# Page 2 | EyeOnTask Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is EyeOnTask the right Field Service Management solution for you? Explore 72 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180409/Eye-On-Task/reviews --- EyeOnTask 4.8 (72) [View alternatives](https://www.capterra.com/p/180409/Eye-On-Task/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 9th, 2026 # Page 2 - Reviews of EyeOnTask ## Showing most helpful reviews Showing 26-50 of 72 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PM Patric M. Company Director Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Great Software " September 6, 2025 5.0 Great system, we have been using it for a year now and we could easily adjust and integrate with our system, customer service is fast and very helpful! Pros Customer service, fast, no down time, it has most of the features we need and in addition to it the platform is easy to use and safe. Cons All is good, nothing to complain, whenever there is something that needs to be improved we point out and the team solves it. Review Source BV Brenda V. Community Manager Consumer Services Used the software for: Less than 6 months ### "Community Manager" October 9, 2025 5.0 Amazing, overall it is one of the best platforms I have used so far through tm career. Overall it allows me to stay organized. Pros It is easy to use, easy to train on, and allows users to feel comfortable when using it. I find it easy to teach when I am training others. Cons Customer service takes longer than usually. Some features can be improved on. Other users have expressed that it can freeze. Review Source SR Sugiti R. Pharmacist Pharmaceuticals Used the software for: 6-12 months ### "The Perks of Using EyeOnTask" July 10, 2025 5.0 My overall experience has been great with EyeOnTask. It has been user friendly and has made our workflow more streamline for myself and the staff especially with scheduling. Pros EyeOnTask has been a great software in the terms of making work streamline and improving client and patient interacton. Cons There are not that many cons about EyeOnTask. I think the one thing to improve would be to allow it to be more customizable. Review Source aE andrea E. Call Center Supervisor Construction Used the software for: I used a free trial ### "Give it a try!" July 2, 2025 5.0 It is very user friendly. Didn't take much time at all, maybe an hour to familiarize myself with the features. Pros It is very user friendly. Didn't take much time at all, maybe an hour to familiarize myself with the features. Cons Really, nothing stands out as a negative experience. I felt like it was seamless and easy to learn for me and my staff. Review Source EC Emma C. Plant and Quality Manager Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Managing quotations and invoicing has enhanced our financial operations" April 21, 2025 4.0 Pros EyeOnTask has made it easy for us to transition from presenting quotations to creating invoices to our clients. Having the features for template customization and receiving the client approvals within the interface has helped reduce the time it takes to bill.​ Cons Some hitches have been observed in the process of converting approved quotations to jobs, and this has always led to adjustments manually. This interrupts the otherwise consecutive processes and requires extra verification.​ Review Source MG Margaux G. Operations Director Hospital & Health Care Used the software for: 1-2 years ### "Greatly enhanced field work since real-time job tracking" April 15, 2025 4.0 I have had a very positive impression employing EyeOnTask at my company. The possibility to work with quotations of services, authorized workers and viewing the client’s stock was a great addition to the way we work. Pros With the help ofEyeOnTask, I was able to see my field teams traveling between sites and prevent time loss. It was effective to use the job creation-to-completion pipeline daily; I was delighted by how fast we could assign and track tasks. Cons One thing I could not see was the absence of notifications to help when a worker deviated from a route or failed to check-in. Often, I had to follow up with my responses which was time-consuming when many customers are requesting my attention. Review Source SH Shatonia H. Program Manager Consumer Services Used the software for: Less than 6 months ### "Eyes On This" May 29, 2025 4.0 I am very pleased with this software. I’m looking forward to any upcoming changes to see how they may impact an already successful product. Pros I’ve tried other software companies and I prefer EyeOnTask because it’s user friendly, easy to set up and inexpensive compared to others. Cons Initially, it was hard to get through to customer service but once I spoke with someone my issue was resolved. Review Source RB Ritu B. Computer Facilitator Primary/Secondary Education Used the software for: 1-2 years ### "Involved in improving the inventory management and asset control" April 21, 2025 4.0 Pros Inventory management has been effective in terms of giving real-time availability of stock and their whereabouts by using the EyeOnTask. Features like the low stock alerts and that gives the interconnectivity with the purchase orders have helped us in minimizing the times we run out of stock.​ Cons Some of these areas include the inability to update several records belonging to the inventory items at once. This has been particularly the case during the inventory audit time or when changes in the price have had to be made. Review Source HY Hani Y. Operation Coordinator Public Safety Used the software for: 1-2 years ### "P I P M Pest Control - EyeOnTask Review" September 24, 2024 5.0 excellent and comfortable with a professional system such as EyeOnTask Pros it is a very good system to manage tasks and contacts in your company the most thing I like is the templates for service reports, invoices and contracts and I can edit it smoothly to match with the company image Cons the reacquiring system you will not miss any task or invoice Review Source JAS José Antonio S. Operation Manager Business Supplies and Equipment Used the software for: 6-12 months ### "The most complete and affordable option for FSM." July 23, 2024 5.0 After some time my team is getting use to the software, now we are getting positive feedback from my engineer Pros His value - quality relationship is one of the best, I check almost all on capterra and some software has an astronomical price, probably was better but don’t have the budget and not match the investment to a department that only generates expenses on some companies (field service support if very difficult to monetise). Cons Difficult to configure and understand some modules, like customer portal, or contracts, or actives and personal equipment because customer equipment and personal equipment is configured on the same place. Alternatives considered [Zoho FSM](https://www.capterra.com/p/10014004/Zoho-FSM/)[Praxedo](https://www.capterra.com/p/141813/Praxedo/)[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) Reason for choosing EyeOnTask Because is the most affordable and complete option, Zoho doesn’t has pictures of the equipment or actives, servicenow is very complicated to install, some doesn’t fit on our budget Review Source MC Mark C. Administrative secretary Automotive Used the software for: Less than 6 months ### "Eye on task user" June 12, 2025 5.0 Overall, I would recommend this service. They are easy to work with and typically push updates to fix issues . Pros The ability to control your e invoices and edit as needed and not be limited by pay per invoice options. Cons The mobile application needs more updates as it mostly works but because android and apple can use it, it can become buggy. Review Source SS Suji S. FM Coordinator Civil Engineering Used the software for: 6-12 months ### "Excellent support" October 18, 2024 5.0 100% satisfied customer with no doubt would recommend Pros systematic way of process, user friendly Cons generating the report, raising the complain and quotation Review Source BMC Bok Mun C. Director Business Supplies and Equipment Used the software for: Less than 6 months ### "Good and useful software for my business" January 26, 2025 5.0 EyeOnTask allows me to keep track of my operations and assets, enabling me to be on top of everything. Pros Ease of use and multiple functions on one platform. Cons Overall great! But would love to have the settings and customization to be a little more user-friendly. Review Source DV Diederik V. Ceo Facilities Services Used the software for: Less than 6 months ### "The best solution to your service based business" October 8, 2024 5.0 One word "Indespensable" we would not be able to run our company without this software. Pros It is everything we need and more in a service software Cons Drains battery of phones too much if thy could improve that it would be super Review Source LE LUCIANO E. Sales Manager Retail Used the software for: 6-12 months ### "Excellent price/performance ratio" May 20, 2024 4.0 Pros Excellent price-performance ratio. It includes almost all of the features and functions that our operations need at a much lower cost than the rest of the applications. Setup cost $0. Very simple implementation. Very agile technical support always answers our questions. Cons We are waiting for the integration with zapier which they informed us is in the plans Alternatives considered [Kickserv](https://www.capterra.com/p/122541/Kickserv/)[Jobber](https://www.capterra.com/p/127994/Jobber/)[Zuper](https://www.capterra.com/p/197014/Zuper/) Reason for choosing EyeOnTask The app has all or almost all the functions that are suitable for our operation and since we are starting in this area, the price factor is crucial at this stage. Review Source NN Nadia N. office manager Computer & Network Security Used the software for: Less than 6 months ### "fordel technologies " May 28, 2024 4.0 GOOD APP JUST NEED SOME WORK DONE AND WILL BECOME A GREAT APP Pros GOOD APP JUST NEEDS SOME WORK AND UPDATES Cons NO CREDIT NOTES GOING BACK TO THE MAIN PAGE EVERYTIME YOU ACCESS AN INVOICE OR CLIENT VERY ANNOYING AND TIME CONSUMING NO ABILITY TO PRINT MULTIPLE INVOICES FOR ONE CLIENT YOU HAVE TO PRINT EACH INVOICE ON ITS OWN. Switched from [Eworks Manager](https://www.capterra.com/p/135340/E-Works-Manager/) WAS SEEKING A MORE SUITABLE APP FOR FIELD WORK Review Source EN Elaine N. Operation Head Wholesale Used the software for: 6-12 months ### "Good scheduling platform" May 21, 2024 5.0 We are happy to continue to use it. Good scheduling software. Pros Ease of use and set up. My colleague from field technicians to the schedulers to the managers have no issue using the platform after 10 mins orientation. Cons Integration to more popular ERP is critical such as MS Dynamics but currently no means to do it now as far as I know. Review Source SM Sofia M. Owner Environmental Services Used the software for: 1-2 years ### "Amazing Software!" May 6, 2024 5.0 Pros It makes my life so much easier! It’s so much easier to manage all!! Cons Easy to learn and use, fast and intuitive. Review Source JR Joseph R. Owner Renewables & Environment Used the software for: Less than 6 months ### "Feels like it is tailor made for my company" May 7, 2023 5.0 This software allows my company to employ new office workers and only have to train them on how to navigate eye on task. We have cut staff training times in half. As well as that I no longer bring my work home with me in the evenings. As the owner of the company I was always catching up on paperwork, but this product gives you your time back. Every job and associated detail is at the click of a button, no more running out of stock, no more office and field mistakes that cost time and ultimately money. Pros This software is so well made for the service industry you can tell the correct research was carried out. It is overall quite simple to get working for your company. No more unorganised job schedules or trailing through emails looking for field documents, and most importantly the customer can be invoice before the field team even leave the job. Cons So far I am very happy with the software, there are some small things that need to be updated for my country but when I find something that needs attention I get in touch with the eyeontask team to suggest a certain addition and so far they have taken it on board and the changes are made. Alternatives considered [Tradify](https://www.capterra.com/p/152413/Tradify/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing EyeOnTask They had a promo video that was aimed at my particular industry and it drew me in, after that the pricing is quite competitive Review Source TA Tom A. Owner Furniture Used the software for: 6-12 months ### "Excellent system" March 11, 2022 5.0 Pros There's nothing I don't like about this, I have tried a lot of systems including very popular ones, this is by far the best and the price was an added bonus. Cons There's nothing I dislike about this, it's done everything that we needed which was hard to find in other systems on the market Reason for choosing EyeOnTask More functionality and setout so much better, they have thought about every little function that may be needed Switched from [Tradify](https://www.capterra.com/p/152413/Tradify/) This seemed to be setout a lot better and neater. And less expensive. So much easier to use and had more function's, including all the extra fields etc. There seems to be nothing that hasn't been thought of. Everything is there. Review Source yeo L. Sole Proprietor Consumer Services Used the software for: Less than 6 months ### "HomeUnited Repair Service Review EOT" July 26, 2022 4.0 Tested many other trial of other software found EOT BEST in term of ease of use, setup and especially good on the Customer Portal and expenses entry and many other functionality. Technical help very fast on skype. Pros Simple and ease of use, setup and especially good on the Customer Portal and expenses entry and many other functionality. Cons The Accept job, travel then start and later complete too much to click and tends to missed or forget, Would be good if can be automate with GPS logging. Review Source DB Derrick B. Partner Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Field worker app" July 7, 2021 5.0 we can manage out field workers, appointments and leads from the one software and its user friendly for our filed worker, was most impress that the field worker and the admin app for mobile device are independent of each other this allows me to run both at the same time extremely useful. Pros I have been looking for a field worker software for a number of years i have finally found the one for us the price is competitive, the technical support we are so impress with there service we can relax to know we do not need to look further, Thank you EyeOnTak i have look and subscribe to so many field worker software this software and support does it all for me Derrick Barrett Goldcrest Maintenance Service Cons I could not find any thing not to like Reason for choosing EyeOnTask choose EyeOnTask for a list of reasons 1) the product is well priced for its features 2) Telephone customer support back up with one to one support both for admin and filed worker 3) customisation of the product to meet our needs 4) product function quickly on all our devices Switched from [Avaza](https://www.capterra.com/p/136096/Avaza/)[OctopusPro](https://www.capterra.com/p/171739/OctopusPro/) I made the switch due to poor customer support software partly do what i need it do do poor customisation Review Source MB Malcolm B. Manager Security and Investigations Used the software for: 1-2 years ### "Everything you need in Field Management" March 12, 2021 5.0 One of the challenges we faced as a company was being able to provide historical data relating to work done for clients in the past, images to verify last known state, and providing reports to the client in a timely manner. Using EOT, we were able to take a process which would normally take a day or two to prepare, and break it down to a few minutes. We are now able to immediately send clients reports as well as invoices for work done along with fieldworker comments and photographic evidence via a pdf file. You can also choose which images are sent and include links in your report, all within minutes of a job being completed by the technician. Pros Ease of Use Customizable Historical Data Storage Regularly Upgraded and Updated software Superb Tech Support Great Price Great Workflow - Lead->Appointment->Quote->Job->Invoice - All linked Fieldworker Tracking Work Scheduler Customer Portal Recurring Jobs / Invoices Expense Tracking Equipment Tracking Contract Management PayPal Integration QuickBooks and Xero integration Cons Still has a few bugs -Sometimes you may need to wait to have tech support resolve your issue Switched from [Street Invoice](https://www.capterra.com/p/141919/Street-Invoice/) Price and Features Technical Support High price of other software Review Source GR Gaby R. Co-owner Construction Used the software for: Less than 6 months ### "The best field service program out there." April 14, 2023 5.0 Program has been amazing. Aside from being so affordable, it is packed with so many features that makes my job a lot easier. Support team has been very helpful... Any time I had any issue or question, they were always there to help, always listened to my feedback. I've tried so many other programs before picking Eye on Task, and I am very happy to have stumbled upon it. Hands down the best option out there. I'm very surprised they aren't at the top with the highest and most reviews. Highly recommend to everyone. Pros How affordable it is and how support always listens to their customers. Cons The date format. But they just fixed the issue so I'm a happy camper now :) Alternatives considered [Breezeworks](https://www.capterra.com/p/151503/Breezeworks/)[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[RazorSync](https://www.capterra.com/p/130989/RazorSync/) Reason for choosing EyeOnTask The price was very affordable compared to other programs. They had way more features and customization as well. Review Source Graham J. Group Channel Head- Industrial Sales Food & Beverages Used the software for: 1-2 years ### "Eye On Task- Leading the way to business integration " January 1, 2021 5.0 Eye on Task speaks to every area with in a business from production, sales, quality, to a strong consumer focus Pros With Eye on Task the process of alignment in businesses between different departments within a company has become one of the greatest tools to make business practices more efficient. Cons Sometimes the data can be too much, which can lead to bottlenecks. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Too many spreadsheets to manage, which always ended up with the wrong data being managed. Review Source Similar Products Featured