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VigilantPay

VigilantPay

4.5 (8)
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What is VigilantPay?

VigilantPay sits between the Payroll and ERP systems of an organisation and their banking platform, analysing proposed payments prior to the bank being instructed to make payment. By being embedded in these payment and approval processes VigilantPay assists by automating robust checks and ensuring separation of duty. VigilantPay performs a range of cross checks within seconds that are not humanly possible to perform in real-time during the crucial approval stage. When erroneous payments are detected it also highlights that other controls and checks upstream are not working correctly. Vigilance does this by receiving payment batch files from the company's accounting/payroll system and then uses numerous algorithms and AI smarts to review and compare the BANK ACCOUNTS associated with each proposed payment. It then highlights these to the appropriate authorizer and/or owner so suspicious transactions can be further reviewed PRIOR to payment.

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How much is VigilantPay?

Starting From:
NZ$499 Per Month
Pricing Model: Usage Based
  • Yes, has free trial
  • No free version
Pricing Details (Provided by Vendor):
$US165/mth, $US25/mth per additional user $US1000 setup/training fee

VigilantPay Features

What solutions does VigilantPay provide?

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VigilantPay Reviews

Showing 5 of 8 reviews
Overall
4.5
Ease of Use
4.8
Customer Service
4.8

Most Helpful Reviews for VigilantPay

Marina C. avatar
Marina C.
CFO
Education Management, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 28, 2024

"Fantastic product adds huge comfort "

Overall: Fantastic experience and I would want to use in any organisation

Pros: It identifies transactions access seperate teams, changes in bank accounts or employees in the creditors

Cons: Not much, the product is easy to use, good value and does a great job

Vendor Response

By Vigilance Fintech Software on June 3, 2024
Hi Marina Thank you for the review. We really like hearing when clients don't have anything they would want to change about VigilantPay. It means that our solution is ticking all the boxes.
Cameron W.
Manager Business Support
Civil Engineering, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 12, 2024

"Great tool to provide peace of mind for supplier payments and payroll "

Overall: This is a really good, focussed tool that does just what you want it to do without any distractions. The setup, support and troubleshooting has been fast and excellent.

Pros: That it provides peace of mind that I am not making erroneous or fraudulent payments by running numerous checks over our payment details independent of our accounting and banking systems.

Cons: It did seem to suffer from the developer focusing on their AML/CFT offering and neglecting ongoing development for a period of time, but this has changed over the last year or two.

Vendor Response

By Vigilance Fintech Software on March 14, 2024
Thank you for your candid insights, Cameron. While not always front of mind Money laundering is a serious issue, often linked to organised crime and even funding for terrorist activities. Our software plays a crucial role in combating these illicit activities. We are dedicated to vigilantly safeguarding our community of users but also the broader community against crime.
Tonia S.
General Manager Finance
Transportation/Trucking/Railroad, 201-500 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
March 12, 2024

"Does what we need it to do"

Pros: Easy to set up and manage Quick response to any queries/issues Has helped detect incorrect payment details, especially when we moved to a new finance system

Cons: Is very slow especially when running the monthly audit risk report which will sometimes not run at all, but also when going into batches to process

Vendor Response

By Vigilance Fintech Software on March 12, 2024
Hi Tonia, A consequence of growing pains, crunching a lot of data for more and more customers. Rest assured we are working on this to ensure we keep ahead of demand. Thanks for keeping the pressure on us :)
Paul R.
CFO
Hospital & Health Care, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 6, 2024

"VigilantPay - A governance godsend!"

Overall: The team understand where the risks of fraud sits and are very easy to deal with

Pros: This system gives visibility of standing data changes as a real time part of the payment approval cycle for both AP and payroll, allowing me to focus my time where the risk sits. It highlights new vendors and employees or those where payment details have changed allowing me to question the team and focus on compliance in process in the correct space, where our risk sits.

Cons: Nothing comes to mind, the systems delivers exactly what we need

Vendor Response

By Vigilance Fintech Software on March 12, 2024
Thank you for your review Paul. It's nice to see another happy client and we really value feedback from our customers.
Alex M.
Assistant Account
Hospital & Health Care, 201-500 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 12, 2024

"Very Useful Product"

Pros: Keeps good track of historical AP and Bank numbers to make sure payments will be going to the correct party.

Cons: When there is a mistake, you cannot correct within vigilantpay itself to exclude to problem payment. You must go back into the batch file remove the line.

Vendor Response

By Vigilance Fintech Software on March 14, 2024
Hi Alex We appreciate your feedback. By design a user cannot edit the batch file within VigilantPay. This is part of the protection of the data for a client. If a user could edit within VP then this would then not match the data within the ERP and or payroll system. So any errors that VP finds does need to be corrected at the source. Stopping errors before payment is made is one of the core functions of VP.