# Page 4 | Amazon Chime Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Amazon Chime the right Meeting solution for you? Explore 134 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/180391/Amazon-Chime/reviews

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Amazon Chime

4.3 (134)

[View alternatives](https://www.capterra.com/p/180391/Amazon-Chime/alternatives/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Amazon Chime

## Showing most helpful reviews

Showing 76-100 of 134 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MdPS

María del Pilar S.  
Full Stack developer  
Computer Software  
Used the software for: Less than 6 months

### "Not so great"

July 27, 2021

3.0

Pros

The noise-canceling function is very useful

Cons

It has no app for Linux, so I had to use it on the web. I don't know if the issues I found here are solved on the apps, but at least on the web app the video and screen sharing would not always work

Review Source

RD

Renata D.  
Gerente de projetos  
Public Policy  
Used the software for: 1-2 years

### "Quase ninguém consegue usar"

August 31, 2021

3.0

Pros

O layout da tela é bem prático e limpo, e o software é bastante estável.

Cons

Não abre em todos os navegadores e muita gente se enrola para usar. Várias vezes tive que mudar de link para que as pessoas conseguissem acessar.

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Abre em todos os navegadores e as pessoas em geral acertam usar de primeira.

Review Source

VR

Verified Reviewer  
Director of Digital Communications  
Higher Education  
Used the software for: Less than 6 months

### "Amazon does it again"

May 19, 2020

5.0

Easy to use, easy to learn, a nice all-in-one solution that does exactly what it's supposed to do.

Pros

All-in-one collaboration solution that is easy to use, and feature-rich. It is essentially a proprietary version of other players in the field.

Cons

The audio can be glitchy. And I don't love that you can't react to messages. If they added message reactions it would greatly improve this.

Review Source

VR

Verified Reviewer  
Manager of Operations Accounting  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Worst Communication Tool Ever"

August 20, 2020

1.0

It's the worst communications tool I've ever used. If our IT VP would allow it, I'd stop using it in a second.

Pros

When it works (about half the time) the reminder invite is helpful

Cons

The on this is TERRIBLE. I've met with people using the same equipment on Skype and the sound quality is great, on Chime there is feedback, weird background noises, etc. The only way we can get it to work is to have everyone mute themselves, but then there is no group interaction. Also, it stops working and needs to be reinstalled constantly.

Switched from

[Vonage Contact Center](https://www.capterra.com/p/104649/ContactWorld/)

IT VP forced the change on us

Review Source

AD

Annalisa D.  
Compliance Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Strumento molto soddisfacente"

March 15, 2023

5.0

La mia esperienza è risultata molto positiva, consentendomi di gestire al meglio le mie riunioni e i miei appuntamenti lavorativi.

Pros

Amazon Chime ti permette di effettuare riunioni, parlare in chat ed effettuare chiamate di lavoro con un'unica applicazione, garantendo totale flessibilità e conformità rispetto alle tue esigenze e orari lavorativi.

Cons

Non ho riscontrato alcun problema durante il mio utilizzo di Amazon Chime

Review Source

AK

Adam K.  
Director  
Design  
Used the software for: 6-12 months

### "Very good app but requires improvements "

September 22, 2022

3.0

Pros

User friendly app with clear UI. Many interesting features like desktop sharing, high quality videos or online events. Mobile version should be definitely improved especially if go about cellular connection. Sound quality is absolutely amazing while I'm using it on WiFi connection. To join the meeting subscription is not required.

Cons

As previously mentioned mobile app should be improved in the way of cellular connectivity. Only basic features are available in web version.

Review Source

Louisa C.  
Student  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Amazon Chime made interviewing a breeze!"

May 8, 2022

5.0

I have loved using Amazon Chime for interviews, and look forward to using it again in the future should I have to!

Pros

Amazon Chime was easy to download, very intuitive to use, and made me feel very comfortable while interviewing!

Cons

What I thought could be improved on Amazon Chime would be the dashboard which appears when a user first opens the application, as it can sometimes seem a bit crowded and overwhelming.

Review Source

TS

Thiago S.  
Financial Analyst  
Banking  
Used the software for: 2+ years

### "A highly understated corporate communications service"

June 6, 2019

4.0

A highly understated corporate communications service with a simple, user-friendly interface, and a remote collaboration tool differentiated from competitors, making it a great choice depending on the company's needs.

Pros

The collaborate remote features available on the tool.

Cons

The lack of integration with the main corporate tools of the market.

Review Source

AA

Akash A.  
VP -Devops  
Computer Software  
Used the software for: 1-2 years

### "Easy to use and clear to communicate"

September 6, 2019

5.0

We love it, never have any problems with it and recommend it to all.

Pros

We just create a link and send it out, it then invites everyone to the meeting. When I get a link and click it, it launches a desktop application that just works. The line is clear. Anyone can share their screen and you can have many people on the call.

Cons

Sometimes people in other companies don't have chime so it can take them a while to get on the call.

Review Source

VR

Verified Reviewer  
Software Developer  
Financial Services  
Used the software for: 1-2 years

### "Great tool for communicating with peers "

November 18, 2020

4.0

Great tool for communicating. Supports many features like videoconferencing and screen sharing

Pros

excellent way of communicating with consultants at AWS for their expertise. It is fast and promotes efficient communication via using their service through app or desktop

Cons

Nothing as such. Sometimes there are network lags when hosting a meeting with more than 10 people. Rest all seems to be fine.

Review Source

MA

Mike A.  
Account Executive  
Computer Software  
Used the software for: 1-2 years

### "Very Reliable, Highly Recommend"

December 10, 2020

5.0

Pros

Having a reliable and highly functional communication service has worked wonders for myself and my sales team. The ease of use in my daily workflow has greatly improved since we implemented Amazon Chime.

Cons

As of now, we have not run into many issues since we began using this service. Would highly recommend for any sales team looking to streamline communication processes with their customers.

Review Source

HP

Hong P.  
Cloud Architect  
Information Technology and Services  
Used the software for: 2+ years

### "A different approach to a collaboration app"

November 3, 2021

5.0

Chime works as needed without much thought needed.

Pros

This is a very straightforward application to use without unnecessary extras that muddles the experience.

Cons

Not widely adopted hence usage are far and between.

Review Source

MZ

Michael Z.  
Lawyer  
Law Practice  
Used the software for: 6-12 months

### "Amazon Chime Review"

March 18, 2020

5.0

Pros

It is very easy to connect with a client and the video speed is very quick.

Cons

Sometimes it lags out for apparently no reason but that is very rare and it seems Amazon has fixed it.

Review Source

SJ

Spencer J.  
Tech Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Chime for Business Meetings"

April 13, 2022

3.0

Pros

It is your basic video conference call software. There isn't anything special about it in my opinion.

Cons

The software looks super out dated and like it was build 10-20 years ago. Sharing screen and changing settings is not very intuitive at all.

Review Source

PS

Pamela S.  
office manager  
Veterinary  
Used the software for: 6-12 months

### "Check out Amazon Chime for online meetings"

November 4, 2021

5.0

Pros

I like Amazon Chime because it is easier to set up and very user-friendly. We have a few meeting attendees that are not the most tech-savvy but it matters not. Chime is super easy to use and understand and I would recommend it to others.

Cons

The video seemed to lag a bit initially but straightened out by the end of the meeting. Might have been a connection issue on our end but was not sure.

Review Source

LT

Laura T.  
Marketing Assistnat  
Broadcast Media  
Used the software for: 6-12 months

### "AMAZING! The best webinar tool out there"

November 23, 2018

5.0

Exceptional, brilliant, amazing, the must have webinar tool

Pros

\- Quality of sound and vision - Collaborative -Managable - Yet to fail on us - Great for presentations - Great for interviews and creating videos

Cons

\- Kind of difficult to work sometimes but it is 100% the best tool to use. Cost may be of an issue... pay for what you recieve - it is worthit!

Review Source

David R.  
EHS Engineer  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Amazon Chime Review"

July 25, 2019

4.0

We used Skype for business prior to this and we experienced a lot of difficulties in accessing certain features.

Pros

I like that it replaced Skype for us. There is also a messaging part of this that I do like.

Cons

Going into this initially was a bit complicated.

Review Source

SS

Shelby S.  
Office Mangenger  
Legal Services  
Used the software for: I used a free trial

### "Good option for Video Meeting"

May 28, 2021

4.0

It was good, but the biggest issue was connection and a lot of people do not know about it yet.

Pros

Ease of use, fairly reasonable, and at a decent price point. Clear picture and usually good sound.

Cons

Connection issue seem to be fairly frequency since we have used it. This happened even with a good internet connection.

Review Source

VR

Verified Reviewer  
Business Analyst  
Government Administration  
Used the software for: 6-12 months

### "Good Alternative for Zoom"

October 23, 2020

5.0

It is a great way to connect with others when distance is a must.

Pros

It is easy to use and set up. If you are familiar with Zoom or Skype the interface is intuitive and similar enough to not be difficult. Call quality is typically high with little issues experienced.

Cons

The only negative would be that it does not currently offer anything that sets it apart from it's competition. Maybe more robust features will come, and when it does I will gladly change this section.

Review Source

VR

Verified Reviewer  
Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "Awesome video conferencing and collaboration tool"

April 26, 2021

4.0

Quite content and satisfied with its free usage and reliable video conferencing tool

Pros

1\. Reliable and secure network connection for video conferencing 2. Supports multiple people group chat 3, Nice chat option 4. Has whiteboard su\[pported for remote collaboration 5. Awesome integrations with Amazon products

Cons

1\. Does not support virtual background which is important with wfh flexibility and is supported by competitors

Review Source

SZ

Sergi Z.  
monitoring officer  
Security and Investigations  
Used the software for: 2+ years

### "Amazon Chime"

March 22, 2020

5.0

Pros

It is very practical, convenient and I need it periodically

Cons

It is difficult to say but it is bad that our promotion is not popular

Review Source

SH

Shelby H.  
Computer Technician  
Information Technology and Services  
Used the software for: 6-12 months

### "Amazon Chime has made video meetings easier"

February 9, 2021

5.0

Amazon Chime has definitely helped in the business meeting department especially due to the current pandemic. It has made business meetings via video much easier.

Pros

Amazon Chime has made life easier for our business meetings. It is easy to use, easy to install and makes video conferencing for a business meeting much easier.

Cons

I have found no cons with Amazon Chime as of now, but can update as we continue to utilize the service for our business meetings via video.

Review Source

AF

Alisha F.  
Fullfillment associate  
Consumer Goods  
Used the software for: Less than 6 months

### "Chime and Amazon"

May 21, 2021

4.0

I am still not quite used to having the ability to Chime a co-worker, but I do think it is a very smart thing I have-especially in large buildings and warehouse environments

Pros

It is pretty simple to use and very convenient for those times you need the talk to a specific person and they are not at work right then.

Cons

The notifications could be louder, or more noticable. I work in a usually loud environment, and do not always notice I had a Chime.

Review Source

VR

Verified Reviewer  
CEO & co-founder  
Internet  
Used the software for: I used a free trial

### "Easy to use"

December 5, 2019

5.0

Amazon Chime is easy to use when you need to have a chat with multiple people at once.

Pros

I got an invitation for a Chime meeting from the AWS staff, which was my first encounter with Chime. We didn't use video this time, but audio worked great.

Cons

It's yet another alternative for group communication and I am not sure I need it another time. The pricing and features page could be more userfriendly, as with most AWS services.

Review Source

SI

Salvatore I.  
Musicista  
Performing Arts  
Used the software for: I used a free trial

### "Amazon chime user"

January 3, 2024

4.0

Nel complesso ha un ottima usabilità quindi va bene così

Pros

La possibilità di usarlo tramite dispositivo mobile

Cons

Il prezzo potrebbe essere un pelo più basso

Review Source

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