be the industry standard. Cons I cannot think of anything I least like about Best Case. Reasons for choosing Best Case It is simply the easiest software program to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 26, 2023 Thank you for your review. We are happy you are enjoying Best Case by Stretto. We develop technology solutions that simplify workflows and help Attorneys increase productivity. [View all Reviews](https://www.capterra.com/p/180363/Best-Case-Bankruptcy/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [NextChapter vs Best Case](https://www.capterra.com/compare/168766-180363/NextChapter-vs-Best-Case-Bankruptcy) [Jubilee vs Best Case](https://www.capterra.com/compare/156277-180363/Jubilee-Bankruptcy-vs-Best-Case-Bankruptcy)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)