LionOBytes

LionO360 CRM


5 / 5
2 reviews

Who Uses This Software?

Wireless and Telecommunications Manufacturing and Wholesaler Utilities


Average Ratings

2 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • LionOBytes
  • www.lionobytes.com/
  • Founded 2015
  • United States

About LionO360 CRM

LionO360 is a cloud- and mobile-based CRM solution that enables organizations to accelerate their business processes through better lead management and sales pipeline, Goals and forecasting, Inventory management including multi-warehouse management, field representative management and route management.


LionO360 CRM Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Alerts/Notifications
  • Forecasting
  • Inventory Optimization
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Product Identification
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Supplier Management
  • Warehouse Management

LionO360 CRM Reviews Recently Reviewed!


LionO360 CRM - An easy to use all in one solution.

Jun 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: LionO360 is a robust system that allows total and full control and visibility of our entire distribution network. From back end off shore door support, to front end dealer management and engagement, this software helps you organize and manage several thousand dealer locations. It will provide full inventory management from our warehouse, directly to our field team. Our field team can compile routes of their assigned territory to improve door visit efficiency. It also provides them complete and total door level information, from contact info, to activation and sales date, and even specific training questions that we can load for effective and complete training to generate higher sales and better product knowledge. At a high level, we can assign very specific targets for each rep, view door visits and what was covered during said visit, review comments left by our field and our off shore team, review sales numbers, see sales invoices, view trends, and properly assign resources to accommodate all of the previously mentioned items. Not only do you get tot utilize the software, but LionO360 has an approved app in the Apple store which is super valuable. I receive push notifications for important matters, have full visibility of every door we have, the ability to call stores directly from the app if the numbers are not stored in my phone, and geo-tracking to best manage the route management tool and to confirm that a field rep is indeed at the location they say they are at.

Cons: If I were to find some issues with the software, it would be limited to items that they have already worked out or are in the process of fixing. One example is that sometime the geo-location that is inputted in the system doesn't match the actual mapping of a location. This was very limited to a small handful of location and was a result of Google Maps not correctly identifying the location. Their development team is working on this. Also, we didn't have the ability to see the locations past performance, IE. store activations, 1xR, and sales. This has been fixed and now all of this is visible to our field team when visiting a door. I have spoken with their development team, and they are currently trying to enhance this feature to be real time which would be absolutely amazing.

Overall: LionO360 has helped us better manage our field team and hold our sales reps accountable for their doors. It has improved efficiency, and allows all aspects / departments of NexGen to communicate efficiently and in one place. It has better structured both our call center and our field team and put them in sync allowing better internal communication along with better door level training. It is a super product that I would highly recommend.

Vendor Response

by LionOBytes on June 30, 2019

thank you for reviewing our product Robert.

LionO360 CRM review

Jun 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We are a sales driven software company therefore, we required a CRM which is robust to empower our sales teams, increase their efficiency, our business effectiveness, reduce our manual tasks, and overall it should give the best of the ROI in terms of accelerated revenue. We took 100s of demos but could not find one single solution to cater to all our diversified needs. Then one of our team members found this fantastic tool on the web. Since the day we started, we have had no problems and we are always leveraging this powerful yet very simple system. We are happy to endorse LionO360 and especially want to congratulate them on their extraordinary customer service.

Cons: None as of now :)

Overall: It just doubled our 2017 & 2018 revenues. We need not worry about who will do what, their Task Management feature is very useful for our teams. We have automated our sales process, it helps our customer service teams in a cohesive way. We have a field team which is largely benefited by their Route Management feature.