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Amazon Chime

Amazon Chime

4.4 (124)
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Recent review

"Easily chime in with Amazon Chime"

4.0

Stéphane N. - DevOps EngineerAugust 27, 2024

STARTING PRICE

$1


Free Trial
Not Available

EASE OF USE

4.3/5

Based on Capterra user reviews

TOP RATED

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What is Amazon Chime?

Amazon Chime is a frustration-free online meeting and video conferencing software that enables seamless meetings, video calls, and chat. This cloud-based business communications platform makes it easy for teams to meet, chat, and place business calls.

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Amazon Chime Integrations

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Amazon Chime

4.4 (124)
Amazon Chime

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Total Features
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Value For Money
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Key user insights about Amazon Chime

Based on of verified reviews collected between December, 2018 and August, 2024
avatar 1avatar 2avatar 3avatar 4avatar 5avatar 6

Online meetings

Based on 33 reviews
Users appreciate that Amazon Chime allows them to arrange meetings and exchange information easily, making it a convenient tool for joining online meetings. They find it to be a great alternative to other virtual meeting tools, noting its ease of use and simplicity in creating and joining meetings. However, users have reported issues such as connection problems, sound distortions, and difficulties when clients choose Chime as their meeting platform, as well as finding its in-meeting functions less intuitive compared to Zoom.

Video conferencing

Based on 23 reviews

Reviewers find Amazon Chime's video conferencing features to be highly effective, particularly appreciating the options for video and audio calls. They note a significant reduction in call drops and find the platform useful for facilitating business meetings via video. Users also highlight the software's daily utility for messages and calls, emphasizing its ease of use and reliability in a business context.

Pros

  • The features are fast, secure and useful. It is free, I don't know if it has paid plans but even the free version works fine for almost all needs.

  • The meeting quality, both audio and video, was very good. All of the basic functionality was there too.

  • Has whiteboard su[pported for remote collaboration. Awesome integrations with Amazon products.

  • It seems simple and easy to use, it shows who are expected to join a call which is very helpful. Video quality also good.

Cons

  • Not a whole lot to complain about and the one thing that stuck out to me might just be a lack of familiarity.

  • Chime has no option to set it up as a default.

  • Sometimes it lags out for apparently no reason but that is very rare and it seems Amazon has fixed it.

  • How is a company supposed to do business with no phone system. We have not switched to another product YET...we have not phone to call other products.

Most Recent Video User Review for Amazon Chime

SEE ALL VIDEO REVIEWS
Video Review

amazonchime screen sharing and online meeting software

5.0
Posted on December 20, 2021POSTED BY:
praveen K. avatar

praveen K.

systems engineerBanking
Reviewer Source

Most Helpful Reviews for Amazon Chime

Diego T. avatar
Diego T.
DevOps Engineer
Computer Software, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Features
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 28, 2020

"Amazon Chime a stranger with great potencial"

Overall: I wasn't aware of the existence of this application, but I really feel comfortable and used it. I will definitely take into consideration at the moment of recommend it to someone who needs it.

Pros: I still remember three months ago, when I received my first invitation to a meeting with Amazon Chime. My colleges and I were a little bit surprise about this link, we weren't aware that Amazon had a video call service. So it was a surprise. Since then we got used to it. Really easy for using, the bar for sharing screen, turning off camera and muting yourself. Something different, as zoom, google meet and Webex have them below.

Cons: One of the things I don't like of Chime is the support for Linux. There's none. You have to used the web version. But in the meantime, there's support for Mac and Windows. So not good from Amazon doing this.

Switched From: Google Meet
Reasons for Switching to Amazon Chime: This was an upper management decision. The provider used this platform, so we have to adapt to it,
Verified Reviewer
Administrator
Hospital & Health Care, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
3.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
June 15, 2022

"Chime is good"

Overall: Overall the experience has been good, however my organization opted to switch to a different system last year.

Pros: Chime is a good video conferencing product, but not a great video conferencing product. The audio and video quality works well and the on screen controls are easy and intuitive, but it tends to be more difficult to schedule meetings compared to other similar software.

Cons: When scheduling a meeting, the software does not automatically send out notifications with links. It’s a bit of a convoluted process to schedule a meeting, especially a meeting that has several participants.

Switched From: Google Chat
Reasons for Switching to Amazon Chime: Google hangouts was not working well for us so we decided to switch to Chime.
Brittany R. avatar
Brittany R.
Partner /CPA
Accounting, 11-50 employees
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
3.0
Customer Service
1.0
Features
2.0
Value for Money
3.0
Likelihood to Recommend
3/10
Reviewer Source
Source: Capterra
January 16, 2020

"Chime could be great but needs some attention it seems"

Overall: It got the job done for the period we received it free through our Vonage account however, we didn't feel the need to stay with it when leaving vonage because of the functionality not being great.

Pros: Chat and internal team calls worked seamlessly and were easy. I like that it was backed by such a great tech company as well so you figured it had to be good.

Cons: It truly was very hard to explain to guests joining a meeting how to get into it and then how to download to be able to share screen. It just wasn't self explanatory or easy.

Reasons for Switching to Amazon Chime: It came with Vonage for free
Stéphane N.
DevOps Engineer
Oil & Energy, 5,001-10,000 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
August 27, 2024

"Easily chime in with Amazon Chime"

Pros: Chime is easy to use, even without any prior experience with the tool

Cons: It doesn't offer discounts for non-profit organizations

Angie K. avatar
Angie K.
Administrative Assistant
Accounting, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 15, 2021

"Amazon Chime fits purpose well~"

Overall: User friendly so far.

Pros: Easy to join in No app required Option to blur background Super user friendly

Cons: We’ve only used this 3 times but so far we all dig it!

Switched From: Zoom Workplace
Reasons for Switching to Amazon Chime: Office manager made the choice after most of complained that Zoom wouldn’t connect.