# Page 3 | Amazon Chime Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Amazon Chime the right Meeting solution for you? Explore 134 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180391/Amazon-Chime/reviews --- Amazon Chime 4.3 (134) [View alternatives](https://www.capterra.com/p/180391/Amazon-Chime/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Amazon Chime ## Showing most helpful reviews Showing 51-75 of 134 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lap Y. Project Manager Real Estate Used the software for: 1-2 years ### "Amazon Chimes" April 12, 2022 5.0 I had to download the app as I was interviewing with Amazon for a salaried position. It seemed redundant as zoom or teams could have been just as good for the purpose. Once the interview was over and I did not get the position I deleted the app. But if need be I can upload and use it again. Pros Free video conferencing software. It looks like Amazon develop an internal video conferencing system instead of using an off the shelf program. Cons Not sure why I needed to use their software instead of zoom or teams conference call system. Review Source VR Verified Reviewer Senior Partner Success Manager Financial Services Used the software for: 1-2 years ### "its just amazing and easy to use!!" January 3, 2019 5.0 I use it for every type of meeting I have because it not only really stable but it let me record everything in case I want to double check something said in the meeting. Pros I really like its really easy to use and how you can interact with other programs like google calendar. It’s super stable, you can invite participants from other institutions really fast and it let you connect using the phone when the internet is not good with a tool free number. I must say that is more complete than any other programs I have used. Cons I think it has everything a good program to have meetings needs. Maybe be more light while using videos or sharing screen would help. Review Source VR Verified Reviewer Team leader Financial Services Used the software for: 6-12 months ### "Amazon Chime an amazing app for collegue" April 4, 2022 5.0 Finding a good place and a good ti,e to arrange a meeting were difficult in the past but with Amazon Chime this problem had solved due the flexibility that this app offer Pros The best thing about Amazon Chime is that it will allow you to arrange meetings and exchange information quite easy Cons I would say the only issue I face while using this program is that you need some time to adapt it Review Source VR Verified Reviewer Business Analyst Logistics and Supply Chain Used the software for: 1-2 years ### "Chime - great messages/calls app" December 6, 2020 5.0 I use it on a daily basis and it definitely serves the purpose of an easy and useful software to use for messages and call or video calls at work! Pros It allows to have calls with up to 100 people, and the sound and video quality is very good! Even in calls with a lot of people. Cons The messaging systems could use some improvements, like not deleting some of the text when you're replying to an old message. Review Source CB Chelsey B. Account Management Environmental Services Used the software for: 2+ years ### "call me chime me if you wanna reach me" January 17, 2023 5.0 Pros It was accessible everywhere, very convenient. Its very professional, compared to like slack, no emoji's. I don't have people just sending thumbs up, they will have to write out a response. The noise for chime is very soothing. Cons it's boring to look at, very plain jane. Review Source BR Brittany R. CPA Accounting Used the software for: 1-2 years ### "Chime could be great but needs some attention it seems" January 16, 2020 3.0 It got the job done for the period we received it free through our Vonage account however, we didn't feel the need to stay with it when leaving vonage because of the functionality not being great. Pros Chat and internal team calls worked seamlessly and were easy. I like that it was backed by such a great tech company as well so you figured it had to be good. Cons It truly was very hard to explain to guests joining a meeting how to get into it and then how to download to be able to share screen. It just wasn't self explanatory or easy. Review Source MP MANJU P. QA Information Technology and Services Used the software for: 1-2 years ### "Great tool for team communication and collaboration" August 12, 2021 5.0 Good application for instant messaging and calls & also usage based pricing. Pros Cost-effective and easy to set up. Mobile app is also available. Good quality audio, video and screen share. Easy to join & create meetings. Can be used for instant messaging. Cons Sometimes it takes much time to load and connect. Review Source Markell D. Medical Claims Specialists Hospital & Health Care Used the software for: Less than 6 months ### "Great for DSPs" December 10, 2021 5.0 Pros The fact that it lets me stay B in constant communication with my delivery service partner. They send route updates and schedule information as well. Cons It took some getting used to at first everything B dies but, I love nit more b wish we could incorporate with more software. Review Source FD Flora D. President Management Consulting Used the software for: 1-2 years ### "Choose anything else" September 3, 2021 3.0 Our client is required to be on this platform because they are an Amazon subsidiary. Even they wish we could meet on zoom or MS teams. This is just a buggy and difficult platform to use successfully at scale. Pros Not much. It comes with the territory when your client is an Amazon subsidiary. Cons This is always a difficult session when a client chooses chime as their platform for a meeting. People get dropped, there are sound distortions, it is difficult to call into a meeting. it feels like every Chime meeting has its challenges. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) We had to because the client is an Amazon subsidiary. Review Source VR Verified Reviewer sales Consumer Goods Used the software for: 1-2 years ### "User friendly" June 27, 2023 4.0 Well suited for online meetings, presentations, or just chatting with friends or family. Pros It\`s very easy to use for joining online meetings. High-quality video and reliable platform. Cons The free version is good but you have to pay so much more for additional features. Review Source VR Verified Reviewer Software Architect Computer Software Used the software for: 6-12 months ### "Chime - It had lots of bugs and we were unable to use" January 7, 2020 2.0 Pros Since we were using AWS, it was completely integrated with our work environment. Cons It was one of the worst conferencing tool we have used. It used to crash during call and sometimes used to hog all the cpu resources. Mostly everyone complained not able to join the meeting on time as the software didn't launch the meeting. Review Source AS Adam S. Operations Manager Retail Used the software for: 1-2 years ### "Stable communication software" March 17, 2021 5.0 Overall it's very stable solution. Pros Amazon Chime is the most stable online communicator I have ever used. In business setting it has also very useful option of informing user if message was sent, delivered, or read by the other party. Cons When setting up meetings it's worth to remember to set up autocall option. Chime has no option to set it up as a default. Review Source Aditi S. Consultant Information Technology and Services Used the software for: Less than 6 months ### "Best software for communication and useful for work from home setup" June 22, 2021 4.0 Compare to other competitors it is working and pocket friendly as well. It help us to connect with others and also we can share file and do chat as per requirement. Pros It is very useful in work from home setup and also it will be helpful in connecting with your client. First I tried to using free trial. It help me to collaborate with my time very effectively. It is easy to use and also you can share your screen and files with the others. I am facing less call drop problem and I can easily choose video and audio call option as per our requirement. Cons Sometime because of weak connection call drops and it hang sometime but it is working very good on strong network connection. Review Source MT Mithilesh T. sr. software developer Apparel & Fashion Used the software for: 2+ years ### "Not recommend To use Amazon Chime " July 21, 2020 3.0 Earlier we seeing good experince of using Amazon chime but now a days it has lots of problem like audio quality and vedio (if more than 10). Pros Good to manage contacts within the same organization. It is fast and easy to chat more than two contant. Cons Recently it started to hang, freeze and low audio call quality. You have to click twice or thrice on Audio call icon to call your contact. Review Source Ceppy A. ICT Business Solution Manager Mining & Metals Used the software for: Less than 6 months ### "Excellent alternative for online meetinf" December 16, 2021 4.0 Great alternative for online meeting, fast and light apps. Pros Light and less resourcw usage, easy to use, has web & native app version. Cons Always ask audio / video option each time join session (shall remember from previous selection) Review Source PR Purna R. HR BP Information Technology and Services Used the software for: 1-2 years ### "Good collaboration tool" December 20, 2022 5.0 Pros You can chat with various teams and tag all team members. Calls are very easy to setup Cons There are no breakout rooms unlike zoom, hence challenging for larger groups. Review Source PM Patricia M. VP Operations Health, Wellness and Fitness Used the software for: 6-12 months ### "This product is not dependable and when there are issues Amazon support team are the absolute worst!" November 6, 2019 1.0 Terrible response time and customer support If your phone system is completely down you cannot even find anyone to speak with and then when yoiu enter a ticket 30 - 60 minutes later you get an email that says they received your ticket and will get back to you with 48 - 72 hours. How is a company supposed to do business with no phone system? We have not switched to another product YET...we have not phone to call other products.... Pros The entire company dislikes this product - nothing at all! Cons The Amazon support team is the worst response team I have ever worked within 40 years of customer service. I would not recopmmend this product or anything that Amazon does outside moving product. Review Source VR Verified Reviewer fisioterapeuta integral Alternative Medicine Used the software for: 2+ years ### "I like it" April 13, 2022 5.0 I can have my meetings without problems Pros I like it because I can have my meetings without problems Cons there is nothing i don't like........... Review Source Chaitanya B. MEAN Stack Developer Information Technology and Services Used the software for: 6-12 months ### "Meeting Application" February 13, 2019 5.0 Pros It is very easy to showcase your tasks and issues across the world and with your teammates and clients. Cons No Negatives and Cons about this software Review Source IP Isabelle P. manager Entertainment Used the software for: 6-12 months ### "Technology to make your life easier" November 27, 2023 5.0 Pros I love that it is easy to use and the price. Cons somehow it was lagging but I am not sure if it is the product or the power of my internet connection or the device on which I was using. Review Source MS Markus S. Industrial Designer Design Used the software for: 1-2 years ### "Amazon Chime is a no frills instant messaging and meetings platform" October 9, 2020 4.0 Overall I quite enjoy using Chime and it is integral to my daily workflow. Pros Amazon Chime is simple to use and has a clean interface. Navigating the menus and features is very easy and intuitive. Cons I would like the ability to be in multiple meetings at once, with the option to switch audio or video between meetings. The automatic availability feature can be buggy. Review Source SVB Sorina Violeta B. TEACHER Education Management Used the software for: 1-2 years ### "Communication " July 18, 2023 5.0 Pros I like its communication service which allows me to meet and discuss with my employees, but also to make professional calls within my organization as well as outside, all from a simple application. Cons there are no negative aspects, it is important and useful Review Source AK Angie K. Administrative Assistant Defense & Space Used the software for: Less than 6 months ### "Amazon Chime fits purpose well~" July 15, 2021 5.0 User friendly so far. Pros Easy to join in No app required Option to blur background Super user friendly Cons We’ve only used this 3 times but so far we all dig it! Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Office manager made the choice after most of complained that Zoom wouldn’t connect. Review Source BM Benjamin M. Chargé d'e-commerce Retail Used the software for: 2+ years ### "Outils Exclusif a Amazon " August 21, 2023 5.0 Pros Idéal pour la relation avec les équipes amazon. Possibilité d'enregistrer la réunion et partager des fichiers très facilement. Cons Utilisation exclusive avec les services amazon. Review Source Shubham V. Video Editor Media Production Used the software for: 6-12 months ### "Best App for Office Meeting" July 25, 2021 5.0 Overall good product from amazon and it's improved day by day. Pros I use it for video conferencing and their video and audio quality is best if your network is not properly working. Cons Not all the people use chime so this is not good for me and sometimes noise cancellation feature not work properly. 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