# Hotel Effectiveness Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Hotel Effectiveness Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more.

Source: https://www.capterra.com/p/180410/Hotel-Effectiveness/alternatives

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# 

 Hotel Effectiveness Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Hotel Effectiveness

## What is Hotel Effectiveness?

Hotel labor costs are increasing at a rate that is 5X higher than revenues, and profit margins are shrinking as a result. Hotel Effectiveness REDUCES labor costs by 5% to 15% by aligning staffing plans and schedules perfectly to business needs. With perfect labor costs, hotel owners and managers can eliminate the excess costs created by overstaffing, overtime, and overuse of contract labor. Our award-winning labor management system integrates with time & attendance, payroll, BI and PMS.

## What is Hotel Effectiveness used for?

[Time Clock](https://www.capterra.com/time-clock-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/)

Top alternative

Featured

Overall rating

Based on 144 user reviews

Reviews sentiment

Positive

96%

Neutral

3%

Negative

1%

Starting price

$99

Flat Rate, Per Month

Free trial  
not available

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Do you work for Hotel Effectiveness?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://hoteleffectiveness.com/&name=Hotel Effectiveness)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Hotel Effectiveness

4.8 (144)

VS.

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$99

Flat Rate, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (144)

Ease Of Use

4.7 (5,044)

Value For Money

4.8 (112)

Value For Money

4.5 (4,809)

Customer Service

4.7 (125)

Customer Service

4.6 (4,827)

## Hotel Effectiveness alternatives

Highest Rated

[4.9 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

[4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

[4.4 (86)](https://www.capterra.com/p/228475/WorkforceHub/reviews/)

Starting price

$4.00

Per User, Per Month

[4.7 (98)](https://www.capterra.com/p/129186/Synerion/reviews/)

Starting price

$2.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Time & Attendance

4.8 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Track and manage employee's work hours to improve payroll accuracy

Employee Database

4.7 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Reporting/Analytics

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Payroll Management

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Self Service Portal

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Employee Scheduling

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Assign working shifts or tasks to employees based on their availability

Hotel Effectiveness 34 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Facial or other physical recognition to confirm identity

Create budgets based on historical data and future projections

Track and manage schedules and meetings via an integrated calendar

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

Track and measure time worked for employees

Track employee time off under the family and medical leave act (FMLA)

Form predictions based on past and present data/trends

Automates core HR functions such as talent management, employee evaluation and learning management

Predict labor requirements based on past and present data/trends

Manage and track employee attendance

Communicate using messages within the system

Access software remotely via mobile devices

Track/log the amount of time employees worked per job using a timer

Manage and record overtime hours for hourly employees

Manage employee salary processes, data, taxes, and records administration efficiently

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

View and track pertinent metrics to find patterns and gain insights from data

Assign and distribute work schedules to individual employees or teams within an organization

Online portal through which end users can access the system, manage tasks, or obtain information

Managing and trading shift details between employees

Track and manage sick leave time

Track and manage employee's work hours to improve payroll accuracy

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Request, track, and manage time off requests and vacation time

Utilize third party services to cover unforeseen labor needs

Get Advice

We can help you find the software with the features you need.

Features

4.6 (144)

4.6

Based on 144 reviews

## Pricing

Value for money

4.8 (112)

[View pricing plan details](https://www.capterra.com/p/180410/Hotel-Effectiveness/pricing/)

Perfect Labor

$99.00

Flat Rate,Per Month

Perfect Wage

$249.00

Flat Rate,Per Year

Perfect Time

$0.00

Perfect Engage

$0.00

Value for money

4.8 (112)

4.8

Based on 112 reviews

## Integrations

[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[

Paylocity](https://www.capterra.com/p/86714/WebPay/)[

Paycom](https://www.capterra.com/p/130949/Paycom/)[

UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[

UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[

Netchex](https://www.capterra.com/p/162115/Netchex/)[

WorkforceHub Time & Attendance](https://www.capterra.com/p/224389/TimeWorksPlus/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (125)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (125)

4.7

Based on 125 reviews

## User reviews

Overall rating

4.8

Based on 144 reviews

Filter by rating

5(121)

4(17)

3(4)

2(2)

1(0)

Mentioned topic

Sorted by most recent

IS

Ismail S.

Marketing

Marketing and Advertising

### "My opinion on the hotel services "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 26, 2023

A wonderful experience, I am thinking of going back to the hotel again

Pros

Nice reception, reasonable prices and multiplicity of services

Cons

I don't know specific negatives Perhaps if they tried hard to provide more comfort to the visitors

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior Travel Advisor

Hospitality

### "Great time management for the hospitality industry "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

June 30, 2021

Easy to use and workers seems to like to have their hours and shifts all in one place

Pros

The schedules and your people, who is working when and where and ease of use to do the forecasting for your business needs and hours. Cost is great

Cons

Don't like when it logs you out so often when not using, it would be better if you could lock the screen and it wouldn't log you out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CN

caroline n.

Sales Manager

Hospitality

### "Hotel Effectiveness"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2021

I've enjoyed my experience with hotel effectiveness.

Pros

I like the reports that hotel effectiveness sends me daily to keep up with our revenue pace and comparison to last year.

Cons

I don't have anything that I dislike about Hotel Effectiveness. I've enjoyed using the app for our hotel needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DG

Dave G.

General Manager

Hospitality

### "Best Product for Hotel Labor Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 6, 2021

It allows us to control labor and know exactly where we are at in our most controllable expense.

Pros

It makes scheduling based on forecast easy and only requires a couple-minute review each day to see where we are at.

Cons

Its power is in the integrations and therefore if the integrations are not functioning the value of the product is diminished.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RO

Robert O.

Assistant General Manager

Hospitality

### "HE review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 24, 2020

I use it everyday to help the hotel find areas where we need help and where we overspend

Pros

I like the mobile aspect it makes it easy for employees to see their updated schedule whenever I update it

Cons

I dont like the fact that it times out quickly. I also would like to see it integrate with other apps as well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PT

Pankaj T.

General Manager

Hospitality

### "Feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 17, 2020

Pros

User Friendly, training program is the best

Cons

Customer service can be better and faster

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AJ

Angelia J.

Executive Hskp Manager

Hospitality

### "Hotel Effectiveness"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 6, 2019

Keeping track of time and overtime. Telling my employee how many hours they have help them stay on track.

Pros

I can fine out the hours of my employee quickly. When schedule I can see what hours I have and where to use them more effectively

Cons

Sometime it slow and I have to use Google or it won't work. Navigation can some rime be difficult and if I miss a day I find it hard to catch up

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Josh H.

Bench General Manager

Hospitality

### "Hotel Effectiveness"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 12, 2019

I love Hotel Effectiveness. I have been using it for years with two different hotel management companies. It is a high quality tool for our hotels.

Pros

Hotel Effectiveness is a great labor tracking tool. It makes daily review of hotel labor quick and easy. I love the myriad reports you can generate to break down the labor numbers.

Cons

I wish there was more functionality for myhotelteam.com. They should be able to switch shifts and more on the site. It should have its own app too.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TC

Timothy C.

Hotel Manager

Hospitality

### "All-around strong product, saves management time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 7, 2019

The main benefit for Hotel Effectiveness has been increased control over labor costs. This product, for at least 80% of users (with 50+ employees), would probably pay for itself. When combined with a production schedule, we are able to see which employees are falling short of expectations, meeting expectations, or exceeding expectations, with hard data.

Pros

Ease of use - simply go to the website and check employee hours, potential for overtime, and missed "punches". Particularly for the housekeeping department, days won't end at an exact time, so being able to monitor in real-time employee hours helps with middle of the week adjustments to maintain high labor efficiencies.

Cons

My only complaint with Hotel Effectiveness would be it's "export" capabilities. A user is required to go through a reports tab, rather than the daily labor check-in, to have a spreadsheet that can then be converted to excel. Lot's of other managers at the resort are either forget how to do this (since it is not frequently done by all department heads), or never learned in the first place.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KF

kathleen f.

GM

Hospitality

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 15, 2019

The staff has an easy time using it to clock in/out and it's simple to fix issues.

Pros

Very user friendly, I had no training and was able to easily figure it out. Adding and changing times are easy to do.

Cons

It doesn't go well with my pay periods and shows hours as overtime when they should be regular hours.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/180410/Hotel-Effectiveness/reviews/)

Popular comparisons

[Connecteam vs Hotel Effectiveness](https://www.capterra.com/compare/153140-180410/Connecteam-vs-Hotel-Effectiveness)[Rippling vs Hotel Effectiveness](https://www.capterra.com/compare/172127-180410/Rippling-vs-Hotel-Effectiveness)[Jibble vs Hotel Effectiveness](https://www.capterra.com/compare/156992-180410/Jibble-vs-Hotel-Effectiveness)[Paycor vs Hotel Effectiveness](https://www.capterra.com/compare/133745-180410/Paycor-Perform-vs-Hotel-Effectiveness)[QuickBooks Time vs Hotel Effectiveness](https://www.capterra.com/compare/151722-180410/TSheets-vs-Hotel-Effectiveness)[Factorial vs Hotel Effectiveness](https://www.capterra.com/compare/168685-180410/Factorial-HR-Software-vs-Hotel-Effectiveness)[Bizneo HR vs Hotel Effectiveness](https://www.capterra.com/compare/180410-184073/Hotel-Effectiveness-vs-bizneo)[Employment Hero vs Hotel Effectiveness](https://www.capterra.com/compare/144645-180410/Employment-Hero-vs-Hotel-Effectiveness)

[ClockShark vs Hotel Effectiveness](https://www.capterra.com/compare/155467-180410/ClockShark-vs-Hotel-Effectiveness)[ELMO Software vs Hotel Effectiveness](https://www.capterra.com/compare/161821-180410/ELMO-Software-vs-Hotel-Effectiveness)[Bizimply vs Hotel Effectiveness](https://www.capterra.com/compare/133956-180410/Bizimply-vs-Hotel-Effectiveness)[ADP Workforce Now vs Hotel Effectiveness](https://www.capterra.com/compare/155895-180410/WorkforceNow-vs-Hotel-Effectiveness)[Paycom vs Hotel Effectiveness](https://www.capterra.com/compare/130949-180410/Paycom-vs-Hotel-Effectiveness)[Bitrix24 vs Hotel Effectiveness](https://www.capterra.com/compare/113540-180410/Bitrix24-vs-Hotel-Effectiveness)[When I Work vs Hotel Effectiveness](https://www.capterra.com/compare/121248-180410/When-I-Work-vs-Hotel-Effectiveness) 

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