Overall: Thus far it is meeting my needs however I am awaiting new version update release. Customer service isnexceptional and they keep you updated on the issues which you report. Happy with what i am getting thus far minus glitches and minor frustrations.

Pros: Great user interface for field workers. Immediately notifies fieldworkers of new tasks and records all activity on the task in the history. Custom forms can be added to the job based on the type of work being done. Very thoughtful. Has invoicing, estimates, maps and inventory integrated. Supports tax but no custom reports to generate custom reports for tax submission purposes. Multiple customer locations / project sites supported as well as support for multiple contacts. Upload of on-site images supported however the image resolution is greatly reduced upon upload. Supports a client portal as well.

Cons: Released too early. Inventory does not support cost input for items, just price.Jobs module glitchy and does not allow emailing and pdf download of jobs to send to client. Does not have an option to automatically notify customer or administrator when a new job is created. Only one (very basic) invoice template which is an eye sore when generated. No module for in-house tasks but there is a workaround. Cant add service items to invoice after job is generated however can add inventory items. Dashboard not customizable . Cannot insert cost per field workers.

Overall:  It helped us to get rid of all paperwork and move it all to digital. We saved a lot of time and money. We can now schedule recurring jobs ahead and assign them to field worker's calendar. Our field workers love the app which they find very friendly to use. The update between the administrator pc and the app is instantly which makes the communication between the administrator and the field workers more efficient. Whenever we needed some help, the Eyeontask support team was more than willing to help us.

Pros: The software has a very responsive and easy to use interface and app. With the newly added calendar feature, we can now plan and manage our field workers day ahead of time. The software has more than enough features to use, like collecting payment on the field, track the service history, customer electronic signature, job time tracker, quotes and estimates, billing and invoicing, dispatching and more..

Cons: Maybe the inventory module needs some extra features but we don't really use it for now.

Overall: My experience with Eyeontask is very good, it has solved one of the my biggest challenge where i can keep an eye on my fieldworker while sitting in the office. It also provide electronic signature feature where i can keep the evidence of client interaction. Reporting of inventory items is also very good.

Pros: I am Electronic consumer product's Service provider, i have a bunch of fieldworker who go out on the field daily and perform job at clients places. Using Eyeontask i can keep track of each of the fieldworker with the Tracking feature, i can also allocate job to fieldworker who is available near by job location.

Cons: Menu items are not correctly organised , reports should be at the top.

Overall: The best part of the software is that most things are all in a single place.

Pros: We providing computer repairs service since 8 years in our city. We deal in HVAC industry in our area. But very difficult to maintain our customer details and Inventory Items but now we switching to EyeOnTask and do everything with in minutes.

Cons: Till Now I can't complain about anything, I would like to see a few other features which I want for my company, but those features have been requested and are being worked on.

Pros: Capturing live record of the field workers.

Cons: Not at the moment. I'll suggest in anything.

Overall: With EoT I could simply create a job for a fieldworker and send it to him. I create jobs in advance and provide this to other field workers. It was easy to use, straightforward, fast and saved me a lot of time.

Pros: The user interface and overall usages was good.

Cons: There are no cons to this software. I do think, some more guidance would be great.