# VigilantPay Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about VigilantPay Software - reviews, pricing plans, popular comparisons to other Financial Fraud Detection products and more. Source: https://www.capterra.com/p/180397/Vigilance --- # VigilantPay Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) VigilantPay ## What is VigilantPay? VigilantPay sits between the Payroll and ERP systems of an organisation and their banking platform, analysing proposed payments prior to the bank being instructed to make payment. By being embedded in these payment and approval processes VigilantPay assists by automating robust checks and ensuring separation of duty. Using AI, VigilantPay performs a range of cross-checks within seconds that are not humanly possible to perform in real-time during the crucial approval stage. When erroneous payments are detected, it also highlights that other controls and checks upstream are not working correctly. Vigilance does this by receiving payment batch files from the company's accounting/payroll system and then uses numerous algorithms and AI smarts to review and compare the BANK ACCOUNTS associated with each proposed payment. It then highlights these to the appropriate authorizer and/or owner so suspicious transactions can be further reviewed PRIOR to payment. ## What is VigilantPay used for? [Accounts Payable](https://www.capterra.com/accounts-payable-software/)[Financial Fraud Detection](https://www.capterra.com/financial-fraud-detection-software/)[Vendor Management](https://www.capterra.com/vendor-management-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price NZ$499 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VigilantPay?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.vigilance.co.nz&name=VigilantPay) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VigilantPay 4.5 (10) VS. [4.2 (2,004)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price NZ$499 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (10) Ease Of Use 4.0 (463) Value For Money 4.7 (10) Value For Money 3.9 (361) Customer Service 4.8 (10) Customer Service 3.8 (382) ## VigilantPay alternatives Highest Rated [4.8 (254)](https://www.capterra.com/p/148522/Precoro/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (172)](https://www.capterra.com/p/161813/Order-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (198)](https://www.capterra.com/p/129758/Procurify/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (421)](https://www.capterra.com/p/136321/ProcurementExpress-com/reviews/) Starting price $415.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/180397/Vigilance/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Duplicate Payment Alert 4.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Receive an automatic notification when the exact same payment is about to be initiated for the second time Reporting/Analytics 3.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Accounting 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Approval Process Control 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval Payment Fraud Prevention 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Check Fraud Detection 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Detection of fraudulent checks to prevent financial losses VigilantPay 58 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and report on everything that happens within the system or network Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatically identify unusual behavior Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Compare and match accounting/financial records with corresponding bank statements Track visitors'/audience's responses across web pages and other optimized content Detection of fraudulent checks to prevent financial losses Track and manage adherence to policies for any service, product, process, or supplier Rules that can be customized/created based on business requirements for fraud prevention Alter the layout and content of reports Discover and connect variety of data sources to the application for analysis Import and export data to and from software applications Track the management and flow of data throughout the organization Process of checking different types of data for accuracy to avoid errors or inconsistencies Receive an automatic notification when the exact same payment is about to be initiated for the second time Integrate with existing ERP systems Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Plan, manage, and track the financial activities of an individual or organization Approve legitimate financial transactions after reviewing for fraud or other risks Identify and prevent suspicious activity Monitoring employee behavior for suspicious activity to detect internal fraud Observe and track the demand, usage, progress or quality of a system, product, or user Manage the accounting and financial aspects of multiple locations or companies in a single location Manage and handle various international currencies Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Complies with the Payment Services Directive Two (PSD2), set by the European Union for electronic payment services Receive notification of issues as soon as they occur Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Receive system updates as soon as any changes are made Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Notifying as a warning or reminder of a potential or imminent hazard Analyze potential risks across the organization Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Securely stores data to prevent data loss or breaches Manage all supplier data and operations Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Monitor or audit historical and current transactions to analyze customer account activities Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (10) 4.2 Based on 10 reviews ## Pricing Value for money 4.7 (10) Free Trial VigilantPay 25 Plan NZ$499.00 Usage Based,Per Month Value for money 4.7 (10) 4.7 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (10) 4.8 Based on 10 reviews ## User reviews Overall rating 4.5 Based on 10 reviews Filter by rating 5(5) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TS Trudy S. Management Accountant Construction ### "Naylor Love" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 6, 2025 VP has been good for our company, very proactive company. Pros Quite intuitive. Easy to upload bulk suppliers and payment batches. Reliable. Responsive support team. Sharing of information across organisations. That there is hash total functionality. Cons Sometimes AP payments are being flagged unnecessarily - first name and last name reversed, Payments to IRD under creditors name etc. Inconsistent flagging of issues. Cant onboard overseas vendors Alternatives considered [eftsure](https://www.capterra.com/p/216234/eftsure/) Reasons for choosing VigilantPay NZ based, cost effective and responsive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Tonia S. General Manager Finance Logistics and Supply Chain ### "Improved Performance" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 20, 2025 Since my last review, the latency issues we were experiencing have been resolved taking away a lot of frustration being experienced by our staff. VigilantPay is easy to use and gives peace of mind. Pros Assists with ensuring payments are going to the right person and a good prompt to check for possible duplicate payments. Cons We do have some payees that get different types of payments so have duplicate vendor records in our system which sometimes causes a conflict in VigilantPay which we are unable to resolve without help from VigilantPay. Not that we have to wait long to get it resolved, just it would be great if we could resolve ourselves. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 27, 2025 Hi Tonia, Thank you for your review. We're pleased to hear that the speed issues have been resolved. At VigilantPay, we are committed to providing our clients with the best possible experience. Regarding the ability to resolve duplicate issues independently, this functionality is on our roadmap and will be incorporated into our solution in a future update. Please don’t hesitate to reach out if you have any further questions or feedback. NV Namal V. Accountant Non-Profit Organization Management ### "VigilantPay" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 29, 2025 Great - with repeated payment notifications, checking against the bank account number and stating if it was used before/changed account names Pros Checking against the bank account number and stating if it was used before/changed account names Cons Not letting us add Automatic payments, direct debits, and notes against any payments processed outside VigilantPay. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 27, 2025 Hi Namal, It's great to hear that you're finding value in verifying bank accounts and changes. This is a key feature that all VigilantPay users benefit from. Regarding adding notes to automatic payments and transactions made directly at the bank—you can add notes or tags to these transactions once you’ve imported your monthly bank statements, and these will be displayed beside the relevant batch payment on the Audit & Risk Report. During our phone conversation, you mentioned wanting the ability to hide payments made to your payroll provider. Due to the way our Audit and Risk reports compile transactions, we cannot exclude these payments. Most of our clients find this data valuable, as it helps verify that the correct payroll amounts have been deducted when using external payroll services. This is also essential for highlighting to the Board any other types of batches that may have been paid directly to the bank without first being approved through VigilantPay. Marina C. CFO Education Management ### "Fantastic product adds huge comfort " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2024 Fantastic experience and I would want to use in any organisation Pros It identifies transactions access seperate teams, changes in bank accounts or employees in the creditors Cons Not much, the product is easy to use, good value and does a great job Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 3, 2024 Hi Marina Thank you for the review. We really like hearing when clients don't have anything they would want to change about VigilantPay. It means that our solution is ticking all the boxes. CW Cameron W. Manager Business Support Civil Engineering ### "Great tool to provide peace of mind for supplier payments and payroll " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2024 This is a really good, focussed tool that does just what you want it to do without any distractions. The setup, support and troubleshooting has been fast and excellent. Pros That it provides peace of mind that I am not making erroneous or fraudulent payments by running numerous checks over our payment details independent of our accounting and banking systems. Cons It did seem to suffer from the developer focusing on their AML/CFT offering and neglecting ongoing development for a period of time, but this has changed over the last year or two. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 14, 2024 Thank you for your candid insights, Cameron. While not always front of mind Money laundering is a serious issue, often linked to organised crime and even funding for terrorist activities. Our software plays a crucial role in combating these illicit activities. We are dedicated to vigilantly safeguarding our community of users but also the broader community against crime. AM Alex M. Assistant Account Hospital & Health Care ### "Very Useful Product" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 12, 2024 Pros Keeps good track of historical AP and Bank numbers to make sure payments will be going to the correct party. Cons When there is a mistake, you cannot correct within vigilantpay itself to exclude to problem payment. You must go back into the batch file remove the line. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 14, 2024 Hi Alex We appreciate your feedback. By design a user cannot edit the batch file within VigilantPay. This is part of the protection of the data for a client. If a user could edit within VP then this would then not match the data within the ERP and or payroll system. So any errors that VP finds does need to be corrected at the source. Stopping errors before payment is made is one of the core functions of VP. KJ Kaleb J. Managing Director Mechanical or Industrial Engineering ### "Vigilant Pay" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 10, 2024 Pros The customer service has always been of a very high standard with any issues (not that we've encountered many) resolved efficiently. the configuration and set-up of the various workflows are also really easy to follow. Cons The warnings and alerts could be better tuned to eliminate noise given known information associated with regular / repeat payments so that when the alerts are there they are really there for a good reason. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 12, 2024 Thanks Kaleb Yes this is a fine tuning of features that is in our production wish list and we will let you know once the update has been done. DX Dennis X. Chief Financial Officer Construction ### "Matvin Group " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 6, 2024 Pros Easy to use and check all bank accounts, different level of approval Cons Order of the batches, sometime need to delete the previous batch before loading another batch in. Or have to delete all batches if one batch need to be changed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 12, 2024 Hi Dennis Yes we appreciate that this can be annoying. We are conscious of this, but for now VigilantPay is capturing an error or fraud which is what the system is designed to do. We will keep you posted on any progress. PR Paul R. CFO Hospital & Health Care ### "VigilantPay - A governance godsend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2024 The team understand where the risks of fraud sits and are very easy to deal with Pros This system gives visibility of standing data changes as a real time part of the payment approval cycle for both AP and payroll, allowing me to focus my time where the risk sits. It highlights new vendors and employees or those where payment details have changed allowing me to question the team and focus on compliance in process in the correct space, where our risk sits. Cons Nothing comes to mind, the systems delivers exactly what we need Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 12, 2024 Thank you for your review Paul. It's nice to see another happy client and we really value feedback from our customers. DT Dale T. Director Construction ### "Company Director" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 26, 2018 Its given a real sense that we have greatly minimize our risk of internal and external loss through payment fraud. What is particular great is it does the checking before the transactions go anywhere near the bank. Not much help know that your money's been stolen after the crook has got away!! Pros Just fits in with our present systems Gives great overview of the system and risks associated with our payments processes to the Board Cons Very little, its simple, easy to implement and highly cost efficient. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/180397/Vigilance/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)