# Page 3 | EyeOnTask Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is EyeOnTask the right Field Service Management solution for you? Explore 72 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/180409/Eye-On-Task/reviews

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EyeOnTask

4.8 (72)

[View alternatives](https://www.capterra.com/p/180409/Eye-On-Task/alternatives/)

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Last updated March 9th, 2026

# Page 3 - Reviews of EyeOnTask

## Showing most helpful reviews

Showing 51-72 of 72 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EN

Elzaan N.  
Financial Controller  
Security and Investigations  
Used the software for: 1-2 years

### "Ease of Use"

December 6, 2022

5.0

As an admin user on the software, I find it a great addition to our supporting structure for the fieldworkers to provide the necessary feedback and assignment of tasks, without too much hassle.

Pros

The product is reasonably easy to learn and to use on a daily basis.

Cons

The product is limited to the discipline and available time of the fieldworkers to complete and update the status of tasks assigned.

Review Source

MH

Michael H.  
Director  
Utilities  
Used the software for: 1-2 years

### "Cork - Ireland EyeOnTask Review"

July 20, 2022

4.0

At the start there were some teething problems getting some features tailored to our business. The EyeOnTask team were brilliant. They worked with us to resolve the technical issues until we were happy. They always respond to any queries in a friendly and courteous manner.

Pros

Easy to use and navigate. Lots of options for our business

Cons

There were some accounting features missing initially but we have rectified this now.

Reason for choosing EyeOnTask

We are a small family business. There were lots of features which appealed to us on EyeOnTask. The price point was also very good.

Review Source

EHK

El Hachemi K.  
General manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Professional staff and excellent customer support service "

July 12, 2022

4.0

Oh, very nice experience with Eyontask team, even we are not english speakers, \[SENSITIVE CONTENT\] is very patient with us

Pros

the availability of customer support at all times, the speed of response, attractive price, the limitless customization of the software and the kindness of \[SENSITIVE CONTENT\]

Cons

The availability of french speaking supprt seevice

Reason for choosing EyeOnTask

Customer support is the best

Switched from

[Synchroteam](https://www.capterra.com/p/129634/Synchroteam/)

They are less avalabale than you

Review Source

JG

June G.  
Finance & Admin Manager  
Civil Engineering  
Used the software for: Less than 6 months

### "3rd Month Review"

January 21, 2021

5.0

I am very happy to be using your app only because of the support I have been given. Without your support I would of given up in the trail period.

Pros

Easy for the fieldworks to use after a small amount of inhouse training. Enjoy having all the info for 1 job in 1 place instead of looking for info in all different apps. The sales/support team are amazing. They help with any problem you may have and nothing is to much trouble for them at any time of the day (even with the time differences) Any adjustment in the app I have requested they have done to accommodate our needs(allowing us to edit completion notes)

Cons

The integration into QB's is a problem for me at this time. However your support team is assisting me. The address/map system you use is not always correct and before saving a job we sometimes have to look up the longitude and latitude on Google maps. Making monthly payments has been a problem for the last 2 months.

Reason for choosing EyeOnTask

Integration with QB's was the main reason I choose EOT other the other products I was looking at.

Review Source

JF

Joana F.  
Manager  
Hospitality  
Used the software for: Less than 6 months

### "a Good experience until now!"

October 19, 2022

5.0

Pros

Easy to set up and use. The team adapted themselves easily

Cons

Scheduling workers' days off should be able to schedule, for example, every Monday in the future, and not need to schedule every week.

Review Source

JL

Jolize L.  
Office Manager  
Computer Software  
Used the software for: Less than 6 months

### "Eye on Task - works "

March 9, 2021

5.0

I really do recommend this to other companies that need to get a system for the admin and field technician to make sure everyone is on the same page and also that all the work gets done in time and your customer gets invoiced correctly. Their support is one I really do like as I always get assistance and feedback within 10 min.

Pros

This program is so easy to understand and setup. I only showed my employees one time how to use the program and they understood and the whole company is on the program using it

Cons

I can't say that there is anything that does not work for us as all is perfect for our company

Reason for choosing EyeOnTask

As Eye on task is covering all aspects of our company and this makes it so easy to micromanage and to make sure each employee are happy and know what is going on in the companies day to day business. Who needs support and who needs call outs and who is in meetings

Review Source

CC

Claire C.  
Director  
Construction  
Used the software for: Less than 6 months

### "The best app I've found"

March 13, 2021

5.0

We needed an app to organise our work and scheduling. It needed to be exactly what I needed for our painting and decorating company and it offers everything and more. On top of that the price is exceptionally competitive which is fantastic for a small company like ours

Pros

I have been looking at a huge amount of apps for the last 3 years and either they was too expensive or didn't do what I needed but now at last I've found your fantastic software. I'm so pleased to finally find what we needed from an app, I've literally trialed hundreds of apps and eye on task is the best I've found 👏

Cons

Nothing found yet, it all looks good so far

Reason for choosing EyeOnTask

Great customer support, ease of use, low price and overall a brilliant app with everything you could need to run your jobs, organise your team and keep track of everything

Review Source

SK

Shafi K.  
Manager  
Information Technology and Services  
Used the software for: I used a free trial

### "Very useful for service type company "

August 29, 2022

5.0

Pros

It help to track staff working hours and can creat more staff working punctuality

Cons

Most of the options already available

Review Source

LM

Lethabo M.  
Sales  
Automotive  
Used the software for: Less than 6 months

### "Missing Features"

November 9, 2019

5.0

Makes projects run smoothly and efficiently. Easy to track down finances and Clientele data.

Pros

Ease of use and it's interface is simple to use

Cons

The only option that is not there and would be helpful is the option to have inside jobs. Tasks that are to be done by management or the inside team that doesn't involve sales or customers. For example our advertising team could plan a new strategy for marketing and that tasks has to be put down in order for management to track the progress.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

Reason for choosing EyeOnTask

Ease of use

Review Source

RM

Rakic M.  
Chef Service Techniker  
Cosmetics  
Used the software for: Less than 6 months

### "Awesome Software with good conditions"

September 27, 2022

5.0

Pros

its super easy to do job assignment for the costumers and the possibility to support my team

Cons

The translation could be a way better ;)

Reason for choosing EyeOnTask

The Software gots everything i need to coordinate my team and support them

Review Source

CP

Chinmay P.  
CEO  
Food & Beverages  
Used the software for: Less than 6 months

### "Great product and very supportive team"

November 11, 2019

5.0

Pros

Excellent product and the team is cooperative and accomodates the changes / enhancements requested as and when required. The system is very well designed and has most of the features required to keep an eye on the pending tasks and the field worker who is assigned the task.

Cons

Managing orders is still not upto the mark as required by us, but as such that is not our core requirement too. We take any orders received and make a task for the same. But having a full functioning order management along with tracking of the orders and where abouts would be like the iceing on the cake.

Review Source

EH

Ernesto H.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Repuestos Mundiales"

January 18, 2022

5.0

Pros

the apps for android and ios, also the reports.

Cons

the client interface, it is dificult for us to set up.

Review Source

SP

Sandeep P.  
Founder & MD  
Security and Investigations  
Used the software for: Less than 6 months

### "Review"

October 30, 2020

4.0

Overall Support is too goo and people hear what you want to say and accept if some feature is missing and ready to get it developed. Happy with the way overall experience dealing with eye on task

Pros

Dynamic Scheduling feature of team through calendar

Cons

Payment gateway integration... can have other payment options apart from PayPal

Reason for choosing EyeOnTask

Responsiveness and willingness to help from sales team

Review Source

PF

Pat F.  
Regional Coordinator  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Great product with great price "

January 30, 2023

5.0

Pros

I was very pleased with the desire of the EyeOnTask team to fulfill the needs of our company and make the necessary changes that we needed.

Cons

I don’t have any cons to mention at this time.

Review Source

CR

Colman R.  
Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "EOT Review"

May 13, 2021

5.0

Before EOT we were manually managing Jobs, invoices and all aspects of the business. EOT allowed us to streamline the business into more functional flow

Pros

The ease at which you can deploy job and manage the flow

Cons

Its security, would like if MFA was introduced that way it could be used to manage more Critical Customer Data

Reason for choosing EyeOnTask

its simple functionality and that field techs could access on mobile devices. Simplifying the closure of Jobs

Review Source

RP

Ravi P.  
HVAC services  
Consumer Services  
Used the software for: Less than 6 months

### "One of the best software for AC service Industry"

May 16, 2019

5.0

Pros

There are many features those we like but its quotation and invoicing feature is most important for us. we spend lot of time to create quotation and remembering HSN code for different product was also difficult. Now we are able to create and send quotation directly from software and invoicing is super easy.

Cons

As of now it fulfills our all essential requirements

Review Source

EG

Elio G.  
CEO  
Environmental Services  
Used the software for: Less than 6 months

### "Brazilian User"

February 23, 2023

5.0

Pros

The program is very complete, easy to use and assists me in several company processes.

Cons

In Brazil, programs for service management is very difficult to work with, when I found this system, I found all the features I need.

Review Source

MC

Marinos C.  
CEO  
Security and Investigations  
Used the software for: Less than 6 months

### "Best Mobile Workforce Management Platform"

May 26, 2021

5.0

Pros

A Workforce Management platform with time-tracking needs for any size of company . Easily create employee schedules, track time, attendance, manage your leads, invoices and inventory with EyeOnTask. Instantly access all your data via desktop web browser or mobile devices.

Cons

Integration with Outlook calendar would help

Review Source

MG

Martin G.  
Director  
Consumer Services  
Used the software for: Less than 6 months

### "Great App"

May 17, 2019

5.0

Pros

Simple to use and very responsive, its help us keep in contact with our workforce, knowing where they are up-to and live status of the jobs.

Cons

As this software is new there is some functionality missing but the road map they have looks great and can't wait to see what comes next from the team

Review Source

ST

Suzi T.  
Operations Director  
Consumer Services  
Used the software for: Less than 6 months

### "a great system"

May 27, 2021

5.0

Pros

It's easy to use and has the functionality we require. Migrating from another online system was easy and any questions/problems were quickly resolved.

Cons

my only issue is the calendar doesn't sync with google currently..

Review Source

RC

Ronis C.  
Financial Controller  
Retail  
Used the software for: Less than 6 months

### "Great software"

November 6, 2019

5.0

Pros

quick support, value for money, User Friendly

Cons

We cannot integrate eye on task with another software. we need API

Review Source

JG

Jean G.  
  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "We are having better control on our business. "

May 1, 2019

5.0

Pros

On first I would say User friendly and its custom form can be designed & used as per your need On the request they added Language support as well.

Cons

It should have more language support by default not on request

Review Source

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