# Page 2 | Amazon Chime Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Amazon Chime the right Meeting solution for you? Explore 133 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180391/Amazon-Chime/reviews --- Amazon Chime 4.3 (133) [View alternatives](https://www.capterra.com/p/180391/Amazon-Chime/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Amazon Chime ## Showing most helpful reviews Showing 26-50 of 133 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use mV matthew V. Carpenter Construction Used the software for: I used a free trial ### "Amazon chime " November 23, 2024 4.0 So far so good, was able to communicate and share from remote locations Pros Easy to get started and connect with others Cons Seems like Amazon is becoming Walmart of internet. Anything and everything Not really bad thing. Review Source NS Nicole S. Sr. Project Manager Real Estate Used the software for: 6-12 months ### "The perfect place for business calls and chats " September 16, 2024 5.0 Easy to use, convenient for meetings and voice chats. Perfect for remote situations. Pros Amazon Chime is easy to use for even beginners Cons I have absolutely no complaints so there is nothing we like least. Review Source KH Kianna H. Client Provider Retail Used the software for: Less than 6 months ### "It's Cool!" August 16, 2024 4.0 I like it...Amazon chime is user friendly, provides competitive features in comparison to other meeting apps and software's. Pros I love how Chime will auto call you for a meeting. Cons Chime is not the best for one on one chats and really bad for group chats. Also, the inability to set up meetings that are independent of a particular user is a real deal-breaker for me. Review Source SN Stéphane N. DevOps Engineer Oil & Energy Used the software for: 6-12 months ### "Easily chime in with Amazon Chime" August 27, 2024 4.0 Pros Chime is easy to use, even without any prior experience with the tool Cons It doesn't offer discounts for non-profit organizations Review Source AC Adriana C. Functional analyst Computer Software Used the software for: 2+ years ### "Anziché migliorare, peggiora" July 31, 2023 4.0 Gli ultimi aggiornamenti secondo me hanno peggiorato la qualità del servizio offerto, e nonostante gli aggiornamenti negli ultimi 3/4 anni era stata appesantita a fronte di miglioramenti pressoché nulli. L'ultimo meccanismo di login è stato terribile. Pros Mi piaceva la facilità d'uso e la velocità nel caricamento dei file da condividere in chat, anche durante le chiamate (sia con, sia senza video). Era intuitivo e di facile utilizzo e lo si poteva usare sia internamente ad Amazon che con aziende esterne. Dovendo lavorare con Amazon anche da esterna, negli ultimi due anni ho continuato ad usarlo senza problemi. Cons Gli ultimi aggiornamenti hanno peggiorato la qualità del servizio e proprio oggi l'ho disinstallato. Dopo l'ultimo aggiornamento mi ha chiesto di fare di nuovo login per accedere. Ho inserito la mia e-mail aziendale ma mi si è aperta una seconda pagina che mi chiedeva di usare un secondo metodo di autenticazione legato al mio account Amazon (che uso da sempre con la mia mail personale). Quando mi ha permesso l'accesso mi sono accorta che anziché usare la mail aziendale ha usato la mail personale legata all'account. Trovo molto scomodo il fatto che non permetta semplicemente di creare un account con e-mail e password dedicate, senza dover per forza unire lavoro e account personale per gli acquisti. Review Source Mirza Abdul Ghafoor B. Associate Recruitment Specialist Staffing and Recruiting Used the software for: 1-2 years ### "Amazon’s Benefits." January 19, 2023 4.0 We are running a organisation where Amazon chime has been registered tered and subscribed by our company to manage the easy and ongoing work flow throughout . Pros I like smooth and fast user interface of Amazon Chime on both desktop and mobile phone is pretty awesome. Cons Nothing as such but would recommend people and educate themselves about the existence of Amazon chime other than others companies Review Source DB Daniele B. Program Manager Information Technology and Services Used the software for: 2+ years ### "Molto basico eppure un po' "pesante"" July 22, 2023 3.0 Sicuramente un upgrade rispetto alla precedente piattaforma che usavamo e ad altre sul mercato (es. Teams e Skype), ma c'è ampio margine di miglioramento. Pros E' un sistema di chat molto base, ma che fa il suo lavoro in maniera decente. La versione mobile è molto valida, e il sistema tollfree (possibilità di connettersi tramite numero alle call) è senza dubbio un valore aggiunto per qualsiasi situazione in cui vi siano problemi tecnici. Cons "Alleggerire" il sistema (soprattutto per le funzionalità che ha) sarebbe una ottima cosa, anche perché spessissimo il software si 'pianta' soprattutto quando si entra in call. Allo stesso modo, assorbe un sacco di connessione!Sarebbe ottimo avere anche una funzionalità "collaborativa" di screensharing dando la possibilità agli utenti di poter intervenire o marcare lo schermo ad esempio. Più integrazione con altri prodotti AWS (es. S3 sarebbe ottima).Gli status purtroppo si "piantano" molto spesso. Si appare offline quando non lo si è. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Decisione aziendale. Review Source KRITESH S. DEVELOPER Computer Software Used the software for: 6-12 months ### "A better alternative to collaborate with external stakeholders!" December 16, 2023 4.0 Amazon Chime cleverly clubs chats with meets & it's features don't change when we are communicating with people outside our organization. With some hopeful advancements it has the capability to topple other major players in this area. Pros Amazon Chime has usage-based pricing plans. Collaboration whiteboards are quite handy & easy to use. It's a better app when we have to collaborate with people outside our organization. Just an Amazon account is sufficient for the same and there's no feature loss. Cons \-Live captioning is not yet supported. -User interface is not as rich as Microsoft Teams. They have clubbed chats and meetings in a single app but the current features of both are missing in the mobile app. Review Source VR Verified Reviewer Customer Support Associate Consumer Services Used the software for: 2+ years ### "Amazon Chime" July 4, 2022 4.0 Good in terms of easy installation over the mobile device ,desktop and laptops Pros Frequent calls and meetings can be done by one click by searching the teammate in search tab, share screen & control remote desktop (1:1 only) Have a good option for Receiving an autocall during the meetings. and it provides an option to chat and raise a hand for doubts. share file can be done instantly. Cons it wont support for other users, it supports only amazon employees and organization. Review Source JO Jonnel O. Customer Service representative Telecommunications Used the software for: 1-2 years ### "Highly recommended tool. " October 24, 2023 5.0 My over all experience using this tool was very good because it was very easy to use Pros What i like about this tool is its like a messenger that you can use to chat and video conference. I'm a worker in amazon so I've used this daily. Cons On our job we need this daily to communicate with our support if what was the process its a very big help to us since we are working from home Reason for choosing Amazon Chime We need this on our job Review Source GD Geremia D. PM Consumer Goods Used the software for: 2+ years ### "Ottimo software aziendale per chat e meeting" July 9, 2023 5.0 La mia esperienza è stata molto buona, il siftware ora è maturo ma la mancanza dell'opzione per eliminare le chat è una spada a doppio taglio. Puo essere utile a livello business ma assolutamente no a livello privato. Pros Ho utilizzato chime per piu di 5 anni dal momento della nascita e posso dire che il prodotto è migliorato ed è in continuo miglioramento. Le chat sono buone e le vidoconferenze stabili. In piu il software si implementa perfettamente con outlook. Assolutamente da avere in ambito aziendale, un pó meno in ambito privato. Cons Non permette di cancellare le chat che rimangono salvate per tempo indeterminato nei server aws. Per la privacy se c'è bisogno di eliminare una conversazione è allo stato attuale impossibile prima dei canonici 3 mesi. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Il cambiamento è stato fatto direttamente dall'azienda Review Source JN Jacob N. Program Coordinator Design Used the software for: 2+ years ### "Amazon Chime - Bare Bones, Affordable Meeting Software" March 28, 2022 3.0 Not great. It worked, but it was not a solid platform. This was used in an enterprise deployment, and it just barely did the job. I would not recommend it, compared to better platforms out there. Pros It was inexpensive, that's why we chose it. It has the basic meeting capabilities. Links to host/join a meeting, screenshare, audio dial in, chat, etc. Cons Signing new users up (even IT users) is extremely confusing and overly difficult. It generally required creating a new AWS account, even those users who have an existing AWS account for AWS Cloud at work. The in meeting functions are not as easy to use as Zoom. It periodically upgrades the software and logs you out, requiring you to remember your login credentials. Given the wonky sign up, this often results in resetting passwords for users who aren't apt to keep track of account passwords. Slow UI at times, as well. Switched from [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) More features, enterprise deployment Review Source vS venkanna S. Seller partner Associate Consumer Services Used the software for: 1-2 years ### "Tool for business meetings" July 13, 2021 4.0 Overall I can summarize that this is a good app for business purpose, but it need improvements. Call organizer needs more control on calls. But this is very user friendly app and a good source for business organizations. Pros I use this app daily . The best thing in this software is we can share the content very easily. Some of the pros are : 1. Easy file sharing 2. Quick group creating 3. Screen-sharing is easier for individual or a group call 4. We can link the Chime addons to outlook directly and plan the calls. Cons Though Chime is a good app I found some difficulties while using. Some of them are : 1.Limited video visibility- during video call on desktop only 16 people can turn the video on and when it is on mobile only 8 can access 2. High data consumption. 3. Call organizer don't have complete control on chime calls, any user can mute the other user or can take over the screen sharing. 4. Late notifications on mobile or sometime the will never. Review Source Syed H. Sales Head | Business Development Information Technology and Services Used the software for: 2+ years ### "Host Meetings and Chat real time. " January 11, 2023 5.0 Amazon Chime saves your chat with anyone and everyone throughout your tenure at the organization in the sequence of your most recent conversations. Pros The search function and the " read " feature. Cons Chats did get stuck sometimes. But, its bound to happen when everyone uses it at the sametime. Review Source srB sri ramani B. SDE Information Technology and Services Used the software for: 6-12 months ### "Amazon Chime for online meetings, video conferencing, calls, and chat" August 17, 2022 5.0 Happy Pros 1.Link for the Amazon interview and easy to connect user friendly 2.chat within organization about project 3.video conferencing 4.Screen share about project and the record feature helps during KT Cons suggest to be More user friendly would be good initially at starting how to add other team mate while in a meeting Review Source LF Laura F. Impiegato Telecommunications Used the software for: 2+ years ### "Ottimo strumento di organizzazione del lavoro di squadra." March 10, 2023 5.0 Molto positiva. Pros Il fatto di poter agire in un gruppo di lavoro in maniera immediata e di poter interagire in maniera veloce. Si possono creare sottogruppi che permettono di trovare subito soluzioni. Cons Nulla. È uno strumento che consiglio a chi deve lavorare in team. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Molto più efficace. Review Source SS Stephen S. Customer Service Representative Retail Used the software for: 6-12 months ### "Amazon Chime For Customer Service " August 27, 2022 5.0 My overall experience is that Amazon prime is a finely tuned machine and does exactly what it was designed to do. Pros I like the Amazon trying because you could communicate with the team and the team leaders to get advice or give advice. It was a great way to keep your day moving in the right direction and get help when needed. Cons Did not really have any issues with chilling everything went very smooth and amazingly good. Review Source LM Leah M. Artist Fine Art Used the software for: 2+ years ### "Fast an easy to complete " July 20, 2023 5.0 Absolutely love overall. Ease of use with features out weigh the bad. Pros Easy to use features that make projects an purchases Cons Sometimes it can lag or glitch during use Review Source Assem H. customer service agent Telecommunications Used the software for: 6-12 months ### "Chime Impact" December 18, 2022 5.0 fast, quality, performance that was a good impact Pros the ease of use, simplicity, fast connection, quality of communication Cons chatting as the chat doesn't emoji to express or the adjustment that can be done Review Source Aurora D. Senior Project Manager Oil & Energy Used the software for: 6-12 months ### "A modern collaboration service that integrates conferences safely and incredibly" October 15, 2021 4.0 Amazon Chime is accessible on any smartphone, and your conferences and chats are indeed synced so you can keep in contact. Amazon Chime has been added to our squad as a coordinated approach for performing audio/video interviews, speaking, exchanging files and videos, and even approaching people outside our company. And it has benefited us a lot. Pros With Amazon Chime, users can easily hold video conferences, call, conversation, and share files, in and around their company. Amazon Chime is perfect when you have users outside the enterprise to link to the device and not need majority of the program to be downloaded. This is a good touch so even individuals inside the company can have this option if they're using a device outside their usual computer. Cons The Amazon Chime isn't really user-friendly. Groups we have conferences with who've never accessed Amazon Chime frequently have trouble connecting to call, particularly when the call is foreign. You've to install Amazon Chime to display your computer screen. Often the program may be slow to respond, and updates end up taking some minutes to synchronize across devices. Review Source Olga Liliana M. Freelancer Computer Software Used the software for: 6-12 months ### "Rewev of Amazon chime" March 15, 2022 5.0 Pros What do you like excellent? I did just like the sidebar panel that displayed all the users gift in the call. The display and characteristic turned into beneficial. That is set the handiest aspect that I liked higher about Chime than different comparable gear. Cons system for video conferencing (possible Chime just 'suffered' from being the Nth one instead of the 1st or second) Also it felt like each time it routinely had people be a part of with their microphone on but without pre-warning customers of that so humans much more likely to purpose interruptions. For the primary element even though, it really works like some other video conferencing platform but small things make it my least preferred. What troubles are you fixing with the product? What advantages have you ever realized? It become beneficial for while we had conferences with Amazon information and Redshift teams as virtually that is the inner device of choice for Amazon. Other than for those meetings with Amazon teams, there was little need case for us for Chime above & past Zoom or Meet. Review Source SF Simon F. Mobile Marketing Manager Entertainment Used the software for: 2+ years ### "Simple to use and reliable video call & messenger for your company " February 26, 2021 5.0 Overall we do all our video call (strong increase during the pandemic) and most of our collaboration within groups (chat groups / direct messages) with Chime. It works really well, at is seamless integrated into outlook and mobile devices - which makes it easy to join calls - even when you are on the go. Pros One of the easiest to use video call and chat tools Easy to join via browser, telephone, mobile apps, desktop Outlook plug in to include chime credentials automatically in calls which prompts you to join the upcoming call Intuitive screen-share Easy on the bandwidth as you can decide to deactivate other users video feeds and retain screen-share Chat groups / direct messages Cons From partners I heard the desktop MAC software has some issues A minor bug when editing pasted join information in the ad hoc "join call" prompt Review Source VR Verified Reviewer Enterprise Resilience Officer Financial Services Used the software for: 2+ years ### "default collaboration tool" July 26, 2021 4.0 Easy to setup for quick usage, works on most platform without issues. Pros Light and stable. simple interface for users with little technology pre-requisite. fast and stable even on low internet bandwidth. Cons Compared to other peers, this tool could be enhanced with more features and better user interface for advanced users. perhaps a mode for simplified usage and an advanced mode for users with more features needs. Review Source Roxana Georgiana I. Installation coordinator Computer Hardware Used the software for: 6-12 months ### "Employers can use it to track employees presence " August 25, 2021 5.0 Pros Easy to use, can be understood logically. Has a lot of tools included and has a fancy interface. I used it while I was working for Amazon. You can have a call and a chat using the same app. Cons Can be a way to check employees presence at work. Review Source Lap Y. Project Manager Real Estate Used the software for: 1-2 years ### "Amazon Chimes" April 12, 2022 5.0 I had to download the app as I was interviewing with Amazon for a salaried position. It seemed redundant as zoom or teams could have been just as good for the purpose. Once the interview was over and I did not get the position I deleted the app. But if need be I can upload and use it again. Pros Free video conferencing software. It looks like Amazon develop an internal video conferencing system instead of using an off the shelf program. Cons Not sure why I needed to use their software instead of zoom or teams conference call system. Review Source Similar Products Featured ## Related categories [Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Web Conferencing](https://www.capterra.com/web-conferencing-software/)[Meeting](https://www.capterra.com/meeting-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.