Who Uses This Software?

Online class based management software. Whether you are large or small, ClassBiz can improve and automate all your admin tasks.


Average Ratings

5 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • ThinkSmart Software
  • www.thinksmartsoftware.com
  • Founded 2007
  • Australia

About ClassBiz

ClassBiz holds all of your business admin in one place. Whatever the size of your business, ClassBiz will improve and automate all of those time consuming admin jobs we hate! Once you try ClassBiz, you'll never want to return to time consuming spreadsheets and generic scheduling software again. ClassBiz provides web based access (login from anywhere), free automatic software updates, affordable monthly subscription, unlimited logins for staff and free/unlimited fanatical support.


ClassBiz Features

  • Calendar Management
  • Confirmation/Reminders
  • Discount/Coupon Management
  • Group Registration
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Surveys & Feedback
  • Wait List Management

ClassBiz Reviews Recently Reviewed!


Great product - Does what it say on the tin!

Jan 24, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: All the components of running a business which involve classes, staff, billing, collection of personal data etc are in one place.

It is very easy and quick to set up, and to learn how to use.

The staff are always on the end of the phone to give you personal instructions if you have a problem. No recorded messages!

Cons: Very little. Improvements are being made all the time.

I would like to be able to set an alert for 'overdue payments' if possible.

Overall: This is such an excellent software package. Classbiz does everything it says on the tin - and more. It is great value for money.

At first I was a little nervous about implementing this system. However, it was quick to set up, and the Thinksmart team guided me throughout the whole process. No query was too much trouble, no matter how many times I rang.

It saves so much time. I now actually feel I have my life back and just wanted to say that I would thoroughly recommend this to anyone with a small business where the paperwork, organisation and administration was taking over. Now we can concentrate on other areas that will take our business forward. The new updated software it is even better and this has actually already solved a couple of the small points I was going to ask about. Brilliant.

My experience as a franvchisee

Jan 24, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: There are so many functions. I am constantly finding new ways to use it! It also helps me to keep track of all my information and allows me to easily make changes. The support I have received from the executive both via email and over the phone has been second to none. Any problems have been addressed quickly and I have felt very well supported - as someone who is not very technical this has meant a great deal to me.

Cons: It has taken me a little bit of time to get to grips with how to use it but that is only because it is so versatile and has so many useful tools, so not a negative point really!

Overall: I wasn't sure I would use ClassBiz a great deal initially, but it has been hugely beneficial in helping me stay organised, get customers signed up quickly and easily and meant there is very little paper work which is great. As I have already mentioned, the technical support team have been a lifesaver too when I have struggled with anything!

Great customer support

Jan 23, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The customer support with ClassBiz is second to none. Everyone is very knowledgeable and willing to help. Being able to sync with GoCardless is a great plus as well as providing the ability for a payment platform. Customers find it easy to register and pay for classes and GDPR was handled very well. Price is very competitive and willing to add in bespoke features.

Cons: The system isn't always as intuitive as you'd like and often there are multiple steps/clicks for something that seems straightforward.

Overall: ClassBiz makes it easy to set up, invoice and keep registers for classes and also to maintain your customer database.

ClassBiz is fantastic!

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It is easy to use and accessible for everyone and the support we get is just fantastic!

Cons: When things go wrong for our franchisees!

Overall: The experience we have had with ClassBiz has been fantastic, if any franchisees have any problems, or difficulties getting to grips with the software there is always somebody on hand to help them! It does everything that we want it to do and updates are being added so we can do even more which is just brilliant!

I like the integration

Jan 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It can integrate with accounting software like Quickbooks and Xero which can save a lot of time.

Cons: Aesthetically, it could look better than it does