Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Amazon Chime is a frustration-free online meeting and video conferencing software that enables seamless meetings, video calls, and chat. This cloud-based business communications platform makes it easy for teams to meet, chat, and place business calls.
Provider
Amazon Web Services
Located In
United States
Foundation
2006
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
Videos, Documentation
Support
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum
Web conferencing platform that helps businesses of all sizes with meeting scheduling, custom meeting links, screen sharing, visual roster, recording, online chat, text messaging, and more.
Content Source: Amazon Chime
Green rating bars show the winning product based on the average rating and number of reviews.
Reviewers find Amazon Chime's video conferencing features to be highly effective, particularly appreciating the options for video and audio calls. They note a significant reduction in call drops and find the platform useful for facilitating business meetings via video. Users also highlight the software's daily utility for messages and calls, emphasizing its ease of use and reliability in a business context.
Users are impressed with the high-quality video and audio performance provided by Amazon Chime. They find the platform reliable, with excellent sound and video quality that supports calls with up to 100 participants. Additionally, users appreciate the simple interface and the overall performance, which they describe as fast and impactful for their needs.
Pros
The features are fast, secure and useful. It is free, I don't know if it has paid plans but even the free version works fine for almost all needs.
The meeting quality, both audio and video, was very good. All of the basic functionality was there too.
Has whiteboard su[pported for remote collaboration. Awesome integrations with Amazon products.
It seems simple and easy to use, it shows who are expected to join a call which is very helpful. Video quality also good.
Cons
Not a whole lot to complain about and the one thing that stuck out to me might just be a lack of familiarity.
Chime has no option to set it up as a default.
Sometimes it lags out for apparently no reason but that is very rare and it seems Amazon has fixed it.
How is a company supposed to do business with no phone system. We have not switched to another product YET...we have not phone to call other products.
Most Recent Video User Review for Amazon Chime
SEE ALL VIDEO REVIEWSamazonchime screen sharing and online meeting software
praveen K.
"Amazon Chime a stranger with great potencial"
Overall: I wasn't aware of the existence of this application, but I really feel comfortable and used it. I will definitely take into consideration at the moment of recommend it to someone who needs it.
Pros: I still remember three months ago, when I received my first invitation to a meeting with Amazon Chime. My colleges and I were a little bit surprise about this link, we weren't aware that Amazon had a video call service. So it was a surprise. Since then we got used to it. Really easy for using, the bar for sharing screen, turning off camera and muting yourself. Something different, as zoom, google meet and Webex have them below.
Cons: One of the things I don't like of Chime is the support for Linux. There's none. You have to used the web version. But in the meantime, there's support for Mac and Windows. So not good from Amazon doing this.
"Chime is good"
Overall: Overall the experience has been good, however my organization opted to switch to a different system last year.
Pros: Chime is a good video conferencing product, but not a great video conferencing product. The audio and video quality works well and the on screen controls are easy and intuitive, but it tends to be more difficult to schedule meetings compared to other similar software.
Cons: When scheduling a meeting, the software does not automatically send out notifications with links. It’s a bit of a convoluted process to schedule a meeting, especially a meeting that has several participants.
"Chime could be great but needs some attention it seems"
Overall: It got the job done for the period we received it free through our Vonage account however, we didn't feel the need to stay with it when leaving vonage because of the functionality not being great.
Pros: Chat and internal team calls worked seamlessly and were easy. I like that it was backed by such a great tech company as well so you figured it had to be good.
Cons: It truly was very hard to explain to guests joining a meeting how to get into it and then how to download to be able to share screen. It just wasn't self explanatory or easy.
"Easily chime in with Amazon Chime"
Pros: Chime is easy to use, even without any prior experience with the tool
Cons: It doesn't offer discounts for non-profit organizations
"Amazon Chime fits purpose well~"
Overall: User friendly so far.
Pros: Easy to join in No app required Option to blur background Super user friendly
Cons: We’ve only used this 3 times but so far we all dig it!