--- title: "EyeOnTask Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EyeOnTask Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/180409/Eye-On-Task/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # EyeOnTask Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) EyeOnTask ## What is EyeOnTask? EyeOnTask: Unmatchable Features at Unbeatable Prices! The ultimate AI-powered field service solution that automates workflows, boosts efficiency, and delights customers. Enjoy: ✅ AI-Driven Smart Scheduling – Optimize routes & assign jobs automatically. ✅ Offline Mode – Work anywhere, sync when online. ✅ Equipment Management – Track repairs, installations, and maintenance. ✅ Contracts Management – Recurring jobs with instant billing. ✅ Purchase Orders & Stock Alerts – Never run out of critical supplies. ✅ Customer Portal & App – Let clients book services 24/7. Perfect for HVAC, electricians, plumbers & facility managers – smarter, faster & more profitable operations guaranteed! Experience the future of field service today! 🚀 ## What is EyeOnTask used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Equipment Maintenance](https://www.capterra.com/equipment-maintenance-software/)[Pest Control](https://www.capterra.com/pest-control-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 76 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $7 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Field Service Management / 2026 - HVAC / 2026 - Plumbing / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Pest Control / 2026 Do you work for EyeOnTask?[Manage this product listing](https://www.g2.com/products/eyeontask/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EyeOnTask 4.8 (76) VS. [4.6 (506)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price $7 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (76) Ease Of Use 4.5 (506) Value For Money 4.8 (73) Value For Money 4.4 (499) Customer Service 4.8 (73) Customer Service 4.7 (502) ## EyeOnTask alternatives [4.6 (1,487)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (5,319)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (232)](https://www.capterra.com/p/177014/Skimmer/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/180409/Eye-On-Task/alternatives/) ## FAQs about EyeOnTask Overview ### What problems does EyeOnTask solve? EyeOnTask solves disconnected field-service workflows by linking leads, appointments, quotes, job assignments, schedules, completion records, invoices, and onsite payments in one system. It also addresses stock shortages with real-time inventory and low-stock alerts, while customer portals and digital job-card signatures reduce progress-update calls and paperwork for service managers, field workers, and contractors. Answer based on 28 reviews Overview ### Which roles and teams benefit most from EyeOnTask? EyeOnTask is most used by operations managers, directors, and business owners who coordinate field work, staff schedules, and daily service delivery. Office and operations coordinators use it to assign tasks and track completion, while financial controllers and executives monitor costs, workforce activity, and operational performance. Answer based on 74 reviews Overview ### What company size and industries is EyeOnTask built for? EyeOnTask is designed for small service businesses, which represent 99% of reviewers, especially Consumer Services (12%), Construction (8%), and Facilities Services (8%). It supports field and job-site workers in AC repair, plumbing, electrical, computer repair, transportation, and construction. Midsize businesses account for 1% of reviewers. Answer based on 76 reviews Features and Usability ### What are the key features of EyeOnTask? EyeOnTask includes core field service features such as mobile access for viewing completed and pending calls away from a laptop, scheduling for planning and rescheduling engineer services, and work order management for creating and tracking jobs. These tools support organized, on-time service work and paperless operations. Answer based on 17 reviews Pricing ### How much does it cost and what fees or limitations are included? EyeOnTask starts at $7 per user/month on the Imperative plan, with the Advance plan at $10 and Premium at $14. A free trial is available. Pricing-related reviews describe the price model as acceptable, with one noting a $0 setup cost and strong value for features included. Answer based on 9 reviews Integrations ### Which third-party tools and platforms does EyeOnTask integrate with? EyeOnTask integrates with PayPal, Google Maps, QuickBooks Online, Stripe, Xero, and Zapier. Payment and accounting connections include PayPal, Stripe, QuickBooks Online, and Xero, while Google Maps and Zapier extend location and automation workflows. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does EyeOnTask offer? EyeOnTask provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup and questions in real time, documentation offers written reference for tasks and features, and videos provide visual walkthroughs for self-paced learning. Answer based on 2 reviews Getting Started and Support ### What customer support options does EyeOnTask offer, and how do users rate the experience? EyeOnTask offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users commonly describe support as fast, helpful, patient, and receptive to customization requests, with issues often resolved promptly. Some users report longer response times, difficulty initially reaching customer service, and occasional waits for technical fixes. Answer based on 40 reviews Features ### What features does EyeOnTask offer for field service management? EyeOnTask provides an integrated field service feature set for scheduling, job cards, quotes, invoices, customer approvals, inventory, and worker tracking. Small service businesses value configurable forms, customer portal access, recurring work, and payment options. Some teams need time to learn advanced settings and want deeper inventory, reporting, dashboard, and integration choices. Answer based on 28 reviews ## Features AI summary Based on 4,034 Field Service Management reviews Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) EyeOnTask supports all three of the features reviewers value most: **Job Tracking**, **Job Scheduling**, and **Mobile Access**. Together, these capabilities help businesses keep field work organized, assign jobs at the right time, and give technicians access to updates from anywhere, allowing teams to improve coordination, respond faster, and complete service work more efficiently. Job Tracking 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and visualize the status of an ongoing job and the time spent on tasks or projects Job Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Scheduling 4.5 (20) 60.00% of 20 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 4.6 (25) 64.00% of 25 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Work Order Management 4.8 (32) 84.38% of 32 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Activity Dashboard 4.8 (18) 83.33% of 18 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities EyeOnTask 118 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Autonomous Task Execution: Completes tasks independently without constant human intervention - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar: A calendar accessible to all residents that displays community activities and meetings, scheduled maintenance, assessment schedules and collections. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Checklists: An itemized to do list that can be edited as tasks are completed - Client Notifications: Notifies clients, should any delays or mishaps occur. - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Commercial Properties: Designed to serve commercial properties - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Portal: A website or login for customers to access information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Dispatch: Notifies field service workers of their upcoming assignments. - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Communication: Enables communication within the app from manager to field service employee. - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Tracking: Track the location of specific equipment at all times - Estimating: Estimate expected cost based on various factors before a project begins - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - File Storage: Store and access documents, forms, and photos in one centralized place - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Fleet Management: Management of commercial motor vehicles for work-related purposes - For Mechanical Equipment: Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork - For Pest Control Companies: Intended to be used by pest control companies - For Plumbing Industry: Serving plumbing industry professionals - Forms Management: Store, manage and track all forms in a centralized location - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Location: Track asset locations using GIS and GPS technology. - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Signature Capture: Capture signatures via mobile devices - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Parts Management: Track parts inventory levels and manage re-stocking - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Payment Processing: Accept, record, and reconcile financial transactions - Pesticide Usage Tracking: Track the amount of pesticide inventory used on jobs - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Property Layouts: Analyze floor plans to generate workflow - Purchase Order Management: Create, send, and track purchase orders and their statuses - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reports: Delivers insights into charger performance, energy consumption, revenue, and usage trends to optimize operations and maximize utilization. - Residential Properties: For residential properties - Resource Allocation: Assign available resources to various projects and tasks - Routing: Plan daily routes to optimize employee scheduling and provide directions - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Service History: Track work performed and resources used for past customers, sites, or assets - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.7 (76) 4.7 Based on 76 reviews ## Pricing Value for money 4.8 (73) Free Trial [View pricing plan details](https://www.capterra.com/p/180409/Eye-On-Task/pricing/) Imperative Plan $7.00 Per User,Per Month It includes: - Billing & Invoicing - Quotations/Estimations - Job Scheduling and Recurring Jobs - Job Time Tracker - Job Dispatching - Dynamic Reports - Custom Form - Inventory Management Advance Plan $10.00 Per User,Per Month It includes: - Customer Portal - Contract Management - Supplier Management - Lead Management - Purchase Order - One to One Chat - Xero Integration - Online Payment Collection Premium Plan $14.00 Per User,Per Month It includes: - Equipment Management - Expense Management - Audit Management - Reminders - 24\*7 Email and Phone Support Value for money 4.8 (73) 4.8 Based on 73 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (73) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (73) 4.8 Based on 73 reviews ## User reviews Overall rating 4.8 Based on 76 reviews Filter by rating 5(59) 4(17) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent jawad A. Senior Facility Manager Facilities Services ### "Excellent Switch from Fleetmatics – Smooth Onboarding and Great Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2026 Our overall experience is excellent. After using Fleetmatics for 14 years, we were worried about changing. But the move was easy, and our team did not face any big difficulty. The support team is helpful and quick. We are happy with EyeOnTask and we recommend it to other facility management companies. Pros Moving from Fleetmatics to EyeOnTask after 14 years was a very good decision. The system is easy to use, and our whole team is comfortable with it now. The EyeOnTask team made our onboarding very smooth. Special thanks to Addie for all the support and guidance. They also added an extra admin for us from the backend, free of cost, during our start period. That really helped us. Cons In the first few days, it was a little difficult because the system was new to us. But this was only in the beginning. With the team's support, we learned quickly and now we have no problems. Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) We used Fleetmatics (Verizon Connect) for 14 years. We wanted a more modern system that fits facility management work better. EyeOnTask gave us easy work order management, scheduling, and good support at a fair price. The onboarding was smooth, and the team helped us at every step. Alternatives considered [Zoho FSM](https://www.capterra.com/p/10014004/Zoho-FSM/) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) [Jobber](https://www.capterra.com/p/127994/Jobber/) [Fiix](https://www.capterra.com/p/74916/Fiix/) [UpKeep](https://www.capterra.com/p/145635/UpKeep/) Reasons for choosing EyeOnTask EyeOnTask had all the features we needed for facility management, like work orders, scheduling, and service history. The price was fair for the value we get. Their team gave us a clear demo, helped us with smooth onboarding, and even added an extra admin user for free at the start. Their support was much better than the others we checked. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NC NEO C. Administrative Manager Facilities Services ### "Effective Tool for Scheduling and Field Workforce Monitoring" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2026 We have been using EyeOnTask for around 3 years and are very satisfied with it. It helps us monitor site workers, manage schedules, and track job progress efficiently. Overall, it has improved our workflow and daily operations. Pros I have been using Eye on Task (EOT) for around 3 years. Overall, the system has helped improve our daily operation, scheduling, attendance tracking, and job coordination. As our operation and sales performance continue to grow beyond previous years, we are also improving internal workflow arrangements and team coordination through the system. Attendance timing, scheduling updates, and job records are now monitored more systematically to improve efficiency and communication between admins, coordinators, and fieldworker. Cons There is nothing significant that we dislike about EyeOnTask. The system has been helpful for managing schedules and monitoring field workers. We would just like to see more enhancements and new features in future updates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Ken S. Account Manager Restaurants ### "Great For Small to Medium Size Bunsiess" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2026 This software has been extremely helpful with our company, like any new software there is a learning curve in the beginning. We have been using this software now for going on three years their upgrades keep coming which is a pleasant surprise as they add features. This software can be used in residential or in commercial applications and we use it basically for work orders only not for invoicing which it does have the availability to do and to collect payment onsite if necessary Pros Value for the money has to be at the top, could not find any other platform that the costs are as low as EOT, The software is easy to learn and setting up custom forms is a breeze, like custom check lists for monthly or quarterly maintenance, ease of scheduling and repeating schedule is easy to set up as well. The ability for technicians to add pictures with detail is a huge plus. I would recommend this software to any company out there and for any startup company that wants to avoid being stuck in the 1990's with paper work orders to track. Cons I hate to say Cons, how about they have an opportunity to improve, it would be great to see them have the ability to add videos to the work orders, we have a work around but to have it in the history would be great, and the ability to edit the lead tech or techs completion notes for spelling errors would be nice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NP Niel P. Owner Restaurants ### "Good for small business " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 14, 2026 I am using this software from last 9 months , overall very good and good price also , overall as per price this is very good Pros Easy to operate and learn for my business , additional features also available, customised as per work , very good feature that I can send job card to get sign online or via email, if customer not available on site Cons customer service response time is long, some time set up of software are miss aline, job card have some extra gaps so can not set job card on 1 page if report is long Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MS Matt S. Manager Civil Engineering ### "Our 1st EyeOnTask Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 26, 2026 Eye on task has made such an improvement on the efficiency of the office. Before EyeOnTask we thought we were at full capacity with regards to our engineers but this how shown us that with the correct tools there is always ways to improve. Pros It makes it very easy to manage hundreds of contracts and thousands of jobs. It has all we needed which includes job management tracking, engineer scheduling, inventory/stock, quotations and invoicing. Cons It takes a little while to get used to how everything links, but once you do it all makes so much sense. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MO Michelle O. NA Food & Beverages ### "Helpful Service, Nice Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 January 15, 2026 Eye on Task is easy to use, and the customer support is very good. The user experience is clear and efficient. Pros The responsive customer support has helped implement additional requests. Issues are fixed quickly and directly. Easy and clear UI. Cons Could be more robust with more features, but I see things are being added. I think inventory could be improved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Mantenimiento Architecture & Planning ### "Muy buena herramienta para la gestión de tareas y equipos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 16, 2025 EyeOnTask es una solución muy completa para organizar tareas, hacer seguimiento del trabajo y mejorar la coordinación del equipo. La plataforma es intuitiva, fácil de usar y permite tener una visión clara del estado de cada tarea en tiempo real. Destaco especialmente la posibilidad de asignar trabajos, controlar avances y centralizar la información en un solo lugar, lo que ahorra mucho tiempo y evita confusiones. También es muy útil para equipos que trabajan en campo o con múltiples proyectos al mismo tiempo. En general, es una herramienta confiable, eficiente y bien pensada para mejorar la productividad y el control operativo. Muy recomendable. Pros EyeOnTask ofrece varias ventajas, como una interfaz intuitiva, buena organización de tareas y un seguimiento claro del trabajo del equipo en tiempo real, lo que mejora la productividad y la comunicación. Cons Como desventaja, algunas funciones avanzadas pueden requerir un poco de tiempo de adaptación al inicio y, en ciertos casos, la personalización podría ser más flexible. Aun así, es una herramienta sólida y eficiente para la gestión operativa diaria. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GE Giannakis E. Manager Electrical/Electronic Manufacturing ### "A Helpful Tool for Field Service Management with Room for Improvement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 24, 2025 My overall experience with EyeOnTask has been very positive. The software is user-friendly, easy to navigate, and makes managing field service operations much more efficient. Scheduling jobs, tracking technicians, and sending invoices have become much faster and more organized. The mobile app is especially helpful for field staff and has made communication smoother Pros The system makes scheduling jobs, tracking work progress, and communicating with field staff very simple. The mobile app is especially helpful because it allows technicians to access job details, update tasks, and collect signatures while onsite — even without internet access. This has helped save time, reduce paperwork, and keep everyone on the same page. The support team is also responsive and willing to customize features when needed, which makes the experience even better. Cons One improvement I would like to see is in the receipt and payment tracking process. Currently, when a payment is received, the system does not generate a proper receipt with a unique reference or accessible receipt number. This makes it difficult for our accounting team to track and reconcile payments efficiently. Adding an automatic, numbered receipt feature would greatly enhance the accounting workflow and make the system even more complete. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LR Leigh-Ann R. Company Admin Logistics and Supply Chain ### "Would recommend " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 17, 2025 It has been a positive experience and we would recommend this product to anyone needing a simple quick solution. Pros It's a great value for the price we pay and whenever there is an issue with the system, our contact at EyeOnTask is quick to respond and either try to fix the issue or fix it. Cons There are times when the system is being updated and it goes down but we are not notified beforehand to be prepared for it. Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) They were discontinuing the function that we used. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KL Kate L. Admin Cum HR Construction ### "Overall Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 12, 2025 easy to access , scheduling , able communicate with field worker using system. Only need to improved the bug issue Pros customer service team always have respond when I need help , and can solve the issue on time for me . Cons when bug or update the system , unable to use , keep loading when I am busy have alot pending job to do Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/180409/Eye-On-Task/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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