CINgroup

Best Case Bankruptcy


4.5 / 5
14 reviews

Who Uses This Software?

Legal professionals preparing and filing bankruptcy cases, including attorneys, paralegals and office support staff.


Average Ratings

14 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $995.00/one-time
  • Pricing Details
    Initial user license. Maintenance plan offered annually.
  • Free Trial
    Yes
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • CINgroup
  • www.bestcase.com
  • Founded 1993
  • United States

About Best Case Bankruptcy

From start to finish, Best Case Bankruptcy software has everything attorneys need to prepare, file and manage Chapters 7, 9, 11, 12, 13 and 15 bankruptcy cases. Built-in tools boost time savings on every case, and integrated data eliminates tedious manual data entry and increases accuracy. And with Best Case, you can be confident knowing you always have the most up-to-date federal and local forms and revised Census Bureau and IRS data. Download a free demo version today!


Best Case Bankruptcy Features

  • Billing & Invoicing
  • Calendar Management
  • Case Notes
  • Client Management
  • Conflict Management
  • Contract Management
  • Docket Management
  • Document Management
  • Email management
  • Expense Tracking
  • Task Management
  • Time Tracking
  • Trust Accounting
  • Bankruptcy Case Management
  • Calculators
  • Calendar Management
  • Client Management
  • Critical Date Alerts
  • Document Management
  • Electronic Filing
  • Exemption Management
  • Forms Automation
  • Legal Forms Library
  • Task Management
  • Time Tracking

Best Case Bankruptcy Reviews Recently Reviewed!


20-year Continuous customer

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have filed about 800 Chapter 7s using Best Case. Their one-touch filing of the first petition has always worked, even as the court changed from older software to ECF, and even when the Means Test was introduced. I have cannot remember ever having to fill in the initial forms manually. The deluge of filings in 2005, in the two weeks before the Means Test started, was heavier than it ever was during the financial crises, and Best Case hung in there. Considering that one-touch is basically a huge macro, I was amazed. Adding credit reports was a real plus. The quick access to the docket is very helpful. I am a one-person office, with a part-time secretary, and this software is what made a small bankruptcy practice possible.

Cons: The new forms that came out two years ago were a little strange, to say the least. Best Case responded by mirroring some of the strangeness. The two, almost but not quite duplicate, questions about sole proprietor businesses are not clear on the forms, and I was hoping Best Case would offer more clarity on the forms. They have simplified some of the forms double negatives, but the screen layouts do not flow as well as they could.

I am always nervous when a small, excellent company gets bought out by successively bigger companies, because eventually the drive for cost-cutting goes to the heart of the product. Management decisions are made by non-lawyers. So far so good with Best Case.

A lot of the newer add-ons are not useful for my size office, but I cannot say they are negatives.

Overall: I love doing small bankruptcies. People get immediate relief on the initial consultation. Best Case allows me to tell 95% of them exactly what is going to happen during the process. I am a computer person, and this is the best functioning software I have ever used.

Vendor Response

by CINgroup on March 01, 2019

Thank you for reviewing Best Case, David! We're so glad the software has been such a great tool for you over the past 20 years (and thank you for 20 years of business!).

Throughout the years and changes, providing best-in-class product and quality support has been, and will continue to be, our top priority.

Great Product

Feb 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is a complete package that allows you to use as many of the feature that you need, and it does everything I need it to do. The Support is great and easily reached.

Cons: The Chapter 13 Plan software is great, but I would like to see it have a feature that would allow us a working copy area that would allow me to make possible changes to the plan without having to go back and put it back where it was if I don't like the changes.

Overall: I have been with Best Case for over 15 years, I have watched it grow and get better and better, and I would highly recommend it to any bankruptcy practitioner.

Vendor Response

by CINgroup on March 01, 2019

Bruce, thanks so much for your comments! We appreciate you taking the time to submit a review. Also, 15 years...thank you for your continued business!

You'll be happy to hear that we're working on enhancements to the Chapter 13 Plan Calculator in our online solution. This new feature will allow you to compare and determine the best plan for your client. Stay tuned for more information!

Simple and Easy

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is easy to use. They update all the time which ensures that you are filing to appropriate documents according to your venue. They are willing to assist you in any questions that you may have concerning functions. There have been times we have lost all our data and they have assisted in retrieving that lost information.

Cons: Would like to use the add-ons but fees keep us from doing so. Maybe could provide training on the add-ons and how they are beneficial for the cost.

Overall: Save time!!!!

Vendor Response

by CINgroup on February 27, 2019

Thanks so much for your review, Melissa! Keeping forms up-to-date is such an important part of our software.

For training on features, check out the monthly Best Case Best Practices webinars. Our training specialist walks through a different topic each month. Keep an eye out for features you'd like to know more about! bestcase.com/webinars

Best Case is the Total Package

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Best Case Bankruptcy provides bankruptcy attorneys with all the tools they need to file petitions. From importing creditors names and addresses to registering debtors for credit counseling classes, Best Case saves us time and money. It also includes useful tools for calculating monthly income and valuing assets such as automobiles. They also provide excellent customer service over the phone.

Cons: There is nothing not to like about Best Case.

Vendor Response

by CINgroup on February 27, 2019

Steven, we're thrilled to hear that Best Case is a comprehensive solution for your firm! Thank you so much for taking the time to submit a review.

Best Case is Best!

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We have been using Best Case for years. Best Case keeps up with changes and works with Courts to get things right. Their reps are easy to talk to and very knowledgeable.

Cons: North Carolina's exemptions portion could be a little simpler to complete.

Overall: Best Case has worked well with our firm to help us understand the process and make it work for us. We feel we can rely on their support.

Vendor Response

by CINgroup on February 27, 2019

Thanks so much for your review, Vicki! We're happy to hear that our support has been so helpful. We appreciate your feedback.

Great Program to Use to Prepare Bankruptcies

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like being able to download the credit reports directly into the schedules.

Cons: That some of the information from the credit reports does not download properly or is not complete.

Overall: I have been using Best Case since 2000. I think its a great program to prepare bankruptcies.

Vendor Response

by CINgroup on February 27, 2019

Anthony, thank you very much for reviewing Best Case! Importing Bankruptcy Credit Reports is such a time saver - so glad you're using this feature! We appreciate your feedback.

Quick, simple, and easy to use

Dec 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I used this product for approximately 7 years while working for a bankruptcy attorney. This program was shown to me within my first few days of working in the bankruptcy field, and it was so easy and simple to use. I highly recommend it for anyone who is handling bankruptcies, whether it's an attorney or a paralegal. I was even able to download the program on my home computer and easily transferred files from my computer to the program at my office with absolutely no delays, no mistakes, and no errors from the transfer.

Cons: Nothing. This program was absolutely fantastic.

Vendor Response

by CINgroup on December 27, 2018

Jennifer, thank you so much for your review! We appreciate your positive feedback, and we're glad to hear that you had such a great experience using Best Case.

A really great software

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, very efficient and support staff are great.

Cons: There is nothing that i do not like about this software

Vendor Response

by CINgroup on February 27, 2019

Thanks so much for your review, Candice! We're happy to hear that Best Case is such a great tool for you!

Fabulous Bankruptcy software

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is user-friendly and current.

Cons: I do not have anything negative to say about the product .

Overall: Excellent

Vendor Response

by CINgroup on April 01, 2019

Thank you for your review, Barbie! We're happy to hear that you've had an excellent experience with Best Case.

Quality features, but not quite up to technical standards

Apr 30, 2019
4/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I think BestCase has taken a lot of time to develop a software that functions as intended. It is FUNCTIONAL. It has some features that newer, more modern software companies are lacking including features for how property is owned (percentage wise), and a slick way to apply some of the exemptions

Cons: From a new user standpoint, this software is confusing to learn. It is not very intuitive. I also am not a fan of this software because it is not internet based. Meaning with multiple users, there can be significant confusion when one person is making changes, if those changes do not get "re-uploaded" to the other persons drive. It has overall caused errors, and problems because of this.

Overall: Overall, I wouldn't say we were unhappy with the experience with Best Case. However, I think they are lacking in design to keep this software relevant and functional for modern users.

Seems like pretty solid software with lots of updates

Apr 10, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Updated forms came down very regularly, and were easy to load into the software. It sets up a good system for flow through on bankruptcy filings from start-to-finish in each state, and was easy to work with for our staff.

Cons: The UI was dated when we used it, but that was a few years ago and it may have been improved since then.

Vendor Response

by CINgroup on April 11, 2019

Thank you for taking the time to review Best Case, Kevin! We appreciate your feedback.

Capterra loader

Industry standard for a reason

Apr 22, 2019
4/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: This software is filled to the brim with tools and tweaks for almost every contingency.

Cons: Using this could take a lifetime to learn all of the tricks.

Vendor Response

by CINgroup on April 26, 2019

Thank you for your review, John! If we can ever help by offering Best Case tips or best practices in the future, please reach out. We want to make sure users get the most out of the software!

Living off the same code for 25 years!

Apr 25, 2019
3/5
Overall

3 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: It's familiar. It does the job it is supposed to do.

Cons: Seriously, Best Case. It's 2019, and it's time to make a Mac Version. Sure, Macs are only about 10% of all computers sold, but many legal professionals prefer them. This is basically the same Windows 95 UI that you've been milking for years. CIN's Compass was a promising alternative since it is "in the cloud", but alas, that requires a PC for full functionality too.

Overall: It's an ok program, but it is well past time to update it.

Best Case is the Best Software.

Feb 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Best Case is easy to use. They havea great support system and keep you updated on all changes. No other Software service works as well as Best Case.

Cons: I have no complaints. There is nothing that I dislike.

Overall: Best Case has never let me down. The filing always goes super smooth.

Vendor Response

by CINgroup on February 27, 2019

You can always count on Best Case, Ken! Thank you for taking the time to submit a review. We appreciate your positive comments!